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Beoordelingen van Clarion Inn Grand Junction

2.5 out of 5
Clarion Inn Grand Junction
755 Horizon Drive, Grand Junction, CO

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 618 van 1093 beoordelingen" "
Gastenscore: 8 - Goed. 293 van 1093 beoordelingen" "
Gastenscore: 6 - Redelijk. 108 van 1093 beoordelingen" "
Gastenscore: 4 - Matig. 47 van 1093 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 1093 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Randy

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Brenda took care of us very well.
1 nacht verbleven in mei 2024
Reactie van Tracy S., GM op 21 mei 2024
Randy, Our goal at Clarion Inn Grand Junction is to make sure that all of our guests enjoy excellent service and comfortable accommodations. It's delightful to know that you found Brandi to be welcoming and helpful during your visit. We truly appreciate the kind words and hope you'll join us again soon.

10/10 – Uitstekend

Livybeth

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Personal muy amable y educado
1 nacht verbleven in mei 2024
Reactie van Tracy S., GM op 20 mei 2024
Livybeth, Thank you for taking the time to share such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We hope to see you again soon.

2/10 – Ontzettend slecht

Uri

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
very old. beds need to be replaced. they creaked & were very uncomfortable. the rooms were old & outdated. the bathrooms need updated
2 nachten verbleven in mei 2024
Reactie van Tracy S, GM op 20 mei 2024
Uri,Thank you for taking the time to share your thoughts about our hotel. We know you have a lot of choices out there and so sorry that we did not meet your needs.

4/10 – Matig

Dolores

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was one of the worst hotels we have stayed at. We have stayed in 9 hotels in 15 states over the last year. This was the worst. The room was so hot the air conditioner was not working. We waited almost 4 hours to see if the room would cool down and it did not. We were told the sun hits this room. It was 8pm sun was setting. We told them the air conditioner wasn’t blowing cold air, their solution was giving us a fan. We got there at 2 rooms are still being cleaned check in is at 4 but come back at 230 to see. We went back at 3 and they told another person not until 4, so we didn’t ask. Are you trying to tell me that every room is occupied, I think not. We get into our “hot” room AC isn’t on fridge isn’t on. If you were cleaning our room because we were waiting maybe you should have had the air on. The front desk people were poor at best, rude and condescending. Fortunately we only were there for about 12 hours. The maintenance man was the most professional person we encountered. He got us the fan asked if we wanted to change rooms and said call back if we need anything else.
Reactie van Tracy S., GM op 21 mei 2024
Dolores,I want to apologize that we did not meet your expectations. A hotel is defined by the quality of the service it provides to its guests. Consequently, it’s disappointing to learn that you were unhappy. Please accept my sincere apology. I hope that you will give us another opportunity in the future to right the wrongs you experienced. Thank you for the feedback.

10/10 – Uitstekend

Angie

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Tracy S., GM op 20 mei 2024
Angie,Thank you for the wonderful rating. We hope to see you again the next time you visit Grand Junction.

10/10 – Uitstekend

Mackenzie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed here twice now. The staff is a whole different level of kind and friendly. I adore them! Breakfast is always good. They always have eggs, meat, biscuits, hasbrowns, gravy, waffles, bagels, pastries, and the basics of course! The pool area is well taken care of and this is just a great place to stay!
1 nacht verbleven in mei 2024
Reactie van Tracy S., GM op 20 mei 2024
Mackenzie,Thank you for taking the time to share such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We pride ourselves on keeping our hotel clean and well maintained and in providing excellent service to all of our guests. We appreciate the compliments and are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

10/10 – Uitstekend

Eugene

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is a little old but very clean and well maintained. The staff was very friendly and eager to help. They had a very good hot breakfast. Reasonably price compared to other hotels in the area well worth the stay.
1 nacht verbleven in mei 2024
Reactie van Tracy S., GM op 20 mei 2024
Eugene,We appreciate all reviews and are grateful to receive your kind feedback about your recent visit. We're so glad that you enjoyed our hot breakfast and overall stay. We look forward to seeing you again the next time you are in Grand Junction..

