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Beoordelingen van Marriott Hartford Downtown

4 out of 5
Marriott Hartford Downtown
200 Columbus Boulevard, Hartford, CT

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 384 van 659 beoordelingen" "
Gastenscore: 8 - Goed. 177 van 659 beoordelingen" "
Gastenscore: 6 - Redelijk. 48 van 659 beoordelingen" "
Gastenscore: 4 - Matig. 30 van 659 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 659 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Ana

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Bad WiFi/no WiFi Please update your system because there wasn’t an option of breakfast for $15.95 as you mentioned on your website, also the rooms are simply ordinary not worth $500 per night
1 nacht verbleven in mei 2024
Reactie van Hotel Management op 8 mei 2024
Thank you for letting us know the Expedia's website has the incorrect pricing listed. We are looking to upgrade our wifi in the near future. We appreciate your feedback and hope to host you again on future trips to the Hartford area.

10/10 – Uitstekend

bill

1 nacht verbleven in april 2024
Reactie van Hotel Management op 23 apr 2024
Bill - Thank you for the great feedback you have provided. We look forward to welcoming you back to Hartford, CT soon!

2/10 – Ontzettend slecht

peter

Negatief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Hartford Marriott Management op 8 apr 2024
Peter - thank you for taking the time to review your stay with us. We sincerely appreciate your feedback and we're very sorry we did not meet your expectations. We hope to welcome you back for a much better experience on your next visit to Hartford, CT.

10/10 – Uitstekend

Andrea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Hotel Management op 27 feb 2024
Thank you for your review. We appreciate your feedback!

8/10 – Goed

Rosendo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ok
1 nacht verbleven in februari 2024
Reactie van Hartford Marriott Downtown Management Team op 19 feb 2024
Rosendo - thank you for taking the time to review our hotel! We appreciate your business and hope that you choose to stay with us again!

4/10 – Matig

Carmen

Reisde met familie
I reserved a room with 2 beds and paid for the room 2 months in advance, when we got there we got a 1 bed room with 2 twin air beds. No space in the room to walk after placing the 2 beds. In addition, when I reserved it’s says free breakfast but at the hotel they said that is only for ambassadors members.
2 nachten verbleven in februari 2024
Reactie van Hotel Management op 16 feb 2024
I apologize your room type was not honored at check-in. Our records do not show that breakfast was included in your reservation, but we would have been happy to give you vouchers if we were provided with a confirmation stating breakfast was included.

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
They offer a room with a view of the city or river of you. The city is a view of a giant convention center roof. The pool and the hot tub did not get warm especially the hot tub. It is room temperature in disturbing feeling. Also, you have to pay for parking at least $20 a night and there’s no street parking in the area.
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 29 jan 2024
I apologize that you were disappointed with your recent stay. We have addressed the issue with the hot tub, and have verified it is back in normal working order. Parking is limited in the area, and the state owned garage that we use for parking does charge a fee.

10/10 – Uitstekend

loree

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was really amazing. Bravo front desk and valet. and the bed & pillows were super comfy
1 nacht verbleven in januari 2024
Reactie van Hartford Marriott Downtown Management Team op 26 jan 2024
It was a pleasure to welcome you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We look forward to welcoming you back soon!

10/10 – Uitstekend

Torben

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Hotel Management op 20 jan 2024
Thank you for your review. We appreciate your feedback!

10/10 – Uitstekend

Thomas, San Marcos

1 nacht verbleven in januari 2024
Reactie van Hotel Management op 29 jan 2024
Thank you for your feedback!

10/10 – Uitstekend

Erin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 8 jan 2024
Thank you for your review. It was our pleasure to host you!

10/10 – Uitstekend

frank

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They are doing excellent
1 nacht verbleven in december 2023
Reactie van Hotel Management op 31 dec 2023
Thank you for your review. We appreciate your feedback!

8/10 – Goed

Ali Aria

2 nachten verbleven in november 2023
Reactie van Hotel Management op 9 nov 2023
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Wilber

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exactly what I expected
1 nacht verbleven in oktober 2023
Reactie van Hotel Management op 25 okt 2023
Thank you for sharing your feedback. We are glad you enjoyed your recent stay with us and hope you will stay with us again the next time your travels bring you to the Hartford area.

4/10 – Matig

Shari

Negatief: Netheid
1 nacht verbleven in oktober 2023
Reactie van Hotel Management op 6 nov 2023
Thank you for staying with us. We appreciate your feedback.

6/10 – Redelijk

Rolina

Zakenreiziger, Reisde met familie
Positief: Netheid
Negatief: Voorzieningen
Definitely not 4 star hotel
1 nacht verbleven in september 2023
Reactie van Hotel Management op 25 okt 2023
I apologize your stay did not meet expectations. We hope you will give us another chance and stay with us again the next time your travels bring you to the Hartford area.

2/10 – Ontzettend slecht

maureen

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was sold a room on Expedia which was for 4 people but was really only for 2 people (a king with no pull out couch) and could only provide 1 twin roll in bed. I had to sleep on the floor because it was the last room in the hotel…really? I want to be reimbursed because this was unacceptable for Expedia to sell this room as a 4 person room…..
1 nacht verbleven in september 2023
Reactie van Hotel Management op 25 okt 2023
I apologize that the room you reserved did not meet your needs. Rooms with a king bed can sometimes be sold to a family of 4, with 2 adults and 2 young children, but are not a comfortable accommodation for 4 adults.

8/10 – Goed

bradley

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Room rug was fairly new. Bed comfortable Housekeeping- fair Furniture-worn
4 nachten verbleven in september 2023
Reactie van Hotel Management op 8 okt 2023
Thank you for your review. We appreciate your feedback and look forward to the opportunity to host you again in the future.

