Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 506 van 763 beoordelingen" "
10 - Uitstekend
506
Gastenscore: 8 - Goed. 138 van 763 beoordelingen" "
8 - Goed
138
Gastenscore: 6 - Redelijk. 50 van 763 beoordelingen" "
6 - Redelijk
50
Gastenscore: 4 - Matig. 35 van 763 beoordelingen" "
4 - Matig
35
Gastenscore: 2 - Ontzettend slecht. 34 van 763 beoordelingen" "
2 - Ontzettend slecht
34
9,2/10
Netheid
9,0/10
Personeel en service
8,8/10
Voorzieningen
9,2/10
Staat van de accommodatie en faciliteiten
9,0/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Jim
Reisde met familie
19 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
we have stayed here multiple times, the staff has always been courteous and helpful; the facility is well maintained and clean; breakfasts are good too.
Jim
2 nachten verbleven in mei 2024
Reactie van Desmyne Gaines op 20 mei 2024
Thank you for your continued loyalty and for sharing your positive experience with us! I am delighted to hear that you've consistently enjoyed your stays at our hotel. Providing courteous and helpful service, maintaining cleanliness, and offering a good breakfast experience are top priorities for us, and I am glad to know that we've met your expectations in these areas. I greatly appreciate your kind words and look forward to welcoming you back for another great stay!
10/10 – Uitstekend
Stephanie
19 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hyatt Place never disappoints. Our family stayed at the downtown Greensboro Hyatt Place and thoroughly enjoyed our time here. The staff was exceptional! Highly recommend this location if your stay is Greensboro!
Stephanie
2 nachten verbleven in mei 2024
Reactie van Desmyne Gaines op 20 mei 2024
Thank you for feedback and for your kind words! I am thrilled to hear that you and your family enjoyed your stay with us in downtown Greensboro. Our staff takes great pride in providing exceptional service, and it's rewarding to know that we met your expectations. I truly appreciate your recommendation and look forward to welcoming you back on your next visit to Greensboro.
10/10 – Uitstekend
Linda, garner
Reisde met familie
7 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel!
Linda
1 nacht verbleven in mei 2024
Reactie van Desmyne Gaines op 9 mei 2024
Thank you for your positive feedback! I am delighted to hear that you enjoyed your stay with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!
8/10 – Goed
Johnathan
Zakenreiziger, Reisde met familie
3 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Downtown next to the baseball field
Johnathan
1 nacht verbleven in mei 2024
Reactie van Desmyne Gaines op 3 mei 2024
It is amazing to hear that you enjoyed the hotel's downtown location near the baseball field. It's always nice to have convenient access to local attractions. We appreciate your support and hope to welcome you back soon!
10/10 – Uitstekend
Dahna
30 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dahna
1 nacht verbleven in april 2024
Reactie van Desmyne Gaines op 3 mei 2024
Thank you for your positive rating! I am glad you had a satisfactory experience during your stay. We appreciate your support and hope to welcome you back soon!
8/10 – Goed
Brittany
Reisde met familie en kleine kinderen
29 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay!
Brittany
2 nachten verbleven in januari 2024
Reactie van Desmyne Gaines op 29 apr 2024
I am delighted to hear that you enjoyed your stay with us! If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!
10/10 – Uitstekend
William
Reisde met familie
27 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very pleasant downtown location snuggled amongst modern apartments and across the street from the Grasshoppers ballpark. Nice Greek restaurant down the block as well as food at the hotel. Clean and comfortable rooms. Seemed very reasonable for a prime location and included parking. Breakfast was very acceptable and included indoor and outdoor dining areas.
William
3 nachten verbleven in april 2024
Reactie van Desmyne Gaines op 29 apr 2024
It sounds like you had a fantastic experience during your stay with us! I am delighted to hear that you enjoyed the convenient location, comfortable rooms, and the amenities we offer, including breakfast and parking. Thank you for taking the time to share your positive feedback, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!
6/10 – Redelijk
Rajneesh
24 apr 2024
Rajneesh
2 nachten verbleven in april 2024
Reactie van Desmyne Gaines op 29 apr 2024
I greatly appreciate your rating about your overall stay with us. If there are specific areas where we can improve or if you have any concerns, please feel free to share them with us. We're committed to providing the best possible experience for our guests and would welcome the opportunity to address any issues you encountered during your stay.
