Een bureau, een strijkplank/strijkijzer, gratis wifi

Beoordelingen van Gilroy Inn

2 out of 5
Gilroy Inn
611 Leavesley Rd, Gilroy, CA

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 193 van 786 beoordelingen" "
Gastenscore: 8 - Goed. 225 van 786 beoordelingen" "
Gastenscore: 6 - Redelijk. 193 van 786 beoordelingen" "
Gastenscore: 4 - Matig. 92 van 786 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 83 van 786 beoordelingen" "

7,4/10

Netheid

7,0/10

Personeel en service

6,6/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geordy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The gentlemen at the office was friendly and made check in easy. Best value and better condition than the more expensive chain properties nearby that I have also stayed at. In n out is next door so that’s a plus , it covers up the garlic smell of Gilroy. Overall would recommend staying here it was clean and no junkies hanging around.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Sergio

1 nacht verbleven in mei 2024
Reactie van Customer Care Team op 17 mei 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Uitstekend

Saket Satish

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very kind and helpful
1 nacht verbleven in mei 2024
Reactie van Customer Care Team op 15 mei 2024
Hi Saket,Thank you for sharing your experience with us. We're delighted to hear that you found our staff to be very kind and helpful. Providing excellent service is our priority, and we're thrilled that our team exceeded your expectations. We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best Regards, Customer Care Team

10/10 – Uitstekend

denise

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Need more towels in room
1 nacht verbleven in mei 2024
Reactie van Customer Care Team op 14 mei 2024
Hi denise,We appreciate you bringing this to our attention, and we apologize for any inconvenience caused by the lack of towels in your room. Your comfort is important to us, and we'll ensure that additional towels are promptly delivered to your room to meet your needs. Thank you for giving us the opportunity to improve your experience, and we look forward to making your stay more enjoyable.Best Regards, Customer Care Team

10/10 – Uitstekend

Lilah

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great placed. Stayed several times now. Internet stinks, but it seems to be this entire town lol. No fault of the motel. Will stay here again. Easy access, close to gilroy gardens, shopping, dining. Safe.
1 nacht verbleven in mei 2024
Reactie van Customer Care Team op 14 mei 2024
Hi Lilah,We're thrilled to hear that you've chosen to stay with us multiple times, and we greatly appreciate your loyalty. We understand the frustration with the internet connectivity, and while it's unfortunately a challenge throughout the town, we're actively exploring solutions to enhance our service for guests like you. Your safety and convenience are our top priorities, and we're delighted to provide easy access to local attractions like Gilroy Gardens, shopping, and dining options. We look forward to welcoming you back and ensuring a seamless and enjoyable stay in the future.Best Regards, Customer Care Team

8/10 – Goed

Roger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The manager/owner was friendly and well-prepared. Check-in and out was very quick. For the low cost, the room was a good value.
1 nacht verbleven in april 2024
Reactie van Customer Care Team op 26 apr 2024
Hi Roger,Thanks for sharing your feedback! We're glad to hear that you found our manager/owner friendly and well-prepared and that the check-in and check-out process was efficient. It's great to know that you felt you received good value for the cost of the room. If there's anything we can do to make your next stay even better, please let us know. Thanks for choosing to stay with us, and we look forward to welcoming you back soon!Best Regards, Customer Care Team

10/10 – Uitstekend

Rich, Los Angeles

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice room and location. Plenty of parking.
1 nacht verbleven in april 2024
Reactie van Customer Care Team op 26 apr 2024
Dear Guest,Thanks for your feedback! We're glad to hear that you enjoyed our nice room and convenient location, along with the ample parking. If you have any additional comments or suggestions on how we can improve your experience, we'd love to hear them. Thanks for choosing to stay with us, and we look forward to welcoming you back soon!Best Regards, Customer Care Team

