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Beoordelingen van DoubleTree by Hilton Front Royal Blue Ridge Shadows

4 out of 5
DoubleTree by Hilton Front Royal Blue Ridge Shadows
111 Hospitality Drive, Front Royal, VA

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 619 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 256 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 73 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 34 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 19 van 1001 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Claudio, Diemen.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel in een mooie, rustige omgeving.
Mooi hotel in een rustige en erg mooie omgeving dichtbij de Skyline Caverns en ingang naar the Skyline Drive. Ideaal om even te onthaasten na het bezoeken van de grote steden in de regio. Gelegen in een zeer mooi natuur gebied. Ontbijt zoals vermeld bij Expedia bleek helaas niet inbegrepen, ondanks de meerprijs.

2/10 – Ontzettend slecht

Kristian

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Booked a room with 2 queen beds since I’m traveling with my wife and daughter, as specified during booking. Pre paid as well in full. Arrived at the hotel, checked in, got to our room where we found it was just a single king bed. Assumed positively that there was just a mistake so headed back down to adjust. When speaking with front desk about having the incorrect room, the same staff member that checked us informed me “we over booked and sold out” yet this was not shared at any point til now. Feel that such information should have been communicated when originally checking in. Communicated how our family needs two beds and was displeased with lack of communication and was open minded for solutions. Was offered a different but bigger single king room, two separate rooms on opposite sides of the floor (my daughter is 6), and lastly more blankets so she could sleep on the floor. No true apology or validation of inconvenience. Frequent front royal area every other month and always book here, impacted to not moving forward. Room quality is great, pool area is great, no other issues.
1 nacht verbleven in mei 2024
Reactie van Alexandra Lee, Guest Services Manager op 10 mei 2024
Thank you for taking the time to share your experience with us. We apologize if you stay was less than pleasant and we hope to see you again in the future to give you the kind of stay you deserve.

8/10 – Goed

David, Wallingford

1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Susanna

1 nacht verbleven in april 2024
Reactie van Alexandra Lee, Guest Services Manager op 10 mei 2024
Thank you for taking the time to share your experience with us. We apologize if you stay was less than pleasant and we hope to see you again in the future to give you the kind of stay you deserve.

10/10 – Uitstekend

Patrick

Zakenreiziger, Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The front desk staff was very friendly and very polite. They were able to give us great places to eat dinner in the local area.
1 nacht verbleven in april 2024
Reactie van Alexandra Lee, Guest Services Manager op 20 apr 2024
Thank you so much staying with us and for your feedback. We are so glad that you enjoyed your stay with us and we hope to see you again in the future.

2/10 – Ontzettend slecht

Linda

Zakenreiziger, Reisde met huisdieren
Positief: Netheid, personeel en service
Negatief: Voorzieningen
I spent the day moving and driving the first leg of a cross country trip with my dog, after making reservations at pet friendly hoels only through Expedia was told they were not pet friendly to dogs, But I would have to pay an additional $75.00. I had to pay it and went to my room that had such dim lighting I could not see the numbers on the phone or thethe remote control I called the front desk for lightbulbs at the side of the bed. They dif not have any and told me I was in a newly renovated room and the new fixtures did not work anyway. There was also loud rap and hip hop music coming from a return air vent across from my door. Also hammering. I was told renovations were going on from 8 in the morning until 8 at night. They were also traing large dogs to sniff out bombs and other things. Two of these saw my 13 year old small dog and barked very agressively and scared her and she was charged $75 for one night. Meanwhile they allowed these service dogs were allowed to train here. When I made all of this clear to the front desk they very nicely told me nothing could be done about my bill. No one should ever pay to stay here any time soon.
1 nacht verbleven in april 2024

6/10 – Redelijk

Ashley

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van Alexandra Lee, Guest Services Manager op 8 apr 2024
Thank you so much for staying with us. I apologize for any inconvenience you experienced during your stay, if there is anything you would like to share with us please do not hesitate to reach out. We hope to see you again in the future for the kind of stay you deserve, and we strive for.

10/10 – Uitstekend

Ilya

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and modern
1 nacht verbleven in april 2024
Reactie van Ashley Keaton, Front Office Manager op 9 apr 2024
Thank you so much for staying with us and for your feedback! We are so glad to hear that you had a comfortable stay. We hope to see you again soon!

