Pillowtop-bedden, een kluis op de kamer, verduisterende gordijnen
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Beoordelingen van Aqua Palms Waikiki

2.5 out of 5
Aqua Palms Waikiki
1850 Ala Moana Blvd, Honolulu, HI

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 430 van 1010 beoordelingen" "
Gastenscore: 8 - Goed. 330 van 1010 beoordelingen" "
Gastenscore: 6 - Redelijk. 143 van 1010 beoordelingen" "
Gastenscore: 4 - Matig. 76 van 1010 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 31 van 1010 beoordelingen" "

8,2/10

Netheid

8,8/10

Personeel en service

7,6/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Mark

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024

6/10 – Redelijk

summer

Positief: Netheid
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Diana

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super close to the lagoon and beach, very clean, in close proximity to stores, not too busy of an area. You have the option of leaving your bags after check out which is at noon with bell services. Rooms are spacious clean and contain a mini fridge, microwave, coffee, shampoo, body wash, conditioner, moisturizer. They lend you beach towels, chairs for no fee. Loved it here and would definitely stay again!
3 nachten verbleven in mei 2024
Reactie van Aqua Palms Waikiki Front Desk op 20 mei 2024
Aloha Diana! Thank you for a wonderful review. We are thrilled to hear that you loved every aspect of your stay, and that our staff, accommodations & location all enhanced the quality of your vacation. We hope to welcome you again soon! Mahalo.

10/10 – Uitstekend

Evan

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Aqua Palms Waikiki Front Desk op 20 mei 2024
Aloha Evan! Thank you very much for 5-star review. It would be our pleasure to welcome you again in the future! Mahalo.

8/10 – Goed

Teruyo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
good
3 nachten verbleven in mei 2024
Reactie van Aqua Palms Waikiki Front Desk op 20 mei 2024
Aloha Teruyo! Thank you very much for 4-star review. It would be our pleasure to welcome you again in the future! Mahalo.

10/10 – Uitstekend

Stephanie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was on point just that the elevator took a bit
1 nacht verbleven in mei 2024
Reactie van Aqua Palms Frontdesk op 12 mei 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Pretzel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location
Reactie van Aqua Palms Frontdesk op 12 mei 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

James

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great. Very close to great shopping and food options
3 nachten verbleven in april 2024
Reactie van Aqua Palms Frontdesk op 12 mei 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Ross

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice room top floor ocean views. Vary polite staff.
2 nachten verbleven in april 2024
Reactie van Aqua Palms Frontdesk op 12 mei 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Felicia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed in this hotel in April 2022 and came back in April 2024. My experience in 2022 is still the same 2024. Everything about this Hotel is AMAZING. I hope that you don’t convert all the rooms to Condos.. Aqua Resort will be my got to hotel on all my vacy to Hawaii..
16 nachten verbleven in april 2024
Reactie van Aqua Palms Frontdesk op 12 mei 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Janet

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is in a great location - walkable to both the Ala Moana Shopping Center & the beach. The staff were really friendly and knowledgeable.
2 nachten verbleven in april 2024
Reactie van Aqua Palms Frontdesk op 12 mei 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Ruth Vanessa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Aqua Palms Frontdesk op 12 mei 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Steve

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the location & view of Diamond Head. Looked down on the Hilton Village Pond. Easy walk to snorkel by the Hilton Pier.
4 nachten verbleven in april 2024
Reactie van Aqua Palms Frontdesk op 12 mei 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Darlene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff.
1 nacht verbleven in april 2024
Reactie van Aqua Palms Frontdesk op 12 mei 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Shenghao, Toronto

2 nachten verbleven in april 2024
Reactie van Aqua Palms Waikiki Front Desk op 20 mei 2024
Aloha Shenghao! Thank you very much for 4-star review. It would be our pleasure to welcome you again in the future! Mahalo.

6/10 – Redelijk

Hope

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Parking was pretty rough, rooms were dated and hallways were kinda dingy. But the staff was lovely and the view was amazing.
1 nacht verbleven in april 2024
Reactie van Patty Maher op 1 mei 2024
Dear Hope, Thank you for taking the time to review your stay. We are glad to know that our staff and beautiful views were the highlight of your visit to us. Having said that, your candid feedback hasn’t gone unnoticed, and we will make it a point to share it with our team to ensure a seamless stay in the future.With Aloha,Patty MaherGeneral Manager

10/10 – Uitstekend

Frederick, Lakewood

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent balcony with views of both Diamondhead as well as the ocean. Beautiful park across the street. Dining options run the gamut from food trucks to fine dining.
1 nacht verbleven in april 2024
Reactie van Aqua Palms Frontdesk op 12 mei 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Carole, Whitby

