Executive eenpersoonskamer | Een bureau, verduisterende gordijnen, een strijkplank/strijkijzer

Beoordelingen van Hotel 620

3 out of 5
Hotel 620
1718 Underpass Way, Hagerstown, MD

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 427 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 379 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 117 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 53 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 24 van 1000 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Henk, St. Michielsgestel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel in Hagerstown
Prima hotel in Hagerstown. Vriendelijk personeel en een goed restaurant als buur. Prima verblijf voor een korte periode.
1 nacht verbleven in september 2018

8/10 – Goed

Elisabeth, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima keus
Was slechts 1 nacht, op doorreis. Kamer was prima. Restaurant in hotel was goed. Hotel ligt in de buurt van mooie outlet. Omgeving Hagerstown is prachtig.

8/10 – Goed

Keith G.

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, reasonable rates, facility in good condition overall. The plumbing in our room needed attention, slow drain in sink, tub and shower regulator leaked, rust stains on the tub.
1 nacht verbleven in april 2024
Reactie van Michael Samuels op 2 mei 2024
Hi Keith,Thank you for sharing your feedback regarding your recent stay. Your feedback is extremely valuable to us, as we strive to make each guest memorable. We truly regret that our accommodations were not what you expected. We hope that you will give us another opportunity to WOW you when you are in the area.

2/10 – Ontzettend slecht

Bruce

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van JCardwell op 25 apr 2024
Bruce, thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. Once again, "thank you" for leaving a review.

4/10 – Matig

Charles

Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The facility was rundown. Elevator wallpaper was torn off the wall. Several large spots on carpet and furniture. An un pleasant order was in the hallways.
1 nacht verbleven in april 2024
Reactie van Michael Samuels op 18 apr 2024
Hi Charles,Thank you for taking the time to review us. We acknowledge your comments and sincerely apologized that you didn’t have a great experience during your recent stay. We have taken your feedback on board, and will strive to make improvements accordingly. I hope you will give us another chance to WOW you.

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quick access off the highway. Close to assortment of di ing options
1 nacht verbleven in april 2024
Reactie van Hotel 620 op 9 apr 2024
Hi Michael, Thank you so much for staying and for your positive review. We are so glad that you choose to be our guest and we truly hope that when you are in the area again that you will choose to stay with us here at Hotel 620.

8/10 – Goed

ginette

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A l’arrivée, malgré le fait que j’avais réservé et payé d’avance, la réceptionniste an mis beaucoup de temps à pitonner sur son ordinateur avant de sortir le formulaire à signer et me remettre la clé. (Ça a été la même chose pour deux personnes avant moi) J’en conclus que le système informatique est trop complexe. La chambre était propre et correcte. Les aires communes gagneraient à être rénovées, exemple tapisserie sur les murs sale et décollée sur les murs près du gym. L’intérieur de l’ascenseur a besoin d’être rafraîchi.
1 nacht verbleven in april 2024
Reactie van Demitrius Guest op 8 apr 2024
Hello Ginette, thank you for sharing your experience at Hotel 620. We're pleased you found your room clean and adequate, but we apologize for the delays you encountered at check-in. We appreciate your feedback and will review our check-in process to ensure a more efficient process for our guests.We also acknowledge your comments regarding the common areas and the need for renovation. This is an issue we see as well and hopefully; in the near future this will be no more. Thank you again for your review. We hope to have the opportunity to welcome you back and provide you with an uberly amazing experience!

10/10 – Uitstekend

Christopher

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Quick easy service
1 nacht verbleven in april 2024
Reactie van Demitrius Guest op 8 apr 2024
Hello Christopher, thank you for your feedback. We're delighted to hear that you enjoyed quick and easy service during your stay at Hotel 620. Our team strives to ensure a smooth and enjoyable experience for all our guests. We look forward to welcoming you back soon!

10/10 – Uitstekend

Rebecca

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The beds were very comfortable to sleep in.
1 nacht verbleven in april 2024
Reactie van Demitrius Guest op 8 apr 2024
Hello Rebecca, thank you for sharing your feedback. We're thrilled to hear that you found our beds very comfortable. At Hotel 620, we aim to provide a cozy and restful experience for all our guests. We look forward to welcoming you back for another comfortable stay!

