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Beoordelingen van Stoney Creek Inn Galena

2 out of 5
Stoney Creek Inn Galena
940 Galena Square Dr, Galena, IL

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 676 van 1008 beoordelingen" "
Gastenscore: 8 - Goed. 237 van 1008 beoordelingen" "
Gastenscore: 6 - Redelijk. 64 van 1008 beoordelingen" "
Gastenscore: 4 - Matig. 24 van 1008 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 1008 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a beautiful property. The decorating is outdoors/golfing. The front desk agent was very sweet. Our room was clean and the bed was super comfortable. It is a 5 minute drive to Galena so it is close to shopping but far enough that it is quiet. I would stay here again.
3 nachten verbleven in mei 2024
Reactie van Alisha Bennett op 28 mei 2024
Thank you so much for your kind words! We are thrilled to hear that you enjoyed our beautiful property and found the decor to your liking. We're glad the front desk agent provided excellent service and that your room was clean and comfortable. It's great to know that our location was convenient for you while still offering a quiet retreat. We can't wait to welcome you back for another stay!

10/10 – Uitstekend

Yunyi

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked the abundant choices of breakfast!
1 nacht verbleven in mei 2024
Reactie van Alisha Bennett op 27 mei 2024
We're so happy you were pleased with our complimentary breakfast! Thank you for leaving a wonderful review. We hope to see you again soon!

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Natasha was friendly and incredibly helpful.
1 nacht verbleven in mei 2024
Reactie van Alisha Bennett op 26 mei 2024
We greatly appreciate the comments about our front desk agent Natasha. We will be sure to relay the message to her. Thank you for the excellent review. We hope to see you again soon!

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was clean and well-kept. The breakfast was OK. I liked the huge bell at the front desk. I did not like the $25 fee on my credit card for "incidentals" even though I did not use any. That cost you two points in my scoring.
1 nacht verbleven in mei 2024
Reactie van Alisha Bennett op 26 mei 2024
Thank you so much for the review. We're glad you liked the bell, as it is a Stoney Creek staple. We apologize for the inconvenience the 25 incidental authorization caused. However, being an authorization, you will see these funds back on your card within 3-7 business days. We hope that in your future travels, you continue to choose Stoney Creek. Happy Memorial Day!

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice stay
1 nacht verbleven in mei 2024
Reactie van Alisha Bennett op 26 mei 2024
Thank you for the kind words.

8/10 – Goed

William, Aurora

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well-maintained property. Rooms are a bit on the small end. Shower could use a grab bar or something to hold above knee level. Front desk staff was a bit indifferent. Overall though, this was a decent deal for the Galena area.
1 nacht verbleven in mei 2024
Reactie van Alisha Bennett op 25 mei 2024
Thank you for your feedback! We're glad to hear that you found our property well-maintained. We appreciate your suggestions for room and shower improvements and your candid comments about our front desk staff. We strive for a high level of customer service, so your review helps us improve. We hope to see you back in the Galena area soon.

10/10 – Uitstekend

Pawel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Alisha Bennett op 21 mei 2024
Thank you for the wonderful review. We hope you have safe travels along your way. We look forward to seeing ou again.

10/10 – Uitstekend

Alice

Reisde met partner
Positief: Voorzieningen
All the employees are so very nice & helpful. Property & Rooms are very clean & well kept. Decorated so cute. Would definitely stay again!
2 nachten verbleven in mei 2024
Reactie van Stoney Creek Inn Front Desk op 20 mei 2024
Thank you so much for the kind review. We are so happy to hear the staff and amenities were exactly what you were looking for. We are hoping to welcome you back very soon at Stoney Creek Inn-Galena!

10/10 – Uitstekend

Alexis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Inn Front Desk op 20 mei 2024
Thank you, we appreciate your feedback. We are so happy ou enjoyed your stay at Stoney Creek Inn- Galena. We hope to welcome you back very soon!

