Interieur
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Beoordelingen van Hotel Alexandra

4.5 out of 5
Hotel Alexandra
32 City Garden Road, North Point, Hong Kong

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 124 van 318 beoordelingen" "
Gastenscore: 8 - Goed. 115 van 318 beoordelingen" "
Gastenscore: 6 - Redelijk. 35 van 318 beoordelingen" "
Gastenscore: 4 - Matig. 29 van 318 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 15 van 318 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Melinda

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prima verblijf gehad. Goede ligging. Medewerkers waren erg aardig. De toegang tot het hotel is wel wat 'eigenaardig', maar dat zit een prettig verblijf verder niet in de weg.
8 nachten verbleven in juni 2023
Reactie van Guest Services Manager op 14 jul 2023
Thank you for staying at Hotel Alexandra. We are glad to read your favourable remark regarding our service, we look forward to serving you again in the near future.

10/10 – Uitstekend

Maria Angelie Janine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love that the housekeeping was keeping our room tidy and fresh.
3 nachten verbleven in mei 2024

8/10 – Goed

KYUNGHO

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
지하철 역이나 공항버스 정류장에서 가깝고, 주변에 음식점도 많음.
2 nachten verbleven in mei 2024
Reactie van Guest Services Manager op 23 mei 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

10/10 – Uitstekend

Teresa

Positief: Netheid, staat van de accommodatie en faciliteiten
This is our third time staying in the hotel. It’s very a convenience location. However, the shower area has lots of mold, which makes it disgusting! Seems like it’s worse than ever before!
7 nachten verbleven in april 2024
Reactie van Guest Services Manager op 13 mei 2024
Thank you very much for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations and we will review your comments with our respective departments and make the necessary improvements. We look forward to serving you again in the near future.

10/10 – Uitstekend

omar, Astoria

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well done, friendly staff and rooms are easy to get around. Nice beds.
3 nachten verbleven in april 2024
Reactie van Guest Services Manager op 8 mei 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

6/10 – Redelijk

Jacqueline

Positief: Personeel en service
Basic hotel
1 nacht verbleven in april 2024
Reactie van Guest Services Manager op 7 mei 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

10/10 – Uitstekend

Netra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Guest Services Manager op 7 mei 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

8/10 – Goed

Kwok

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lost personal property and suspect the cleaning maids took it
6 nachten verbleven in maart 2024

10/10 – Uitstekend

Tatsuya

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
砲台山駅から雨に濡れずにホテルまでいけます。 駅にはマック、スーパー、セブンもあります。 肝心のホテルですが、すごく綺麗でしっかりしたホテルです。フロントが豪華で、お部屋の水回りなども全く問題なく、日本のいわゆるちょっといいホテルくらい。セントラルや、チムサーチョイからは離れますが、その辺りのホテルに比べると、すごくコスパがいいです。 香港に来る時はここ一択だなと思いました。
2 nachten verbleven in mei 2024
Reactie van Guest Services Manager op 7 mei 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

4/10 – Matig

Kana

Zakenreiziger
Positief: Netheid, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
When I stayed, air conditioning was not working. So the floor got wet and room was so humidity. Couldn’t sleep well
3 nachten verbleven in april 2024
Reactie van Guest Services Manager op 3 mei 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

4/10 – Matig

Kin Yip, Ma On Shan

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Services Manager op 7 mei 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

10/10 – Uitstekend

Anna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Simply a palace of life memories... This hotel and staff are wonderful. It is a place that feels regal, food is amazing, I had the pool to myself in the morning, the gym is fantastic and the decor is something else.
2 nachten verbleven in april 2024
Reactie van Guest Services Manager op 2 mei 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

8/10 – Goed

Bradley

4 nachten verbleven in april 2024
Reactie van Guest Services Manager op 23 mei 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

4/10 – Matig

Kit sum

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
床超硬，好難瞓得著，側身瞓更加硬到似瞓木板杘！地板會出水，已經長開冷氣20度和大風，地板長期是濕的！好易滑倒！梳化有臭汗味！
3 nachten verbleven in april 2024
Reactie van Guest Services Manager op 2 mei 2024
感謝 閣下入住歷山酒店並與我們分享您的入住體驗。很抱歉這次的入住體驗未能達到閣下期望。我們會與相關部門作出檢視及改進，並藉此提升服務品質，為您和所有客人提供更優良和專業的服務。非常感謝您的寶貴意見，並希望未來有機會再次為您服務。

10/10 – Uitstekend

Jeehoo

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
홍콩 호텔 중에 제일 좋은 듯요
1 nacht verbleven in april 2024
Reactie van Guest Services Manager op 2 mei 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

