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Beoordelingen van Outpost Inn

3 out of 5
Outpost Inn
790 North 4th St, Highlands, NC

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 103 van 198 beoordelingen" "
Gastenscore: 8 - Goed. 45 van 198 beoordelingen" "
Gastenscore: 6 - Redelijk. 25 van 198 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 198 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 198 beoordelingen" "

9,0/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

frederick

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Too many bright lights at night. Need dark shades in room 9
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Frances

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a cute place to stay! Updated and only minutes from Highlands shops and restaurants.
1 nacht verbleven in april 2024

8/10 – Goed

Brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quaint little Inn just outside Highlands downtown aptly named the Outpost. The Inn features nicely decorated , comfortable rooms and laid back ambiance. We enjoyed the outside firepit and the lobby living room area which were great places to relax after a day of hiking and site seeing. The staff was accommodating and responsive and I would go back
1 nacht verbleven in april 2024

10/10 – Uitstekend

Jason

1 nacht verbleven in april 2024

8/10 – Goed

Deborah

Positief: Netheid
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Keri

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our room was beautiful and cozy. I highly recommend this place!
1 nacht verbleven in maart 2024

10/10 – Uitstekend

geraldine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our stay at the Wells ( now the Outpost Inn). The room was very clean and nicely decorated. Lots of attention to detail and the staff was very welcoming. We will definitely be back- highly recommend this inn.
1 nacht verbleven in maart 2024

8/10 – Goed

Shellie

Positief: Netheid, staat van de accommodatie en faciliteiten
We would stay there again.
2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Ryan

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not the wells hotel. Don’t book, its a completely different place using the wells name.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Shannon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

6/10 – Redelijk

Jill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

6/10 – Redelijk

Kenneth

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Winter visit to Highlands
Hotel recently changed name and appears to be undergoing room renovation. No one at front deck for check in. Call number on door and eventually someone showed up. Did not receive txt or email with check in instructions. Rooms were pretty nice and clean. Comfortable bed, gas fire place. Hotel has lots of potential.
1 nacht verbleven in februari 2024

8/10 – Goed

Tim

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very cozy and well kept, enjoyed the complimentary champagne , easy 10 minute walk to town
1 nacht verbleven in februari 2024
Reactie van Outpost op 3 feb 2024
Thank you so much for staying with us! See you again soon!

10/10 – Uitstekend

Joseph

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Nicole

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved this place! So welcoming and comfortable
1 nacht verbleven in januari 2024
Reactie van Outpost Team op 3 feb 2024
I am so glad that you enjoyed your stay with us. We hope to see you again soon!

8/10 – Goed

Anne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice Stay
Comfy bed, good shower, good heat, big tv.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Justin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024

4/10 – Matig

GARY, Buford

Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is not as pictured. The pictures I booked based off of were clean, white, cozy, wine and cheese in the lobby, and a fireplace in every room...what we got was a lobby with no staff present the whole stay, a room with a deer head over the bed and retro metal patio chair for seating. The fireplace did not work and the only way to turn the lamp off was to unplug it. It was at least clean, but nit what we expected.
2 nachten verbleven in december 2023

6/10 – Redelijk

Hunter

Our room had some maintenance issues that need to be dealt with especially for the rate we paid. The lobby was closed and torn apart apparently for remodeling. We were not made aware of this when making our reservation.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Richard

1 nacht verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great little hotel
Great stay near shopping district.
1 nacht verbleven in december 2023

10/10 – Uitstekend

kathryn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was wonderful! Quiet and local to downtown.
2 nachten verbleven in december 2023

8/10 – Goed

Steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Stanley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place
It was good.
1 nacht verbleven in december 2023

8/10 – Goed

Kenneth

Positief: Netheid, personeel en service en comfort kamer
Mountain getaway
NO SIGN OUT FRONT OF LOCATION. PARKING SOME WHAT TRICKY. ROOM WAS OK. NOT A GOOD VALUE FOR WHAT WE PAID.
2 nachten verbleven in december 2023

4/10 – Matig

Lynn

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
So disappointed. While claiming to be a “hotel”, there was no one on site other than cleaning staff at any time. Had we needed something, someone from another property 20-30 minutes away would supposedly drive over. The room smelled like a mixture of moth balls and mold deterrent. The fireplace - a key reason I booked this overpriced room - was out of order. (We were not told this in advance.) The doors, which we were assured would lock automatically, did not lock unless you manually locked the door from the inside and held the handle perfectly still when closing the door, There were shared toiletries in the shower (full size, already open/used). You drive on a muddy gravel road to get to a tiny parking lot. There is a trash can on the porch of the laundry room that attracted a sizable black bear that I encountered when I went to get something from our car. The only positive things I can say was that it was clean, the towels and bedding were a nice quality, and the shower had good water pressure. Maybe it will improve under new ownership.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Douglas

