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Beoordelingen van Harlan Inn and Suites by OYO Harlan

2.5 out of 5
Harlan Inn and Suites by OYO Harlan
1148 Highway 59 North, Harlan, IA

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 21 van 76 beoordelingen" "
Gastenscore: 8 - Goed. 13 van 76 beoordelingen" "
Gastenscore: 6 - Redelijk. 18 van 76 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 76 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 76 beoordelingen" "

6,6/10

Netheid

7,2/10

Personeel en service

5,2/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Judy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place
1 nacht verbleven in april 2024

10/10 – Uitstekend

Don

Zakenreiziger
Positief: Netheid, personeel en service
Nice place for the price
4 nachten verbleven in april 2024

10/10 – Uitstekend

Paul

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Trip to Harlan
1 nacht verbleven in januari 2024
Reactie van A op 4 mei 2024
Thanks for the positive rating, Paul! Hope to welcome you again soon. Regards, Noah.

10/10 – Uitstekend

Rita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Ammy op 4 mei 2024
Hi, Rita! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

8/10 – Goed

Gerver

1 nacht verbleven in november 2023

6/10 – Redelijk

Kimberly Ann

Reisde met partner
Positief: Personeel en service
Friendly staff. I didn't care for the parking lot, front lighting was not lit up.
2 nachten verbleven in september 2023
Reactie van Manager op 25 sep 2023
Thank you for staying at Harlan Inn.Yes the parking lot was like this when took over the first of the year. One of the projects on the list. I installed those solar lights for night and have not been so great as was expected. In the process trying to find adequate solar lighting for the lot. If you have anyone that knows good solar bright security lights (6000 or better) please drop me a text or call hotel. Updating is not easy that is for sure. Thank you once again.

10/10 – Uitstekend

Jill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Manager op 26 sep 2023
Thank you for choosing Harlan Inn for your stay. We try our best to please our customers.To offer you a clean, comfortable room, and a good price. I am sorry for no breakfast but no such thing as a free breakfast, it is included in the price whether you have it or not. We used to have breakfast but had much waste leftovers nobody ate and takes time to prepare. I would rather you patronize the local restaurants that serve much better then I could ever. I am working on upgrades just take time and money. Investing for you my customer to have better experience.Once again thank you for choosing us and hope to see you again. Rick, manager

2/10 – Ontzettend slecht

Amanda

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Disgusting
2 nachten verbleven in juli 2023

6/10 – Redelijk

jason

Zakenreiziger
Negatief: Netheid
Property is dated. It worked for a place to stay for the night. You get what you pay for and I’d say it’s priced appropriate.
1 nacht verbleven in juli 2023

8/10 – Goed

Jane, Overland Park

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was very helpful.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Nancy

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Jeffrey

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean rooms friendly staff
1 nacht verbleven in november 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay away!
This hotel was awful! No one staffing the lobby, had to call and wait for someone to show up! Room was dusty and the bathroom floor had hair on it. Coffee cup was filled with dirt and dust was unusable. No coffee or breakfast service even though website listed it. Lobby unstaffed at all times!
2 nachten verbleven in oktober 2022

8/10 – Goed

Jeff

Positief: Netheid, personeel en service en comfort kamer
Nice, inexpensive place to sleep
Had a quick overnight stay while in Harlan. Worked out perfectly for my needs... a bed and a shower.
1 nacht verbleven in september 2022

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service
No wifi/internet. No help on sight
I arrived late, but was still able to get settled after a long day of driving. When I got checked in, I asked about ice, vending machines & wifi. No ice, no vending. They said they had wifi, but I wasn’t able to connect. When I asked if they could assist, the rep couldn’t help and acted annoyed that I asked for help. I definitely won’t be back to stay anytime soon
1 nacht verbleven in september 2022

10/10 – Uitstekend

Phillip

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The parking lot is all tore up. It needs to be resurfaced.
1 nacht verbleven in juni 2022

8/10 – Goed

Laken

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in juni 2022

2/10 – Ontzettend slecht

Amy

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stained linens, hole in wall, filthy. Pretty sure it's a meth factory!
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Bronte

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
It is old but it seems they’re slowly updating. It was pretty good for the price.
1 nacht verbleven in mei 2022

2/10 – Ontzettend slecht

Cara

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Run down room, TV and phone didn't work, no one at front desk.
1 nacht verbleven in april 2022

10/10 – Uitstekend

Jill

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2022

6/10 – Redelijk

Tyler

Reisde met een groep
Negatief: Voorzieningen
Rationale for my review: - Water was ice cold so we couldn't shower until we got switched to another room - Parking lot was only partially plowed in winter making for odd parking arrangements - Continental breakfast wasn't offered in the winter which wasn't disclosed on Expedia - Found some trash and an empty beer can under one of the beds so rooms were cleaned well before we stayed Owner/manager quickly got us into another room after the cold water issue so I was happy she was able to accommodate us quickly with our issues.
2 nachten verbleven in januari 2022

4/10 – Matig

Jeffery

2 nachten verbleven in december 2021

4/10 – Matig

Robert

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No staff at front desk. Had to call 2 different numbers to get in touch with someone to check in. No breakfast the next morning or coffee ready at check out. Again, no one at front desk at check out
1 nacht verbleven in december 2021

4/10 – Matig

Jeff

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wow...awful place to stay and I have never said this before, ever! Check in was SLOW and the area had no lights. No soap/shampoo at all. There was a mouse in the room! No continental breakfast and because it was Thanksgiving...no maid service? All in all....don't stay here, go down the road a mile or so to the Baymont.
3 nachten verbleven in november 2021