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A lovely property with beautiful views and delightful staff. I wish they offered a breakfast buffet every morning, however, while the restaurant is closed. They don't offer breakfast if the hotel has a meeting. But they don't inform the guests!
3 nachten verbleven in maart 2024
Reactie van Alexandra Lee, Guest Services Manager op 8 apr 2024
Thank you so much for staying with us and for your feedback as it is our best source for improvement. We are glad that your time at our property and that our staff made such a wonderful impression. We apologize for any inconvenience the scheduling conflict created with our breakfast buffet and we have taken measures to ensure this does not happen again in the future. We hope to see you again to give you the kind of stay you deserve, and we strive for.

8/10 – Goed

Jennifer

2 nachten verbleven in maart 2024
Reactie van Alexandra Lee, Guest Services Manager op 28 apr 2024
Thank you so much for staying with us and for your feedback. We are so glad that you enjoyed your stay with us, and we hope to see you again soon.

8/10 – Goed

Lori, Saint Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the location of this hotel, including the view and nearby shopping. This was my favorite Front Royal hotel before Covid closure, and I'm glad it reopened (under new management). However, I think booking rooms on a floor where there is construction with power tools from 8am to 8pm 7 days a week without informing guests is not acceptable,
1 nacht verbleven in maart 2024
Reactie van Alexandra Lee, Guest Services Manager op 8 apr 2024
Thank you so much for staying with us and for your feedback as it is out best source for improvement. I am glad to hear that our location was convenient to your needs, and I do apologize for any inconvenience the room renovations may have caused you during your stay. We hope that you will stay with us again in the future and we can give you the kind of stay you deserve, and we strive for.

10/10 – Uitstekend

Brandi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed a great stay. Rooms were large, clean and comfortable. Staff were very friendly.
1 nacht verbleven in maart 2024
Reactie van Ashley Keaton, Front Office Manager op 27 mrt 2024
Thank you so much for staying with us and for your feedback. We are so glad to hear that you had a comfortable stay and that our staff was friendly and accommodating. We hope to see you again soon!

10/10 – Uitstekend

Mark

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed at this hotel while visiting Shenandoah National Park. It was north of the park about 5-10 minutes. There are plenty of accommodations close by, but you do need to drive into town if you want local food or coffee. We were very pleased with the location, cleanliness, and on site amenities.
2 nachten verbleven in maart 2024
Reactie van Alexandra Lee, Guest Services Manager op 23 mrt 2024
Thank you so much for staying with us and for your feedback. We are so glad to hear that you enjoyed your stay with us. We hope to see you again soon for another great stay.

10/10 – Uitstekend

dajhauna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Ashley Keaton, Front Office Manager op 18 mrt 2024
Thank you so much for staying with us and for your feedback. We are so glad that you enjoyed your stay with us so much and we hope to see you again soon!

10/10 – Uitstekend

Dion

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Everything
2 nachten verbleven in maart 2024
Reactie van Ashley Keaton, Front Office Manager op 18 mrt 2024
Thank you so much for staying with us and for your feedback. We are so glad that you enjoyed your stay with us so much and we hope to see you again soon!

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Renovations with noises, only allowed to stay two nights, other than that it was a good stay with wonderful front desk staff. Thank you
2 nachten verbleven in maart 2024
Reactie van Ashley Keaton, Front Office Manager op 18 mrt 2024
Thank you so much for staying with us and for your feedback. We are truly sorry for the inconveniences caused by our renovations, but we are glad it didn't keep you from enjoying the rest of your stay! We hope you'll come back for another visit in the future!

6/10 – Redelijk

Eugene

1 nacht verbleven in maart 2024
Reactie van Ashley Keaton, Front Office Manager op 27 mrt 2024
Thank you for staying with us and for your feedback. It seems like there may have been some issues with your stay. I apologize for any issues or inconvenience during your stay. We hope to see you again in the future for the kind if stay you deserve!

10/10 – Uitstekend

Mark

1 nacht verbleven in maart 2024
Reactie van Ashley Keaton, Front Office Manager op 27 mrt 2024
Thank you so much for staying with us and for your feedback. We are so glad to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 – Uitstekend

Alexander

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Alexandra Lee, Guest Services Manager op 26 feb 2024
Thank you so much for staying with us and for your feedback. We hope to see you again in the future for another great stay.

