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Beoordelingen van Residence Inn by Marriott Green Bay Downtown

3 out of 5
Residence Inn by Marriott Green Bay Downtown
470 Marina Lane, Green Bay, WI

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 357 van 463 beoordelingen" "
Gastenscore: 8 - Goed. 66 van 463 beoordelingen" "
Gastenscore: 6 - Redelijk. 20 van 463 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 463 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 463 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,4/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Avery

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The decency overall
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Marguerite

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van agm op 28 mrt 2024
Thank you for your review.

6/10 – Redelijk

Mary

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service
We didn’t arrive until 10pm and check in very easy. However, room temperature set to 62 degrees when we walked in. It was 15 degrees outside. It took about 3 hrs to heat up.
1 nacht verbleven in februari 2024
Reactie van Agm op 27 feb 2024
Thank you for your review.

10/10 – Uitstekend

Nathaniel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly, rooms were very clean. We thoroughly enjoyed our stay
1 nacht verbleven in februari 2024
Reactie van Agm op 27 feb 2024
Thank you for your review.

10/10 – Uitstekend

Michelle

1 nacht verbleven in februari 2024
Reactie van Nicole op 11 feb 2024
Thank you for the positive review! We hope you will stay with us again in the future!

6/10 – Redelijk

Jill

Reisde met huisdieren, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
While this property is pet-friendly, there is a $100 non-refundable pet fee, per pet. This is listed on the hotel's website, but was not stated on Expedia, where I made our reservation. This is a steep fee. In my experience,people who travel with pets, have pets that are clean and well-behaved. This fee will definitely deter us from booking here again.
2 nachten verbleven in februari 2024
Reactie van agm op 8 feb 2024
While we understand the fee is steep. To keep the hotel clean and allergy free. Once a pet has been in a room, we have to completely deep clean the room. Including shampooing the furniture and the carpet.

10/10 – Uitstekend

Jody

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful stay and appreciate the warm hospitality we received. The room was very clean. The sheets on the bed were soft and comfortable. And the complimentary breakfast exceeded expectations.
1 nacht verbleven in januari 2024
Reactie van Agm op 15 jan 2024
Thank you for your review...

10/10 – Uitstekend

Tori

1 nacht verbleven in januari 2024
Reactie van AGM op 11 jan 2024
Thank you for your review.

10/10 – Uitstekend

Theresa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was extremely helpful. The breakfast food was very good, but most of all, we were very impressed with the cleanliness. Our room was immaculate and and the bed was really comfortable. We highly recommend this hotel.
Reactie van Nicole op 9 jan 2024
Thank you, Theresa, for your positive review! We're so happy to hear that you enjoyed your stay with us last weekend. We hope to see you again in the future!

10/10 – Uitstekend

Timothy

Reisde met een groep
2 nachten verbleven in januari 2024
Reactie van Nicole op 9 jan 2024
Thank you for your positive review!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Nicole op 9 jan 2024
Thank you for your positive review!

10/10 – Uitstekend

Christina

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was clean, beds were comfortable, seperate area with pull-out couch for third traveler, friendly/helpful staff. I would definitely stay there again.
1 nacht verbleven in december 2023
Reactie van Nicole op 3 jan 2024
Thank you very much for your positive review of your stay with us this past weekend. We are happy to hear you enjoyed it. Hopefully, you will consider staying with us again in the future.

10/10 – Uitstekend

Jessica

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Green Bay Stay
The hotel seemed relatively new and was in great condition. The room was nicely equipped with dishes and utensils. We found that the trash receptacle and recycle bin was too small for us. This hotel was not in downtown Green Bay as stated in the description. We would prefer that the breakfast hours be extended and the pool open 24 hours.
2 nachten verbleven in december 2023
Reactie van AGM op 30 dec 2023
Thank you for your review.

10/10 – Uitstekend

Robert

3 nachten verbleven in december 2023
Reactie van AGM op 30 dec 2023
Thank you for your review.

10/10 – Uitstekend

Samantha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van AGM op 30 dec 2023
Thank you for your review.

10/10 – Uitstekend

Robyn

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved our stay
The hotel is beautiful. The room was very clean and the towels and sheets smelled really good. Fully functioning kitchen was very quaint. The breakfast options were great and they even had cold brew coffee available. We will absolutely be staying here again!
1 nacht verbleven in november 2023
Reactie van AGM op 20 nov 2023
Thank you for your review. Hope to see you soon.

10/10 – Uitstekend

Toni

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Nicole op 8 nov 2023
Thank you for the positive review! We hope to see you again in the future!