4/10 – Matig
Danielle
Reisde met een groep, Reisde met familie
20 apr 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
We booked 2 queens/doubles on Expedia but when we got to the property, they said they were out so we’d have to take a King w/a pull out couch. There were 4 of us & nobody wanted to sleep on the pull out couch. They offered to check a nearby location to see if they had any 2 bed rooms but we were already running late for a trampoline competition so we just agreed to take the king room. They said it was Expedia’s fault & didn’t check to see if there was a price difference. We had friends staying at the same hotel who had the same experience. The staff acted like since we booked through Expedia, we should just be happy to get any room.
Danielle
2 nachten verbleven in januari 2024
Reactie van Desmyne Gaines op 23 apr 2024
I sincerely apologize for the inconvenience and disappointment you experienced with your room reservation. It's understandable that you had specific preferences for your accommodations, and we regret that we were unable to fulfill your request for two queen/double beds as booked. We will address this issue with our team to ensure better communication and assistance in similar situations in the future. Your feedback is valuable to us, and we apologize for any frustration or inconvenience this may have caused during your stay. If there's anything else I can do to assist you or if you have any further concerns, please don't hesitate to let me know. We appreciate your understanding and hope to have the opportunity to welcome you back for a more positive experience in the future.
8/10 – Goed
David, Maple Ridge
Zakenreiziger
17 apr 2024
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall the experience was great staying here. I would have given a higher rating but found that the cleanliness of my room could have been better. The toilet wasn't as clean as it could've been (scrub under the inside rim) and there was hair in the show that didn;t come from me. Overall good but could've been better.
David
5 nachten verbleven in april 2024
Reactie van Desmyne Gaines op 19 apr 2024
I greatly appreciate your feedback and are pleased to hear that you had a positive overall experience during your stay. However, I sincerely apologize for the cleanliness issues you encountered in your room. Rest assured, we take cleanliness very seriously, and your concerns will be addressed with our housekeeping team to ensure that such oversights are not repeated. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay. Thank you for choosing to stay with us.
10/10 – Uitstekend
C.
Reisde met partner
15 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was within walking distance of the Steven Tanger concert Hall
C.
1 nacht verbleven in april 2024
Reactie van Desmyne Gaines op 16 apr 2024
I am thrilled to hear that you had a great stay with us. Being close to the Steven Tanger Concert Hall is a definite perk of our location and I am so happy to hear that it added to your experience. We hope to welcome you again soon on your next stay in Greensboro!
2/10 – Ontzettend slecht
Tonya
Reisde met familie, Reisde met familie en kleine kinderen
11 apr 2024
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The property itself and service were good. However, the day we checked in there was no water. Couldn't use the toilet and after a long travel from the Washington, DC area, we looked forward to using the bathroom and resting. We opted to go eat early to have access to bathroom at a restaurant. The water began working around 10:00 - 10:30 pm.
Tonya
1 nacht verbleven in maart 2024
Reactie van Desmyne Gaines op 16 apr 2024
I appreciate your feedback and understanding regarding the inconvenience caused by the temporary water issue during your stay at the property. While we strive to provide a seamless experience for our guests, unforeseen circumstances can occasionally arise. I am glad to hear that the property and service were still satisfactory overall, and we hope that the rest of your stay was enjoyable. We hope to welcome you again soon for a better, smoother and more comfortable experience from start to finish. Thank you again for your understanding.
10/10 – Uitstekend
HARNETHIA
4 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
HARNETHIA
1 nacht verbleven in april 2024
Reactie van Desmyne Gaines op 5 apr 2024
I am thrilled to hear that you had such a wonderful experience during your stay with us. Providing excellent service and ensuring guest satisfaction are our top priorities, and we're delighted that our team members were able to be of service to you. We can't wait to welcome you again soon.
2/10 – Ontzettend slecht
Brandon
27 mrt 2024
Brandon
2 nachten verbleven in maart 2024
Reactie van Desmyne Gaines op 23 apr 2024
I am sorry to hear that your experience fell short of expectations. If there are specific areas where we can improve or if you'd like to share more details about your stay, please feel free to reach out. Your feedback is important to us, and we appreciate the opportunity to address any concerns you may have had.
