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Beoordelingen van Kohala Village Inn

2.5 out of 5
Kohala Village Inn
55-514 Hawi Rd, Hawi, HI

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 82 van 190 beoordelingen" "
Gastenscore: 8 - Goed. 79 van 190 beoordelingen" "
Gastenscore: 6 - Redelijk. 13 van 190 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 190 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 190 beoordelingen" "

9,0/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

george, bellevue

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the location for the things I like to do. The climate is wonderful. Its quiet and clean, the lack of standard services offered by similar establishments is offset by the availability of services such as resturants, shops, groceries, gas stations, etc, all within walking distance. I also like the plantation motif. Great place-
4 nachten verbleven in april 2024
Reactie van ML op 9 apr 2024
Aloha, We appreciate you taking time to review our property thank you.

4/10 – Matig

Glenn

Reisde met partner
Negatief: Personeel en service
Other than the lack of coffee, and ice on the property, the limited staff availability (non existent for 21 hours of the day) and the cockroach visitor in our bathroom, the room was satisfactory and our stay okay.
1 nacht verbleven in maart 2024
Reactie van ML op 12 mrt 2024
Aloha, Thank you for your time to review our property. We apologize that your stay was not as expected.

10/10 – Uitstekend

Sara

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hawi Gem
Such a gem! We really enjoyed our night.
1 nacht verbleven in februari 2024
Reactie van ML op 13 feb 2024
Aloha, Thank you for taking time to review our property. We are glad you enjoyed your stay with us.

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and quiet
Check in and out was easy. Room was clean and quiet. Enjoyed our stay as a sleeping spot for our time on the north end of the island.
3 nachten verbleven in februari 2024
Reactie van ML op 13 feb 2024
Aloha, We are glad you enjoyed your stay with us. Thank you for taking time out to review our property.

6/10 – Redelijk

michael, edgewood

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Insufficient staff hours, no ice, left message the day before and received no reply, insufficient horizontal surfaces for storing travel items
1 nacht verbleven in februari 2024
Reactie van ML op 13 feb 2024
Aloha, Thank you for taking time to review our property. We appreciate your feedback.

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The host is great, very kind and helpful. Lovely property, would stay again!
1 nacht verbleven in december 2023
Reactie van ML op 31 jan 2024
Thank you for taking time to review our property. We are glad to hear you enjoyed your stay with us.

8/10 – Goed

Sara

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van ML op 7 jan 2024
Thank you for taking time to review our property.

8/10 – Goed

Laura

Reisde met partner
Positief: Netheid
The property itself is well maintained and very clean. It is an older hotel which is charming. It is not at all soundproof. This would be okay, but we stayed on a Saturday night when the same property hosted a live music event. It shut down at 10pm, but we had no idea when we reserved that this event would be on. As most area restaurants close early (7pm), it meant we were in our room by 7pm and listening to the distorted noise of amplified music at a distance for three hours. Had we known about this, we would not have reserved. I appreciate that this area is suffering economically and that all businesses need to be creative in finding ways to make money. Still, this combination (evening music events plus historic hotel with no soundproofing) is probably not going to work unless they only have hotel guests who know about the event when booking and attend it themselves.
1 nacht verbleven in december 2023
Reactie van ML op 6 jan 2024
Thank you for taking the time to share your feedback about your recent stay at Kohala Village Inn. We truly appreciate your kind words about the well-maintained and clean atmosphere of our charming, older hotel.We sincerely apologize for any inconvenience caused by the live music event that took place Behind the Kohala Village Inn during your stay. We understand the importance of providing our guests with a peaceful and enjoyable experience, and we regret that the event impacted your stay negatively.It's important to note that Kohala Village Inn does not manage the property located behind us, and we have taken your concerns seriously. To address such situations more effectively in the future, we are in the process of adding the venue's event calendar to our website. This will enable our guests to be informed about any upcoming events that may affect their stay, allowing them to make more informed decisions when making reservations.We appreciate your understanding of the challenges faced by businesses in the area, and your feedback is invaluable as we strive to enhance our guest experience. Once again, thank you for choosing Kohala Village Inn.