6/10 – Redelijk

Jennifer

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The hotel was clean. It is an old building and you can only do so much without a full remodel but that being said it does not look shabby. It is a bit noisy as there was a large gap around the door. I found ants on a chip I hadn’t realized I’d dropped the night before. The front desk told me they had been battling that issue lately. She offered to have maintenance come to my room but that was it. I did not eat breakfast there so I can’t attest to that. The cleaner they use is very heavily scented, to the point that my clothes and suitcase smelled like it when I returned home. If you are sensitive to strong odors and cleaners that may be an issue. It was affordable, the staff was friendly, the area is safe, but it does have some small issues. Overall not the worst place I have stayed.
3 nachten verbleven in mei 2024
Reactie van Tracy S., GM op 17 mei 2024
Jennifer, Thank you for taking the time to share your thoughts concerning our hotel. Your feedback is very important to us. We appreciate the compliments and concerns. We will be using your feedback to improve the stay for future guest including you and your family. We hope that you will give us another opportunity in the future.Tracy S, GM

10/10 – Uitstekend

Sue

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Tracy S, GM op 17 mei 2024
Sue,Thank you for staying with us and the wonderful rating. We hope to see you again soon.

10/10 – Uitstekend

Kara

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I always stay here when I visit my daughter to college. We love the staff and the pool are is fun! Breakfast is also quite good.
1 nacht verbleven in mei 2024
Reactie van SJ, Operations Manager op 15 mei 2024
Kara,Thank you for choosing to stay with us, we are happy you are a return guest!

10/10 – Uitstekend

Chien Chien

The bath towels are too old
1 nacht verbleven in mei 2024
Reactie van Tracy S, GM op 17 mei 2024
Chien Chien,Your feedback regarding your stay is important to us and your constructive feedback will be shared with our team. We value your feedback, and we hope to have the opportunity to welcome you back in the future.

10/10 – Uitstekend

Larry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Your staff were very polite and friendly
1 nacht verbleven in mei 2024
Reactie van SJ, Operations Manager op 15 mei 2024
Larry,Thank you for staying with us, we will let our staff know they are doing a great job!

6/10 – Redelijk

Mary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
property was average, needs update
1 nacht verbleven in mei 2024
Reactie van SJ, Operations Manager op 12 mei 2024
Mary,Thank you for staying with us and for your feedback.

10/10 – Uitstekend

Susan

Reisde met partner
Positief: Personeel en service, voorzieningen
Quiet with a hearty breakfast.
1 nacht verbleven in mei 2024
Reactie van Tracy S, GM op 9 mei 2024
Thank you for your compliments on our tasty breakfast. We look forward to seeing you again soon.

6/10 – Redelijk

Jeri

The room was comfortable and clean. The breakfast was good with a nice spacious area to eat in.
1 nacht verbleven in mei 2024
Reactie van SJ, Operations Manager op 7 mei 2024
Thank you for your feedback.

4/10 – Matig

Judith

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Good front desk experience, but an old, outdated property in need of an overhaul marred our experience. Paint chips everywhere, imbedded grime around door handles and light switches, and colossally wrinkled curtains gave our room an unkempt look.
1 nacht verbleven in mei 2024
Reactie van SJ, Operations Manager op 7 mei 2024
Judith,Thank you for staying and for your feedback. We will look into the issues you experienced.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service
Near interstate.
1 nacht verbleven in mei 2024
Reactie van SJ, Operations Manager op 7 mei 2024
David,Thank you, we are happy you enjoyed your stay!

2/10 – Ontzettend slecht

Mishele

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Property is questionable. There is someone literally conducting surveillance in the parking lot, and free breakfast requires tickets—presumably because people off the street just roam in? My check in took forever because the reservation from Expedia was delayed. Staff was friendly but rigid about rules.
1 nacht verbleven in mei 2024
Reactie van Tracy S, GM op 6 mei 2024
Mishele,I would like to apologize for the problems you experienced during your stay. Normally we are an enjoyable and relaxing place to stay. We hope that you will give us another opportunity to provide you with a much better guest experience in the future.

8/10 – Goed

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice access to pool area as well as seating areas. Plenty of room.
3 nachten verbleven in maart 2024
Reactie van SJ, Operations Manager op 5 mei 2024
Michael, We are happy you enjoyed your stay and the pool.

10/10 – Uitstekend

Helen M.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Only had one elevator a long walk from where the room was located. I was put on the second floor and had to climb 13 steps with a heavy suitcase this was not good other then that everything else was fine.
1 nacht verbleven in mei 2024
Reactie van SJ, Operations Manager op 5 mei 2024
Helen,Thank you for staying and for your feedback.

10/10 – Uitstekend

Kim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I just love everything about this Clarion
2 nachten verbleven in april 2024
Reactie van Tracy S., GM op 1 mei 2024
Kim, Our goal at Clarion Inn Grand Junction is to make sure that all of our guests enjoy excellent service and comfortable accommodations. We are so glad your time with us met your expectations. Please come back soon.