10/10 – Uitstekend

Patricia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Arrived just before midnight, yet the greeting and service was friendly, efficient, and quick. Rates are extremely reasonable. Some road noise but the hotel is so convenient to get to plus access to the outlet shopping is easy. Beds need updating; creaky and not firm enough… but we slept well. Overall, a pleasant and convenient stop off Hwy 101
1 nacht verbleven in april 2024
Reactie van Customer Care Team op 15 apr 2024
Hi Patricia,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a friendly and efficient check-in experience, despite your late arrival. It's great to know that you found our rates reasonable and our location convenient for accessing outlet shopping and Highway 101. We apologize for any inconvenience caused by road noise and the condition of the beds. Your comments are valuable to us, and we will take them into consideration for future improvements. We're glad to hear that you slept well overall and that your stay was pleasant. Should your travels bring you back to the area, we'd be honored to host you again and provide you with an even better experience.Best Regards, Customer Care Team

10/10 – Uitstekend

Terry

1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 19 apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 – Redelijk

Shelley

Reisde met partner
Good value for the price and conveniently located to shoppping, restaurants and freeway.
2 nachten verbleven in maart 2024
Reactie van Customer Care Team op 2 apr 2024
Hi Shelley,We're delighted to hear that you found our hotel to offer good value for the price and that our location provided convenient access to shopping, restaurants, and the freeway. Ensuring our guests have a convenient and enjoyable stay is our top priority, and we're pleased that we met your expectations in this regard. Thank you for choosing our hotel, and we look forward to welcoming you back for another pleasant stay in the future!Best Regards, Customer Care Team

8/10 – Goed

ryan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Customer Care Team op 9 feb 2024
Hi ryan,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards, Customer Care Team

10/10 – Uitstekend

Loretta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great service!
1 nacht verbleven in februari 2024
Reactie van Customer Care Team op 8 feb 2024
Hi Loretta,Thank you for your kind words! We're delighted to hear that you received great service during your stay with us. Providing exceptional service to our guests is our top priority, and we're thrilled that we succeeded in making your experience memorable. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!Best Regards, Customer Care Team

6/10 – Redelijk

Luis

3 nachten verbleven in januari 2024
Reactie van Customer Care Team op 21 mrt 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

2/10 – Ontzettend slecht

Jazmine

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The gentlemen at check in seemed to be on a mission to misunderstand what I was saying. Probably the RUDEST manager I’ve ever had the misfortune of dealing with. You’re better off paying an extra $10/night for the comfort in that’s literally across the street. Manager here lied straight to my face and refused to tell me his name until I whipped out my camera and asked him why. No fire alarms in the rooms or escape route procedures posted, which is against fire code in California. This place is a dump as well, the paint is ripped off the bathroom door, the floors and walls were scuffed and dirty, the desks were in busted condition and so were the side tables. Housekeeping woke me up promptly in the morning offering linens I didn’t ask for.
1 nacht verbleven in januari 2024
Reactie van Customer Care Team op 30 jan 2024
Hi Jazmine,We sincerely apologize for the experience you had during your stay, and we deeply regret the lapses in service and accommodations you encountered. Your feedback is taken seriously, and we are addressing these issues with urgency. We hold ourselves to a higher standard, and the behavior you described is unacceptable. Rest assured, we are conducting a thorough investigation to rectify these situations and ensure proper training for our staff. Your safety is paramount, and we will promptly address the fire code concerns you raised. This falls short of the experience we aim to provide, and we appreciate your patience as we work to make amends. If you would be willing to discuss your concerns further, we would appreciate the opportunity to personally apologize and address your experience in more detail.Best Regards, Customer Care Team

10/10 – Uitstekend

Alexis

2 nachten verbleven in januari 2024
Reactie van Customer Care Team op 12 feb 2024
Hi Alexis,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Best Regards, Customer Care Team

8/10 – Goed

Stephen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Customer Care Team op 10 jan 2024
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 – Uitstekend

Lucerito

1 nacht verbleven in januari 2024
Reactie van Customer Care Team op 10 jan 2024
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

