First room we were put in to had a dirty bed. Checked in late and had put stuff away, items in fridge, etc before finding this out and having to go to bed 30 minutes later. Hotel offered to move us which meant packing everything up and trying to get my son in bed for a 6am rise due to a sporting event. I got an apology and a free app. What a joke. 🙄 Hotel clearly caters to the travel hockey teams. And those kids and families were so damn loud. This place was so loud both nights of our stay with kids bouncing around everywhere, unsupervised, both in the outdoor hot tub, like it was a playground, and the indoor pool and hot tub. Hotel signs by the pool and both hot tubs indicate kids under 16 to be accompanied by an adult. There was no supervision nor staff to oversee this rule. My end of night relaxation with a dip in the outdoor tub was far from enjoyable. In fact, it was quite miserable. And having to go to bed at 10pm both nights because of a 6am awake time wasnt possible here. Party central hotel who is known to cater to all these ice hockey teams/families. I will never return.