Een buitenzwembad, parasols voor strand/zwembad
Beschikbaarheid controleren

Beoordelingen van Hilton Tangier Al Houara Resort & Spa

5 out of 5
Hilton Tangier Al Houara Resort & Spa
KM 19.8 Route Nationale, Hjar Ennhal, Tangier-Assilah

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 107 van 177 beoordelingen" "
Gastenscore: 8 - Goed. 26 van 177 beoordelingen" "
Gastenscore: 6 - Redelijk. 21 van 177 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 177 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 177 beoordelingen" "

9,0/10

Netheid

8,6/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Iliass

4 nachten verbleven in oktober 2023
Reactie van MARIAM BAHBAH op 11 nov 2023
Dear Mr. Iliass,Thank you for taking the time to share your feedback. regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kindest Regards,Mariam BahbahGuest Relation Manager

10/10 – Uitstekend

Vincent

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel & experience
A great experience!! Super friendly welcome at the reception, an upgrade with a stunning view and since we had an early flight to catch a takeaway breakfast ready at the reception. Golf facilities looked great although I must admit we only visited the driving range. Overall very satisfied with the hotel, its services and friendly staff.
1 nacht verbleven in januari 2023
Reactie van MARIAM BAHBAH op 7 jan 2023
Dear Mr. Vincent,Thank you so much for taking the time to share with us your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We are delighted to hear that you had a pleasant stay with us! We hope to have the pleasure of welcoming you back soon.Kindest regardsMariam BahbahGuest Relation Manager

10/10 – Uitstekend

Ernest

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Echt een aanrader
De locatie is romantisch en indrukwekkend. De kamer is erg mooi ingericht en zeer comfortabel Badkamer met bad is luxe Service is perfect Aanrader!!
1 nacht verbleven in januari 2023
Reactie van MARIAM BAHBAH op 7 jan 2023
Dear Mr. Ernest,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regardsMariam BahbahGuest Relation Manager

8/10 – Goed

Sarah

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Het is een prachtig hotel in een mooie omgeving met uitzicht op de Atlantische Oceaan. Het personeel is over het algemeen wat afstandelijker. Tijdens het inchecken kregen we weinig informatie. In de kamer is ook weinig informatie over het hotel te vinden. Mijn man heeft coeliakie en moet glutenvrij eten. Wij hadden dit vooraf doorgegeven bij de boeking en per e-mail. Dit hebben wij nog nagevraagd bij het inchecken. Wij hadden voor halfpension gekozen. Voordat we gingen dineren hebben wij dit nogmaals bij het personeel aangegeven. Het zou worden nagevraagd. Er werd aangegeven dat alles glutenvrij zou zijn. Mijn man heeft op basis hiervan van alles gegeten. Op een van de laatste dagen gaf een chefkok echter aan dat o.a. de sushi wel gluten bevat. Mijn man heeft echter wel enkele dagen gluten binnengekregen. Hij is hier een aantal dagen flink ziek van geworden. Erg vervelend dat hier niet serieus mee om is gegaan. Dit verwacht je wel van een 5 sterren hotel. De kamer werd goed schoongemaakt door Samira. Hier waren we erg blij mee. Het strand wordt niet onderhouden door het hotel. Er lopen ook zwerfhonden rond. Hierdoor voelde ik mij niet veilig. Er was ook veel afval te vinden. Gelukkig konden we gebruik maken van het zwembad. Er komen veel zwerfkatten af op het ontbijt en diner. Dit kan voorkomen worden door ze ergens anders eten een drinken te geven. Een auto is handig aangezien het hotel afgelegen ligt.
7 nachten verbleven in september 2022
Reactie van MARIAM BAHBAH op 6 nov 2022
Dear Mrs. Sarah,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regardsMariam BahbahGuest Relation Manager

10/10 – Uitstekend

Ali

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super hotel
1 nacht verbleven in augustus 2022
Reactie van MARIAM BAHBAH op 2 sep 2022
Dear Mr. Ali,Thank you so much for taking the time to share with us your feedback.We are delighted to hear that you enjoyed your stay with us & hope to have the pleasure to welcome you back again.Kindest regards