10/10 – Uitstekend

Maria

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Only reason their property conditions wasn’t 5 start is due to renovations
1 nacht verbleven in februari 2024
Reactie van Alexandra Lee, Guest Services Manager op 22 feb 2024
Thank you so much for staying with us and for your feedback. We are glad that you enjoyed your stay, and we hope to see you again after the completion of our room renovations.

10/10 – Uitstekend

Brad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 day stay for hiking adventure
Had a great stay. Every hotel desk member was awesome and beyond helpful! Room was large and very clean. Wish the juzzi was working but it was hot, just no jets. Also, Houlihan was closed for reno and that would’ve been nice to have been open. 15min from entrance to skyline/shenadoah and 45 to 1.15 hr drive to lots of amazing hiking.
3 nachten verbleven in februari 2024
Reactie van Alexandra Lee, Guest Services Manager op 13 feb 2024
Thank you so much for staying with us and for your feedback, as it is our best source for improvement. We are so glad that the front desk staff made such a lovely impression on you and that our location was convenient to your needs. We hope that we will see you again in the future for another great stay.

10/10 – Uitstekend

Toscano

1 nacht verbleven in februari 2024
Reactie van Alexandra Lee, Guest Services Manager op 13 feb 2024
Thank you so much for staying with us. We are glad that you enjoyed your stay with us, and we hope to see you again soon.

10/10 – Uitstekend

Nolan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Hannah M. op 7 feb 2024
Thank you for your review of DoubleTree by Hilton Front Royal Blue Ridge Shadows. It's great to see you had an excellent stay and hope you'll come back soon.

4/10 – Matig

Victoria

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Comfort kamer
I couldn't sleep at all because very loud slamming door sounds until 3am. But the room was clean and neat.
1 nacht verbleven in februari 2024
Reactie van Hannah M. op 6 feb 2024
Victoria - Thank you for choosing DoubleTree by Hilton Front Royal Blue Ridge Shadows. While I'm glad to hear your room and was clean and neat, I'm truly sorry for any noise issues experienced. We do our best to make sure everybody has a nice, quiet stay - I sincerely apologize that this was not the case for you.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Hannah M. op 6 feb 2024
Thank you for taking the time to provide your feedback. We're so glad you chose DoubleTree by HIlton Front Royal Blue Ridge Shadows and had an exceptional stay. We hope you'll visit again soon.

10/10 – Uitstekend

Endo

Positief: Personeel en service, staat van de accommodatie en faciliteiten
I am from Washington DC, and met the kind young lady,front person, hospitality, wonderful.
1 nacht verbleven in februari 2024
Reactie van Hannah M. op 6 feb 2024
Endo - Thank you for choosing DoubleTree by Hilton Front royal Blue Ridge Shadows. I'm so glad to hear you had a great stay and an exceptional experience with our team. We truly appreciate your feedback, and hope you'll visit again soon.

10/10 – Uitstekend

Claudia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Customer service was great! We had our next door neighbors making so much noise around 2 am which woke me up . Breakfast was not so good, good thing I asked just for one time. Checking out was smooth and we were offered extra water bottles to take for our trip. Overall experience was good, definitely, we could stay again here.
2 nachten verbleven in januari 2024
Reactie van H. MacKinnon op 29 jan 2024
Thank you for choosing DoubleTree by Hilton Front Royal Blue Ridge Shadows. Despite a few hiccups, I'm glad to hear you had a great stay. We hope you'll visit again soon - Especially upon completion of our renovations!

4/10 – Matig

Kathryn

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Usually we love this property. The staff was very helpful. The restaurant had been closed after I made our reservations specifically asking if it was open they said yes. It closed the week before we arrived. The hot tub did not work. Checked in on Wednesday had to ask for room cleaning on Saturday.
4 nachten verbleven in januari 2024
Reactie van H. MacKinnon op 26 jan 2024
Thank you for your candid review. Unfortunately our restaurant is closed due to renovations. We apologize for any inconvenience this may have caused. We truly appreciate your business and hope you'll come back when our renovations are finished and give us another chance.

