Strand

Beoordelingen van Hotel Hare Uta

4 out of 5
Hotel Hare Uta
Av. Hotu Matua S/N, Hanga Roa, Easter Island

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 94 van 123 beoordelingen" "
Gastenscore: 8 - Goed. 16 van 123 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 123 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 123 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 123 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

9,6/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

10/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Evelyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2024

10/10 – Uitstekend

Daniela J

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2024

10/10 – Uitstekend

Aimee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
10 nachten verbleven in februari 2024

10/10 – Uitstekend

David Campbell

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024

10/10 – Uitstekend

pascale

3 nachten verbleven in februari 2024

10/10 – Uitstekend

laura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Stanislas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place and excellent service
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Sheila, Apple Valley

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The folks who greeted me at the airport (Tommas), all the people in reception especially, Daniel; who made check in and my stay FAB-u-lous. I don't know the names of the restaurant staff, however, they offered GREAT personal service. THE food was so enjoyable, along with organically quality! The atmosphere is so pleasant. I could of hung out and ate my day away. My day trip around the island with Hanga (probably have misspelled his name) was educationally informative, fun, and great conversationalist.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Alison

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the friendliness of the staff and being greeted by reception and Introduced to the hotel areas was incredible. The peacefulness and atmosphere was wonderful. Our excursion from the hotel was absolutely top notch!! Highly recommend
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Lisa, Paradise Valley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

10/10 – Uitstekend

Sandra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Jacek

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was excellent
4 nachten verbleven in november 2023
Reactie van Hotel Hare Uta Team op 28 nov 2023
Dear Jacek, Thank you very much for your rating and comments. It was a pleasure to have assisted you in all your requirements. We sincerely hope that your stay in Rapa Nui has fulfilled your expectations, as you imagined for so long. Kind regards,

10/10 – Uitstekend

Marina

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If you plan your trip to Rapa Nui, this is the place to stay - they will take care of all your needs! We absolutely loved how we were treated as family from the very moment we arrived. We did private tours following the concierge recommendations and had the best of time- also the hotel always asked us what snacks and drinks to pack had chairs, ponchos, umbrellas in case we needed them. The tour guides Teata and David were absolutely delightful and took amazing care of us! The restaurant food was pretty tasty and they accommodated all our dietary needs. Loved the garden - we relaxed on the porch every evening enjoying it!
2 nachten verbleven in november 2023
Reactie van Hotel Hare Uta Team op 28 nov 2023
Dear Marina, Thank you very much for your comments. It was a pleasure to have received you at Hare Uta, as it was also a pleasure to assist you in all your requirements. We are very happy that the experience in Rapa Nui has met your expectations, and of course it was to your liking. We will always be very happy to welcome you again. Kind regards,

10/10 – Uitstekend

Claudia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Gran servicio y gran hotel. Pregunten por el guía Teva
2 nachten verbleven in november 2023
Reactie van Equipo Hotel Hare Uta op 28 nov 2023
Estimada Claudia, Muchas gracias por su valoración y comentarios. Esperamos que su estadía en Rapa Nui haya cumplido sus expectativas. Así también, siempre estaremos esperándolos con los brazos abiertos. Un saludo afectuoso,

10/10 – Uitstekend

george, bradley beach

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A wonderful place to stay. It is a top-notch facility, with a full restaurant. The staff is extremely friendly and professional. They anticipate your every need, I would definitely stay here again next time I am in Rapa Nui.
2 nachten verbleven in oktober 2023
Reactie van Hotel Hare Uta Team op 3 nov 2023
Dear George, Thank you very much for your rating and comments. It was a pleasure to have shared with you and to have helped you with all your requirements. We hope to see you again. We will be waiting for you with open arms.Kind regards

10/10 – Uitstekend

Love

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All staff helpful with ideas on what to do, assisted with all aspects of my stay. Really enjoyed the property, sad to leave.
4 nachten verbleven in oktober 2023
Reactie van Hotel Hare Uta Team op 23 okt 2023
Dear Cecilia, Thank you very much for your rating and for your comments. We hope that your experience in Rapa Nui and in Hare Uta was to your liking and met your expectations. Kind regards,

