Zitruimte lobby

Beoordelingen van The Biltmore Greensboro Hotel

3 out of 5
The Biltmore Greensboro Hotel
111 W Washington Street, Greensboro, NC

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 386 van 664 beoordelingen" "
Gastenscore: 8 - Goed. 187 van 664 beoordelingen" "
Gastenscore: 6 - Redelijk. 50 van 664 beoordelingen" "
Gastenscore: 4 - Matig. 27 van 664 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 664 beoordelingen" "

9,0/10

Netheid

9,4/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Clayton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the uniqueness of the property, plus the 30s and 40s feel!
2 nachten verbleven in mei 2024
Reactie van GM op 16 mei 2024
So happy you enjoyed your stay! Safe Travels and see you again!

8/10 – Goed

Elizabeth

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was really fun staying in the unique rooms of the hotel. It is a nice place with friendly staff and breakfast was very good.
1 nacht verbleven in mei 2024
Reactie van GM op 13 mei 2024
Thank you! So pleased to hear. Safe Travels and hope to wee you again!

8/10 – Goed

Santa

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
I didn't mind the historic look but it definitely needed some upgrades. Some walls and ceilings in the property needed work. I had the muffin for breakfast and it tasted molded. We stayed one night and couldn't sleep because of people arguing outside our window. Staff were friendly.
1 nacht verbleven in mei 2024
Reactie van GM op 13 mei 2024
Breakfast pastry is brought to us daily, made fresh at a bakery just around the corner. We do wish we could do something about the outside noise, sometimes it can be frustrating.

10/10 – Uitstekend

Zile

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely place all around
4 nachten verbleven in mei 2024
Reactie van GM op 13 mei 2024
Thank you !

10/10 – Uitstekend

Patricia, Phoenix

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed the uniqueness of the hotel. Only complaint was the noisy air conditioner.
1 nacht verbleven in april 2024
Reactie van GM op 21 apr 2024
Thank you, and safe travels!

2/10 – Ontzettend slecht

Holly, Sarasota

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I booked at this hotel for High Point Furniture Market, it was one of the only hotels that had available rooms. The description of the hotel on the website has it rated as a 4.5 star hotel and played up the "historic" and quaint aspects. I've lived in historic homes my entire life and my current home is 68 years old. The difference between historic and this hotel is that this hotel appears to have not been updated in decades. The room appeared old and dingy. They are a far cry from "comfort and elegance" as advertised. The a/c unit made the most awful racket, the bed was lumpy and felt like lying on pavement, and the pillows were equally as bad. The bathroom has a modified Home Depot builder grade vanity with a cultured marble top that had seen better days. The vanity light was missing a bulb. There was hardware missing from the furniture, the shutters in the room were broken with parts lying on the sill and the carpet looked filthy. The TV next door was blasting through the walls. I couldn't get a minute of sleep due to the lousy a/c unit and the extremely uncomfortable bed. So at 1:00 am, I booked a room at the Hilton Hampton Inn around the corner, who had a few rooms open. I left at 7:00 am and checked out early. I was billed for the entire stay. The difference between a "boutique hotel" and this hotel is that a boutique hotel is chic, this place is a complete dive. It could be charming with some updates, but sadly, it appears that there is a real lack from ownership.
2 nachten verbleven in april 2024
Reactie van GM op 19 apr 2024
We are sorry to hear that the property is not to the aesthetic of the property. Management will rely your concerns to ownership. We hope that your displeasure was brought to the attention of management during your stay? Please keep an eye on the property as the updates and improvement continue.

10/10 – Uitstekend

Maria

Reisde met een groep
Positief: Netheid, personeel en service
Although not a posh hotel, the history and mystery surrounding the hotel makes it worth it. We stayed in a room at the front of the hotel (on street side) and it was noisy! Very fun experience and I would stay again just because it is a unique place.
1 nacht verbleven in april 2024
Reactie van GM op 11 apr 2024
Thank you for your stay, we look forward to your return! Safe Travels!

6/10 – Redelijk

Amy

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid, voorzieningen
Staff were helpful and friendly. Parking across the street was not difficult. I appreciate that it’s a historic property, but it needs a good cleaning and a few updates, particularly in the bathroom.
1 nacht verbleven in maart 2024
Reactie van GM op 30 mrt 2024
Thank you for your stay, yes some updates are needed, but in a historic building those things are be slow to change. Safe Travels !

10/10 – Uitstekend

Cynthia J.

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love being able to walk to several restaurants and pubs.
3 nachten verbleven in maart 2024
Reactie van Asst. GM op 27 mrt 2024
We do to! It is one of the many perks of being in the heart of downtown! Look forward to your next visit with us!

8/10 – Goed

Felix

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Asst. GM op 27 mrt 2024
4 out of 5, ah ha ha ha stayin' alive, stayin' alive! Thanks so much! Safe travels!

8/10 – Goed

Stephen, Charlotte

1 nacht verbleven in maart 2024
Reactie van Asst. GM op 19 mrt 2024
Thank you! Look forward to the next time you travel!