10/10 – Uitstekend

Antwane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay!!!
2 nachten verbleven in januari 2024
Reactie van Alexandra Lee, Guest Services Manager op 23 jan 2024
Thank you so much for staying with us and for your feedback. We are so glad to hear you enjoyed your stay with us and we hope to see you again in the future.

2/10 – Ontzettend slecht

anjali, Washington

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
My room's window looked at a concrete wall, the sink was clogged, the phone would not ring the front desk, there were no robes or slippers in order to go to the pool, the pool was cloudy, the hot tub jets were broken and had things floating in it
1 nacht verbleven in januari 2024
Reactie van Alexandra Lee, Guest Services Manager op 15 jan 2024
Thank you for your feedback as it helps us to improve for the future. I apologize for the issues you experienced, and we would be grateful for the chance to give you the kind of stay you deserve in the future.

10/10 – Uitstekend

rebecca

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Staff is very friendly and nice. Would have been nice to know before booking that the hotel was doing renovations. The elevator safety feature would be nice. The breakfast was not very good at all probably due to restaurant renovations.
1 nacht verbleven in januari 2024
Reactie van Alexandra Lee, Guest Services Manager op 15 jan 2024
Thank you for staying with us and for your feedback. I apologize for any inconvenience you experienced during your stay, and we hope to have the chance in the future to give you the kind of stay you deserve.

10/10 – Uitstekend

Kerin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This hotel was in a great location as we traveled. It is very welcoming and the desk reception was warm & helpful. The top floors were in the midst of being renovated, which they will obviously be renovating the other floors soon. Would love to return when finished to see the improvements. No rugs in the rooms would be more hygienic and a walk-in shower more accessible. We don't golf, plus off season for most part but looks like a great course is part of the property.
1 nacht verbleven in december 2023
Reactie van Alexandra Lee, Guest Services Manager op 3 jan 2024
Thank you for staying with us and for your feedback. We are glad that you enjoyed your stay with us, and we look forward to seeing you again once we have completed our renovations.

10/10 – Uitstekend

Jean

Positief: Staat van de accommodatie en faciliteiten
Good shower and bed
1 nacht verbleven in december 2023
Reactie van Alexandra Lee, Guest Services Manager op 25 dec 2023
Thank you so much for staying with us and for your feedback. We are so glad you enjoyed your stay, and we hope to see you again in the future.

10/10 – Uitstekend

George

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Alexandra Lee, Guest Services Manager op 18 dec 2023
Thank you so much for staying with us and for your feedback. We are glad that you enjoyed your stay, and we hope to see you again in the future.

8/10 – Goed

Danxuan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Hannah M. op 6 feb 2024
Thank you for your review of DoubleTree by Hilton Front Royal Blue Ridge Shadows. We're so glad you had a great stay with us.

10/10 – Uitstekend

Elizabeth

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Ashley Keaton, Front Office Manager op 5 dec 2023
Thank you so much for staying with us and for your feedback. We are glad that you enjoyed your stay with us, and we hope to see you again in the future!

10/10 – Uitstekend

Elizabet

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked how easy check in and out was, the staff was very helpful and accommodating... The restaurant attached to the hotel was very convenient, however there are other shopping centers around the hotel that also have places to eat and shop! Great overall!
2 nachten verbleven in november 2023
Reactie van Ashley Keaton, Front Office Manager op 5 dec 2023
Thank you so much for staying with us and for your feedback. We are glad that you enjoyed your stay with us and that our staff made a great impression. We hope to see you again in the future!

10/10 – Uitstekend

Curtis

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Alexandra Lee, Guest Services Manager op 2 dec 2023
Thank you so much for staying with us and for your feedback. We are glad that you enjoyed your stay with us, and we hope to see you again in the future.

10/10 – Uitstekend

Katherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Next to a golf course
1 nacht verbleven in november 2023
Reactie van Ashley Keaton, Front Office Manager op 29 nov 2023
Thank you so much for staying with us and for your feedback. We are glad that you enjoyed your stay with us, and we hope to see you again in the future!

10/10 – Uitstekend

Elias

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Ashley Keaton, Front Office Manager op 28 nov 2023
Thank you so much for staying with us and for your feedback. We are glad that you enjoyed your stay with us, and we hope to see you again in the future!