8/10 – Goed

Jill

Positief: Netheid, personeel en service
Pet friendly
2 nachten verbleven in september 2023
Reactie van Richs boss op 6 nov 2023
Thank you for your review.

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and easy to access.
1 nacht verbleven in oktober 2023
Reactie van Nicole op 16 okt 2023
Thank you for staying with us this past weekend! We're happy to hear that you enjoyed your stay with us, and we hope to see you again soon!

10/10 – Uitstekend

BRIGID

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful place to stay and close to many places
The check in was fast and the young lady was very friendly. Our room was amazing and super clean!! Bed was very comfortable. We will definitely be back to stay again
1 nacht verbleven in oktober 2023
Reactie van Nicole op 16 okt 2023
Good morning Brigid! Thank you for your positive review! We are so happy that you enjoyed your stay with us thus past weekend! We hope to see you again soon in the future!

10/10 – Uitstekend

Chufu

1 nacht verbleven in oktober 2023
Reactie van Nicole op 5 nov 2023
Thank you for the positive review! We hope to see you again soon!

10/10 – Uitstekend

Mihir

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel. Excellent experience.
1 nacht verbleven in oktober 2023
Reactie van Nicole op 10 okt 2023
Thank you! I'm happy to hear that you enjoyed your stay with us! We hope to see you again in the future!

2/10 – Ontzettend slecht

Leonard

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Agm op 6 okt 2023
Thank you for your review.

10/10 – Uitstekend

Perez

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Chris S op 3 okt 2023
Thank you for your great review!

6/10 – Redelijk

Pamela

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was as expected for a Residence inn , the staff friendly and welcoming, however I was very surprised at the pet fee! $100.00, non-refundable , this is outrageous!!! The breakfast was mediocre for a residence inn. I will not recommend this hotel to family and friends who are traveling with pets😒
1 nacht verbleven in september 2023
Reactie van Chris op 18 sep 2023
Thank you for your review.

10/10 – Uitstekend

Madeline

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van AGM op 13 sep 2023
Thank you for your review.

10/10 – Uitstekend

Mary

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Nice clean and very comfortable room.
1 nacht verbleven in september 2023
Reactie van agm op 10 sep 2023
Thank you for your review.

10/10 – Uitstekend

Tracy

1 nacht verbleven in september 2023
Reactie van Chris S op 3 okt 2023
Thanks Tracy! Come back soon!

10/10 – Uitstekend

Marilyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful room, property had many amenities
1 nacht verbleven in augustus 2023
Reactie van AGM op 24 aug 2023
Thank you for the review. Hope to see you again soon.

10/10 – Uitstekend

Roland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay! One of the best hotel showers i have come across
1 nacht verbleven in augustus 2023
Reactie van agm op 9 sep 2023
Thank you for your review.

10/10 – Uitstekend

Ryan

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place
1 nacht verbleven in augustus 2023
Reactie van agm op 21 aug 2023
Thank you for your review.

10/10 – Uitstekend

Brooke

1 nacht verbleven in augustus 2023
Reactie van agm op 10 sep 2023
Thank you for your review.

10/10 – Uitstekend

John

Zakenreiziger
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
This is the best hotel I have ever stayed. The people were terrific to talk to, so friendly! I am telling everyone to stay here if they are ever in Green Bay. I really enjoyed this trip, even though it was for business.
2 nachten verbleven in augustus 2023
Reactie van Chris S op 18 aug 2023
WOW! Thank you for your awesome review! Thank you so much John!

8/10 – Goed

Amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van AGM op 23 jul 2023
Thank you for your review.

8/10 – Goed

Marta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van AGM op 23 jul 2023
Thank you for your review.

10/10 – Uitstekend

GEORGETTE

1 nacht verbleven in juli 2023
Reactie van Agm op 8 aug 2023
Thank you for your review. Hope to see you again soon!

10/10 – Uitstekend

Lynn

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Full breakfast was top notch and server was excellent.
5 nachten verbleven in juli 2023
Reactie van AGM op 23 jul 2023
Thank you for your review.

10/10 – Uitstekend

Sylvie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and quiet. Great room for the price - like a mini studio.
1 nacht verbleven in juli 2023
Reactie van agm op 12 jul 2023
Thank you for your review. Hope to see you agian soon.

10/10 – Uitstekend

Lynn

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Location was great. We loved walking down to the marina. Close to Lambeau Field; close to a train museum though we didn't have time to visit it. Close to fire works from a bridge. Love having a full size refrigerator as we just bought a lot of cheese. It was great for storing the cheese and also freezing bottles of water to keep in the cooler to keep the cheese fresh.
1 nacht verbleven in juli 2023
Reactie van agm op 12 jul 2023
Thank you for your review. Hope to see you again soon.