8/10 – Goed

Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Abby op 19 mei 2024
Thank you for taking the time to leave us a rating, Kevin! We are happy to hear you enjoyed your stay and hope to exceed your expectations during your next visit.

8/10 – Goed

Kathleen

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the outside patio area.
1 nacht verbleven in mei 2024
Reactie van Abby op 19 mei 2024
Thank you for taking the time to leave us a review, Kathleen! We hope to welcome you back again soon and exceed your expectations.

8/10 – Goed

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and clean and comfortable hotel, close to town and attractions. My only complaint was that our room door lock was not operational and had to be changed while we were in it. We were told it would take 10 minutes and it was more like 30. 1, staff should have been aware that the door lock was no longer compatible with the current key card system and 2, they should have given us another room and or offered a little something for the inconvenience. Not a huge deal, but a little customer service in these sort of situations goes a long way.
1 nacht verbleven in mei 2024
Reactie van Abby op 19 mei 2024
Thank you for taking the time to share your feedback, Lisa! We appreciate your positive feedback on our hotel's cleanliness and comfort. We apologize for the inconvenience caused by the door lock issue. Rest assured, we're addressing this to prevent future occurrences. Your feedback helps us improve, and we hope to welcome you back for a seamless experience

10/10 – Uitstekend

Sharon, Johnston

Reisde met partner
Positief: Voorzieningen
Nice check in. Easy
1 nacht verbleven in mei 2024
Reactie van Alisha Bennett op 18 mei 2024
Sharon, thank you for your kind review. I am so happy to hear you had a good stay and that check in was a breeze for you. We pride ourselves on providing genuine hospitality and I am very happy to hear we met the expectations. We hope to welcome you back to Stoney Creek Inn - Galena on your next trip!

10/10 – Uitstekend

J

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My wife and I stayed for one night, as we wanted a weekend trip to see Galena. It is one of the cleanest and nicest hotels we have stayed at in years, and the amenities were very good! The prices were very reasonable for the season (middle of May), and there was plenty of parking spaces near to the hotel, so we did not have to walk too far. If we are in the area again, we are doing to stay here.
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Inn Front Desk op 15 mei 2024
Thank you, thank you for such a kind review. We LOVE to hear this kind of feedback from guests. We are hoping to welcome you back very soon to Stoney Creek Inn-Galena!

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great location and friendly people. we would deffinatly stay here again!
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Inn Front Desk op 14 mei 2024
Thank you for taking the time out of your day for the kind response. It is so nice to hear that you had a great stay at Stoney Creek Inn-Galena. We hope to welcome you back very soon!

10/10 – Uitstekend

Samantha

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is a very lovely place to stay at and the people to
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Inn Front Desk op 15 mei 2024
Thank you for leaving such a kind review. We are so excited to hear that you enjoyed your stay at Stoney Creek Inn- Galena. We hope to welcome you back very soon!

10/10 – Uitstekend

Kirk

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience so far
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Inn-Galena op 13 mei 2024
Thank you for such a kind review. We are so happy that you are enjoying your stay so far, hopefully it continues and we will see you in many more stays in the future!

10/10 – Uitstekend

Manuel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Inn Front Desk op 13 mei 2024
Thank you for the kind response! We are so happy to hear that you had a great stay at Stoney Creek Inn-Galena. Hopefully, we will welcome you back very soon!

10/10 – Uitstekend

Francisco

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I really enjoyed overall experience.
1 nacht verbleven in april 2024
Reactie van Stoney Creek Inn Front Desk op 7 mei 2024
Thank you for taking the time and leaving such a kind review! We are so happy to hear your overall experience was a good one. Hopefully, that means we will be welcoming you back to Stoney Creek Inn-Galena very soon!

10/10 – Uitstekend

Sheila

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just a cute place. The staff was amazing and so helpful. The room was clean except the blinds at the windows were dusty. Would go again
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Inn Front Desk op 6 mei 2024
Thank you so much for the kind review. We are so happy you enjoyed your stay at Stoney Creek Inn-Galena. We also appreciate all your feedback and will make sure it gets in the right hands. Hopefully, we will welcome you back very soon!