10/10 – Uitstekend

Rhonda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Vert clean, comfortable and roomy
1 nacht verbleven in november 2023
Reactie van Ashley Keaton, Front Office Manager op 28 nov 2023
Thank you so much for staying with us and for your feedback. We are glad that you enjoyed your stay with us, and we hope to see you again in the future!

10/10 – Uitstekend

stanley

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The girl at check in was great, very personable. The staff was very nice. Room fridge was extremely noisy at night and shower head was crazy but other than that, the king bed was awesome.
1 nacht verbleven in november 2023
Reactie van Ashley Keaton, Front Office Manager op 28 nov 2023
Thank you so much for your feedback as we take it seriously. I am sorry to hear about the issues you ran into during your stay with us, however we are glad that it didn't keep you from enjoying the rest of your stay. We hope you'll come back and visit with us again!

10/10 – Uitstekend

Amy, Absecon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's in a nice location and staff is excellent!
1 nacht verbleven in november 2023
Reactie van Ashley Keaton, Front Office Manager op 20 nov 2023
Thank you so much for staying with us and for your feedback. We are so glad that our staff made such a great impression on you during your stay. We hope to see you again in the future!

10/10 – Uitstekend

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome Front Desk staff
1 nacht verbleven in november 2023
Reactie van Alexandra Lee, Guest Services Manager op 16 nov 2023
Thank you so much for staying with us and for your feedback. We are so glad that our front desk staff made such a great impression on you during your stay. We hope to see you again in the future for another great stay.

10/10 – Uitstekend

Elizabeth

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Alexandra Lee, Guest Services Manager op 12 nov 2023
Thank you so much for staying with us and for your feedback. We are so glad that you enjoyed your stay with us, and we hope to see you again in the future.

10/10 – Uitstekend

DORIS, BLUFFTON

Reisde met familie
Rooms need updating….soap dispenser empty…
1 nacht verbleven in november 2023
Reactie van Alexandra Lee, Guest Services Manager op 12 nov 2023
Thank you so much for staying with us and for your feedback. We are so glad that you enjoyed your stay with us, and we hope to see you again in the future after our room renovations are completed this winter.

10/10 – Uitstekend

Theresa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Alexandra Lee, Guest Services Manager op 12 nov 2023
Thank you so much for staying with us and for your feedback. We are so glad that you enjoyed your stay with us, and we hope to see you again in the future.

10/10 – Uitstekend

Martha, Hudgins

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was clean and comfortable. It had all the amenities that I wanted.
1 nacht verbleven in november 2023
Reactie van Alexandra Lee, Guest Services Manager op 12 nov 2023
Thank you so much for staying with us and for your feedback. We are so glad that you enjoyed your stay with us, and we hope to see you again in the future.

6/10 – Redelijk

Judith

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
This was our second stay (same time last year) at this particular DoubleTree hotel. The hotel itself is great and we had high expectations after last year's stay. However, that was not the case this time. Our room was never cleaned after our first night's stay. The shower has large bottles affixed to the shower for Shower Gel/Body Wash (2 of them) and a Cleansing Shampoo. Both body wash bottles (mind you these are 16 ounce bottles) were empty enough that the pump couldn't get anything out of them and they don't come off the wall so you can't shake them. Also, the coffee machine was missing the part that holds the coffee/tea bags so although it would boil the water and put it into your cup(s), the pods/bag had to sit inside your cup and you had to spoon them out yourself. There was only one small bar of soap for the sink and the shower so you needed to make the best of it. None of these are "deal breakers", but I have come to expect better from DoubleTree/Hilton hotels and in particular this one.
2 nachten verbleven in november 2023
Reactie van Alexandra Lee, Guest Services Manager op 12 nov 2023
Thank you so much for staying with us and for your feedback, as it is our best source for improvement. I apologize for any inconvenience and the appropriate action has been taken to ensure that this does not happen again. We hope to see you again in the future to give you the kind of stay you deserve.

10/10 – Uitstekend

Richard, Charles Town

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just a very nice hotel with a lot of amenities and a great restaurant attached to the hotel. I wished I brought my golf clubs because there is a nice course right behind it.
1 nacht verbleven in november 2023
Reactie van Ashley Keaton, Front Office Manager op 5 nov 2023
Thank you so much for staying with us and for your feedback. It is wonderful to hear that our on-site amenities made a positive impact during your stay. We certainly hope to see you again in the future for another great stay!