Kamer, 1 kingsize bed, toegankelijk voor mindervaliden, niet-roken (Mobility, Tub w/ Grab Bars) | Luxe beddengoed, een bureau, verduisterende gordijnen

Beoordelingen van La Quinta Inn & Suites by Wyndham Houston Baytown East

2.5 out of 5

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 524 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 250 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 115 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 55 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 60 van 1004 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

7,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Peter

Positief: Personeel en service
Ouder hotel, maar goed onderhouden.
Een ouder hotel, wel goed onderhouden. Goede bedden. Grote kamer. Vriendelijk en behulpzaam personeel. Helaas geen toegang tot het zwembad door renovatie, dit stond niet in beschrijving op het moment dat wij het hotel boekten. Het was juist een mooie dag voor het zwembad.
1 nacht verbleven in oktober 2022
Reactie van Manager op 28 okt 2022
Hello Peter,We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. We hope to someday have another opportunity to host your stay.

10/10 – Uitstekend

Scott

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was exactly what we needed and the staff was lovely.
2 nachten verbleven in mei 2024
Reactie van Manager op 26 mei 2024
Hello Scott,We're thrilled to hear you had a satisfying stay and that our team left a positive impression on you. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another exceptional experience.

10/10 – Uitstekend

Jesus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

4/10 – Matig

Joe

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The alarm went off in the middle of the night and the whole building was evacuated, interrupting my sleep. Then it was difficult to get back to sleep. The AC was broken and the phone didn’t work to call the front desk. So I had to walk down to the desk to complain about the AC. Maintenance got the AC working again but told me he needed to replace the plug since it was “burnt”, pretty much leaving me in a room with a fire hazard.
1 nacht verbleven in mei 2024
Reactie van Manager op 26 mei 2024
Hello Joe,We apologize for the inconvenience you experienced during your stay. Your feedback regarding the alarm, AC, and phone issues will be shared with the relevant teams for further review and improvement. Your safety and comfort are our top priorities, and we hope to provide you with a better experience should you choose to stay with us again in the future.

8/10 – Goed

Tiawanna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Manager op 26 mei 2024
Hello Tiawanna,We are delighted to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 – Uitstekend

Amanda

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location
1 nacht verbleven in mei 2024
Reactie van Manager op 22 mei 2024
Hello Amanda,We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.

10/10 – Uitstekend

Rickey

Zakenreiziger, Reisde met familie
Positief: Netheid
Liked the atmosphere and location
1 nacht verbleven in mei 2024
Reactie van Manager op 20 mei 2024
Hello Rickey,We are pleased to hear that you enjoyed the atmosphere and convenient location of our hotel. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable stay.

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
,
1 nacht verbleven in mei 2024
Reactie van Manager op 20 mei 2024
Hello Maria,Thank you for sharing your feedback with us. We apologize for any inconveniences you experienced during your stay. Please feel free to contact our management team directly to further address your concerns and provide valuable insights for our continuous improvement. Your comments are truly appreciated, and we hope to have the opportunity to welcome you back in the future.

6/10 – Redelijk

Lashona

Reisde met familie
Positief: Personeel en service, voorzieningen
musty smell in the room. I sprayed freshner, but it wouldn't go away. Maybe the carpet needs to be changed.
2 nachten verbleven in mei 2024
Reactie van Manager op 14 mei 2024
Hello Lashona, We are sorry to hear about the issue you experienced during your stay. We appreciate your feedback and will share your comments with the relevant team for their review and improvement plans. Our goal is always to provide a comfortable environment for all our guests.

10/10 – Uitstekend

Tammy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Cx
1 nacht verbleven in mei 2024
Reactie van Manager op 13 mei 2024
Hello Tammy,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

2/10 – Ontzettend slecht

Michaels to

Still never got my money back from the room I didn’t stay in
1 nacht verbleven in mei 2024
Reactie van Manager op 18 mei 2024
Hello Michaels to,We apologize for any inconvenience and recommend reaching out to our management for further assistance.