2/10 – Ontzettend slecht
Amber
Zakenreiziger, Reisde met familie en kleine kinderen
27 mrt 2024
Room had not been cleaned due to the biohazardous “object” my child found left behind by a previous guest. Clearly this room had not been cleaned due to the location and obviousness of the “object” had to move rooms after getting unpacked and settled, next day they turned water off 12-9:30 pm. Absolutely horrible stay. They did make things right with the first issue but then I couldn’t shower or flush the next day. Very disappointed because I travel every week for work and typically have good stays with Hyatt but this Hyatt in downtown Greensboro was far from ok!
Amber
3 nachten verbleven in maart 2024
Reactie van Desmyne Gaines op 27 mrt 2024
We sincerely apologize for the unacceptable experience you encountered during your recent stay. Your comfort and safety are our utmost priorities, and it's distressing to hear about the biohazardous object left behind by a previous guest and the inconvenience caused by the water outage. We're glad to hear that our team addressed the first issue promptly, but we understand that the subsequent issues significantly impacted your stay. Please know that we take your feedback seriously, and we will review our cleaning procedures and communication protocols to prevent such incidents from occurring in the future. We appreciate your loyalty to Hyatt and regret that we fell short of your expectations on this occasion. If there's anything further we can do to make amends, please don't hesitate to let us know. We hope to welcome you again soon with a better stay.
10/10 – Uitstekend
Dominique, Greensboro
18 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing.
Dominique
2 nachten verbleven in maart 2024
Reactie van Desmyne Gaines op 18 mrt 2024
I am thrilled to hear that you had an amazing experience with us! Your satisfaction is our utmost priority, and we're grateful for your positive feedback. It was a pleasure for our team to be of service to you and to welcome you to our hotel. We can't wait to welcome you back for another amazing stay!
10/10 – Uitstekend
Douglas
Reisde met partner
9 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly
Douglas
1 nacht verbleven in maart 2024
Reactie van Desmyne Gaines op 13 mrt 2024
It's great to know that the staff was friendly during your stay. It was a pleasure to welcome you to our hotel. We hope we see you again soon.
10/10 – Uitstekend
Wesley
9 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very Nice property!
Wesley
1 nacht verbleven in maart 2024
Reactie van Desmyne Gaines op 13 mrt 2024
I'm glad to hear that you found the property to be very nice! It was a pleasure for our team to welcome you and we hope your stay was nothing short of amazing. We hope to welcome you again soon on your next stay in Greensboro.
10/10 – Uitstekend
James
4 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Its a nice place to stay in downtown Greensboro
James
1 nacht verbleven in maart 2024
Reactie van Desmyne Gaines op 6 mrt 2024
We're thrilled to hear that you enjoyed your time with us. Our team strives to provide a comfortable and welcoming experience for all our guests. We appreciate your kind words and look forward to the opportunity to host you again in the future.
10/10 – Uitstekend
Rebeca
Reisde met familie en kleine kinderen
2 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was extremely inviting when we first arrived. I loved that when people weren’t around the staff was sitting with the manager. However when I needed a drink refill no one was around since they were talking in a group and joking around. I would still choose the Hyatt over the Marriott in Greensboro any day.
Rebeca
1 nacht verbleven in maart 2024
Reactie van Desmyne Gaines op 4 mrt 2024
Thank you for sharing your experience with us. We're pleased to hear that you found our staff inviting upon arrival, and it's great to know that you prefer our hotel over others in the area. However, we sincerely apologize for any inconvenience you experienced when trying to get a drink refill. Your feedback is valuable, and we will address this with our team to ensure we provide prompt and attentive service to all our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an even more enjoyable stay.
10/10 – Uitstekend
Jameikka
Reisde met familie
1 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Enjoyed my stay at this hotel. Is large and the beds were comfy. Hotel staff very friendly.
Jameikka
1 nacht verbleven in februari 2024
Reactie van Desmyne Gaines op 4 mrt 2024
I am thrilled to hear that you had an enjoyable stay with us. It's fantastic that the spacious rooms and comfortable beds added to your overall positive experience. It is amazing that the friendliness of the hotel staff made your time with us even more pleasant. We hope to welcome you again soon.
10/10 – Uitstekend
Sue
25 feb 2024
Sue
3 nachten verbleven in februari 2024
Reactie van Desmyne Gaines op 20 mrt 2024
Thank you for your positive rating! We're glad to hear that you had a great experience during your stay. If you have any further feedback or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!