6/10 – Redelijk

Donna

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
lots of construction around the property to weave through to get to the hotel. The people staying at the property were not friendly and we went to the pool for the 10 pm - 11 pm adults only time and a lady was in there with two very small kids and blocked the entry into the pool and the other entry was blocked by a narcissist who began exercising in the pool and literally splashing water all over my friend in the pool and me while I stood outside the pool. She had zero concern for anyone around her. So not the hotels' fault but just left a really bad taste in our mouths with how rude other guests were. The pool during non-adult only hours was monopolized by a family of 5 screaming kids.
1 nacht verbleven in april 2024
Reactie van Stoney Creek Inn Front Desk op 15 mei 2024
Thank you so much for your feedback. We are so sorry your stay wasn't as good as it could have been. We are hoping that you would like to try again and come stay with us another time so we can get rid of that bad taste in your mouth! As you know we have quite a bit of amenities you can try out on your next visit!

10/10 – Uitstekend

LynnDee

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
My Fiancé and I stayed for one night in the Jacuzzi suit and it was AMAZING everyone was so nice. Breakfast was great. Pool and hot in were huge!
1 nacht verbleven in april 2024
Reactie van Stoney Creek Inn-Galena op 6 mei 2024
Thank you for such a kind review! We are so happy to hear you enjoyed your stay at Stoney Creek Inn-Galena. We are hoping to welcome you back very soon!!!!

10/10 – Uitstekend

Shannon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a lovely place to stay with a warm and home-like feel. Enjoy the wilderness theme throughout. Everything was welcoming and clean and the continental breakfast is fantastic with great tasting coffee! Will always be our choice in hotel when visiting Galena!
3 nachten verbleven in april 2024
Reactie van Stoney Creek Front Desk op 6 mei 2024
Thank you for sucj a kind response! We are so happy to hear your stay was fantastic. Stoney Creek Inn-Galena Staff work hard to make sure it is perfect, and we are hoping to welcome you back in the future!!!!

6/10 – Redelijk

Sarah, Fredericksburg

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Stoney Creek Inn Front Desk op 23 apr 2024
Thank you for taking the time out of your day to leave a review. We hope to see you again very soon!

10/10 – Uitstekend

Walt

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Stoney Creek Inn Front Desk op 22 apr 2024
Thank you so much for the kind review. We are so happy you were satisfied with you stay at Stoney Creek Inn- Galena. We hope to see you back here very soon!

10/10 – Uitstekend

Martha, Chicago

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Stoney Creek Inn Front Desk op 15 apr 2024
Thank you for taking time out of your day for such a kind review. We hope to see you again very soon at Stoney Creek Inn-Galena.

10/10 – Uitstekend

Phyllis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were passing through Galena and decided to stay here and check out the downtown area. This turned out to be a great location, easy access to downtown and very comfortable and clean. Great breakfast.
1 nacht verbleven in april 2024
Reactie van Stoney Creek Inn Front Desk op 15 apr 2024
Thank you for leaving such a kind review. We are so happy you 'found' us along your way. We are hoping you come back to visit us very soon!

8/10 – Goed

Michelle M.

Reisde met huisdieren, Reisde met familie
Positief: Personeel en service
Pet friendly, very important to us. First room we had was very smoky, but the staff moved us right away to another room.
1 nacht verbleven in april 2024
Reactie van Stoney Creek Inn Front desk op 15 apr 2024
Thank you for taking the time to leave us a response. We are so happy you ultimately got settled to your liking with you and your pet. We strive to make sure that your stay is the best it could be! We hope to see you again very soon at Stoney Creek Inn-Galena

8/10 – Goed

Terry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, quite, good breakfast & friendly staff.
1 nacht verbleven in april 2024
Reactie van Stoney Creek Inn Front Desk op 9 apr 2024
Thank you for sharing you experience with us. We are very glad to hear you enjoyed our breakfast and the staff made you stay comfortable. We hope to see you again very soon!