10/10 – Uitstekend

Vincent

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Outstanding service and very clean.
1 nacht verbleven in juli 2023
Reactie van agm op 12 jul 2023
Thank you for your review. Hope to see you again soon.

10/10 – Uitstekend

Kim

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean property
1 nacht verbleven in juli 2023
Reactie van agm op 9 jul 2023
Thank you for your review.

8/10 – Goed

Kimberly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value
The staff was hit or miss when asked a question. Some of the front desk staff were very knowledgeable (when asked about local attractions, where to eat etc.) some gave wrong answers (the front desk should know about where laundry detergent is available -- they provide it if asked) or just said they didn't know. The outside firepit didn't work and the area around it was dirty (cleaned up after it was pointed out to the Assistant Manager). Had to ask to have our garbage emptied in the room and to have clean towels delivered and soiled towels removed. Overall it a nice, safe, clean place to stay, there a just a few things they need to improve/work on.
5 nachten verbleven in juli 2023
Reactie van agm op 9 jul 2023
I apologize that your visit wasn't up to our standards. We are in the process of training new staff, hopefully on your next visit. We will exceed our standards.

10/10 – Uitstekend

Christi

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We were very happy with our Residence Inn week-long stay. The hotel and parking were easily accessible and the room was large and very nice. We asked for a room not on the first floor and were accommodated. We were surprised and happy about how quiet it was the whole week! The breakfast was nice-better on some days than others. Also, they seemed a bit understaffed in the breakfast area at times with one poor woman running around like crazy! Nice pool and fitness room. We were able to walk down to the river. I have only a couple of small suggestions: I would have liked some hand cream available in the room and also an upgrade in toilet paper! And I asked, but was told there was only one ice machine in the whole hotel on the first floor but no one seemed to know how to get an ice bucket or bag for the ice. Overall, a very nice room and location for a very nice price. We would stay there again.
7 nachten verbleven in juni 2023
Reactie van Agm op 7 jul 2023
Good news lotion is being put back in the rooms per Marriott. unfortunately, we do only have the one ice machine due to the rooms having them in the freezer. I hope this helps and that you keep us in mind on your next trip to Green Bay.

10/10 – Uitstekend

Tarun

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, pet friendly and quiet hotel.
2 nachten verbleven in juni 2023
Reactie van Residence Inn op 4 jul 2023
Thank you for your review. Hope to see you again soon.

10/10 – Uitstekend

Dean

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean hotel, friendly staff, comfortable beds, nice amenities. Would definitely recommend this hotel!
Reactie van Agm op 26 jun 2023
Thank you for your review. Hope to see you again soon.

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice suite
3 nachten verbleven in juni 2023
Reactie van Agm op 26 jun 2023
Thank you for your review. Hope to see you again soon

8/10 – Goed

Joseph

2 nachten verbleven in juni 2023
Reactie van Agm op 26 jun 2023
Thank you for your review. Hope to see you again soon

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2023
Reactie van Agm op 26 jun 2023
Thank you for your review. Hope to see you again soon

10/10 – Uitstekend

Thomas

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Retired
As retired guests we appreciate the location and room size.
1 nacht verbleven in juni 2023
Reactie van Agm op 26 jun 2023
Thank you for your review. Hope to see you again soon

6/10 – Redelijk

Neal

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
I chose an OK rating mostly due to 1 particular employee that may want to reconsider her career in hospitality. The hotel location was ideal for me. Room was very spacious. I particularly Loved the kitchen and livingroom. The shower backed up on Monday and Tuesday. We were not informed of restricted maid services. (I think this is a big thing) Having to go down to the lobby to ask the disgruntled employee for another roll of toilet paper, at 11pm, is lame. Also, she looked at me suspiciously (I felt) when I asked for another box of tissues 2 days later. (We 3 were sick from a sick baby on our flight and stayed here for 5 nights) Anyway, disgruntled employee approached my brother's truck in an aggressive manner demanding to know what we needed. We were chatting inside his truck for 20 minutes by the front entrance, at 9pm. No one else was around. The morning staff was lovely and professional. Despite the dining area being remodeled, breakfast bags filled with goodies were given to guests. Very thoughtful. My daughter, who traveled with me, asked for more clean towels amd was told there are none. Say what? It's a shame our trip was tainted by an employee with a negative attitude. The hotel is nice. Location was ideal for us. Bed super comfy.
5 nachten verbleven in mei 2023
Reactie van Chris S op 5 jun 2023
Thank you for your review. We spoke at length over the phone regarding your concerns. I hope you choose us in the future while in Green Bay