6/10 – Redelijk

Shangra

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Customer Care Team op 26 dec 2023
Dear Shangra, we sincerely apologize for the dissatisfaction you experienced during your stay with us. Your feedback regarding the amenities and property conditions is crucial as it helps us identify areas for improvement. Understanding and meeting our guests' expectations is of paramount importance to us, and it's clear we fell short of providing the experience you deserved. We will be reviewing your comments closely with our management and operational teams to handle the concerns you've raised. Please know that we are committed to enhancing our facilities and ensuring our guests' comfort and satisfaction. We hope you might consider giving us another opportunity in the future to provide a more positive experience. If you would like to discuss your stay in more detail or have any further feedback, please don't hesitate to reach out to our team directly. Your insights are invaluable as we strive to improve. Once again, we apologize for any inconvenience and appreciate your understanding.Best Regards, Customer Care Team

10/10 – Uitstekend

Raul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Customer Care Team op 13 dec 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Uitstekend

Nina, Coarsegold

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I had a handicap room which had the best bathroom I have ever seen for accessibility. The hotel is small and is nesteled among restaurants and outlet shopping. For the price you can't beat it.
1 nacht verbleven in december 2023
Reactie van Customer Care Team op 14 dec 2023
Dear Guest,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards, Customer Care Team

8/10 – Goed

Celeste

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Customer Care Team op 8 feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Uitstekend

Markiesha

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very nice clean and quiet
1 nacht verbleven in december 2023
Reactie van Customer Care Team op 14 dec 2023
Hi Markiesha,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards, Customer Care Team

8/10 – Goed

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I enjpy Gilroy Inn's convenience to the highway and its quietness as well as its cleaness.
1 nacht verbleven in november 2023
Reactie van Customer Care Team op 3 nov 2023
Dear Maria, thank you for taking the time to share your thoughts on your recent stay at Gilroy Inn. We are delighted to hear that you appreciated our convenient location, peaceful environment, and the cleanliness of our property. Your satisfaction is important to us, and we strive to provide all our guests with a comfortable and enjoyable experience. We hope to have the opportunity to welcome you back in the future and continue to meet your expectations. If you have any other feedback or suggestions for us, please don't hesitate to let us know. We value your input as it helps us enhance our guests' experiences.Best Regards, Customer Care Team

8/10 – Goed

Olga

Negatief: Netheid
1 nacht verbleven in oktober 2023
Reactie van Customer Care Team op 31 okt 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 – Uitstekend

masumi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Customer Care Team op 31 okt 2023
Hi masumi,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Best Regards, Customer Care Team

8/10 – Goed

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was an overall a pleasant stay; the man at the front desk was very friendly, the area is very quiet and the bed was super clean and comfortable, and I enjoyed the toiletries as.well! Yes, I highly rcommend this place and yes, I will stay again!
1 nacht verbleven in oktober 2023
Reactie van Customer Care Team op 26 okt 2023
Dear Maria,We're thrilled to hear that you had an overall pleasant stay with us. Your positive comments about the friendly front desk staff, the quiet area, the clean and comfortable bed, and the toiletries are greatly appreciated. Thank you for your recommendation, and we look forward to hosting you again in the future.Best Regards, Customer Care Team

2/10 – Ontzettend slecht

ZF

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Customer Care Team op 24 okt 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 – Uitstekend

Carrie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean, friendly staff,right by multiple food options right next door. Great water pressure. Great place to stay for the ren faire
1 nacht verbleven in oktober 2023
Reactie van Customer Care Team op 24 okt 2023
Hi Carrie,We're thrilled to hear that you had a very clean and enjoyable stay at our hotel. It's great that you found the staff friendly and the location convenient, with multiple food options nearby. We're also pleased that you had good water pressure in the shower. We hope you had a wonderful time at the Renaissance Faire and look forward to welcoming you back in the future.Best Regards, Customer Care Team

