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Beoordelingen van New Ambassador Hotel

3 out of 5
New Ambassador Hotel
88 Kwame Nkrumah Ave, Harare

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 18 van 68 beoordelingen" "
Gastenscore: 8 - Goed. 24 van 68 beoordelingen" "
Gastenscore: 6 - Redelijk. 15 van 68 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 68 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 68 beoordelingen" "

7,4/10

Netheid

8,0/10

Personeel en service

7,4/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Hilary

Negatief: Personeel en service, voorzieningen
1 nacht verbleven in maart 2022

8/10 – Goed

Stuart

Positief: Netheid, personeel en service
5 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Yasuyuki

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very old facility.
3 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Yasuyuki

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very old hotel.
4 nachten verbleven in november 2023

6/10 – Redelijk

Stella

1 nacht verbleven in oktober 2023

6/10 – Redelijk

Everson

Positief: Personeel en service
Negatief: Netheid
Good experience
Great location within city center affording access to all facilities and places.
8 nachten verbleven in september 2023
Reactie van Tariro op 2 okt 2023
Dear Everson ,Thank you for taking the time to give feedback about your stay at New Ambassador Hotel Harare. We always appreciate hearing feedback about the experience that we provide.We hope to see you at New Ambassador Hotel again.Kind regards,Tariro

8/10 – Goed

Ngoni

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Centrally located!Safe and quite!Exceptional customer service.Receptionists are friendly so are those in the dining area.Security personnel very helpful with welcoming guests as well as helping with lugguage during check in and check out.I would highly recommend!
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Everson

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great facility in the city centre
Great stay, nice beds and hygienic environment
4 nachten verbleven in augustus 2022

8/10 – Goed

Natasha

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in juni 2022
Reactie van Tariro op 5 jul 2022
A refreshing day Natasha, Thank you for your generous rating and for choosing to stay at our hotel. We are thrilled to learn that you enjoyed your stay. We look forward to hosting you again. Regards, Tariro (Guest Relations Officer)

8/10 – Goed

Jane

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The View and location
1 nacht verbleven in juni 2022
Reactie van Tariro op 5 jul 2022
A refreshing day Jane, Thank you for staying with us and for taking time to review our hotel. We are happy that you had a refreshing experience. We appreciate your support and look forward to hosting you again. Regards, Tariro (Guest Relations Officer)

10/10 – Uitstekend

TSITSI

1 nacht verbleven in april 2022
Reactie van Tariro op 1 jul 2022
A refreshing day to you Tsitsi, Thank you for choosing our hotel and for taking the time to write a review. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Regards, Tariro (Guest Relations Officer)

8/10 – Goed

Tsitsi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2022
Reactie van Tariro op 6 jun 2022
A refreshing day Tsitsi, Thank you for choosing to stay with us. We are grateful that you took the time to leave us this kind review. We look forward to hosting you again. Regards, Tariro (Guest Relations Officer)

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location is good. Need to upgrade and get some more channels on your tv. They only had like 9 channels
2 nachten verbleven in april 2022
Reactie van Tariro op 10 mei 2022
A refreshing day Anthony, Thank you for choosing our hotel and we are incredibly grateful that you took the time to leave us this kind review. We look forward to hosting you again. Regards, Tariro (Guest Relations Officer)

10/10 – Uitstekend

Jean

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel très bien situé, ils ont répondu à mes courriels pour les transports, excellent rapport qualité/prix. Ils m’ont référé le nom d’un chauffeur sécuritaire pour la visite du Great Zimbabwe et les peintures rupestres de Domboshawa. L’hôtel est situé entre deux magnifiques parcs.
2 nachten verbleven in april 2022
Reactie van Tariro op 19 apr 2022
Une journée rafraîchissante Jean, Merci pour la bonne critique. Nous sommes heureux que vous ayez apprécié votre séjour ainsi que votre visite au Grand Zimbabwe et ravis d'apprendre que les membres de notre personnel ont rendu votre séjour agréable. Nous sommes impatients de vous accueillir à nouveau. Cordialement, Tariro (Guest Relations Officer)