8/10 – Goed

Tanya

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
非常好的一個選擇，酒店周邊環境很好，好多食肆，好多交通工具選擇
2 nachten verbleven in april 2024
Reactie van Guest Services Manager op 24 apr 2024
感謝 閣下入住歷山酒店，並對我們的服務感到滿意，期待不久將來能再次為您服務。

8/10 – Goed

Stella

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Services Manager op 24 apr 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

10/10 – Uitstekend

Carmen Haduca

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like it so much, the service is very good. I did pick this hotel because I like the ambiance and i see the pool its big and beautiful, I also called the staff if the pool is open they said yes and when we got there it is not open .we bought some swimsuits butbwe never used it. This is very disappointing.
2 nachten verbleven in april 2024
Reactie van Guest Services Manager op 22 apr 2024
Thank you very much for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations and we will review your comments with our respective departments and make the necessary improvements. We look forward to serving you again in the near future.

10/10 – Uitstekend

SIN WA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is perfect. No matter the location and the room quality. This is the second time I stayed and I will definitely come back again.
8 nachten verbleven in april 2024
Reactie van Guest Services Manager op 18 apr 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

8/10 – Goed

Janet

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is linked to Fortress Hill MTR Station via an overhead bridge. Very convenient! Lots of dining options with supermarket/ pharmacy etc located all nearby. Very good.
9 nachten verbleven in april 2024
Reactie van Guest Services Manager op 16 apr 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

10/10 – Uitstekend

BYOUNG SIK

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
교통도 좋고 주변에 먹을데도 많고 좋아요
2 nachten verbleven in april 2024
Reactie van Guest Services Manager op 16 apr 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

10/10 – Uitstekend

Lee

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
設備很新穎，環境乾淨整潔。地點交通方便，適合自由行旅客。
2 nachten verbleven in april 2024
Reactie van Guest Services Manager op 11 apr 2024
感謝 閣下入住歷山酒店，並對我們的服務感到滿意，期待不久將來能再次為您服務。

8/10 – Goed

Koon Ming

Reisde met familie
Negatief: Voorzieningen
Easy to reach
1 nacht verbleven in maart 2024
Reactie van Guest Services Manager op 9 apr 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

10/10 – Uitstekend

Ronald

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
整潔
1 nacht verbleven in maart 2024
Reactie van Guest Services Manager op 8 apr 2024
感謝 閣下入住歷山酒店，並對我們的服務感到滿意，期待不久將來能再次為您服務。

8/10 – Goed

Teresa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient location, just a bridge away from MTR
7 nachten verbleven in maart 2024
Reactie van Guest Services Manager op 8 apr 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

10/10 – Uitstekend

Wendy Wing Fong

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient! Lots of options for dining. Friendliness of the staff especially Aaron! Will come back in the future.
22 nachten verbleven in februari 2024
Reactie van Guest Services Manager op 8 apr 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

8/10 – Goed

Wai Hee David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location
13 nachten verbleven in maart 2024
Reactie van Guest Services Manager op 9 apr 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

8/10 – Goed

Benny

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Conveniently located with plenty of transportation options. Plenty of food choices with walking distance.
2 nachten verbleven in maart 2024
Reactie van Guest Services Manager op 21 mrt 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

10/10 – Uitstekend

Hiu Yu Connie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and tidy Clean staff extremely diligent and polite. Facility is new and kept well. A very good stay.
5 nachten verbleven in maart 2024
Reactie van Guest Services Manager op 21 mrt 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

10/10 – Uitstekend

Gary

2 nachten verbleven in maart 2024
Reactie van Guest Services Manager op 21 mrt 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

8/10 – Goed

Ranjit

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
NA
14 nachten verbleven in februari 2024
Reactie van Guest Services Manager op 21 mrt 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

8/10 – Goed

Wing Han

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
清潔不足，其他都好好
4 nachten verbleven in maart 2024
Reactie van Guest Services Manager op 14 mrt 2024
感謝 閣下入住歷山酒店並與我們分享您的入住體驗。很抱歉這次的入住體驗未能達到閣下期望。我們會與相關部門作出檢視及改進，並藉此提升服務品質，為您和所有客人提供更優良和專業的服務。非常感謝您的寶貴意見，並希望未來有機會再次為您服務。

6/10 – Redelijk

XIAOHUA

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
6 nachten verbleven in februari 2024
Reactie van Guest Services Manager op 14 mrt 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

6/10 – Redelijk

Andy

Reisde met familie
Negatief: Personeel en service
Everything about this hotel is average at best. I am not the kind that will go into details to trash someone, but it seems like is not people friendly at all.
20 nachten verbleven in februari 2024
Reactie van Guest Services Manager op 14 mrt 2024
Thank you very much for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations and we will review your comments with our respective departments and make the necessary improvements. We look forward to serving you again in the near future.