10/10 – Uitstekend

Constanza

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Equipo Hotel Hare Uta op 23 okt 2023
Estimada Constanza, Agradecemos enormemente su valoración. Esperamos que su estadía con nosotros y en Rapa Nui haya cumplido sus expectativas. Un saludo afectuoso,

10/10 – Uitstekend

Liam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic Stay
We visited for 3 nights and had a fantastic stay from start to finish. The hotel had thought of every single detail, the rooms and food were fantastic and the staff were exceptional. We ended up booking a day tour (very last minute) from the hotel which was an incredible experience.
3 nachten verbleven in september 2023
Reactie van Hotel Hare Uta Team op 23 okt 2023
Dear Liam, Thank you very much for your review and comments. It was a pleasure to share with you and give you our best options so that your experience on the island was as you expected. You are always welcome and we will be waiting for you with open arms. Kind regards,

10/10 – Uitstekend

Joshua

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect boutique hotel
Absolutely not a bad word to say, fantastic staff, amazing service, cool vibe, INCREDIBLE FOOD! Likely the best hotel on the island after looking at all the other 5* hotels up close!
3 nachten verbleven in september 2023
Reactie van Hotel Hare Uta Team op 20 sep 2023
Dear Joshua, Thank you very much for your comments and for your rating. We are very pleased that your experience in Rapa Nui was to your liking. We sincerely hope we can meet again. Kind regards,

10/10 – Uitstekend

Ian

3 nachten verbleven in september 2023
Reactie van Hotel Hare Uta Team op 20 sep 2023
Dear Ian, Thank you very much for your rating. We sincerely hope we can meet again. Kind regards,

10/10 – Uitstekend

Rebecca, woodburn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel Hare Uta property exceeded all expectations, it is a beautiful place to stay with an excellent staff.
3 nachten verbleven in september 2023
Reactie van Hotel Hare Uta Team op 20 sep 2023
Dear Rebecca, Thank you very much for your comments and your rating. We sincerely hope we can meet again. Kind regards,

10/10 – Uitstekend

HYUN SEOK

2 nachten verbleven in juni 2023
Reactie van Hotel Hare Uta Team op 28 jun 2023
Dear Hyun,Thank you very much for your rating. It was a pleasure to share with you. Kind regards,

10/10 – Uitstekend

Sarah and Luis

4 nachten verbleven in juni 2023
Reactie van Hotel Hare Uta Team op 7 jul 2023
Dear,Thank you very much for your review. You are always welcome to share with your Hare Uta family.Kind regards,

4/10 – Matig

Alvaro

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
4 nachten verbleven in mei 2023
Reactie van Equipo Hotel Hare Uta op 22 mei 2023
Estimado Alvaro,Muchas gracias por su valoración. Lamentamos que no hayamos podido obtener un puntaje mayor. Sin embargo, fue un placer para nosotros haber compartido con usted y haber sido parte de su experiencia en Rapa Nui.Si no es mucha molestia, nos encantaría que pudiese comentarnos qué no fue de su agrado o que podemos mejorar. Nuestro correo es: reservas@hotelhareuta.comUn saludo afectuoso,

10/10 – Uitstekend

Gonzalo

2 nachten verbleven in april 2023
Reactie van Equipo Hotel Hare Uta op 22 mei 2023
Estimado Gonzalo,Muchas gracias por su valoración. Fue un placer haberlo recibido en Hare Uta. Nos alegra saber que para usted también. Un saludo afectuoso,

10/10 – Uitstekend

John

2 nachten verbleven in maart 2023
Reactie van Hotel Hare Uta Team op 22 mei 2023
Dear John,Thank you very much for your review. We are glad to hear that you had a great experience in Rapa Nui and at Hare Uta.Kind regards,

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A beautiful stay on Rapu Nui
We loved our stay at Hotel Hare Uta. The room was spacious, bright and comfortable. The hosts were all very friendly. The grounds were beautiful and about a 30 minute walk to the center of town.
2 nachten verbleven in maart 2023
Reactie van Hotel Hare Uta Team op 22 mei 2023
Dear Mark,We greatly appreciate your comments and feedback.We are glad you had a pleasant experience at Hare Uta.Kind regards,