8/10 – Goed

Alvin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very helpful.
1 nacht verbleven in maart 2024
Reactie van Stoney Creek Inn Front Desk op 9 apr 2024
Thank you for sharing your experience with us here at Stoney Creek Inn-Galena. Our staff takes great pride in providing genuine hospitality and we are so happy to hear we met your expectations. We look forward to welcoming you back to Galena on your next trip to the area.

10/10 – Uitstekend

Becky

Positief: Staat van de accommodatie en faciliteiten
Very impressed with the facilities, especially the cleanliness and the friendly staff!
1 nacht verbleven in april 2024
Reactie van Stoney Creek Inn Front Desk op 9 apr 2024
Thank you, thank you! We are so happy to hear your stay was a good one and we look forward to seeing you again at Stoney Creek Inn- Galena very soon!

10/10 – Uitstekend

Nancy

1 nacht verbleven in april 2024
Reactie van Stoney Creek Inn Front Desk op 25 apr 2024
Thank you for great review. We are happy you enjoyed your stay and are hoping to welcome you back to Stoney Creek Inn- Galena very soon!

10/10 – Uitstekend

Elaine, Princeton

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Overall nice hotel
1 nacht verbleven in maart 2024
Reactie van Stoney Creek Inn Front Desk op 1 apr 2024
Thank you for taking the time to share your experience and we are so happy to hear that it was a good experience for you. We look forward to welcoming you back at Stoney Creek Inn--Galena very soon!

10/10 – Uitstekend

Steve

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Coburn
2 nachten verbleven in maart 2024
Reactie van Stoney Creek Inn Front Desk op 1 apr 2024
Thank you for taking the time for the review. We appreciate it and look forward to seeing you again very soon!

10/10 – Uitstekend

PEGG

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy to find. Staff was great. Clean and nice room. Would stay there again.
1 nacht verbleven in maart 2024
Reactie van Stoney Creek Inn Front Desk op 28 mrt 2024
Thank you for sharing your experience at Stoney Creek Inn- Galena. We are so happy you enjoyed all the amenities provided. We are even more excited the staff met your expectations and you enjoyed your stay. We can't wait to welcome you back to Galena!

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay!!
1 nacht verbleven in maart 2024
Reactie van Stoney Creek Inn Front Desk op 27 mrt 2024
Thank you for taking the time for the kind review. We are so happy to hear you enjoyed your stay at Stoney Creek Inn- Galena. We hope to welcome you back very soon!

10/10 – Uitstekend

Steven, Verona

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location with a nice pool
1 nacht verbleven in maart 2024
Reactie van Stoney Creek Inn Front Desk op 27 mrt 2024
Thank you for sharing your experience at Stoney Creek Inn- Galena. We are happy that experience was a great one! We are so happy you enjoyed the pool along with the other amenities. We are looking forward to seeing you again!

8/10 – Goed

Victoria

Reisde met familie
Positief: Netheid, personeel en service
Nice area with lots of food options. Slightly worn facility. Great staff.
1 nacht verbleven in maart 2024
Reactie van Stoney Creek Inn Front Desk op 25 mrt 2024
Thank you for sharing your experience with us here at Stoney Creek Inn- Galena. Our staff takes great pride in providing genuine hospitality and we are so happy to hear we met your expectations. We cannot wait to have you back to stay and enjoy the breakfast!

10/10 – Uitstekend

Terri

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Well maintained, nicely decorated, beautiful pool and hot tub. Excellent staff. Well stocked “pantry” , we had ice cream every late evening!
3 nachten verbleven in maart 2024
Reactie van Stoney Creek Inn Front Desk op 26 mrt 2024
Thank you for the kind review! It is always great to hear our guest enjoying all the amenities provided. We will make sure to have the ice cream stocked on your next visit to Stoney Creek Inn-Galena!