10/10 – Uitstekend

Ross

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Neat historic building. Nice room. Easy walking to restaurants
1 nacht verbleven in maart 2024
Reactie van Asst. GM op 19 mrt 2024
Glad you enjoyed your time! Safe travels!

10/10 – Uitstekend

LEONARD, LETHBRIDGE

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great old hotel!
1 nacht verbleven in maart 2024
Reactie van GM op 13 mrt 2024
Thank you, you're great also! Safe Travels

6/10 – Redelijk

Michael

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van GM op 12 mrt 2024
Safe Travels

10/10 – Uitstekend

Gary

Positief: Staat van de accommodatie en faciliteiten
Great staff!
2 nachten verbleven in maart 2024
Reactie van GM op 12 mrt 2024
Thank you and Safe Travels

10/10 – Uitstekend

Russell

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It has a lot of character and charm. Its history is intriguing. Staff are s very friendly, helpful vans accommodating.
1 nacht verbleven in maart 2024
Reactie van Asst. GM op 9 mrt 2024
Thank you for the kind words! So happy you enjoyed your stay!

10/10 – Uitstekend

Jeffrey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A visit to Biltmore Greensboro transports you back 100 years into a time when travel was elegant, service was gracious, and the rooms are welcoming and warm. We only stay here when visiting Greensboro; there is such charm and welcoming spirit. The history of the building is amazing to learn. Location is perfect--shopping, eating, entertainment--all are just minutes away. Enjoy!!
1 nacht verbleven in februari 2024
Reactie van GM op 25 feb 2024
thank you soo very much! So happy to hear from happy guests, safe travels. We hope to provide an experience over, just a place to sleep! Hope to see you again soon!

10/10 – Uitstekend

Mike

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It is a smaller occupancy in and old building. Very friendly staff and the property is well maintained and offers lots of character. Lots of history.
1 nacht verbleven in februari 2024
Reactie van GM op 25 feb 2024
Thank you for making notice! We are so happy that you enjoyed your experience and hope to see you again soon! Safe Travels!

10/10 – Uitstekend

Christian

Reisde met partner
Cozy, accommodating, friendly place
1 nacht verbleven in februari 2024
Reactie van Asst. GM op 19 feb 2024
Thank you! We are glad you enjoyed home away from home!

8/10 – Goed

Will

2 nachten verbleven in januari 2024
Reactie van GM op 21 mrt 2024
Thank you! safe travels !

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Asst. GM op 29 jan 2024
Well thank you anonymous visitor! We hope to see you again!

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The history of the hotel was so interesting. And the elevator was extremely unique.. everyone was friendly.
1 nacht verbleven in januari 2024
Reactie van GM op 28 jan 2024
Thank you for making us your choice! Safe travels!

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff are very friendly and helpful
3 nachten verbleven in november 2023
Reactie van GM op 22 nov 2023
We pride ourselves on our people! Thank you and safe travels!

6/10 – Redelijk

Kim

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van GM op 19 nov 2023
Thank you! Safe Travels !

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our 1st Time in Greensboro
We were pleasantly surprised by the hotel’s quaintness and old world charm. Steeped in history and remarkably well kept, the hotel is tremendously appealing. What is more, the General Manager gave us a fantastic lesson on the city of Greensboro’s history and how the hotel fit into it. The experience we had staying there is unforgettable! Great staff and nice accommodations. We will gladly stay there again!
1 nacht verbleven in november 2023
Reactie van Asst. GM op 18 nov 2023
We are proud of the knowledge acquired in this building, makes sure to revisit and see how we expand that experience in the near future! So glad you enjoyed the first time with us! Safe travels!

10/10 – Uitstekend

Daniel

1 nacht verbleven in november 2023
Reactie van GM op 5 dec 2023
Thanks so much! Safe Travels and hope to see you again!

8/10 – Goed

Karen

Loved the elevator!
1 nacht verbleven in november 2023
Reactie van GM op 12 nov 2023
Thank you and safe travels!

10/10 – Uitstekend

An

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My short stay at The Biltmore Greensboro Hotel was amazing. The staff was very helpful and friendly. The hotel is extremely clean. I enjoyed riding the historical elevator. When I am in town again, I will definitely stay at this amazing hotel.
1 nacht verbleven in oktober 2023
Reactie van Asst. GM op 30 okt 2023
So happy you enjoyed your stay! We look forward to your next visit!

8/10 – Goed

Jolie

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The mattresses were extremely uncomfortable. The bathroom needed to be updated
1 nacht verbleven in oktober 2023
Reactie van GM op 22 okt 2023
Thank you for your stay! Safe Travels!

10/10 – Uitstekend

Deborah

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We thoroughly enjoyed our stay. The staff were personable and gracious. The building was a fun trip to the 1930’s. The evening wine and cheese was a gentle way to meet others while enjoying wine. The included breakfast was definitely carb heavy. Some renovations are needed, such as a permanent stain in a bathroom sink that also has a crack in it. There were people talking late into the night, in the ally 3 floors below, and we could hear them - maybe they should gather elsewhere. Still, I would stay here again.
1 nacht verbleven in oktober 2023
Reactie van GM op 22 okt 2023
Thank you and we hope to see you again! Safe Travels!