10/10 – Uitstekend

Abagail

1 nacht verbleven in april 2024
Reactie van Michael Samuels op 2 mei 2024
Dear Abagail,Thank you for your positive feedback! it's great to know your stay with us was satisfactory. We truly want our guest to find comfort in our hotel. I hope that once again we will see you on your next visit when you are in the area.

6/10 – Redelijk

Leo

Positief: Personeel en service, voorzieningen
Staff was very helpful.
1 nacht verbleven in april 2024
Reactie van JCardwell op 2 apr 2024
Leo, thank you for staying with us and for letting us know about your stay. I am glad that you found our staff to be helpful. I will be sure to share this review with them. Once again, "thank you" for choosing to be our guest and we hope to see you again soon!

10/10 – Uitstekend

Shamika

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hotel 620 op 3 apr 2024
Hi Shamika,Thank you for the positive feedback! Its great to know your stay with us was satisfactory. We strive daily to ensure all our guests are well taken care off. We hope to see you again.Best regards,Hotel 620

6/10 – Redelijk

Sofia

1 nacht verbleven in maart 2024
Reactie van Michael Samuels op 18 apr 2024
Hi Sofia,Thank you for sharing your review on your recent stay with us. We apologized we did not WOW you as expected. It is our goal to make sure all our guests have an enjoyable stay. We hope that you will give as another opportunity in the near future as we continue to make improvements.

10/10 – Uitstekend

Francois, Granby

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Accueil excellent afin de trouver notre réservation et nous donner une chambre au dernier étage. Le restaurant offre un buffet en soirée de qualité à petit prix. Il y avait beaucoup de chariot pour les bagages , excellent. Très tranquille comme endroit. On arrête à chaque année.
1 nacht verbleven in maart 2024
Reactie van Hotel 620 op 9 mrt 2024
Dear Francis Brodeur,Thank you for your recent stay and for taking the time to review our hotel. Your lovely comments are greatly appreciated as they will use to enhance the future of our guests’ experiences.Your positive comments will also be shared with our team, and we look forward to your next visit.

8/10 – Goed

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Some areas of the hotel needs a bit of updating.
1 nacht verbleven in maart 2024
Reactie van Jcardwell op 4 mrt 2024
Robert, thank you for letting us know about your stay. Hopefully soon we will be updating various areas of the Hotel. We would love for you to come back and visit us when you are in the area.

8/10 – Goed

pierre

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
ce n'est que pur une nuit cela en vault le choix
1 nacht verbleven in februari 2024
Reactie van JCardwell op 4 mrt 2024
Pierre, thank you so much for staying with us and leaving a review. We hope that when you are in the area again that you will choose to stay with us.

8/10 – Goed

William

Zakenreiziger, Reisde met partner, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Stayed 1 night only, check in took a long time. Person working had no idea how to take a deposit and then authorize our credit card for incidentals. She wrote our credit card number down on a piece of paper for the night shift to handle. Very nice receptionist, lobby loud due to an wvent going on in meeting space.
1 nacht verbleven in januari 2024
Reactie van JCardwell op 1 mrt 2024
William, thank you so much for leaving a review and letting us know about your stay. I will be sure to get with my Front Desk Manager/Supervisor to ensure that all GSA's are competent in the process of 3rd party reservations. Thank you for letting us know so that we may address & fix the issue. We hope that when you are in the area again, that you will choose to stay with us again.

10/10 – Uitstekend

Danielle

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Good upgrade from previous ramada
1 nacht verbleven in februari 2024
Reactie van JCardwell op 22 feb 2024
Danielle, we are so glad that you chose to stay with us and that you found Hotel 620 to be an upgrade from the previous Ramada. Thank you for taking the time to let us know about your stay. We hope that when you are in the area again that you will choose to be our guest again!

10/10 – Uitstekend

Osmar

1 nacht verbleven in februari 2024
Reactie van JCardwell op 22 mrt 2024
Osmar thank you so much for staying with us and letting us know about your stay. We hope that you will choose to stay with us when you are in the area again.