8/10 – Goed

Elliott

Positief: Netheid, personeel en service
It is not really a 3-star hotel, maybe it was 20 years ago. Also, the "free" breakfast was sub par for a 3-star hotel. The room was nice but dated.
1 nacht verbleven in april 2024
Reactie van Tracy S, GM op 30 apr 2024
Elliot,Thank you for your feedback. We hope to see you again the next time you visit Grand Junction.

10/10 – Uitstekend

Abel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gracias
1 nacht verbleven in april 2024
Reactie van SJ, Operations Manager op 28 apr 2024
Abel,Thank you for staying with us!

8/10 – Goed

Ross

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Just a little noisy
1 nacht verbleven in april 2024
Reactie van Tracy S., GM op 26 apr 2024
Ross, Thank you for taking the time to share your thoughts about our hotel. We hope to see you again the next time you visit Grand Junction.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the staff up front!! Chelsea was awesome at the desk with help!! Loved the breakfast, gym. Great place to stay.
3 nachten verbleven in april 2024
Reactie van Tracy S., GM op 26 apr 2024
Michael, Thank you for taking the time to share such positive feedback! I have shared your comments with my staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to your next visit to Grand Junction.

10/10 – Uitstekend

Troy

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Old and getting ran down.
1 nacht verbleven in april 2024
Reactie van Tracy S., GM op 26 apr 2024
Troy,Thank you for your stay and feedback. We hope to see you again the next time you are in Grand Junction.

8/10 – Goed

Ashley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
:)
1 nacht verbleven in april 2024
Reactie van SJ, Operations Manager op 21 apr 2024
Ashely,Thank you for staying with us!

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet
1 nacht verbleven in april 2024
Reactie van SJ, Operations Manager op 21 apr 2024
Paul,We are happy the hotel was quiet for you!

8/10 – Goed

Mark

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Cheap stay. Breakfast is a good variety. Took was kind of stinky. Like it was once smoked in. Building is a little dated but would stay again.
2 nachten verbleven in april 2024
Reactie van Tracy S., GM op 15 apr 2024
Mark,Thank you for taking the time to share your thoughts about our hotel. We know you have a lot of choices out there and we are so glad you chose us.

8/10 – Goed

Alexander

1 nacht verbleven in april 2024
Reactie van SJ, Operations Manager op 5 mei 2024
Alexander,Thank you for staying with us!

4/10 – Matig

Boojee

Positief: Personeel en service
Negatief: Netheid
Dust bunnies hanging all over the popcorn ceiling
1 nacht verbleven in april 2024
Reactie van SJ, Operations Manager op 15 apr 2024
Thank you for your feedback, we have responded to your previous review.

4/10 – Matig

Boojee

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
The popcorn ceilin for a couple who are comprimizedg in our room had strings of dust hanging from the whole ceiling!not g oo
1 nacht verbleven in april 2024
Reactie van SJ, Operations Manager op 15 apr 2024
Thank you for your feedback. I will be checking this. Thank you for bringing it to my attention.

8/10 – Goed

Rhonda

Positief: Netheid, personeel en service
The bathtub didn’t drain well
2 nachten verbleven in februari 2024
Reactie van SJ, Operations Manager op 15 apr 2024
Rhonda,Thank you for bringing this to my attention. I will be contacting our maintenance department to get this corrected.

10/10 – Uitstekend

Josvany

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service
1 nacht verbleven in maart 2024
Reactie van SJ, Operations Manager op 15 apr 2024
Thank you for staying with us!

10/10 – Uitstekend

Jordan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect for families
1 nacht verbleven in april 2024
Reactie van SJ, Operations Manager op 15 apr 2024
Thank you for your feedback!

10/10 – Uitstekend

Rober

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
Quite and comfortable.
1 nacht verbleven in april 2024
Reactie van Tracy S., GM op 10 apr 2024
Rober,Your kind words put a smile on our faces! We love to know that our guests enjoyed their stay with us, and we thank you for taking the time to share your feedback. We hope to see you again the next time you visit Grand Junction.

10/10 – Uitstekend

libby

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was exceptionally large. Property itself is old and could use a refresh.
1 nacht verbleven in april 2024
Reactie van SJ, Operations Manager op 9 apr 2024
Libby,Thank you for your feedback. We are scheduled to start renovations very soon!