8/10 – Goed

Jacobo

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La limpieza podría ser mejor, pero en general y por el costo me parece una opción en la que me alojaría nuevamente en el futuro.
1 nacht verbleven in oktober 2023
Reactie van Customer Care Team op 17 okt 2023
Dear Jacobo, thank you for sharing your feedback about your stay. We appreciate your input on the cleanliness, and we'll use it to make improvements. It's good to know that despite the cleanliness concern, you found the overall experience to be a cost-effective option that you'd consider staying at again in the future. Guest feedback helps us refine and enhance our accommodations, and we hope to host you once more on your next visit.Best Regards, Customer Care Team

6/10 – Redelijk

Jose

1 nacht verbleven in oktober 2023
Reactie van Customer Care Team op 31 okt 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

2/10 – Ontzettend slecht

ROLAND

2 nachten verbleven in oktober 2023
Reactie van Customer Care Team op 11 okt 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Customer Care Team op 31 okt 2023
Hi Maria,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Best Regards, Customer Care Team

10/10 – Uitstekend

Janice

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, friendly staff, clean, quiet room. Had everything that was needed-fridge, microwave, coffee maker. Nice and reasonably priced.
1 nacht verbleven in oktober 2023
Reactie van Customer Care Team op 9 okt 2023
Hi Janice,We're thrilled to hear that you had a pleasant stay with us! It's fantastic that you found our staff friendly and the room clean, quiet, and well-equipped with essential amenities. We aim to provide great value for our guests, and we're delighted that you found our hotel nice and reasonably priced. If you have any specific preferences or suggestions for your next stay, please feel free to share them. Your feedback is valuable, and we look forward to serving you again in the future. Best Regards, Customer Care Team

10/10 – Uitstekend

Amanda, San Francisco

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My husband and I work weekends in the area through September and October. Its been hard to find a clean, affordable, and most of all quiet hotel. I'm so impressed with Gilroy Inn. Not only did we get full nights of sleep (able to crash at 9pm and be up by 5:30am without interruptions) We have plans to stay here for the remaining 2 weekends and will certainly choose this hotel next year. The man at the front desk was very kind as well... I don't understand the hateful reviews others have left! Thanks Gilroy Inn!!
2 nachten verbleven in september 2023
Reactie van Customer Care Team op 4 okt 2023
Dear Guest,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Gilroy Inn has met your needs for a clean, affordable, and quiet stay, which is especially important when you're working weekends in the area. We appreciate your kind words about our staff as well. Your feedback is truly valuable, and we look forward to welcoming you back for your remaining weekends and in the future. Safe travels, and thank you for choosing Gilroy Inn!Best Regards, Customer Care Team

10/10 – Uitstekend

Jose

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Customer Care Team op 3 okt 2023
Hi Jose,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards, Customer Care Team

10/10 – Uitstekend

anita

1 nacht verbleven in september 2023
Reactie van Customer Care Team op 24 okt 2023
Dear anita,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards, Customer Care Team

10/10 – Uitstekend

Shirley

3 nachten verbleven in september 2023
Reactie van Customer Care Team op 3 okt 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Uitstekend

Jason, Marina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No problems , love the front desk staff…
1 nacht verbleven in september 2023
Reactie van Customer Care Team op 27 sep 2023
Dear Guest,We're delighted to hear that you had a great experience with our front desk staff during your stay. Your comfort and satisfaction are important to us, and we appreciate your positive feedback. We look forward to welcoming you back in the future!Best Regards, Customer Care Team

10/10 – Uitstekend

Leticia

Reisde met familie
Very clean and close to food and shopping. The staff were very friendly.
1 nacht verbleven in september 2023
Reactie van Customer Care Team op 27 sep 2023
Hi Leticia,We're pleased to hear that you found the hotel very clean and conveniently located near food and shopping options. It's also great to know that you had a positive experience with the friendly staff. If you have any more comments or suggestions in the future, please feel free to share. We look forward to welcoming you back for another enjoyable stay. Best Regards, Customer Care Team

