Exterieur

Beoordelingen van InterContinental Geneve, an IHG Hotel

5 out of 5
InterContinental Geneve, an IHG Hotel
7-9 Chemin Du Petit Saconnex, Geneva, GE

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 210 van 328 beoordelingen" "
Gastenscore: 8 - Goed. 82 van 328 beoordelingen" "
Gastenscore: 6 - Redelijk. 22 van 328 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 328 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 328 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Albert

Super Nice services and people are very Nice
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Een geweldige hotel. Mooie kamers die schoon zijn met een mooie uitzicht op het meer van Genève. Een echte aanrader.
7 nachten verbleven in juli 2021
Reactie van InterContinental Genève op 9 aug 2021
Dear guest, Thank you very much for your warm comment ! We are pleased to know that you enjoyed your stay with us. We look forward to welcoming you back, Sincerly, Jürgen Kreipl General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2019
Reactie van François Chopinet op 1 apr 2019
Dear Guest, We would like to thank you for having taken the time to share such a good rating of the InterContinental Genève with us. We look forward to the pleasure of welcoming you back to your Geneva residence, for business or leisure. Best regards, François Chopinet General Manager

8/10 – Goed

Soraya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2018
Reactie van Mr Chopinet op 28 jan 2019
Dear Guest, We would like to thank you for having taken the time to share such a good rating of the InterContinental Genève with us. We look forward to the pleasure of welcoming you back to your Geneva residence, for business or leisure. Best regards, François Chopinet General Manager

10/10 – Uitstekend

Denise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful facility.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Oguzhan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great service friendly people make a world of difference
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Glenio

2 nachten verbleven in december 2023
Reactie van Hans Heijligers op 9 jan 2024
Dear Guest,Thank you for taking the time to tell us about your experience at InterContinental Genève.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Hans HeijligersGeneral Manager

6/10 – Redelijk

Dawn, Aurora

1 nacht verbleven in december 2023
Reactie van Hans Heijligers op 9 jan 2024
Dear Guest,Thank you for taking the time to tell us about your experience at InterContinental Genève.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Hans HeijligersGeneral Manager

6/10 – Redelijk

Andre

Positief: Personeel en service
Negatief: Comfort kamer
3 nachten verbleven in december 2023
Reactie van Hans Heijligers op 9 jan 2024
Dear Guest,Thank you for taking the time to tell us about your experience at InterContinental Genève.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Hans HeijligersGeneral Manager

10/10 – Uitstekend

Esmail

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful hotel
Great for a weekend break. Hotel was very clean, staff were extremely helpful and it’s close to local amenities. Vincent in particular was very helpful and his local knowledge was brilliant!
3 nachten verbleven in december 2023
Reactie van Hans Heijligers op 2 jan 2024
Dear Guest,Thank you for taking the time to tell us about your experience at InterContinental Genève.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Hans HeijligersGeneral Manager

10/10 – Uitstekend

Manuel

2 nachten verbleven in december 2023
Reactie van Hans Heijligers op 2 jan 2024
Dear Guest,Thank you for taking the time to tell us about your experience at InterContinental Genève.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Hans HeijligersGeneral Manager

10/10 – Uitstekend

Halima

2 nachten verbleven in december 2023
Reactie van Hans Heijligers op 2 jan 2024
Dear Guest,Thank you for taking the time to tell us about your experience at InterContinental Genève.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Hans HeijligersGeneral Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sophisticated Hotel
Stunning hotel, very near to the train station and UN attraction. You get free travel but I was only told about this when I arrived. It would have been useful to have at the airport. The hotel is modern and the staff are polite and very helpful. The only downside was the bathroom decore. It was very old fashioned compared to the rest of the hotel. I will stay here again.
2 nachten verbleven in december 2023
Reactie van Hans Heijligers op 2 jan 2024
Dear Guest,Thank you for taking the time to tell us about your experience at InterContinental Genève.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Hans HeijligersGeneral Manager

10/10 – Uitstekend

D

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Professional and welcoming
Fab staff, looked after us well. Rooms well appointed and good location to all places. Nice breakfast and very good service.
1 nacht verbleven in december 2023
Reactie van Hans Heijligers op 18 dec 2023
Dear Guest,Thank you for taking the time to tell us about your experience at InterContinental Genève.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Hans HeijligersGeneral Manager

10/10 – Uitstekend

Jim

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Voorzieningen
Great service at checkin from Yann, room was really nice, good breakfast, friendly and helpful staff. First class well done
1 nacht verbleven in december 2023
Reactie van Hans HEIJLIGERS op 18 dec 2023
Dear Guest,Thank you for taking the time to tell us about your experience at InterContinental Genève.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Hans HeijligersGeneral Manager