4/10 – Matig

Nkosi

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
What did I like about the place, absolutely nothing. The images they use for advertising don't show the actual state of the place. It's run down and the images which influenced my decision to book a room may have been true 30 years ago but imagine what the place would look like after many years of next to zero maintenance. They shouldn't use the images they're using now to advertise themselves because it shows a different hotel, they should get new images taken now and I wonder how many people would actually book with them when they see how it is now.
1 nacht verbleven in april 2022

10/10 – Uitstekend

Jean

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
L’hôtel bien situé, le personnel est courtois et c’est très propre. Excellent rapport qualité prix. Il y a l’écho des portes le matin.
2 nachten verbleven in maart 2022
Reactie van Tariro op 13 apr 2022
Une journée rafraîchissante Jean, Merci d'avoir choisi de séjourner au New Ambassador Hotel. Nous apprécions le temps que vous avez pris pour nous laisser une bonne critique. Nous sommes impatients de vous accueillir à nouveau. Salutations, Tariro (Guest Relations Officer)

10/10 – Uitstekend

Jean

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel bien situé, confortable, propre. Un peu écho à cause du bruit des portes. Excellent rapport qualité-prix.
1 nacht verbleven in april 2022
Reactie van Tariro op 5 apr 2022
Une journée rafraîchissante, Merci pour votre note généreuse et pour avoir choisi notre hôtel. Nous sommes heureux que vous appréciez votre séjour. Salutations, Tariro (Guest Relations Officer)

8/10 – Goed

LYNETT

Positief: Netheid, personeel en service
Okay 👌
9 nachten verbleven in februari 2022
Reactie van Tariro op 22 feb 2022
A refreshing day Lynett, Thank you for choosing to stay at New Ambassador Hotel. We appreciate the time you took to leave us a good review. We look forward to hosting you again. Regards, Tariro (Guest Relations Officer)

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in november 2021
Reactie van Tariro op 7 dec 2021
A refreshing day to you, Thank you for choosing to stay at New Ambassador Hotel. We would also like to thank you for taking the time to leave us a good review. We look forward to hosting you again. Regards, Tariro (Guest Relations Officer)

8/10 – Goed

Alfred

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2021
Reactie van Tariro op 10 nov 2021
A refreshing day Alfred, Thank you for choosing our hotel and we are incredibly grateful that you took the time to leave us this kind review. We look forward to hosting you again. Regards, Tariro (Guest Relations Officer)

6/10 – Redelijk

Spencer

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Substantial Decline in Standards
I am sorry if I sound harsh but the New Ambassador hotel that I knew before is no longer there? I know things are a bit hard at home lately but we expected better..cockroaches..dirty toilet basin and the general cleanliness was not up to standard. Only 1 container of bottled water for a couple with a baby? No calls to confirm if all was fine in our room..no room service?? Perhaps I expected much but I genuinely believe we can do better..My wife took photos but we decided against pasting these to protect your image.
1 nacht verbleven in oktober 2021
Reactie van Tariro op 18 okt 2021
A refreshing day Spencer, Thank you for choosing to stay at New Ambassador Hotel and for taking your time to review our hotel. Your valuable feedback directs us positively in our endeavor to deliver refreshing guest experiences. Please accept our sincere apologies for the negative experience you had during your visit. We would like to assure you that appropriate corrective action will be implemented to address all of the issues you noted as our main priority is to be able to offer you a well maintained and comfortable atmosphere. It is our hope that you give us another opportunity to host you and should you need help please do not hesitate to contact me directly as l will be very happy to assist you with anything you need Regards, Tariro (Guest Relations Officer)

8/10 – Goed

Nanji-Taswa

Zakenreiziger
Positief: Personeel en service
Staff very friendly and helpful
2 nachten verbleven in oktober 2021
Reactie van Tariro op 8 okt 2021
A refreshing day Nanji-Taswa, Thank you for your generous rating and for choosing our hotel. We are happy that you enjoyed your stay and thrilled to learn that our staff members made your stay pleasant. We look forward to hosting you again. Regards, Tariro (Guest Relations Officer)

8/10 – Goed

Yotamu

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2021
Reactie van Tariro op 22 sep 2021
A refreshing day Yotamu, Thank you for your generous rating and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to hosting you again. Regards, Tariro (Guest Relations Officer)