8/10 – Goed

Stacey

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and decent for the price
The hotel was clean and the staff were professional and friendly. But the breakfast was crap, and the hotel looks very classy when you walk in but the breakfast was the opposite.
1 nacht verbleven in februari 2024
Reactie van JCardwell op 12 feb 2024
Stacey, thank you so much for staying with us and we are so happy that you enjoyed your stay with us. I am sorry that breakfast did not meet your expectations. I will share your review with the Fireside Restaurant. We hope that when you are in the area again, that you will choose to be our guest.

8/10 – Goed

Sally

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
The beds were very comfortable. And we enjoyed the restaurant/bar with their karoke after the theater. I informed the desk about the issues we had closing the drapes and the container with body wash was empty. Otherwise it served our purpose.
1 nacht verbleven in februari 2024
Reactie van JCardwell op 5 feb 2024
Sally, thank you so much for staying with us. We are glad that you overall had a good stay, and we apologize about the issues with the drapes and the empty body wash. I will be sure to get with our Team to make sure these items are remedied. Thank you for bringing this to our attention. We hope that when you are in the area again that you will choose to be our guest!

10/10 – Uitstekend

Susan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was very friendly and helpful. Could walk to multiple restaurants. I recommend this hotel!
1 nacht verbleven in januari 2024
Reactie van Hotel 620 op 1 feb 2024
Dear Susan Maloney,Thank you for the kind comments regarding your recent stay. I am pleased to hear that you had an enjoyable stay at our property. Your kind words will brighten the teams’ day.At Hotel 620, we constantly strive to provide excellent service and satisfaction to all our guests. I hope that once again we will see you in the future and surpass your recent stay.Thank you,Michael Samuels Front Desk Manger

8/10 – Goed

Markus

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van JCardwell op 23 jan 2024
Markus thank you so much for staying with us. We appreciate you taking the time to let us know about your experience with us. Once again, thank you and we hope that when you are in the area again that you will choose to stay with us.

2/10 – Ontzettend slecht

Mohammed

1 nacht verbleven in januari 2024
Reactie van JCardwell op 13 feb 2024
Mohammed, thanks for your feedback regarding your stay with us. We're very concerned about your review and would like to speak with you further. If you could please contact management at the Hotel directly that would be greatly appreciated.

10/10 – Uitstekend

Marc

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van JCardwell op 9 jan 2024
Marc, thank you for reviewing our hotel and letting us know about your stay. We strive daily to ensure all of our guests are well taken care of. We hope to see you back real soon!

8/10 – Goed

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Easy check in and parking. Friendly staff and clean room. Stopped in as part of a longer trip and they made the stay quick and easeful!
1 nacht verbleven in november 2023
Reactie van JCardwell op 21 dec 2023
Elizabeth I am so glad that you enjoyed your stay. I'm also happy that you found our staff friendly and I will be sure to share this review with them. We are so glad that you chose to stay with us and we hope that you will come see us again.

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyed the stay and location.
I have stayed in three locations in Hagerstown in the last two months. Each had their benefits. Of the three I must say I was the happiest here at the Ramada. Yes, interior shows some wear. Overall gave my son all that he wanted. Including am eight-foot-deep pool. He said a little cold but fun. The breakfast was hot food and outstanding. For the money well worth the stay. I am not picky, but I was comfortable even though I had to go find an ice machine on another floor. Will stay again in the future.
1 nacht verbleven in november 2023
Reactie van JCardwell op 21 dec 2023
Mark, I am happy that you chose to stay here at the Ramada. WE are happy that you found value in our Hotel and are glad that you were happy. So glad that you will be our guest again in the future!

10/10 – Uitstekend

Tom

1 nacht verbleven in november 2023
Reactie van JCardwell op 21 dec 2023
Tom, thank you so much for staying with us. We hope that you will choose us again when you are in the area.

10/10 – Uitstekend

Brian

1 nacht verbleven in november 2023
Reactie van JCardwell op 21 dec 2023
Brian, thank you for choosing to stay with us. We hope that when you are in the area again, that you will choose to be our guest!