10/10 – Uitstekend

Flavio

1 nacht verbleven in maart 2023
Reactie van Equipo Hotel Hare Uta op 22 mei 2023
Estimado Flavio,Muchas gracias por su valoración. Fue un verdadero placer la experiencia que tuvimos con ustedes, nos encantó la relación que forjamos y que hayan disfrutado de Rapa Nui en toda su esencia.Esperamos que puedan volver, estaríamos encantados de recibirlos nuevamente.Un saludo afectuoso,

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Hotel Hare Uta Team op 22 mei 2023
Dear Richard,We greatly appreciate your rating and your comments. Kind regards,

10/10 – Uitstekend

Puleilangite

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing service
4 nachten verbleven in februari 2023
Reactie van Hotel Hare Uta Team op 22 mei 2023
Dear Allen,We greatly appreciate your rating and your comments. Kind regards,

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2023
Reactie van Hotel Hare Uta Team op 22 mei 2023
Dear Daniel,We greatly appreciate your review. Kind regards,

10/10 – Uitstekend

Ronald

4 nachten verbleven in januari 2023
Reactie van Hotel Hare Uta Team op 4 feb 2023
Thank you very much for your review, Ronald. It was a pleasure for us to have shared with you. We will always wait for you with open arms.Kind regards,

10/10 – Uitstekend

Veronica

3 nachten verbleven in januari 2023
Reactie van Equipo Hotel Hare Uta op 30 jan 2023
Estimada Veronica,Agradecemos enormemente su calificación, fue un placer haber compartido con ustedes en Hare Uta. Esperamos que hayan tenido un buen retorno. En Hare Uta siempre los recibiremos con los brazos abiertos.Les enviamos un saludo afectuoso,

10/10 – Uitstekend

Francois

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
4 nachten verbleven in maart 2020
Reactie van Andres op 23 jul 2020
Hello Francois, Thank you very much for your feedback. We hope that you and your loved ones are doing well. Take care,

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in maart 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful setting. Pool is welcoming oasis. Restaurant is good, expanded menu would make it better.
5 nachten verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful location with excellent staff and amenities
3 nachten verbleven in februari 2020
Reactie van Angela op 14 feb 2020
Thanks for nice comments

10/10 – Uitstekend

Luz C

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Un lugar hermoso en medio de la naturaleza y exelente servicio y comida.
2 nachten verbleven in februari 2020
Reactie van Angela op 10 feb 2020
Muchas gracias por los lindos comentarios. La idea es que se sientan como en el campo.

6/10 – Redelijk

ho ming rosa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Room was very noisy, not good for light sleeper
I requested room 9, which has more privacy. The hotel informed me they could not guarantee I requested in advance for room 9 which had more privacy. The hotel informed me they could not guarantee the request. When I arrived, there were 4 vacant rooms and I was assigned to the nosiest one, room 2. The room was next to the main road and I could hear the traffic in the room day and night!! I could understand not getting room 9 as requested, but I was disappointed that the hotel paid no attention to my preference and put me in the nosiest room. It showed that they did not care.
3 nachten verbleven in januari 2020
Reactie van Andres op 29 jan 2020
Dear Ho Ming Rosa, We are sorry to hear that you did not enjoy the location of your stateroom, which we find has one of the best locations due to the proximity to the reception area, garden view and nice terrace area. Like you stated, we are unable to guarantee a request, as we need to consider few factors before assigning rooms. In addition, you stated that on your arrival date there were 4 rooms available, but in fact we were fully booked. We are not sure about the traffic you are referring to, as we are on the outskirt of a small town of 7000 inhabitants... We hope you have enjoyed the rest of your visit to this interesting destination and wish you a safe trip home.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic place to stay on Easter Island. They staff on reception and in the restaurant are super friendly and the food is great too. Fantastic location for exploring the island. Recommended!
4 nachten verbleven in januari 2020
Reactie van Andres op 21 jan 2020
Hello, Thank you very much for your comments. We appreciate it and hope you had a fantastic visit to Easter Island!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Peaceful setting, great service, ideal location. Grea5 food
4 nachten verbleven in januari 2020
Reactie van Angela op 20 jan 2020
thanks a lot for your nice comments