6/10 – Redelijk

Brett

Zakenreiziger
Positief: Personeel en service, comfort kamer
For the price was good
Needs some tlc But was pleasant Hot water for shower was attended to asap Friendly staff Buffet for 20usd was way to much for std home cooked meal
3 nachten verbleven in september 2021
Reactie van Tariro op 13 sep 2021
A refreshing day Brett, Thank you for choosing our hotel and for taking the time to write a review. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Regards, New Ambassador Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the old but beautiful feel of the hotel. I thoroughly enjoyed my stay. Bravo Zulu to all the staff, especially the Gentle Sir who fed us Kudu meat.
2 nachten verbleven in augustus 2021
Reactie van Ambassador Team op 17 aug 2021
A refreshing day to you Thank you for staying with us, we value and appreciate your feedback. We look forward to hosting you again. Regards Ambassador Team

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Stayed in one of the double rooms, has very shiny floor tiles in the bath room. In the morning after shower I tried to walk out of shower I stepped on these floor tiles and they are very slippery and I slip and fell badly resulting in an injured elbow. There was not enough towels in the bathroom.
1 nacht verbleven in juni 2021

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Okayish
1 nacht verbleven in juni 2021

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I liked that it was in town, within close proximity to everything l needed. The rooms are very small and cold. The bar is outdated only two types of beers were available.
1 nacht verbleven in mei 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thoughtful service, nice big twin beds, quiet, central location. Can’t complain! I enjoyed my short stay.
1 nacht verbleven in mei 2021
Reactie van New Ambassador Team op 30 jun 2021
A refreshing day to you, Thank you for staying with us, we appreciate your support and positive feedback. Regards,

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My one night stay was amazing
1 nacht verbleven in april 2021
Reactie van New Ambassador Hotel op 4 mei 2021
Refreshing day, Thank you very much for taking time to review us on your last visit. We look forward to welcoming you back again. Warm Regards, New Ambassador Hotel

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The location of the property is wonderful. You can access the all the necessary shops /restaurants. This is in a country where economy is terrible, yet these guys are so humble and professional and also cater for guests' needs. Thank you to the staff.
1 nacht verbleven in april 2021
Reactie van New Ambassador Hotel op 23 apr 2021
Thank you very much for the positive feedback. We look forward to welcoming you back soon. Warm Regards, New Ambassador Hotel

8/10 – Goed

D

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2020
Reactie van New Ambassador Hotel op 23 apr 2021
Dear D, Thank you very much for the generous rating. We look forward to hosting you again soon. Warm Regards, New Ambassador Hotel

10/10 – Uitstekend

Dr Ephraim

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing experience. It was a home away from home
3 nachten verbleven in december 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is accomodating and friendly. Will definitely come back again.
1 nacht verbleven in december 2020

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2020

8/10 – Goed

Tonderai

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Harare vibes
good hotel & near to many amenities
1 nacht verbleven in december 2020
Reactie van Linda op 28 dec 2020
A Refreshing Day to you, Thank you for your review and for choosing to stay with us. We are happy that you enjoyed your stay and we look forward to hosting you again. Compliments of the new season. Regards Linda

10/10 – Uitstekend

Tonderai

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
arar trip
my stay was excellent it felt really godd. nice service
1 nacht verbleven in december 2020
Reactie van Linda op 28 dec 2020
A Refreshing Day to you, Thank you for your review and for choosing to stay with us. We are happy that you enjoyed your stay and we look forward to hosting you again. Compliments of the new season. Regards Linda

10/10 – Uitstekend

Dr Ephraim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Brilliant stay
1 nacht verbleven in december 2020
Reactie van Linda op 28 dec 2020
A Refreshing Day to you, Thank you for your review and for choosing to stay with us. We are happy that you enjoyed your stay and we look forward to hosting you again. Compliments of the new season. Regards Linda

10/10 – Uitstekend

Dr Ephraim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing place
2 nachten verbleven in december 2020
Reactie van Linda op 14 dec 2020
A refreshing day Dr Mbambo, Thank you for your review and choosing to stay with us. We are happy that you are enjoying your stay and we will continue catering to your needs. We wish you a Merry Christmas. Regards Linda