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close walking distance to marina, the Hilton Village, wakiki
2 nachten verbleven in februari 2024
Reactie van Aqua Palms Desk op 24 apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Don

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Very solid hotel. Staff is excellent. Beds are comfortable. Shower is plentiful with hot water. The rest of the room is a little dated, nothing serious. AC however is very loud. I was traveling with several others and their rooms were the same
6 nachten verbleven in april 2024
Reactie van Aqua Palms Desk op 24 apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Laura, Halifax

Positief: Personeel en service
2 nachten verbleven in april 2024
Reactie van Aqua Palms Desk op 24 apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Evalyn

Positief: Personeel en service
6 nachten verbleven in april 2024
Reactie van Aqua Palms Desk op 24 apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Rodolfo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was great
5 nachten verbleven in maart 2024
Reactie van Aqua Palms Desk op 24 apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Nadine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super convenient and best affordable place we've stayed attractive in Waikiki so far.
2 nachten verbleven in januari 2024
Reactie van Aqua Palms Desk op 24 apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Hongxia

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
A nice hotel with reasonable price. The room with two beds is quiet and small, but fine to accommodate 3 persons. The bathroom door is hard to open after close. Bed is comfortable, while the pillows are not in our room. There is around 10min walking to Waikiki beach. Very close to bus stop and restaurants.
3 nachten verbleven in maart 2024
Reactie van Aqua Palms Desk op 24 apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Ihor

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good service and attentive caring group of staff. Although did see a few cockroaches on 9th floor this year; last year there were none. Fitness room could be better equipped.
9 nachten verbleven in maart 2024
Reactie van Aqua Palms Desk op 5 apr 2024
Thanks for staying with us. We appreciate your feedback!

6/10 – Redelijk

Elizet

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the location I don’t like that they charged me a lot about amenities that we didn’t use because the pool was closed. And they supposed to clean the room one time every other day , we stayed for 5 nights and 6 days and they only cleaned the Room one time.
5 nachten verbleven in maart 2024
Reactie van Patty Maher op 17 apr 2024
Dear Elizet, Mahalo for taking the time to review your stay. While we are glad to know you liked our location, we are saddened to hear about the disappointing aspects. This is certainly not the kind of experience we strive to provide to our guests. Please be assured that your valuable insights will be shared with our team to ensure a better experience in the future.With Aloha,Patty MaherGeneral Manager

10/10 – Uitstekend

Rafal, Henderson

4 nachten verbleven in maart 2024
Reactie van Aqua Palms Desk op 24 apr 2024
Thanks for staying with us. We appreciate your feedback!

2/10 – Ontzettend slecht

Vanessa

Reisde met een groep
I paid for a room with two beds and they gave me a room with one bed and a sofa bed and the mattress on the sofa bed was extremely uncomfortable and thin, all the rods would laugh. Furthermore, the room, since it is not made for two beds, was almost too small. that you couldn't even walk comfortably. I really don't recommend it, and it seems terrible to me to pay for something and receive what they want and not for what they paid for. 👎👎👎
3 nachten verbleven in maart 2024
Reactie van Patty op 30 mrt 2024
Aloha Vanessa:I'm sorry to hear of your disappointment. While we try to do everything possible to honor guests requests, our bedding is not guaranteed.We hope that you will give us another opportunity to serve you in the future.Patty Maher, CMCAGeneral Manager

10/10 – Uitstekend

SATOSHI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Aqua Palms Frontdesk op 30 mrt 2024
Thanks for staying with us. We appreciate your feedback!

4/10 – Matig

Gina

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Still had some trash residue in the room, AC was never at the temperature set.
1 nacht verbleven in maart 2024
Reactie van Aqua Palms Desk op 23 mrt 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Peter

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location bus stop at front door or 10 minute walk to Ala Moana Centre
6 nachten verbleven in maart 2024
Reactie van Aqua Palms Desk op 23 mrt 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Philip

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The location was excellent for sightseeing near Waikiki Beach. We recommend brunch across the street at Goofy’s!
1 nacht verbleven in maart 2024
Reactie van Aqua Palms Desk op 23 mrt 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

James

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are friendly and helpful- property is a little older in places but the location is convenient. Access to perks like water filling stations, small beach chairs and towels and coffee in the lobby a plus.
8 nachten verbleven in maart 2024
Reactie van Aqua Palms Desk op 23 mrt 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Marie Lou

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff and really obliging. The bathroom is dated but the staff made up for what is lacking.
2 nachten verbleven in maart 2024
Reactie van Aqua Palms Desk op 23 mrt 2024
Thanks for staying with us. We appreciate your feedback!