10/10 – Uitstekend

Jiawen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place at a reasonable price, close to a cafe with really good breakfast and lunch options
Reactie van ML op 31 dec 2023
We appreciate you taking time to review our property.

6/10 – Redelijk

Hideo

1 nacht verbleven in december 2023
Reactie van ML op 2 jan 2024
Thank you for taking time to review our property.

10/10 – Uitstekend

Danyang

1 nacht verbleven in december 2023
Reactie van ML op 27 dec 2023
Thank you for your review.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quaint, comfortable hotel worth a visit
Very quaint and cute hotel that is comfortable. Room was clean, had air conditioning, and nice old fashioned decor. They also offered some activities as this is built next to a community center of sorts, so they have hula classes or others available.
1 nacht verbleven in november 2023
Reactie van ML op 17 nov 2023
Aloha, we appreciate you taking time to review our property. We are glad you enjoyed your stay with us. Mahalo

8/10 – Goed

Harriet

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van ML op 18 okt 2023
Thank you for your review.

10/10 – Uitstekend

Onur

Positief: Netheid
Great place
1 nacht verbleven in september 2023
Reactie van ML op 19 sep 2023
Thank you for taking time to review our property. We are glad you enjoyed your stay.

10/10 – Uitstekend

Dave

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van ML op 12 sep 2023
Aloha, Thank you for taking the time to post a review for our property. Mahalo

10/10 – Uitstekend

JOY

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was nothing we did not like about this property. I grew up in Kohala & have stayed at this place several times through out the years when I visit home & I am always well pleased with everything.
5 nachten verbleven in augustus 2023
Reactie van ML op 12 sep 2023
Aloha, We appreciate you taking the time to review our property. We are glad you enjoyed your stay with us.Mahalo,

8/10 – Goed

Lucia Rose

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our bed was a little uncomfortable, but otherwise we enjoyed our stay. We were able to be well rested for our sons football games.
1 nacht verbleven in september 2023
Reactie van ML op 11 sep 2023
We appreciate you taking time to review our property. Mahalo

8/10 – Goed

Bruce, Aiea

Zakenreiziger
Positief: Voorzieningen
The property was decent and quiet.
1 nacht verbleven in september 2023
Reactie van ML op 7 sep 2023
Aloha, Thank you for taking time to post a review for our property. Mahalo,

10/10 – Uitstekend

Gabrielle

1 nacht verbleven in september 2023
Reactie van ML op 18 okt 2023
Thank you for your review.

10/10 – Uitstekend

mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff extraordinarily helpful
2 nachten verbleven in augustus 2023
Reactie van ML op 29 aug 2023
Thank you for your review. We appreciate you taking the time.

10/10 – Uitstekend

Jeremiah

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great vibe
What a cool place to stay! Our family of 4 stayed in 2 rooms with an adjoining bathroom. There wasn’t anyone at the desk or anywhere else but they helpfully left instructions for us to enter on our own. The beds could have been more comfortable, and we felt a bit exposed to the parking lot, but the rooms were tidy and cute. This property is part of a cooperatively-owned community/farm/classroom/event space, which is so cool. We regret that we missed the Night Market on the first Wednesday of the month.
1 nacht verbleven in augustus 2023
Reactie van ML op 24 aug 2023
We are glad you enjoyed your stay with us. Thank you for your review.

8/10 – Goed

Bonnie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very helpful and nice staff
3 nachten verbleven in augustus 2023
Reactie van PW op 24 aug 2023
Aloha Bonnie,Thank you we appreciate for your feedback!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Noisy
1 nacht verbleven in juli 2023
Reactie van ML op 1 aug 2023
Aloha, We are sorry to hear your stay was not as expected. We do appreciate you taking time to provide us a review.

10/10 – Uitstekend

Albert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We always enjoyed our stay. thanks for being there.
1 nacht verbleven in juli 2023
Reactie van PW op 1 aug 2023
We are pleased to hear you enjoyed your stay. Thank you for your feedback!