10/10 – Uitstekend

Sarah

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great for kids. The pool was fun. Convenient location. Good breakfast.
2 nachten verbleven in april 2024
Reactie van SJ, Operations Manager op 9 apr 2024
Sarah,Thank you for staying with us! We are happy your family enjoyed their stay!

10/10 – Uitstekend

Irene

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice older facility. Needs a restaurant.
1 nacht verbleven in april 2024
Reactie van SJ, Operations Manager op 9 apr 2024
Irene,Thank you for staying with us. We should have a new restaurant in place very soon!

6/10 – Redelijk

Erin

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van SJ, Operations Manager op 9 apr 2024
Erin,I am sorry we failed your expectations. I will be looking into the issues you experienced.

10/10 – Uitstekend

Daniel, Moab

Reisde met familie
Positief: Voorzieningen
Nice beds and pillows. Great breakfast and pool
1 nacht verbleven in april 2024
Reactie van SJ, Operations Manager op 9 apr 2024
Daniel,Thank you for staying with us!

8/10 – Goed

Bruce

1 nacht verbleven in april 2024
Reactie van Tracy S., GM op 26 apr 2024
Bruce,Thank you for your stay and kind rating. We hope to see you again soon.

10/10 – Uitstekend

Jamie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay!!
Reactie van Tracy S., GM op 5 apr 2024
Jamie, Thank you for making us a part of your adventure! It sounds like your stay here at Clarion Inn Grand Junction was perfect for your needs and we're thrilled to hear it. We look forward to your next visit.

10/10 – Uitstekend

Teresa

Reisde met partner
The room had a horrible smell of cigarettes. The room was clean though. I would ask for another room in the future because of the cigarette issue.
1 nacht verbleven in maart 2024
Reactie van Tracy S., GM op 5 apr 2024
Teresa,We loved having you here at Clarion Inn Grand Junction. Thank you for the feedback and our apologies for the cigarette smell in your guest room. We hope to see you again.

10/10 – Uitstekend

Ethel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Shuttle staff and front desk staff was prompt & helpful for a night transport. Breakfast was hot & complete. I stay whenever needed for Grand Junction CO airport.
1 nacht verbleven in maart 2024
Reactie van Tracy S., GM op 5 apr 2024
Ethel, Thank you so much for your positive feedback. We pride ourselves on having a very convenient and quick airport shuttle. The last thing you need or want after a long day of traveling is to wait any longer. We look forward to seeing on your next visit to Grand Junction.

10/10 – Uitstekend

Judy and Jerry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We needed a second night and were able to book as soon as we checked in! Did laundry and took a day off in this awesome town!
1 nacht verbleven in maart 2024
Reactie van Tracy S., GM op 1 apr 2024
Judy & Jerry, Thank you so much for your stay and kind words. I'm very pleased that you enjoyed your stay with us and hope to see you again soon on your next trip to Grand Junction.

10/10 – Uitstekend

Judy and Jerry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property served our needs well. We needed a day off from travel to do our laundry and just take a day off. The staff were very helpful. Needed to get our room moved, between our two nights because we extended. They were willing to let us stay in the same room but for some reason I was not able to sleep in that room, and just felt a different room would be better for me. They were very accommodating. It's nice to have an elevator to be able to get our things upstairs. Rooms for clean beds were comfortable, breakfast was fine.
1 nacht verbleven in maart 2024
Reactie van Tracy S., GM op 29 mrt 2024
Judy & Jerry, Thank you for taking the time to share such positive feedback! I have shared your comments with my staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and are very glad you enjoyed your stay. We look forward to seeing you again in the future.

10/10 – Uitstekend

Dave

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was fine. Simply a stop over.
1 nacht verbleven in maart 2024
Reactie van Tracy S, GM op 29 mrt 2024
Dave, Thank you for taking the time to share your thoughts about our hotel. We hope to see you again the next time you visit Grand Junction.

10/10 – Uitstekend

Susan

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great property
1 nacht verbleven in maart 2024
Reactie van Tracy S., GM op 29 mrt 2024
Susan, We appreciate all reviews and are grateful to receive your kind feedback about your recent visit. We look forward to you staying with us again.

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient living, leisure and play area.
1 nacht verbleven in maart 2024
Reactie van Tracy S., GM op 26 mrt 2024
Joseph, Thank you for taking the time to share your thoughts concerning our hotel. We are so glad you enjoyed you’re time here. We look forward to seeing you again in the future.