10/10 – Uitstekend
Lisa
24 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff wonderful breakfast and coffee included! Nice large room and shower!
Lisa
1 nacht verbleven in februari 2024
Reactie van Desmyne Gaines op 26 feb 2024
Thank you for sharing your positive experience! We're delighted to hear that you enjoyed the great staff, wonderful breakfast, and the amenities provided, including the spacious room and shower. We appreciate your stay and hope to welcome you back in the future for another pleasant experience!
8/10 – Goed
Kim
Reisde met familie
23 feb 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Seems like they are slightly short staffed. Arrived at 3 only to be told room not ready. No time given as to when. Left came back about 45 minutes later. Still not ready but manager found a room on 5th floor. I recommend avoid the 5th floor because the HVAC units are above some of the rooms and constant hum of the equipment drove me nuts. After some persistence was able to get room on the 4th floor. No noise issues. Overall clean and a good location. Staff could use more training on how to communicate with customers.
Kim
1 nacht verbleven in februari 2024
Reactie van Desmyne Gaines op 23 feb 2024
We appreciate you taking the time to share your experience with us. It's regrettable to hear about the initial challenges you faced with room readiness and the inconvenience caused by the HVAC noise on the 5th floor. Your feedback regarding staff communication and the need for more training is duly noted, and we'll work on improving in these areas. We're pleased, however, that the manager was able to find a suitable room for you on the 4th floor, and you found the overall cleanliness and location to be satisfactory. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Thank you for your valuable feedback.
10/10 – Uitstekend
LaShauna
Reisde met partner
19 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and comfortable room. Staff was friendly
LaShauna
1 nacht verbleven in februari 2024
Reactie van Desmyne Gaines op 21 feb 2024
Thank you for sharing your positive experience with us! We're delighted to hear that you found the room clean and comfortable and that the staff was friendly. Providing excellent service and a comfortable environment are our top priorities. We appreciate your feedback and hope to welcome you back for another great stay in the future!
6/10 – Redelijk
Lusbin
Zakenreiziger
19 feb 2024
Food not so good
Lusbin
1 nacht verbleven in februari 2024
Reactie van Desmyne Gaines op 21 feb 2024
We appreciate your feedback regarding the food. Your input is valuable to us as we continuously strive to improve our services. We aim to enhance our offerings to ensure a more enjoyable stay for our guests. Thank you for choosing us, and we hope to have the opportunity to better meet your expectations in the future.
10/10 – Uitstekend
Brittany
Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
18 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was kind and helpful, facility was clean. Parking garage was attached, but I wish the second story was covered (only because it rained our whole trip). Breakfast that was provided was great. We had a great experience and would stay again.
Brittany
3 nachten verbleven in januari 2024
Reactie van Desmyne Gaines op 21 feb 2024
We're delighted to hear that you had a positive experience during your stay! Thank you for highlighting the kind and helpful staff, the cleanliness of the facility, and the great breakfast. We appreciate your feedback regarding the parking, and we'll take it into consideration for future improvements. It would be a pleasure to welcome you back for another stay, and we hope your next visit is just as enjoyable, with better weather. Safe travels, and we look forward to hosting you again!
10/10 – Uitstekend
Kevin
12 feb 2024
Positief: Personeel en service
Kevin
1 nacht verbleven in februari 2024
Reactie van Desmyne Gaines op 21 feb 2024
We are thrilled that you enjoyed your time with us. It was a pleasure for our team to be of service to you. We hope to welcome you back again soon.
8/10 – Goed
Jennifer
8 feb 2024
Jennifer
2 nachten verbleven in januari 2024
Reactie van Desmyne Gaines op 9 feb 2024
Thank you for sharing your feedback! We appreciate your rating, and if there's anything more you'd like to share or if you have specific comments to help us improve, please feel free to let us know. We hope to have the opportunity to welcome you again for an even better experience in the future!
10/10 – Uitstekend
Geverifieerde reiziger
Zakenreiziger
29 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in januari 2024
Reactie van Desmyne Gaines op 29 jan 2024
Thank you for taking the time to rate your stay with us. We're thrilled to know that you had a great experience during your stay. We look forward to hosting you again in the future.
10/10 – Uitstekend
Monisola
Reisde met familie
29 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was great and there was lots plot parking on the street. The staff were pleasant and accommodating.