10/10 – Uitstekend

Theodore

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really neat little motel. Their check in/out system was super convenient. The rooms are a little smaller than what some may be used to but if you’re spending your Hawaii vacation in your hotel room you’re doing it wrong. Would definitely stay here again.
1 nacht verbleven in juli 2023
Reactie van PW op 16 jul 2023
Aloha Theodore,We appreciate you taking time to review our property.

10/10 – Uitstekend

Bernell K

2 nachten verbleven in juni 2023
Reactie van ML op 1 aug 2023
Aloha, Thank you for taking time to review our property.

2/10 – Ontzettend slecht

Tara

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had to cancel last minute due to medical situation and the hotel was completely unaccommodating. We are not the type to cancel last minute. But..... to not make an exception.... I urge others to book at a more compassionate establishment. Expedia was totally willing to issue a refund because we couldn't travel due to circumstances. The hotel refused. Bad business....
1 nacht verbleven in juni 2023
Reactie van ML op 6 jul 2023
Aloha,Thank you for your review to prompt our team to look more into your situation. We are glad that we could come to a resolution at the end.

8/10 – Goed

Sarah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Old world charm, remote.
The room was delightful. Clean and updated. Nicely furnished. Great linens. Comfy bed. The whole arrangement of the building is old style plantation with that old charm. Light and airy, Old double hung windows rattled with the wind. Some nice outdoor features in the courtyard with picnic tables and Plumeria Tree. Nice, inviting sitting areas in lobby and hallway. Lobby always open, with dining table, microwave, some teas and water dispenser. The surrounding of the building was a bit forlorn. Hard to find the registration entrance. Outbuildings very dates. Know that the little Hawi Town has only a few good eating options. This is a remote place.
1 nacht verbleven in juni 2023
Reactie van ML op 20 jun 2023
Aloha, Thank you for taking the time to post a review for our property. We appreciate your feedback and are working on more signage for our property. Mahalo,

10/10 – Uitstekend

Albert

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
convenient and close to everything.
2 nachten verbleven in juni 2023
Reactie van ML op 12 jun 2023
Aloha, We appreciate your time on posting a review. Mahalo,

10/10 – Uitstekend

Daniel

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van ML op 20 jun 2023
Thank you for your review.

10/10 – Uitstekend

Marielle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van ML op 9 jun 2023
Aloha, Thank you for your review

8/10 – Goed

Isabelle

Positief: Netheid, staat van de accommodatie en faciliteiten
VERY NOISY
The building is a one story old plantation home arranged around a central courtyard with a covered breezeway. With original wood floors, windows and hardware, it displays quite a bit of charm. The large windows on both sides of the room allow for max ventilation and we did not need AC. HOWEVER.... the quaintness has its pitfalls and all the above features make for a VERY NOISY PLACE. We had a lovely first evening when the hotel was empty but for one other room; then all hell broke loose the next evening, when the hotel filled up with guests partying and chatting in the courtyard and in the breezeway until the wee hour, other guests leaving noisily at the crack of dawn, kids playing in the courtyard and running around the covered porch, etc... Trash cans were left overflowing after the party, hence my so-so rating for cleanliness. There is no onsite management, which did not bother us, but is to be noted. There is a farmers market in front of the hotel on Saturday mornings, nice to grab pastries or fresh produce for breakfast or picnic.
2 nachten verbleven in mei 2023
Reactie van ML op 9 jun 2023
Aloha & Thank you for letting us know about your experience during your stay at our property. We will be working on a better way to post our quiet time hours to encourage our other guests to be more respectful in the later hours. Thank you for your review. We hope you will consider giving us another try. Mahalo

10/10 – Uitstekend

Ronaleen

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We loved our stay at Kohala Village Inn. Extremely clean and very peaceful,
1 nacht verbleven in mei 2023
Reactie van ML op 18 mei 2023
We are glad you enjoyed your stay with us. Thank you for your review.

8/10 – Goed

Robert

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Clean property --- Lack of staff on premisses was not helpful
2 nachten verbleven in februari 2023
Reactie van ML op 18 mei 2023
Mahalo, for your feedback.