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When we arrived we couldn't find a sign for the Hotel, turns out the hotel had been sold (apparently some time ago) and was undergoing renovations, very slowly. Girl at checkin told me that the fireplace in our room wasn't working. We paid extra for a room with a fireplace! She said that the room was alraedy discounted so she couldn't make an adjustment. There was a piece of paper taped to the wall saying not to use the fireplace that they were undergoing testing. Paper was old and worn and obviously nothing was being done. Why wouldn't they have the fireplaces working in below freezing weather? Room was cold - heat pump was very noisy. Could also hear people upstairs tramping around - no idea what they were doing! Old venetian blinds on windows that letin lots of light at night - were also not very private. Obvious poor workmanship and lack of maintenance. Sink in bathroom was separating for the wall, poor trim throughout. During our stay some of the other rooms blinds were left open and we could see what appeared to be renovated rooms that were not occupied. Desk clerk did not offer us any of those. Pathways were covered with decking - all worn and some broken places - dangerous! Even if they assured me that I could get a renovated room I'm not sure I would stay there again. Obviously not trustworthy - certainly appeared they were lying about several things. Don't ruin your stay in Highlands with this place.
2 nachten verbleven in november 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Quaint and peaceful
This hotel is amazing. Quaint and comfortable. Perfect spot for our stay. The office is rarely staffed. We got in late, past 6PM, office was closed however we never received a key code for our reservation. This was a Hotels.com error. We booked hoping to have the fireplace only to arrive to the fireplace having a note stating the fireplaces are out of order. Simple fixes. We were very comfortable in a beautiful surrounding. Knowing all of these items can easily be fixed. Being so close to downtown was perfect for our stay.
2 nachten verbleven in november 2023

6/10 – Redelijk

Nabil

Reisde met een groep, Reisde met partner
Positief: Netheid
Negatief: Voorzieningen
We went in December and there were many vacant rooms, which made it very quiet. The climate control system in the room was difficult to control. It was either too hot or too cold. Also, the gas fireplace, which is an attractive feature of the room, was not functioning. There was a printed note taped to the fireplace stating the fireplace should not be turned on. Our friends, who stayed in another room had the exact same printed note on their fireplace. The property should have told all of us that the fireplaces were all broken so that we could have made a better choice on where to stay in the area. It was disappointing to pay that much money for a room with a wonky climate control system and a broken charm feature of the room.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Rhonda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quaint place to stay.
1 nacht verbleven in december 2023

8/10 – Goed

Beverly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice room, but needs a couple of comfortable chairs. Parking area is very rough.
1 nacht verbleven in november 2023

6/10 – Redelijk

S

Positief: Netheid, personeel en service
Nice place, but reserved because of the fireplace and discovered it wasn’t working and was not offered a partial refund.
1 nacht verbleven in november 2023

8/10 – Goed

Michael

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
nice property. quiet and comfy. only negative: we went to the front desk for our free glass of champagne upon our arrival at 5:30pm and the office was closed for the day, though they had indicated the office was open until 6:00.
1 nacht verbleven in november 2023

4/10 – Matig

Briana

Reisde met partner
Positief: Netheid, personeel en service
Very noisy.. made it hard to sleep. Other than that it wasn’t too bad.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Erik

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and wonderful room.
1 nacht verbleven in november 2023

4/10 – Matig

Stephen a

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
3 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

DENNIS

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I’m writing to voice my extreme disappointment with the Wells Hotel property. I’m a former guest at the other property- the Highlander Mountain House and thoroughly enjoyed that stay. The Wells Hotel is a mess. Apparently they are remodeling the place and should have closed during, but instead stayed open. Our room had no closet, no hangers, the bathroom is tiny- with no counter space, there’s a hole in the wall where a wall hanger was supposed to be? a blank wall with a nail where I assume a missing picture is supposed to be. The whole room needs paint. There are no amenities - the lobby area is often unstaffed, and a joke. All this for $400 a night! It’s even more disappointing in light of their other property. We asked to stay in another room - but the place fully booked. My wife and I travel often, domestic and internationally and being charged $400 per night for this room and this place is just not acceptable.
2 nachten verbleven in oktober 2023

8/10 – Goed

Philip

Reisde met partner
Positief: Netheid
Property was beautiful in the mountains.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Clay

1 nacht verbleven in oktober 2023

8/10 – Goed

chris

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Emma

Positief: Netheid
2 nachten verbleven in oktober 2023

4/10 – Matig

Jonathan, West Columbia

Negatief: Personeel en service
Advertised fireplace was know to be non-operational by all staff and we were only notified an hour before arrival. This has obviously been a problem for a while. Refrigerator was broken. They did bring another one the next day. Ants. Sofa and chair had large stains on them. Office was locked most of the time and we only saw an attendant just as we were leaving. For nearly $300/night, they need to step it up.
2 nachten verbleven in oktober 2023

8/10 – Goed

Suzanne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

4/10 – Matig

Jarvis

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property was not even close to what was advertised. Would not ever book again. The desk clerk (Amy) was exceptionally nice and helpful and made the stay tolerable.
1 nacht verbleven in oktober 2023

8/10 – Goed

Peter

Positief: Netheid, personeel en service
2 nachten verbleven in oktober 2023

6/10 – Redelijk

Brian

Reisde met partner
Positief: Netheid
This place could be great. But seems to have settled for average. Not a bad stay by any means but nothing to crow about either.
2 nachten verbleven in oktober 2023