Monisola
2 nachten verbleven in januari 2024
Reactie van Desmyne Gaines op 29 jan 2024
We're delighted to hear that you found our property great, with ample street parking and accommodating staff. Your feedback is valuable to us, and we appreciate your kind words about our team. We hope to have the pleasure of hosting you again in the future.
6/10 – Redelijk
DON, GRANBURY
20 jan 2024
Heating system was too loud. King bed mattress was stiff as a board.
Don’t think I’ll be back.
DON
1 nacht verbleven in januari 2024
Reactie van Desmyne Gaines op 22 jan 2024
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced with the loud heating system and the comfort of the king bed mattress. Your comfort is our priority, and we appreciate your honest input. Please be assured that we will review and address these concerns to ensure a more pleasant experience for our guests in the future. We would be grateful for the opportunity to welcome you back and provide a more satisfying stay.
10/10 – Uitstekend
Phillip
19 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Phillip
6 nachten verbleven in januari 2024
Reactie van Desmyne Gaines op 22 jan 2024
Thank you for taking the time to provide a positive rating of your experience with us. We are thrilled to hear that you enjoyed you time with us. We can't wait to welcome you back during your next stay in Greensboro.
10/10 – Uitstekend
DANNY, durham
15 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The only suggestion is to switch to 2 ply toilet paper instead of the one ply.
DANNY
1 nacht verbleven in januari 2024
Reactie van Desmyne Gaines op 22 jan 2024
Thank you for sharing your suggestion with us. We appreciate your feedback, and we'll certainly take it into consideration. Guest input is valuable as we continually strive to enhance the comfort and satisfaction of our guests. We look forward to the opportunity to host you again and provide an even more enjoyable experience.
10/10 – Uitstekend
Thomas
12 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would Definitely Stay Again
Wonderful place to stay. Comfortable
Thomas
2 nachten verbleven in januari 2024
Reactie van Desmyne Gaines op 15 jan 2024
Thank you for your kind words. We're thrilled to hear that you had a wonderful stay with us. Providing a positive experience for our guests is our goal, and we appreciate your feedback. We look forward to the pleasure of hosting you again for another wonderful experience!
10/10 – Uitstekend
DESIREE
Reisde met partner
8 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was great. Will definitely be staying here whenever we are in town.
DESIREE
1 nacht verbleven in januari 2024
Reactie van Desmyne Gaines op 9 jan 2024
Thank you for sharing your positive feedback. We are delighted to hear that your stay was great, and we appreciate your loyalty. It is wonderful to know that you plan to stay with us again and we can't wait to welcome you back.
10/10 – Uitstekend
beverly
4 jan 2024
Positief: Netheid
beverly
Reactie van Desmyne Gaines op 9 jan 2024
We are thrilled to hear that you enjoyed your stay with us. It was a pleasure for our team to be of service to you. We hope to welcome you back soon.
8/10 – Goed
Michael
25 dec 2023
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Michael
1 nacht verbleven in december 2023
Reactie van Desmyne Gaines op 26 dec 2023
Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and are pleased to see that you rated your experience with 4 out of 5.If there are specific areas where we can further improve or if you have additional comments or suggestions in the future, please feel free to share. We hope to have the opportunity to welcome you back for an even better experience.
10/10 – Uitstekend
Don
Reisde met familie
17 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff. Great location. Immediately beside ball park. Could watch a game from the second floor pool in season. Brewery one block away but didnt get a chance to try it out.
Don
2 nachten verbleven in december 2023
Reactie van Desmyne Gaines op 26 dec 2023
Thank you for sharing your positive feedback! We're delighted to hear that you encountered a very friendly staff and enjoyed the great location, especially being right beside the ballpark. The idea of watching a game from the second-floor pool sounds fantastic! We hope you get a chance to try out the nearby brewery on your next visit.
10/10 – Uitstekend
Earl
9 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Earl
1 nacht verbleven in december 2023
Reactie van Desmyne Gaines op 15 dec 2023
We're thrilled to hear that you had an amazing stay! Your satisfaction is our top priority, and we appreciate your positive feedback. We look forward to the pleasure of hosting you again in the future!
2/10 – Ontzettend slecht
Marianela
4 dec 2023
Marianela
1 nacht verbleven in december 2023
Reactie van Desmyne Gaines op 26 dec 2023
I'm sorry to see that your recent experience did not meet your expectations. Your feedback is important to us, and we would like to understand more about your stay to address any concerns you may have had. If there's anything specific you'd like to share or discuss, please feel free to reach out. We value your input and hope to have the opportunity to improve and provide a better experience in the future.