10/10 – Uitstekend

Marion, Battle Mountain

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good access to stores and restaurants
1 nacht verbleven in april 2024
Reactie van Manager op 1 mei 2024
Hello Marion,We're pleased to hear you found our location convenient for exploring local amenities. Your feedback is valuable for future stays.

8/10 – Goed

Geri

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Manager op 26 apr 2024
Hello Geri,We appreciate you choosing to stay with us! Should you have any feedback to share, please don't hesitate to reach out so we can address any concerns you may have. We hope to welcome you back in the future for an even better experience!

8/10 – Goed

Shukoh

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is a bit far from the center of Houston, but very spacious and clean rooms, restrooms and baths are very comfortable! The bedding and towels are also of high quality. We had no trouble finding many options for dining and shopping in the neighborhood.
3 nachten verbleven in april 2024
Reactie van Manager op 26 apr 2024
Hello Shukoh,We appreciate your positive feedback on our spacious and clean rooms as well as our comfortable amenities. It's great to hear that you enjoyed the high-quality bedding and towels during your stay. We're pleased to know you found many dining and shopping options in the neighborhood. Thank you for sharing your experience with us.

8/10 – Goed

Pamela

Reisde met huisdieren
Was clean and breakfast is awesome!
1 nacht verbleven in april 2024
Reactie van Manager op 25 apr 2024
Hello Pamela,We appreciate your kind words about the cleanliness and breakfast at our hotel. Our team works hard to maintain high standards for all our guests to enjoy, and we are delighted that you had a positive experience. If you have any future concerns, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

10/10 – Uitstekend

Marilyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of my favorite hotels in this area.
2 nachten verbleven in april 2024
Reactie van Manager op 23 apr 2024
Hello Marilyn,Thank you for choosing to stay with us and for taking the time to leave a review. We are thrilled to hear that you consider us one of your favorite hotels in the area. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

6/10 – Redelijk

Maria

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
When I arrived we were giving a room that was occupied with someone else and we walk in on a couple taking care of business, the lady started screaming. We were assigned a different room and in this room there were holes and cracks in the ceiling in the bathroom, there were stains and black spots on the sheets in one of the beds. Our keys kept getting deactivated and we had them no where nears a cell phone . Room service was every 3 days We were disappointed.
7 nachten verbleven in april 2024
Reactie van Manager op 23 apr 2024
Hello Maria, We are sorry to hear about your experience and apologize for any inconvenience caused during your stay. We appreciate you bringing these matters to our attention and will use this feedback for improvement. Guest satisfaction is very important to us.

10/10 – Uitstekend

Jordan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were very nice and the beds were super comfy. My man & I slept so good during our stay!
2 nachten verbleven in april 2024
Reactie van Manager op 19 apr 2024
Hello Jordan,We are delighted to hear that you found our rooms comfortable for a good night's rest. Your feedback is truly valued. Thank you for choosing our hotel for your stay.

4/10 – Matig

Tamara

1 nacht verbleven in april 2024
Reactie van Manager op 6 mei 2024
Hello Tamara,We're sorry to hear you rated your stay with us a 2. Please feel free to contact us directly to discuss your experience further. We value your input and would appreciate the opportunity to address any concerns you may have.

8/10 – Goed

Fernando

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in april 2024
Reactie van Manager op 17 apr 2024
Hello Fernando, We appreciate you taking the time to share your feedback with us and we will address the areas of concern mentioned in your review. Should you have any further comments or questions, please feel free to reach out to our management team directly. Thank you for staying with us.

10/10 – Uitstekend

Marilyn

Zakenreiziger, Reisde met huisdieren, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Favorite property in the arra.
1 nacht verbleven in april 2024
Reactie van Manager op 15 apr 2024
Hello Marilyn,We're delighted to hear that you enjoyed your stay with us and that we are your favorite property in the area. Your feedback is important to us, and we hope to welcome you back soon for another wonderful experience.