8/10 – Goed

Hans, El Cerrito

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Traveled with family to the northern tip of the Big Island. Hawi is a great jumping-off spot for excursions and adventure. Kohala Village Inn filled our needs. It’s a quiet Inn, even during the busy Holiday season. We did miss the lodge though, as the hangout spots now are in the hallways, or the central atrium. Hopefully it’ll be rebuilt.
Reactie van Kohala Village Inn op 13 jan 2023
Mahalo, for your feed back!

10/10 – Uitstekend

George

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
1 nacht verbleven in januari 2023
Reactie van ML op 18 mei 2023
Mahalo, for your review.

8/10 – Goed

Kathleen

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Good for what we needed. Right in center of small Hawi. Walk to a couple restaurants and shops. Pretty courtyard, we like to hear coqui and roosters. It was quiet when we were there but the nature of the property means you would hear any other guest noise.
Reactie van Princess, op 7 jan 2023
We are pleased to hear your stay with us, here at the Kohala Village Inn was up to your liking.

10/10 – Uitstekend

Darrell

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff member who greeted us, her name is Princess, was lovely and very helpful with area sites and boutique shopping.
1 nacht verbleven in januari 2023
Reactie van Kohala Village Inn op 7 jan 2023
We are happy to hear that our staff member welcomed you with aloha.

8/10 – Goed

Maria

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022
Reactie van ML op 5 jan 2023
Aloha, Thank you for your review.

10/10 – Uitstekend

leiann

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
❤️❤️❤️
This was a wonderful, clean, eco-friendly hotel. Owners are very responsive and responded quickly to all her inquiries. It was a centralized location for us to do all the activities that we wanted to do in Hawi. I highly recommend this place if you’re in the area.
1 nacht verbleven in december 2022
Reactie van Kohala Village Inn op 7 jan 2023
Mahalo for the feed back.

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Very clean and comfortable
It was hard to find the office to check in. Actually never found the office. But once I looked at my phone, I saw codes for the rooms. Played with it a few times before we actually figured out how to use the door. Rooms were very clean, and comfortable. No complaints there. Would be nice to have a coffee pot in the lobby. Overall, pleased with stay and would come back.
1 nacht verbleven in december 2022
Reactie van Kohala Village Inn op 7 jan 2023
We apologies for the front desk being hard to find, though we appreciate the feed back. Thank you,

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was superbly well kept up. It was well decorated in quiet, good taste. It had a warmth due to its use of pine on the ceiling. It was painted in warm, inviting colors. I liked the use of photographs of people showing their individuality and kindliness. Very wholesome place overall. The proprietor has taken great pains with the place.
1 nacht verbleven in december 2022
Reactie van ML op 18 dec 2022
Aloha Charles, We are glad you enjoyed your stay with us! It looks like you stayed in one of our updated units. We have been working hard to complete the upgrades through out the facility and looking to complete the remaining units in 2023.

8/10 – Goed

JAMES D

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
2 nachten verbleven in november 2022

10/10 – Uitstekend

Lora

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hawi retreat stay
I love staying here. It feels more old school Hawaii plantation style. They did have a nice coffee station before covid. Hope they bring that back since there is a fridge only in your room. Very clean and well taken care of property.
2 nachten verbleven in november 2022

10/10 – Uitstekend

Lindsey

1 nacht verbleven in november 2022

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en voorzieningen
2 nachten verbleven in november 2022
Reactie van Nicolette op 7 nov 2022
Thank you for staying with us and thank you for your feedback. We appreciate it!

8/10 – Goed

Dennis and Linda

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2022
Reactie van Nicolette op 1 nov 2022
Thank you for your feedback, we appreciate it!

10/10 – Uitstekend

Rick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2022

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet, clean, and vintage. Great place to stay in Hawi.
1 nacht verbleven in maart 2020
Reactie van Deysha op 15 mrt 2020
Aloha, Thank you for choosing to stay here with us. We greatly appreciate you feedback. Mahalo,

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in maart 2020
Reactie van Nicolette op 10 mrt 2020
Thank you for staying with us. We appreciate your feedback!