10/10 – Uitstekend

Alejandro

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent and Lovely Stay at Rapa Nui
Excellent hotel, perfect location, excellent food and service Highly recommended.
4 nachten verbleven in november 2019
Reactie van Angela op 19 dec 2019
Thanks you so much for the comments. We always try to give the best services we are ale to, for our guests

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in november 2019
Reactie van Andres op 21 jan 2020
Thank you!!!

8/10 – Goed

Guest, International

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The price is too high for this property. I did NOT get value for my money. Only one shower towel and on the thin side. Should be plush for a 5star property.....and generous with 2-3 towels. Very negative behavior was that a housekeeper came into the bungalow unannounced, no knock!!! Just walked in, no greeting, opened some cabinets, departed. Strange, unwelcome and very uncomfortable for a guest. The breakfast was mostly a good selection but some aspects could be improved. One morning the scrambled eggs were totally watery, undercooked ........ and another day they were almost rock hard!!! The tomato slices were ripe and tasty but the avocado was NOT ripe!!! What sense does it make to serve hard, unripe avocados or any food?????? Although the property wants to respect and honor the natural setting, they should rethink the small boulder sticking up in the middle of the bathroom floor area!!! How many guests have walked into it or fallen???? Injured?? Seems dangerous and a big liability risk!!!!!!
2 nachten verbleven in november 2019
Reactie van Andres op 21 jan 2020
Hello guest from Cheaptickets!!! We apologized if we did not meet your expectations. We always make clear that we are always open to your opinions so we can provide you with the best service we can. We wish you had given us the opportunity to work with you on this. In regards to the stone in the middle of the room, it has a significant meaning, as explained to you upon arrival, and no nobody has had an accident, so far...

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A beautiful, magical place with a wonderful staff and delicious food.
4 nachten verbleven in september 2019
Reactie van Angela op 3 okt 2019
Thanks a lot for your nice coments. We always are trying to give the best experience to our guests

8/10 – Goed

KAN

7 nachten verbleven in augustus 2019
Reactie van Andres op 21 jan 2020
Thank you,

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unique property in a quiet part of the island. The rooms are lovely and the beds some of the most comfy I have slept in. The rooms have a/c and terraces with good views. Two rooms share a central area where there are tea and coffee facilities and a large table and chairs; It is supposed to promote a family vibe in the property but doesn’t really work as a concept. The restaurant was really fabulous. The food fresh and delicious. Breakfast is served from 8am and is of a good quality. Ask for an espresso if you like good coffee for breakfast if not you will get instant! Also it is worth taking ear plugs as the cockerels will wake you early. This is not unique to this hotel though! All the staff were lovely. Helpful and delighted that you are staying with them. Would stay here again and recommend highly to others.
3 nachten verbleven in juli 2019
Reactie van Angela op 27 aug 2019
Thanks a lot for your comments.

10/10 – Uitstekend

mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2019
Reactie van Angela op 1 aug 2019
Thanks for your good comments.

2/10 – Ontzettend slecht

SA

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The room was cleaned with liquids that smelled like gasoline or petroleum that caused nausea and severe vomit. Had to move out of the hotel as all rooms smelled the same and the hotel refused to refund the 4 night deposit. Will never stay here again and will not recommend it either. The hotel did not offer a healthy environment to stay at.
4 nachten verbleven in juli 2019
Reactie van Andres op 21 jan 2020
Hello Sara Aske, As previously stated, you have not been in our hotel. The actual guest and his partner were not as mean as your comments. Our cleaning products are the same as any household uses on a regular basis. We will be happy to provide you with the names so you can pursue further compensation with them, but we find it unacceptable to claim an absurd complaint as yours. In addition, the other hotel uses the same product as we do. All in all, these guests left the hotel without paying their restaurant bills. We hope that in the future you will warn that they are allergic to chemical products, so hotels may be prepared for them