10/10 – Uitstekend

M

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is kind.
1 nacht verbleven in februari 2024
Reactie van Guest Services Manager op 14 mrt 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

10/10 – Uitstekend

KEIKO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
受付やロビーが豪華でした。お部屋は狭いですが、香港の中心部に比べると広めになると思います。建物が新しくて清潔感があり、水圧も空調も問題なく快適に過ごせました。2連泊しましたが、シーツはそのままだけど敷き直してくださっていたし、タオルも新しい物が届いていました。駅から近く雨に濡れずにホテルへ行けますし、空港からのバス停からも近かったです。周辺のお店は早くに閉店してしまうので、夜に出歩くとしても、マクドナルドやコンビニになってしまいました。ホテルの入り口がいくつかありますが、そこにはスタッフの方がいらっしゃるので、安心感がありました。また利用したいです。
2 nachten verbleven in februari 2024
Reactie van Guest Services Manager op 14 mrt 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

10/10 – Uitstekend

Suzanne

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Highly recommended hotel for short stay in HK
Service Staff was helpful as I lost my cellphone in the taxi and they helped me to get it back within 2 hours. Beds were comfortable and clean. Overall the hotel was impressively decorated and staff were courteous. Short walk to the MTR station. They also helped us booked a taxi to the airport without fuss.
4 nachten verbleven in februari 2024
Reactie van Guest Services Manager op 21 mrt 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

8/10 – Goed

JAEYOON

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
커넥티드룸에서 묵었는데 (3명*2개방 = 6명) 2~3인용 방 자체를 통로만 연결시켜 놓은것이기 때문에 대가족이 함께 머물기에는 부적절합니다. 다만 MTR 접근성이 좋은 편이고 주변에 왓슨스, 편의점, 파이브가이즈, 맥도날드 등이 있어서 편하게 이용할 수 있었습니다. 조식은 가격대비 적당하다고 생각됩니다.
3 nachten verbleven in februari 2024
Reactie van Guest Services Manager op 14 mrt 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

10/10 – Uitstekend

Shalini

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lobby was beautiful! Rooms were slightly small and difficult to move around in at times but comfy overall. It was a good stay, would definitely stay here again. It’s close to the MTR and there are a lot of food places nearby.
4 nachten verbleven in december 2023
Reactie van Guest Services Manager op 14 mrt 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

10/10 – Uitstekend

Mel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staffs with good service. Lucky to have a room with nice view.
8 nachten verbleven in februari 2024
Reactie van Guest Services Manager op 14 mrt 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

8/10 – Goed

chau wan s

1 nacht verbleven in februari 2024
Reactie van Guest Services Manager op 14 mrt 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable
3 nachten verbleven in februari 2024
Reactie van Guest Services Manager op 14 mrt 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

10/10 – Uitstekend

Changmin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Guest Services Manager op 14 mrt 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

2/10 – Ontzettend slecht

See hyun

Reisde met een groep
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2024
Reactie van Guest Services Manager op 14 mrt 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

8/10 – Goed

Selene S.

Good property
2 nachten verbleven in februari 2024
Reactie van Guest Services Manager op 14 mrt 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We arrived in the evening for a long layover in Hong Kong and wanted to go straight to bed. Check in took a few moments and we were off to the room. Breakfast was included and was adequate. Coffee with breakfast buffet was terrible. So Bad. Starbucks near by resolved that.
1 nacht verbleven in januari 2024
Reactie van Guest Services Manager op 14 mrt 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

10/10 – Uitstekend

Mang Chon

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Guest Services Manager op 14 mrt 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

2/10 – Ontzettend slecht

Ho Wing

1 nacht verbleven in januari 2024
Reactie van Guest Services Manager op 14 mrt 2024
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
交通方便，很近地鐵站，附近很多食肆可以選擇。
1 nacht verbleven in januari 2024
Reactie van Guest Services Manager op 15 jan 2024
感謝 閣下入住歷山酒店，並對我們的服務感到滿意，期待不久將來能再次為您服務。

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location. MTR near by.
1 nacht verbleven in januari 2024
Reactie van Guest Services Manager op 15 jan 2024
Thank you for staying at Hotel Alexandra. We are glad to read your favourable remark regarding our service, we look forward to serving you again in the near future.