8/10 – Goed

David A. Smith

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location is great. Outside front area is kinda dirty and cigarette smoking and butts around.
3 nachten verbleven in november 2023
Reactie van JCardwell op 9 jan 2024
David, thank you for letting us know about your stay. I am so sorry that the outside front area did not meet your expectations. I will be sure to work with my team to make sure that our outside Front area looks great, just like our location.

8/10 – Goed

Gary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great room
Friendly reception. We were given a 6th floor room and it was spacious, comfy and quiet. The entrance and lobby area looks old and smells a bit musty but the room smelled very clean. We were happy with our stay.
1 nacht verbleven in november 2023
Reactie van JCardwell op 9 jan 2024
Gary, I am so happy that you enjoyed your stay with us here at Hotel 620. Thank you for taking the time to review our hotel. Your comments are greatly appreciated as they will be used to enhance the future of our guests' experience.

2/10 – Ontzettend slecht

Joe

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The check in girl was friendly and helpful. The building needed many updates. There was no comforters on the beds. The desk chair was broken. There was stains on the carpet. The breakfast was a joke. The elevators were smelly and nasty. The check out girl was kind but not super professional. Would definitely not stay here again!
2 nachten verbleven in november 2023
Reactie van JCardwell op 9 jan 2024
Joe, thank you so much for letting us know about your stay. I am truly sorry that you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. Thank you very much for bringing your concerns to our attention.

4/10 – Matig

Jonathan

Negatief: Netheid, staat van de accommodatie en faciliteiten
6 nachten verbleven in november 2023

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, voorzieningen
It was a nuce place to stay.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Melinda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loving your guest
Both my husband and I really enjoyed our stay, we came up for a wedding and love the room we stayed in. Anytime we had a issue whether it was the front desk or the room cleaner everyone was extremely helpful and we will return next year. Thanks for the love you all show your guest
5 nachten verbleven in november 2023

10/10 – Uitstekend

Damian

1 nacht verbleven in november 2023
Reactie van JCardwell op 21 dec 2023
Damian, thank you so much for staying with us. We are glad that you enjoyed your stay and we hope that you will be our guest again soon!

10/10 – Uitstekend

Melinda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

John, Forest

1 nacht verbleven in oktober 2023
Reactie van JCardwell op 21 dec 2023
John, I am so happy that you had a pleasurable stay with us here at the Hotel. We thank you for staying with us and are glad that you found value in our establishment. Please be our guest again!

10/10 – Uitstekend

Lee

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Jean

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
wonderful and helpful staff. We especially enjoyed the woman who staffed the breakfast buffet.
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Ricky

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place and was quiet. Comfortable beds and restaurant connected to hotel had pretty good food after a long day of driving. Staff was very nice and helpful.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Joe

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable motel
Very nice motel, very quiet.
1 nacht verbleven in september 2023

8/10 – Goed

EDWARD, Warren

1 nacht verbleven in oktober 2023

6/10 – Redelijk

Walter

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed convenience to family and mall
2 nachten verbleven in september 2023
Reactie van JCardwell op 6 okt 2023
Walter, thank you for staying with us. The Ramada Team is thrilled that you enjoyed staying with us, and that you found our location convenient so that you could be close to your family and the mall. Once again, thank you for staying with us.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Saturday night
Hotel was fine, though crowded. Attached restaurant was overcrowded due to popular seafood buffet. Breakfast was mediocre.
1 nacht verbleven in september 2023
Reactie van JCardwell op 6 okt 2023
Anonymous thank you for staying with us. Your comments are greatly appreciated, we hope that you will choose to stay with us again and we won't be crowded.

10/10 – Uitstekend

Shawna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in september 2023
Reactie van JCardwell op 6 okt 2023
Shawna, thanks for staying with us. So glad that you found our location to be convenient. We hope that when you are in the area again that you will choose to stay with us.

10/10 – Uitstekend

Douglas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very pleasant staff and comfortable room.
1 nacht verbleven in september 2023
Reactie van JCardwell op 6 okt 2023
Douglas, thanks for letting us know about your experience with us. We are glad that you found our staff pleasant and our rooms comfortable. We hope that once again you will choose to be our guest.