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent stay - great location and friendly staff!
1 nacht verbleven in december 2020
Reactie van Linda op 14 dec 2020
A refreshing day to you, Thank you for your review and choosing to stay with us.We are happy that you enjoyed your stay and we look forward to hosting you again. We wish you a Merry Christmas. Regards Linda

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cleanliness they are update even their facility are gud have nothing to complain.Maybe if they can add small microwaves in their rooms some guests are diabetic hence eat during the night . Otherwise my stay there was great intending to go back there.
1 nacht verbleven in maart 2020
Reactie van New Ambassador Hotel op 28 mrt 2020
A refreshing day to you, Thank you for choosing to stay with us and for the informative review. we value your feedback and we are looking forward to hosting you again in the near future. Regards New Ambassador Hotel

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
*Hospitality -reception okay. But no friendly warm Zimbabwean smile these days *Curtains in lobbies -dirty *Rooms-Carpet needed a vacuum Bathroom- Shower curtain dirty
1 nacht verbleven in december 2019
Reactie van New Ambassador Hotel. op 16 dec 2019
Dear Anonymous, We are sorry to hear of your less than satisfactory experience with New Ambassador Hotel and hope you will accept our sincerest apologies. We value our customer's opinions and would like to thank you for bringing this to our attention. Yours sincerely, New Ambassador Hotel.

6/10 – Redelijk

heesoo

Zakenreiziger
Positief: Personeel en service
4 nachten verbleven in november 2019
Reactie van New Ambassador Hotel op 12 dec 2019
Good day Heeso, Thank you very much for the review. Warm Regards, New Ambassador Hotel

6/10 – Redelijk

Maurice

Positief: Netheid, personeel en service
It was eh. Good enough for the basics.
4 nachten verbleven in september 2019
Reactie van New Ambassador Hotel. op 13 sep 2019
Dear Maurice, Thank you so much for the generous feedback. Looking forward to hosting you.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location. Service very good and friendly. Will book again.
2 nachten verbleven in augustus 2019
Reactie van Regards, New Ambassador Hotel. op 22 aug 2019
Dear Anonymous, Thank you so much for the great feedback. We are surely looking forward to hosting you again.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were courteous and efficient as well as cheerful. The property need refurbish elevators and floor. I do recommend the hotel as it is best value for money
1 nacht verbleven in augustus 2019
Reactie van Regards, New Ambassador Hotel. op 20 aug 2019
Dear Anonymous, Thank you so much for the great review. We are committed to keep on improving our services. I would also like to take this time to let you know that New Ambassador Hotel will be under going refurbishment soon. Looking forward to hosting you again soon.

6/10 – Redelijk

Love

Negatief: Staat van de accommodatie en faciliteiten
Lot of room for improvement.
Very old property, staff is friendly but needs lot of new facilities and updations. Hotel is near main business district, so that is a positive.
5 nachten verbleven in juni 2019
Reactie van Front Office Supervisor op 26 jun 2019
Thank you for your valuable feedback. Plans are under way for property improvement in the near future. Looking forward to hosting you again soon.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Staff are very courteous, polite and pleasant. My first stay was good. Second stay, few days later was exceptional. The room was excellent with all items in abundance. Bedding and set up was top notch. Security staff carried my bed to my car. "refreshing morning" is the New Ambassador way of greeting guests. I forgot my items. They were found and kept safely and handed over to me.
1 nacht verbleven in juni 2019
Reactie van Front Office op 12 jun 2019
Thank you for providing us with feedback of your stay. we are committed to keep on improving our services. looking forward to hosting you again next time you are in Harare.

10/10 – Uitstekend

Geverifieerde reiziger

11 nachten verbleven in mei 2019
Reactie van New Ambassador Hotel op 25 mei 2019
Dear Anonymous, Thank you very much for the positive review. Regards, New Ambassador Hotel

10/10 – Uitstekend

maximus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great value and location
Solo traveller from Australia. Great location . Great value . Nice and helpful staff . They gave me one of the best room . Easy you can walk around in the city at day time .
2 nachten verbleven in mei 2019
Reactie van New Ambassador Hotel op 25 mei 2019
Dear Maximus, Thank you very much for the great review. We look forward to hosting you again soon. Regards, New Ambassador Hotel