10/10 – Uitstekend

saloua

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super top hotel
2 nachten verbleven in april 2022
Reactie van MARIAM BAHBAH op 1 jul 2022
Dear Mrs Saloua; Thank you for taking the time to share with us below positive feedback. We looking forward to welcome you back with us. Best regards

6/10 – Redelijk

mehdi, wpb

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen
1 nacht verbleven in mei 2024

6/10 – Redelijk

HASSAN ALI

Zakenreiziger
Positief: Netheid, voorzieningen
Negatief: Personeel en service
didn't like the fact that my reserved room was not available upon my arrival at 19.00 hrs!,there was no apology from the manager I met!! Breakfast was chaotic ,staff friendly but not competent! liked the surrounding area, food at the Olivier was good, unfortunately it was my second not experience with the hotel, first one was in 2019.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Medoss, Chicago

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place for vacations
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Evgenia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly clean rooms and spacious will be visiting again
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Kelsey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommend this hotel, it’s about a 20 min drive to the port of tangier. The staff was lovely and kind. The only thing I would complain about is the pricing at the bar. Moroccan mint tea was 60 MAD everywhere else is normally 15 MAD. And they never had tea in the buffet it was always empty. The buffet was amazing, lots of options. the resort is stunning, and big. Our room was always spotless. We also golfed at the resort there, it’s a very nice course. If I ever come back to tangier I will stay here 100 percent. Thanks for a wonderful stay Hilton.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Sarah

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Very clean, quite, helpful nice staff, food was great, bathrooms were spotless, housekeeping everyday, thank you hotel grand Mogader Menara for making my vacation a success I will definitely use this hotel for my future staying in Marrakech
5 nachten verbleven in april 2024

10/10 – Uitstekend

Abdulghani

Everything
9 nachten verbleven in februari 2024
Reactie van MARIAM BAHBAH op 7 mrt 2024
Dear Mr. Abdulghani,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best regards

10/10 – Uitstekend

NABIL

Reisde met een groep, Zakenreiziger, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was great and the staff were so professional. But the food may need some improvement.
Reactie van MARIAM BAHBAH op 29 jan 2024
Dear Mr. Nabil,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.. Rest assured that your feedback in regards the food has been shared with the concerned head of department.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation ManagerHilton Tangier Al Houara Resort & Spa

10/10 – Uitstekend

Abdulghani

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
9 nachten verbleven in januari 2024
Reactie van MARIAM BAHBAH op 29 jan 2024
Dear Mr. Abdulghani,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation ManagerHilton Tangier Al Houara Resort & Spa

10/10 – Uitstekend

Mona

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall beautiful property with friendly and professional staff, we really enjoyed our stay!
2 nachten verbleven in december 2023
Reactie van MARIAM BAHBAH op 29 jan 2024
Dear Mrs. Mona,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation ManagerHilton Tangier Al Houara Resort & Spa

8/10 – Goed

Christophe

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in december 2023
Reactie van MARIAM BAHBAH op 29 jan 2024
Dear Mr. Christophe,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation ManagerHilton Tangier Al Houara Resort & Spa

10/10 – Uitstekend

NAYEEMUDDN

3 nachten verbleven in november 2023
Reactie van MARIAM BAHBAH op 25 dec 2023
Dear Mr. Nayeemuddn,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation Manager

6/10 – Redelijk

Khaled

3 nachten verbleven in november 2023
Reactie van MARIAM BAHBAH op 25 dec 2023
Dear Mr. Khaled,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation Manager

6/10 – Redelijk

Leah, Milwaukee

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We came back to this hotel after having stayed when it first opened four years ago and I’m not sure if it was the off season that contributed or just really not being well taken care of in the four years but the condition was really sad to see. So many broken doors, appliances, lights on balconies, ants and bugs everywhere - while the front desk was sorry they also stated this is to be expected during off season. I’m shocked that bugs would be part of an expectation during any season. No additional food options besides spaghetti and chicken nuggets, highly advise spending your money somewhere else. Just a big bust and will stay in Tangier proper next time with less of a pricey stay!
Reactie van MARIAM BAHBAH op 23 nov 2023
Dear Mrs. Leah;Thank you for taking the time to share with us your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely disappointed to hear that we failed to do so.Please be assured that the concerned department is reviewing your comments to ensure they are used to improve our guest's experience and avoid such issues in the future.We hope you will consider staying with us in the future to make it up for you.Best regardsMariam BahbahGuest Relation Manager