10/10 – Uitstekend

Deborah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very cute and the pool area was quiet while we were there.
1 nacht verbleven in maart 2024
Reactie van Stoney Creek Inn Front Desk op 20 mrt 2024
Thank you so much for taking the time to leave us a nice review, we appreciate your feedback. We are truly glad to hear that you enjoyed the atmosphere here at Stoney Creek Inn. We look forward to welcoming you back to Galena in the future.

8/10 – Goed

Thomas, Gilson

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Cute Lodge like vibe!
1 nacht verbleven in maart 2024
Reactie van Stoney Creek Inn Front Desk op 20 mrt 2024
We are truly glad to hear that you enjoyed your stay with us at Stoney Creek Inn. Thank you so much for taking the time to leave this nice review, we appreciate all the feedback we receive. We are looking forward to your next visit to Galena. Thank you!

10/10 – Uitstekend

Donovan

Reisde met huisdieren, Reisde met familie
Very clean property close to downtown galena.
1 nacht verbleven in maart 2024
Reactie van Alisha Bennett op 16 mrt 2024
Thank you for your kind review, our housekeeping team works diligently to ensure proper cleanliness throughout our entire property. I will be sure to share this review with them, we look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Kim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Alisha Bennett op 16 mrt 2024
Thank you for the kind review, I am pleased to hear that you enjoyed your stay with us here at Stoney Creek Inn - Galena. We hope to be able to welcome you back soon!

10/10 – Uitstekend

Deborah

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fireplace in lobby. Pet friendly
1 nacht verbleven in maart 2024
Reactie van Alisha Bennett op 12 mrt 2024
Thank you for sharing you experience with us here at Stoney Creek Inn - Galena. I am very happy to hear you enjoyed our amenities during your stay. We look forward to welcoming you back on your next trip to Galena!

10/10 – Uitstekend

Stephanie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Been coming to this hotel for 15 years and I’m amazed how beautifully it’s maintained. So clean and the staff is great!!
2 nachten verbleven in maart 2024
Reactie van Alisha Bennett op 10 mrt 2024
Thank you for sharing your experience with us here at Stoney Creek Inn - Galena. I am so happy to hear you enjoyed you stay with us both this time and all the previous times as well. We look forward to welcoming you back on future visits to Galena!

8/10 – Goed

Robert, German Valley

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van Alisha Bennett op 6 mrt 2024
Thank you for sharing your experience with us here at Stoney Creek Inn - Galena. I am very happy to hear you enjoyed your stay, we look forward to welcoming you back on your next trip to the area!

10/10 – Uitstekend

Angela

Reisde met een groep, Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was super friendly, Alisha was amazing and had great customer service. Dog friendly and the staff was lovely with my fur baby.
2 nachten verbleven in februari 2024
Reactie van Alisha Bennett op 10 mrt 2024
Thank you for sharing your experience with us here at Stoney Creek Inn Galena. Our staff takes joy in providing genuine hospitality to all guests, it makes me very happy to hear we provided that for you. We look forward welcoming you back on your next visit to the area!

10/10 – Uitstekend

Tyler

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Alisha Bennett op 6 mrt 2024
Thank you for sharing your experience with us here at Stoney Creek Inn - Galena. I am very happy to hear you enjoyed your stay, we look forward to welcoming you back on your next trip to the area!

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Alisha Bennett op 6 mrt 2024
Thank you for sharing your experience with us here at Stoney Creek Inn - Galena. I am very happy to hear you enjoyed your stay, we look forward to welcoming you back on your next trip to the area!

10/10 – Uitstekend

Jane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Alisha Bennett op 26 feb 2024
Thank you for sharing your experience with us at Stoney Creek Inn - Galena. I am very happy to hear you had a great stay with us. We look forward to seeing you again on your next visit to the area!