8/10 – Goed

Christine

1 nacht verbleven in oktober 2023
Reactie van GM op 7 nov 2023
Thank you for your stay, hope to see you agian soon! Safe travels!

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van GM op 14 okt 2023
Thank you, safe Travels!

10/10 – Uitstekend

Beverly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A great place to stay
Our stay was fabulous. The rooms were beautiful a great restoration of an elegant building. The historians were so knowledgeable and always eager to give us the history of the Biltmore and Greensboro. We thoroughly enjoyed our stay.
3 nachten verbleven in oktober 2023
Reactie van Asst. GM op 12 okt 2023
So happy you enjoyed yourself! Safe travels!

10/10 – Uitstekend

Phillip

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van GM op 7 okt 2023
Thank you, we are excited you enjoyed your stay. Safe Travels and hope to see you again!

8/10 – Goed

Ashe

Positief: Netheid, personeel en service en comfort kamer
Great little hotel!
These are great folks who really care about their hotel and their guests. Super helpful and cheerful. Good breakfast also! Not the Taj Mahal but they don't promise that!
2 nachten verbleven in september 2023
Reactie van GM op 3 okt 2023
Thank you so very much, safe travels and hope to see you again!

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful stay!
We had an amazing time. The staff were helpful and very knowledgeable about the property and area. Thank you so much!
1 nacht verbleven in september 2023
Reactie van GM op 26 sep 2023
We are so excited to hear that you enjoyed your stay! hope to see you again and safe travels!

8/10 – Goed

Wendy

1 nacht verbleven in september 2023
Reactie van GM op 30 sep 2023
Thank you !

2/10 – Ontzettend slecht

Kathleen

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The Biltmore inso longer the place I knew and loved. I say no more
2 nachten verbleven in september 2023
Reactie van GM op 6 sep 2023
So sorry to hear that, since this reservation never stayed at the hotel. Safe Travels!

10/10 – Uitstekend

Joy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Asst. GM op 29 aug 2023
10's across the board! Thank you and safe travels!

10/10 – Uitstekend

Nathan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2023
Reactie van GM op 19 aug 2023
thank you, safe tarvels!

10/10 – Uitstekend

Shanna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was wonderful and the staff was so helpful and friendly. Also, our room was beautiful.
1 nacht verbleven in augustus 2023
Reactie van Asst. GM op 15 aug 2023
So happy we got to have you with us! Safe travels!

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van GM op 8 aug 2023
Thank you! So happy to see that you enjoyed the dinning room!

10/10 – Uitstekend

Christine

1 nacht verbleven in juli 2023
Reactie van Asst. GM op 4 aug 2023
Thank you so much! Safe travels!

10/10 – Uitstekend

Adam

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was top notch, and the location was perfect. If I had to stay in Greensboro 100 more times, I would stay at the Biltmore on every occasion without doubt.
3 nachten verbleven in juli 2023
Reactie van GM op 27 jul 2023
We blush! We are soo pleased to be able to host your stay in Greensboro! just 99 more times! Safe Travels and hope to see you again!

10/10 – Uitstekend

Koji

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are very friendly. We like the old elevator, bed and the lobby.
2 nachten verbleven in juli 2023
Reactie van GM op 25 jul 2023
We pride ourselves on the that! Every happy to hear that your stay was to your liking! safe travels and hope to see you again soon!

10/10 – Uitstekend

Katreece

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just do it.
LOVED THIS PLACE! Stay here, great location, amazing staff, lovely feeling and just such a great experience with a lot of history.
3 nachten verbleven in juli 2023
Reactie van GM op 24 jul 2023
Thank you so much, we hope our guests feel like family when staying with us. Hope to see you again! Safe Travels!

8/10 – Goed

scott

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very neat historic property. Easy walk to dining and night life. Staff very friendly and helpful, but dont be surprised, they are crossdressers.
1 nacht verbleven in juli 2023
Reactie van GM op 25 jul 2023
We are happy to hear that you enjoyed your stay with us! We are a safe working space, that celebrates the diversity of people and are welcoming to all. The matter in which ones clothes themselves is a personal choice within the guidelines of the hotel dress code. We feel that fabric have no "gender" there for may be worn by anyone that chooses to wear said garment, and this does not interfere with ones abilities to perform there job.

10/10 – Uitstekend

Tamara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Kyle and crew were fabulous. The staff absolutely made this place. It is a beautiful historic building, and a little gem in the middle of Greensboro. Very LGBTQ friendly.
2 nachten verbleven in juli 2023
Reactie van GM op 23 jul 2023
We pride ourselves on being a business for people ran by people...all people! so glad you enjoyed your stay! Safe travels!

10/10 – Uitstekend

Roseanne

1 nacht verbleven in juli 2023
Reactie van GM op 24 jul 2023
Thank you so much, we are exciting that you enjoyed your stay! Safe travels and hope to see you again soon!

10/10 – Uitstekend

Kathryn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Asst. GM op 17 jul 2023
Thank you for staying and safe travels! We await your next visit!