4/10 – Matig

Tamara

Positief: Netheid, personeel en service
4 nachten verbleven in november 2023
Reactie van Hans Heijligers op 9 nov 2023
Dear Guest,Thank you for choosing InterContinental and for taking the time to provide feedback about your experience at InterContinental Genève.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Hans HeijligersGeneral Manager

10/10 – Uitstekend

Jyoti

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Miss walia
We absolutely loved to staying in this hotel, not even one thing was wrong so simple to catch buses trains etc, The staff was so nice helpful and kind. Best stay ever 😄
4 nachten verbleven in oktober 2023
Reactie van Hans Heijligers op 24 okt 2023
Dear Guest,Thank you for taking the time to tell us about your experience at InterContinental Genève.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Hans HeijligersGeneral Manager

8/10 – Goed

Sundeep

2 nachten verbleven in september 2023

10/10 – Uitstekend

David

4 nachten verbleven in augustus 2023
Reactie van Hans Heijligers op 28 aug 2023
Dear Guest,Thank you very much for your excellent review. I am pleased to read you enjoyed your experience with us. It's something our staff takes great pride in, so we value your feedback. We look forward to your next visit. Sincerely,Hans HeijligersGeneral Manager

8/10 – Goed

Rocco

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Old, service is slow, but all together good
2 nachten verbleven in augustus 2023
Reactie van Hans Heijligers op 24 aug 2023
Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Hans HeijligersGeneral Manager

8/10 – Goed

martin

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Great hotle have stayed here in the past, attentive, excellent staff - no one advised us the restaurant was closed before we booked as this is a remote location
1 nacht verbleven in augustus 2023
Reactie van Hans Heijligers op 24 aug 2023
Dear Guest,Thank you for choosing InterContinental and for taking the time to provide feedback about your experience at InterContinental Genève.I would like to start by apologizing to you for the fact that you weren't informed when the restaurant closed.In order to continuously improve our guest experience, we needed to close it partially, the terrasse is still open.We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again.Sincerely,Hans HeijligersGeneral Manager

10/10 – Uitstekend

Shannon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay at this hotel
2 nachten verbleven in augustus 2023
Reactie van Hans HEILJLIGERS op 17 aug 2023
Dear Shannon, Thank you very much for your excellent review. I am pleased to know you enjoyed your experience with us. It's something our staff takes great pride in, so we value your feedback. We look forward to your next visit. Sincerely,Hans HEILJLIGERSGeneral Manager

10/10 – Uitstekend

Edna

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Elsa

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Absolutely love this hotel chain, great service, beautiful, great location to Geneva Lac. I have stayed in Cascais as well, loved it as well
3 nachten verbleven in augustus 2023
Reactie van Hans HEILJLIGERS op 11 aug 2023
Dear Elsa, Thank you very much for your excellent review. I am pleased to know you enjoyed your experience at InterContinental Genève. It's something our staff takes great pride in, so we value your feedback. We look foward to your next visit in Geneva or somewhere around the world !Sincerely,Hans HEILJLIGERSGeneral Manager

8/10 – Goed

Brian

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Hans HEILJLIGERS op 9 aug 2023
Dear Brian, Thank you very much for your review. I am pleased to know you enjoyed your experience with us. We hope you will visit us again. Sincerely,Hans HEILJLIGERSGeneral Manager

10/10 – Uitstekend

Jo, Woodside

1 nacht verbleven in juli 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
très bien
10 nuits, bien placé et une piscine magnifique ! Personnel de l'hotel irréprochable, nous avons passé un agréable séjour. Le seul bémol, nous n'avons pas demandé mais aurions aimé être informés des 36 CHF par jour pour le parking.
13 nachten verbleven in juli 2023
Reactie van Hans Heijligers op 31 jul 2023
Cher Clients,Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience à l'InterContinental Genève.Nous sommes désolés d'apprendre que vous avez rencontré des désagréments lors de votre séjour. Ceci n’est pas conforme à nos standards habituels de service et je ne manquerai pas de partager vos commentaires avec nos équipes afin de prendre les mesures nécessaires. Sachez que votre avis est extrêmement important pour nous. Nous utilisons des avis, comme le vôtre, pour faire évoluer en permanence notre marque afin de procurer à nos clients une expérience encore meilleure. Nous espérons que vous nous donnerez l'occasion de vous servir à nouveau à l'avenir.Je vous prie d'agréer mes salutations distinguées.Hans HeijligersDirecteur Général

6/10 – Redelijk

Mika

Positief: Netheid, personeel en service
It’s an old hotel. Very stuffy and still lingers of cigarette smell. Can’t open the window. I think it needs updating.
2 nachten verbleven in juli 2023
Reactie van HH op 25 jul 2023
Dear Mika,Thank you for taking the time to provide feedback about your experience at InterContinental Genève.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely, Hans HeijligersGeneral Manager