10/10 – Uitstekend
Vera
Reisde met een groep
19 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Vera
1 nacht verbleven in november 2023
Reactie van Desmyne Gaines op 28 nov 2023
Thank you for taking the time to rate your stay with us! Your satisfaction is our top priority, and we're delighted that you had a positive experience. We can't wait to welcome you back on your next stay in Downtown Greensboro,
6/10 – Redelijk
Lindsay
Reisde met familie
18 nov 2023
Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Not like the others
Not your typical Hyatt—or at least not as nice at the others I’ve stayed at.
Lindsay
1 nacht verbleven in november 2023
Reactie van Desmyne Gaines op 28 nov 2023
Thank you for sharing your perspective with us. We're sorry to hear that your experience did not meet the expectations you have from other Hyatt properties. We value your feedback and hope to have the opportunity to welcome you back and provide an experience more in line with your expectations.
10/10 – Uitstekend
Teresa
Zakenreiziger
14 nov 2023
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent security.
Teresa
2 nachten verbleven in november 2023
Reactie van Desmyne Gaines op 17 nov 2023
Thank you for your positive feedback on our security measures. We're thrilled to hear that you found our security excellent. The safety and well-being of our guests are of utmost importance to us. We appreciate your kind words and look forward to welcoming you back for another secure and enjoyable stay.
10/10 – Uitstekend
Shahanaz, Durham
13 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Shahanaz
1 nacht verbleven in november 2023
Reactie van Desmyne Gaines op 17 nov 2023
Thank you for taking the time to rate your stay with us! Your satisfaction is our priority, and we're thrilled that you had a positive experience. We look forward to the pleasure of hosting you again in the future!
10/10 – Uitstekend
Joshua
30 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome
Joshua
2 nachten verbleven in oktober 2023
Reactie van Desmyne Gaines op 31 okt 2023
Thank you for your outstanding rating! We're thrilled to hear that you had a fantastic experience during your stay. Your feedback is invaluable, and we look forward to welcoming you back for another exceptional visit in the future.
10/10 – Uitstekend
Kelli
29 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kelli
1 nacht verbleven in oktober 2023
Reactie van Desmyne Gaines op 30 okt 2023
Thank you for completing our Guest Survey regarding your recent stay at our hotel. It is amazing to hear that overall, you enjoyed your stay with us. It was a pleasure for our team to be of service to you. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We hope to see you again soon on your next stay in Greensboro!
8/10 – Goed
Sean
27 okt 2023
Sean
1 nacht verbleven in oktober 2023
Reactie van Desmyne Gaines op 30 okt 2023
Thank you for completing our Guest Survey regarding your recent stay at our hotel. It is amazing to hear that overall, you enjoyed your stay with us. It was a pleasure for our team to be of service to you. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We hope to see you again soon on your next stay in Greensboro!
10/10 – Uitstekend
Suzanne
Reisde met familie
26 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The baseball field right outside the back patio was very cool.
Suzanne
2 nachten verbleven in september 2023
Reactie van Desmyne Gaines op 27 okt 2023
Thank you for completing our Guest Survey regarding your recent stay at our hotel. It is amazing to hear that overall, you enjoyed your stay with us. It was a pleasure for our team to be of service to you. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We hope to see you again soon on your next stay in Greensboro!
6/10 – Redelijk
Wendy
Zakenreiziger
24 okt 2023
Positief: Netheid
Negatief: Personeel en service
The day after check in I went to the desk to ask why no one had made the bed or cleaned the room while I was away. I was told that they clean every other day. I asked where this was noted? She pointed to a document that they created and printed out at the desk. It was not noted on their website. With the price increase rate charged for High Point Market week I was not happy. I have never stayed in a hotel that did not come in and make up your bed, collect your towels, etc for you each day!
Wendy
2 nachten verbleven in oktober 2023
Reactie van Desmyne Gaines op 7 nov 2023
Thank you for completing our Guest Survey regarding your recent stay at our hotel. It is amazing to hear that overall, you enjoyed your stay with us. It was a pleasure for our team to be of service to you. I sincerely apologize that our housekeeping policy was not effectively communicated to you. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We hope to see you again soon on your next stay in Greensboro!