10/10 – Uitstekend

Rima

1 nacht verbleven in november 2023
Reactie van MARIAM BAHBAH op 11 nov 2023
Dear Mrs. Rima;Thank you for taking the time to share your feedback. regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kindest Regards,Mariam BahbahGuest Relation Manager

10/10 – Uitstekend

Bela

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Awesome location, Beautiful room .Very friendly and helpful staff. Would love to back again.
1 nacht verbleven in oktober 2023
Reactie van MARIAM BAHBAH op 11 nov 2023
Dear Mrs. Bela,Thank you for taking the time to share your feedback. regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kindest Regards,Mariam BahbahGuest Relation Manager

10/10 – Uitstekend

Reda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Très belle et bon accueil. Le personnel est au petit soin et toujours present pour nous satisfaire.
2 nachten verbleven in oktober 2023
Reactie van MARIAM BAHBAH op 24 okt 2023
Dear Mr. reda,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.Looking forward to welcome you back again in the nearest future.Kindest RegardsMariam BahbahGuest Relation Manager

10/10 – Uitstekend

Nida

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The staff was amazing
2 nachten verbleven in oktober 2023
Reactie van MARIAM BAHBAH op 23 okt 2023
Dear Mrs. Nida,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to our resort very soon.Kindest RegardsMariam BahbahGuest Relation Manager

10/10 – Uitstekend

Amina

3 nachten verbleven in september 2023
Reactie van MARIAM BAHBAH op 19 okt 2023
Dear Mrs. Amina,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to our resort very soon.Kindest RegardsMariam BahbahGuest Relation Manager

10/10 – Uitstekend

Abdelali

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is great about the property. Big thanks to the Housekeeping staff who always smile when you walk by them.
2 nachten verbleven in september 2023
Reactie van MARIAM BAHBAH op 25 sep 2023
Dear Mr. Abdelali,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest futureBest regardsMariam BahbahGuest Relation Manager

10/10 – Uitstekend

HAKAN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Magnifique comme chaque année
7 nachten verbleven in september 2023
Reactie van MARIAM BAHBAH op 17 sep 2023
Dear Mr. Hakan,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest futureKindest regardsMariam BahbahGuest Relation Manager

2/10 – Ontzettend slecht

Sonya

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hôtel nul
Le pire hôtel que j’ai connu au Maroc. Pour une première fois sa sera la dernière aussi. Personnel à revoir surtout votre voiturier qui sert strictement à rien du tout. Fuite dans la salle de bain, prise qui ne marche pas, problème de verrou dans la chambre. Bref je ne recommande surtout pas cette hôtel. Et arrêter de vous comparez au Mazagan vous n’avez rien d’un hôtel de luxe.
3 nachten verbleven in september 2023
Reactie van MARIAM BAHBAH op 17 sep 2023
Dear Mrs. Sonya,We would like to thank you for choosing Hilton Tangier AlHouara Resort and Spa and for taking time to review your experience with us.We would like to extend our sincerest apologies for the difficulties you encountered during your recent visit and we are very sorry to read that your experience didn't meet your expectations.Looking forward to welcome you back for a future stay to make it up for you.Best regardsMariam BahbahGuest Relation Manager

8/10 – Goed

paul

Reisde met een groep
Positief: Personeel en service, comfort kamer
Negatief: Netheid
Cockroach in bedroom
2 nachten verbleven in september 2023
Reactie van MARIAM BAHBAH op 11 sep 2023
Dear Mr. Paul,We would like to thank you for choosing Hilton Tangier Al Houara Resort and Spa and for taking time to review you experience with us.We would like to extend our sincerest apologies for the difficulties you encountered during your recent visit and we are very sorry to read that your experience didn't meet your expectations.Please be assured that your constructive remark has been taken into great consideration. We are looking forward to have the opportunity to restore your faith in our hotel and make it up for you.Best regardsMariam BahbahGuest Relation Manager