10/10 – Uitstekend

Celeste

1 nacht verbleven in september 2023
Reactie van Hotel Management op 8 okt 2023
Thank you for staying with us. We appreciate your feedback!

8/10 – Goed

Magdariliz, Holyoke

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast was amazing and room service was prompt. The room it self was good not the most modern I’ve ever stayed some furniture looked like it needed some update. When it comes to cleanliness it could’ve been better I’m a clean freak and I definitely saw some areas that clearly needed some cleaning. But the staff were so friendly and nice. I recommend trying the prossage spa and ask for Lisa she was so amazing they made our stay there that much worth it. And soooo much food around the area! Not much else to do but eat and drink. And if you want the hot tub I suggest doing it in the morning or middle of the day because there’s no chance of it being empty in the evening.
2 nachten verbleven in september 2023
Reactie van Hotel Management op 8 okt 2023
Thank you for your review. We have shared your feedback with the team and hope to host you again in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Amy Consolati

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice. Easy to locate. Excellent parking.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Raina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If I could afford it, I would stay at this hotel every time there was a convention in Hartford. Friendly staff, comfortable rooms, high speed internet and streaming services available! I love this hotel 😍
1 nacht verbleven in augustus 2023

8/10 – Goed

Cathy

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location and great stay to attend an event at the Convention Center. Rooms are rather small. They do not off a roll a way but did give a blow up mattress. Room is was clean and well kept. Property is very nice.
3 nachten verbleven in juli 2023

10/10 – Uitstekend

Adelaide

Positief: Netheid, personeel en service
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Bobby

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is the second time I've stayed at the Marriott in downtown Hartford, the first was for a concert. The hotel is very nice. It's clean, the rooms are decent size and also clean. There are some dining options on the property itself (I have not used any of these though) and there is onsite parking. Each time I stayed the check in process was great. The staff has been very friendly and helpful. It is right next door to the Convention Center. There are several dining options across the street and the UCONN Hartford branch is also across the street. Depending on how far you like to walk it is a bit of a hike to get to the actual downtown of Hartford. If you are attending a show at Hartford Stage Company, Theater Works or a sporting event at the XL Center, it's just enough out of the way that you could take a car. But if you want to walk, you'll get get a little exercise.
1 nacht verbleven in juni 2023

6/10 – Redelijk

Jessica

Reisde met familie
Positief: Personeel en service
5 nachten verbleven in juni 2023

10/10 – Uitstekend

Vanessa

1 nacht verbleven in mei 2023

4/10 – Matig

Alice

Reisde met familie
Negatief: Personeel en service
They couldn't find one of our resies because they had put it under a first name, valet couldn't find our car because they dropped a #, no shower gel in container, towels thin and old.
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Scott

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unfortunately my last stay here but def my best spot to stay while visiting my daughter at UHart the last 4 years Great job Marriot
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Tiarra

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love how there is dinner option right outside the hotel.
1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Brittany

Reisde met familie
Positief: Netheid
Negatief: Comfort kamer
I was extremely upset I had to leave the hotel at 10:30pm because people were running and hollering up and down the hallways all night which was scaring my daughter we were having a girls get away night we live close so I ended up taking her home because she couldn’t sleep
1 nacht verbleven in april 2023

10/10 – Uitstekend

Israel

1 nacht verbleven in maart 2023

10/10 – Uitstekend

Michael

1 nacht verbleven in maart 2023

8/10 – Goed

Davorka

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
On arrival, the staff were extremely pleasant and accommodating. The lobby had a wonderful lounge and Starbucks that was very convenient, clean and spacious. My issue was with the valet. I rented a Tesla and I was low on range when I arrived. The valet said they would charge it overnight - which gave me assurance. When I picked up my vehicle, it had not been charged and I needed to go to Boston airport. I then had to find a nearby Tesla charging station and it delayed by trip by 40 minutes and I nearly missed my flight. This was VERY disappointing.
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Awilda

2 nachten verbleven in februari 2023

10/10 – Uitstekend

Kimberlee

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2023

10/10 – Uitstekend

Elaine

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great customer service
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Bill

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A nice place to stay.
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff was so efficient and helpful. They happily answered all our questions about the city and how to get where we needed to go
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Rosalba

1 nacht verbleven in februari 2023

10/10 – Uitstekend

Stephanie, bronx

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay
2 nachten verbleven in januari 2023

8/10 – Goed

Mie

1 nacht verbleven in december 2022

10/10 – Uitstekend

Erika

1 nacht verbleven in december 2022

10/10 – Uitstekend

Jorge

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing
5 nachten verbleven in oktober 2022

10/10 – Uitstekend

Dominique

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worth it. Would return with confidence.
We stayed for 3 night and the room was meticulously cleaned every day. The bed and pillows were comfortable. The city view was excellent from the 18th floor. The room was quiet despite being very near the elevator. The location was excellent. We walked to restaurants and to the Hartford Marathon. The Starbucks in the lobby was busy, allow extra time to get your coffee. The room also has a coffee maker, but there were only 2 pods and 1 was decaf. We didn’t use parking. I used the gym, it was fine. The shower had great water pressure. There was a large closet and plenty of power outlets. No complaints. Would stay there again.
3 nachten verbleven in oktober 2022

4/10 – Matig

Mursalat M

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2022

8/10 – Goed

William

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Another good stay
We've stayed at the Downtown Marriott a number of times. It's a good stay for nights before an early flight out of the Hartford Airport. Having the Capital Grill immediately across the street is a great bonus. Having the Starbuck's in the lobby is also pretty great. We will continue to use the Downtown Marriott.
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Taren

1 nacht verbleven in augustus 2022