6/10 – Redelijk

Kevin

Reisde met familie
Parking lot is in bad shape. Natts in the room if you didnt keep air on high so it was cold to keep them at bay. Bed was great tv needed to be bigger. Oh and this is monday afternoon they still havent processed the payment. Website said they only had one room left when we booked no other people were there. Not real sure i would stay there again.
2 nachten verbleven in oktober 2021

4/10 – Matig

Kenneth

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Couldn’t find reservation. Room was terrible bugs dead on sink spiders dead on floor battery in smoke detector dead bed and sheets looked old and dirty. Entry door looked like it had been kicked in. Traffic was very loud.
1 nacht verbleven in september 2021

4/10 – Matig

Jean

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I can't say that there was anything that we liked. The room was big and seemed clean, but the bed was hard as a rock! The shower was a hand held with a short range. We are tall people and couldn't even get the water on my head to wash my hair. The parking lot was full of potholes and there were chunks of concrete just laying around! Next time we'll spend the extra money and stay at a better hotel in Harlan.
1 nacht verbleven in augustus 2021

10/10 – Uitstekend

Lenora

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Interesting
It was good and quite out in the middle nowhere
1 nacht verbleven in augustus 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2021

10/10 – Uitstekend

Catherine

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2021

8/10 – Goed

Jeffery

1 nacht verbleven in juni 2021

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Room smelled, bedding stunk like smoke, pillows stunk spiders in the bathroom, floor was gross, bedding was stained, and had food around the bottom.
1 nacht verbleven in juni 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Run do not pass go or youll regret it
The room was dirty, smelled bad, and there were bugs. No coffee or food Sunday. Even the microwave was dirty. I had a non smoking room and it smelt like smoke and a rotten smell. I didnt have a choice but to stay but i will never go there again.
1 nacht verbleven in juni 2021

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service
Basic no complaints
Basic hotel could use better towels
2 nachten verbleven in mei 2021

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Could be better
Stained Linen holes in washcloths. Freezing room to check into that took forever to get warm. Dirty shower and bath.
7 nachten verbleven in februari 2021

4/10 – Matig

Geverifieerde reiziger

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2020

2/10 – Ontzettend slecht

Kimberly

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
ever stay here again
The check in was very pleasant for us however the rooms we got were not! There were yellow and red stains in the bedding in one of our rooms. Both rooms had a very musty smell and pee smell! Our room the refrigerator was not cleaned out prior to us arriving! There were really no plug ins for charging phones and the hallway was so hot and musty smelling. The outside the parking lot had huge pit holes and the weeds were hip tall to me on the side of our motel. Not a very pleasant stay at all if I could get our money back for both rooms I would have went to a different hotel.
2 nachten verbleven in augustus 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Personeel en service
Could not check in. No employees anywhere. Spent 25 minutes looking for an employee, knocking on the office door, and calling the hotel.
1 nacht verbleven in juni 2020

10/10 – Uitstekend

Jacob

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2020

6/10 – Redelijk

Keith, Good Hope, GA

Positief: Netheid
The rooms were very clean and spacious. The lobby was neat, but small and kind of drab. The parking lot was very badly broken up asphalt. There was a pile of debris on the ground out behind the hotel where apparently rooms had been renovated and the old carpet, etc was just laying on the ground. Just poor presentation, but a clean place to stay.
3 nachten verbleven in november 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in oktober 2019

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was too expensive for want was Provided it was not close to a restaurant or a Store
1 nacht verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2019

2/10 – Ontzettend slecht

JJ

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Reserved a smoking room with 2 double beds (according to their website). Got there was told no smoking, I said your website said you had smoking rooms. So I showed them what I had reserved, they gave us a smoking room with 1 King bed. The room smelled like they had tried to cover an odor. Outside of the door was a literal junkyard, with 2 junk card and garbage. The parking lot was horrible. Huge potholes and shifted placement all over that's dangerous to drive over. The WiFi was like dial up. Waited minutes for anything to load, then the TV didn't work, they had to find a cable for it. I took pics but not sure if I can post them. This was like a No Tell, Motel. Will never stay again. Them on checkout, they were unable to print a receipt, do they your the bottom of my checking receipt and handed me that. BEWARE!!!!!
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The bed was very comfy...room was neat and clean...quieter then expected for being by a main Hwy...loddy/breakfast/ bar area (all in one)...had nice and simply choices for bfast food...beer variety...and ambience music...staff was accommodating...friendly...and attentive...decent stay for a 1st time...hopefully they eventually get the funds to redo the parking lot...little rough I'm sure from the weather and big rigs...
2 nachten verbleven in juli 2019

6/10 – Redelijk

Henry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Iowa event stay
The room was clean and comfortable but not worth $125 a night. The bagged up smoke detector was a bit disturbing. Most of the staff was warm and friendly, but the clerk at checkout could not print us a receipt or use their system. The parking lot is a disaster so be careful. The breakfast is very limited and not suitable for people with any health issues.
1 nacht verbleven in juni 2019

8/10 – Goed

Zachery

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Small town, Old luxury
Great little hotel on the edge of Harlan. Very accommodating.
3 nachten verbleven in april 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No breakfast or even coffee; but nice clean rooms. Parking Facilities iced with snow. No reception person on duty!
1 nacht verbleven in februari 2019

4/10 – Matig

Kelly, Ankeny, IA

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
I picked this hotel to try something different than I had stayed at before. I regret my decision. I couldn't see the front entrance well so I ended up coming in from the back. The entire front parking lot was broken up and bad. I had to dodge the broken parts. The bed was extremely hard and I ended up sleeping in the chair. The decor was dated. The breakfast was not good. There was no one at the desk at checkout to tell the issues to. I tried to call the front desk at my arrival but they didn't answer. There is no workout room either.
1 nacht verbleven in oktober 2018