10/10 – Uitstekend

Fariba, Braintree

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel! Concierge was helpful.
4 nachten verbleven in augustus 2023
Reactie van MARIAM BAHBAH op 7 sep 2023
Dear Mrs. Fariba,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest futureKindest regardsMariam BahbahGuest Relation Manager

10/10 – Uitstekend

Hmida

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
👍👍👍👍
Au top du début à la fin !!!
6 nachten verbleven in augustus 2023
Reactie van MARIAM BAHBAH op 31 aug 2023
Dear Mr. Hmida,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest futureKindest regardsMariam BahbahGuest Relation Manager

8/10 – Goed

Anass

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 eme fois au hilton hourra , super hôtel ,petit coin de paradis personel au petit soin , super piscine , infrastructure magnifique , seul bémol , le restaurant buffet du soir n’est pas top , pas beacoup de choix et la qualité n’est plus au rendez vous . Hôtel un peu loin de tout
1 nacht verbleven in augustus 2023
Reactie van MARIAM BAHBAH op 28 aug 2023
Dear Mr. Anass,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kind RegardsMariam BahbahGuest Relations Manager

8/10 – Goed

Ruth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van MARIAM BAHBAH op 28 aug 2023
Dear Mrs. Ruth,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kind RegardsMariam BahbahGuest Relations Manager

2/10 – Ontzettend slecht

kyriacos

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
THE WORST CUSTOMER SERVICE OF ALL TIME!
2 nachten verbleven in augustus 2023
Reactie van MARIAM BAHBAH op 20 aug 2023
Dear Mrs. Kyriacos,We would like to thank you for choosing Hilton Tangier Al Houara Resort and Spa, and for taking the time to review your recent stay with us, we deeply regret to read how much your experience was disappointing.Please believe that your feedback is important to us as it helps us improving our service and better meeting your expectations.We hope you will consider staying with us again.Best regards

10/10 – Uitstekend

Amine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was amazing. Best service we had at a hotel in Morocco so far.
3 nachten verbleven in juli 2023
Reactie van MARIAM BAHBAH op 20 aug 2023
Dear Mr. Amine,We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Hilton Al Houara Resort & Spa was an enjoyable one.We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.Best regards

10/10 – Uitstekend

Jan, Saint Laurent

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023
Reactie van MARIAM BAHBAH op 30 jul 2023
Dear Mr. Jan,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regardsMariam BahbahGuest Relation Manager

10/10 – Uitstekend

Abdelkarim

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Séjour fantastique à Tanger
Séjour en famille fantastique. Personnel très sympathique et aux petits soins. Les équipements de l’établissement sont top. Le buffet du petit déjeuner est savoureux et fourni. Le personnel du Kids Club et Summer camp est super attentionné. Nous reviendrons.
2 nachten verbleven in juli 2023
Reactie van MARIAM BAHBAH op 30 jul 2023
Dear Mr. Abdelkarim, Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regardsMariam BahbahGuest Relation Manager

10/10 – Uitstekend

Carsten Prof.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Preis- Leistung bei den Getränken passt nicht. Sonst alles super
2 nachten verbleven in juli 2023
Reactie van MARIAM BAHBAH op 23 jul 2023
Dear Mr. Carsten,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regards

6/10 – Redelijk

Christina, Ridley park

5 nachten verbleven in juli 2023
Reactie van MARIAM BAHBAH op 23 aug 2023
Dear Mrs. Cristina,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Al Houara Resort & Spa.We are disappointed to hear that your stay was not as expected. your feedback is of paramount importance in ensuring that we continually deliver the service Hilton is renowned for. As a Company we strive towards exceeding our guests' expectations and we are therefore concerned to read that on this occasion we failed to do so.Looking forward welcoming you back in the nearest future to make it up for you.Best regards

2/10 – Ontzettend slecht

ouiam

2 nachten verbleven in juli 2023
Reactie van MARIAM BAHBAH op 27 jul 2023
Dear Mrs. Ouiam,Thank you so much for taking the time to share with us your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We regret that you didn't have the comfortable, relaxing visit we strive to provide our valued guests.Looking forward to welcome you back for a future stay to make it up for youBest regards