6/10 – Redelijk

Hiromu

Positief: Personeel en service
Negatief: Netheid
3 nachten verbleven in maart 2024
Reactie van Aqua Palms Desk op 23 mrt 2024
Thanks for staying with us. We appreciate your feedback!

6/10 – Redelijk

Masafumi

Positief: Personeel en service
Negatief: Netheid
3 nachten verbleven in maart 2024
Reactie van Aqua Palms Desk op 23 mrt 2024
Thanks for staying with us. We appreciate your feedback!

6/10 – Redelijk

YOSHIKO

Negatief: Staat van de accommodatie en faciliteiten
9 nachten verbleven in maart 2024
Reactie van Patty Maher op 19 mrt 2024
Dear Yoshiko,Mahalo for taking the time to review your stay. If you have any additional feedback you’d like to share, we would love to hear from you.With Aloha,Patty MaherGeneral Manager

10/10 – Uitstekend

Geoffrey

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to land for a night!
1 nacht verbleven in maart 2024
Reactie van Aqua Palms Desk op 23 mrt 2024
Thanks for staying with us. We appreciate your feedback!

4/10 – Matig

Kenneth joy

2 nachten verbleven in maart 2024
Reactie van Aqua Palms Desk op 5 apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Osaki

3 nachten verbleven in maart 2024
Reactie van Aqua Palms Frontdesk op 30 mrt 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Lauren

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy check-in and rooms were clean. Good value for the price and walkable to the beach and the heart of Waikiki
1 nacht verbleven in februari 2024
Reactie van Aqua Palms Desk op 23 mrt 2024
Thanks for staying with us. We appreciate your feedback!

4/10 – Matig

gregory

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
"resort" fee of $30 per day doesn't get you much and was a fee I was not expecting... Definitely not an obvious charge that ruined the stay. The hotel isn't very nice I would look elsewhere.
9 nachten verbleven in februari 2024
Reactie van Aqua Palms Staff op 25 mrt 2024
Aloha,Thank you for sharing your experience with us. We will reach out to you directly for further info. Mahalo.

8/10 – Goed

Sudha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Proximity to beach and all restaurants.
2 nachten verbleven in maart 2024
Reactie van Aqua Palms Desk op 23 mrt 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Susan

Reisde met een groep
Loved the location
8 nachten verbleven in februari 2024
Reactie van Aqua Palms Staff op 9 mrt 2024
Aloha Susan! Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

10/10 – Uitstekend

Giovanni

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property itself was great. It would be nice if there was a much bigger training facility.
3 nachten verbleven in februari 2024
Reactie van Aqua Palms Staff op 9 mrt 2024
Aloha Giovanni! Thank you very much for sharing your review! We are very glad you enjoyed our friendly staff, location and clean accommodations. However, your valuable feedback will help us to improve, and we apologize for the elements of your stay that were less than satisfactory. We hope to have another opportunity to better serve your needs in the future. Mahalo.

10/10 – Uitstekend

Coreena

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms are quite decent and good value for the location
15 nachten verbleven in februari 2024
Reactie van Aqua Palms Staff op 9 mrt 2024
Aloha Coreena! Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

6/10 – Redelijk

ariceichas

5 nachten verbleven in februari 2024
Reactie van Aqua Palms Desk op 23 mrt 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Jazmine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Aqua Palms was great location wise and also comfortable. We enjoyed our stayed and were very relaxing. It’s centrally located and walking distance to Waikiki strip, Ala Moana shopping centre and bus stops. Staff were friendly and very helpful. We highly recommend Aqua Palms to all travellers 👌
7 nachten verbleven in februari 2024
Reactie van Aqua Palms Staff op 9 mrt 2024
Aloha Jazmine! Thank you for a wonderful review. We are thrilled to hear that you loved every aspect of your stay, and that our staff, accommodations & location all enhanced the quality of your vacation. We hope to welcome you again soon! Mahalo.

8/10 – Goed

??

Positief: Netheid
4 nachten verbleven in februari 2024
Reactie van Aqua Palms Staff op 9 mrt 2024
Aloha Takaaki! Thank you very much for your wonderful rating. We are so glad you enjoyed a wonderful stay overall and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

10/10 – Uitstekend

Erik

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
10 nachten verbleven in februari 2024
Reactie van Aqua Palms Staff op 9 mrt 2024
Aloha Erik! Thank you very much for your wonderful rating. We are so glad you enjoyed a wonderful stay overall and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.