8/10 – Goed

Janet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Customer Care Team op 26 sep 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 – Uitstekend

Victoria, Redwood City

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s an older inn. They have done work to refurbish the room. The property is clean. The only issues I had was there are no outlets in the bathroom and no iron.
1 nacht verbleven in september 2023
Reactie van Customer Care Team op 19 sep 2023
Dear Guest,Thank you for sharing your feedback about your stay. We're glad to hear that you found the refurbished room clean and the property well-maintained. We apologize for the inconvenience regarding the lack of outlets in the bathroom and the absence of an iron. Your comments are important to us, and we will take them into consideration as we continue to improve our amenities and services. If you have any further comments or requests, please feel free to let us know how we can make your next visit even more enjoyable. We appreciate your choice to stay with us.Best Regards, Customer Care Team

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
5 nachten verbleven in september 2023
Reactie van Customer Care Team op 31 okt 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

6/10 – Redelijk

Tricia

1 nacht verbleven in augustus 2023
Reactie van Customer Care Team op 12 sep 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

6/10 – Redelijk

Barbara

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Customer Care Team op 5 sep 2023
Hi Barbara,Thank you for taking the time to rate us. We are glad that you chose us for your stay. However, we would really want this rating to go up. Please let us know what we can do to improve our services. It will be a pleasure to hear from you again. We look forward to hosting you more successfully in the future!Best Regards, Customer Care Team

8/10 – Goed

Elizabeth

Positief: Comfort kamer
Negatief: Netheid
1 nacht verbleven in augustus 2023
Reactie van Customer Care Team op 31 aug 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 – Redelijk

christine

Reisde met familie
The property is a bit run down with a need for a good deep cleaning. The front desk staff is brusque. The location is convenient right off the freeway with many food options close by and right next to the outlets. Nice to have a microwave and mini frig but only seating for one person in the room and only one tiny trash can and microwave could use cleaning
1 nacht verbleven in augustus 2023
Reactie van Customer Care Team op 31 aug 2023
Hi christine,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We take your comments seriously and will address the concerns you've raised regarding the property's condition and cleanliness. Additionally, we'll work on improving the interaction with our front desk staff to ensure a more welcoming experience. It's great to hear that our location provided convenience and access to various dining options and outlets. Thank you for highlighting the amenities you appreciated, and we'll take note of your suggestions regarding room seating, trash disposal, and microwave cleanliness to enhance our guests' comfort. We hope to have the chance to provide you with a better experience in the future.Best Regards, Customer Care Team

4/10 – Matig

Gail

1 nacht verbleven in augustus 2023
Reactie van Customer Care Team op 19 sep 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 – Uitstekend

Manuel

1 nacht verbleven in augustus 2023
Reactie van Customer Care Team op 19 sep 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

8/10 – Goed

Valerie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good for a night
Close to the outlets, gas station and quite a few food places.
1 nacht verbleven in augustus 2023
Reactie van Customer Care Team op 25 aug 2023
Hi Valerie,We're pleased to know that our location near the outlets, gas station, and a variety of food options was convenient for you. We hope you had a great stay, and if there's anything else we can assist you with in the future, please feel free to reach out to us. We hope that you will continue to choose us!Best Regards, Customer Care Team

8/10 – Goed

Maurice

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Straightforward staff, no chitchatting, just the way we like it. Rooms are clean but has some noticeable wear and tear. Motel is close to shops, restaurants, and gas station.
2 nachten verbleven in augustus 2023
Reactie van Customer Care Team op 23 aug 2023
Hi Maurice,Thank you for your feedback. We're pleased to know that our straightforward staff approach suited your preferences. It's great that you found our location convenient and our rooms clean. We appreciate your observation about wear and tear, and we'll continue to maintain our facilities to provide a better experience. We look forward to welcoming you back for another comfortable stay.Best Regards, Customer Care Team