10/10 – Uitstekend

Syed

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent hotel !
4 nachten verbleven in juli 2023
Reactie van MARIAM BAHBAH op 12 jul 2023
Dear Mr. Syed,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regards

10/10 – Uitstekend

Ahmed

Reisde met familie en kleine kinderen
Positief: Personeel en service, staat van de accommodatie en faciliteiten
It was a fabulous experience, definitely going back
4 nachten verbleven in juni 2023
Reactie van MARIAM BAHBAH op 12 jul 2023
Dear Mr. Ahmed,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regards

10/10 – Uitstekend

Omer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing time and experience
Amazing hotel. The staff were very nice and attended to every need. The aesthetics of the hotel were beautiful.
4 nachten verbleven in juni 2023
Reactie van MARIAM BAHBAH op 21 jun 2023
Dear Mr. Omer,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best RegardsMariam BahbahGuest Relation Manager

10/10 – Uitstekend

Ramia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2023
Reactie van MARIAM BAHBAH op 31 mei 2023
Dear Mrs. Ramia,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best Regards

6/10 – Redelijk

ROSY

Reisde met familie
Positief: Netheid
6 nachten verbleven in mei 2023
Reactie van MARIAM BAHBAH op 27 mei 2023
Dear Mrs. Rosy,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best Regards

10/10 – Uitstekend

ayoub

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great work guys, I love this place definitely I’m coming back again. Thanks to Mona the concierge agent for the good organisational abilities
2 nachten verbleven in mei 2023
Reactie van MARIAM BAHBAH op 6 mei 2023
Dear Mr. Ayoub,Thank you for taking the time to share with us your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We are delighted to hear that your stay was a pleasant one.We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.We hope to have the pleasure of having you among us in the nearest future.Best Regards

8/10 – Goed

Noreen

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property. Clean rooms. Only negative is the service provided at the buffet breakfast and buffet dinner at Argan restaurant— staff did not attend to tables to provide beverages; staff had to be asked repeatedly for basic drinks like water or coffee. Food often ran out before the closing of the buffet service. Rest of the hotel property was beautiful and amazing.
3 nachten verbleven in april 2023
Reactie van MARIAM BAHBAH op 5 mei 2023
Dear Mrs.Noreen,Thank you for choosing Hilton Tangier Alhouara Resort & Spa for your recent stay.We are delighted that you like both our location, rooms! On the other hand, we are disappointed to hear that your stay was not as expected rest assured that your feedback has been shared with the concerned head of department for their prompt action.Looking forward to welcome you back to make it up for you.Best regards

10/10 – Uitstekend

Rachid

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
6jours 5nuit l'impression d'être au paradis hotel magique propre et bien entretenu personnel au petit soin
5 nachten verbleven in april 2023
Reactie van MARIAM BAHBAH op 30 apr 2023
Dear Mr. Rachid,Thank you for taking the time to share your feedback. While we are delighted to hear you enjoyed the hospitality provided by our team!We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love to have the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best Regards

10/10 – Uitstekend

Jeffrey Tyrone

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceptional property of which the architectural design and layout are what one envisions when thinking of Morocco. The staff -- front of house and back of house -- were all superb in carrying out their respective duties and the collective mission of the hotel.
6 nachten verbleven in april 2023
Reactie van MARIAM BAHBAH op 28 apr 2023
Dear Mr. Tyrone,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcoming you back in the nearest futureKindest regards

6/10 – Redelijk

Yassine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Simple and effective architecture. Beautiful hotel with a phenomenal golf course and golf training facility. We were however quite disappointed with the limited dining options. For a 5 star hotel a small dinner buffet as the only dinner option is not enough. In addition, the breakfast buffet was also fairly limited. A good benchmark for this hotel's standing would be the Hyatt Regency in Taghazout. Al Houara falls pretty short of that unfortunately. I would definitely come back to this resort but only for the golf. The prices for accommodation and food are not a good enough value in my opinion.
1 nacht verbleven in april 2023
Reactie van MARIAM BAHBAH op 28 apr 2023
Dear Mr. Yassine,Please believe that your feedback is important to us as it helps us improving our service and better meeting your expectations.We understand what you encountered with the service can be upsetting; we will work hard to rectify the issues you noted.We hope to have the opportunity to welcome you again in the near future.Best regards