4/10 – Matig

Marcel

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Not recommended
- Stuff in Minibar was not cold and super expensive - I booked for a Kingsize bed, but get a 2bedroom(beds were together to each other) - The bathroom and the whole interieur is not really nice and modern - Iron was not working, and instead of a Swiss plig it had a German plug. There was just one socket available in the room. - The stuff was nice, but did not really explain stuff well enough
1 nacht verbleven in juli 2023
Reactie van HH op 25 jul 2023
Dear Mr Marcel,Thank you for taking the time to provide feedback about your experience at InterContinental Genève.I would like to start by apologizing to you for not meeting your expectations, it doesn't meet our standardsWe strive to make each stay as pleasant and comfortable as possible.We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Hans HeijligersGeneral Manager

4/10 – Matig

Antonio

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A little disapointing
Our Stay well we were excited to visit Geneve for the first time and looking forward to our stay. Our room was ok apart from the bathroom which was pretty tired and dated. At night it was noisy due to every time the elevator arrived at our floor it would play a tune which disturbed our sleep. Breakfast the food was ok , but it was chaos with the staff ,orderd poached eggs and it took over 30mins to arrived had to ask the staff to many times. The pool area was nice and welcoming. Would not book again as it was not value for money !
4 nachten verbleven in juli 2023
Reactie van H Heijligers op 24 jul 2023
Dear guest,Thank you for taking the time to provide feedback about your experience at InterContinental Genève.I would like to start by apologizing to you for not meeting your expectations, it doesn't meet our standards.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Hans HeijligersGeneral Manager

10/10 – Uitstekend

Erna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Hans Heijligers op 7 jul 2023
Dear Guest,Thank you for your excellent rating.We are delighted to know that you enjoyed your visit to our property.We hope to have the pleasure to welcome you back soon.Best regards,Hans HeijligersGeneral Manager

10/10 – Uitstekend

Martina

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
staff super friendly and accommidating
2 nachten verbleven in juni 2023
Reactie van Hans Heijligers op 3 jul 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Hans HeijligersGeneral Manager

10/10 – Uitstekend

adina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One of the best hotels we visited!
Our dog (German Shepherd) was treated like royalty. Pool area was amazing and staff was not only welcomming but so, so friendly. One of the best hotels we visited during our roadtrip.
2 nachten verbleven in juni 2023
Reactie van Hans Heijligers op 3 jul 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Hans HeijligersGeneral Manager

10/10 – Uitstekend

Aziz

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Hans Heijligers op 3 jul 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Hans HeijligersGeneral Manager

8/10 – Goed

MIKA

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in mei 2023
Reactie van Hans Heijligers op 3 jul 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Hans HeijligersGeneral Manager

10/10 – Uitstekend

designer, NEW YORK

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2023
Reactie van Hans Heijligers op 3 jul 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Hans HeijligersGeneral Manager

10/10 – Uitstekend

Diana

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceptional service. Nice room, clean and safe

10/10 – Uitstekend

Richard

1 nacht verbleven in maart 2023

8/10 – Goed

olivera

2 nachten verbleven in oktober 2022

10/10 – Uitstekend

Maurizio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ottima struttura.
1 nacht verbleven in oktober 2022

8/10 – Goed

Ognjen

Zakenreiziger
Lobby and all common areas are very nice. Rooms a bit small and dated
3 nachten verbleven in oktober 2022

10/10 – Uitstekend

Raghuram, san jose

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is great. Wish they more dinning options.
7 nachten verbleven in september 2022

10/10 – Uitstekend

Peter

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Alberto

1 nacht verbleven in augustus 2022

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property; well located; outstanding staff and very clean.
2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Zuzana

Positief: Netheid, personeel en service en voorzieningen
extrem guter Service, besonders im Restaurant. es ist selten zu sehen so kompetente, gleichzeitig aber freundliche und lustige Leute wie Frederic. Absolut einzigartig und Gold wert. Danke dafür Frederic. Du machst das Hotel wirklich zu einem gemütlichem Ort. Zustand der Einrichtung ist nicht das beste, besonders das Bad sollte renoviert werden und den Standards angepasst werden, dafür sind aber alle Dienstleistungen auf dem Top Niveau. Ganz Toll. Swimming pool fantastisch! Das beste in Geneva. Danke für die tolle Verpflegung. Zuzana
4 nachten verbleven in augustus 2022

10/10 – Uitstekend

MAURICIO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
SUPER LOBBY, GREAT DECORATION,SMOKIN FACILITIES.
3 nachten verbleven in augustus 2022

10/10 – Uitstekend

Ayman

2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Jennifer, Miami

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
2 nachten verbleven in juli 2022