6/10 – Redelijk

La Quna

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service, voorzieningen
Wasn’t too bad of a stay, definitely noticed they were short staffed. An area of improvement is what they consider “breakfast”. Very disappointed about breakfast it was more like snacks. Probably shouldn’t advertise breakfast is provided because it’s definitely not breakfast! This wouldn’t be my choice of stay again.
3 nachten verbleven in april 2024
Reactie van Manager op 14 apr 2024
Hello La Quna,We apologize for falling short of expectations during your recent stay. We appreciate your feedback on our breakfast offerings and will address this internally. Your comments are valuable as we strive to enhance our guest experience. We regret to hear that you may not choose to stay with us again and value the opportunity to welcome you back in the future.

10/10 – Uitstekend

Luis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place
1 nacht verbleven in april 2024
Reactie van Manager op 13 apr 2024
Hello Luis,We are pleased to hear that you found our hotel to be a pleasant place for your stay. Your positive feedback is greatly appreciated. We look forward to welcoming you back in the future.

10/10 – Uitstekend

EDUARDO

1 nacht verbleven in maart 2024
Reactie van Manager op 1 mei 2024
Hello EDUARDO,We are amped to hear that you had a wonderful stay at our hotel! We hope to welcome you back soon for another fantastic experience.

10/10 – Uitstekend

Rosa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Manager op 11 apr 2024
Hello Rosa,We are thrilled to hear that you had a fantastic stay with us! Your satisfaction is our top priority, and we hope to welcome you back soon for another excellent experience!

10/10 – Uitstekend

Ruben de Jesus

1 nacht verbleven in maart 2024
Reactie van Manager op 26 apr 2024
Hello Ruben de Jesus,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 – Goed

Ericka

Zakenreiziger, Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Is was very convenient location. Also it was next door to the Cracker Barrel. The staff was kind & helpfull. This is also a pet friendly location. I would stay here again.
1 nacht verbleven in maart 2024
Reactie van Manager op 1 apr 2024
Hello Ericka,We are delighted to hear that you found our location convenient and enjoyed the proximity to Cracker Barrel. Our team works hard to provide excellent service, and we're glad you felt well taken care of during your stay. We look forward to welcoming you back in the future.

8/10 – Goed

John Ryan

1 nacht verbleven in maart 2024
Reactie van Manager op 19 apr 2024
Hello John Ryan, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 – Uitstekend

rachel, baytown

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Manager op 29 mrt 2024
Hello rachel,We're thrilled to hear you had an excellent stay with us! We hope to welcome you back soon for another wonderful experience.

10/10 – Uitstekend

Alisha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s the second time I stay here. It’s convenient, good parking.
1 nacht verbleven in maart 2024
Reactie van Manager op 27 mrt 2024
Hello Alisha,We are delighted to hear that you found our hotel convenient with good parking. Should you have any concerns during future visits, please don't hesitate to reach out to our team directly for assistance. Thank you for choosing to stay with us again.

10/10 – Uitstekend

Mike

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
a
1 nacht verbleven in maart 2024
Reactie van Manager op 22 mrt 2024
Hello Mike,Thank you for taking the time to share your feedback with us. We appreciate your comments and will address them internally for further improvement. We hope to welcome you back in the future for a more enjoyable stay.

2/10 – Ontzettend slecht

Kara

Reisde met familie en kleine kinderen
Positief: Netheid
Was good until we came back last night from a wedding and lots of undesirable people lurking around at all hours of the night. This morning, as we were getting loaded up to leave, Our truck got broken into and a lot of stuff taken including my hearing aid equipment which is very expensive and all our clothes bags were taken. All my shoes, sunglasses, RX sunglasses etc, all my shoes. No camera to the sides of property only at front. No help with that! Made police report but will likely never see my thousands of equipment lost! Do not stay here. Pay a little more for a better area
1 nacht verbleven in maart 2024
Reactie van Manager op 22 mrt 2024
Hello Kara, I'm sorry to hear about your experience. Your feedback is concerning, and we take security very seriously. Our team is dedicated to providing a safe environment, and we encourage guests to report any unusual activity immediately. We recommend reaching out to the management for further assistance and to discuss your concerns in more detail. Thank you for sharing your experience with us.

2/10 – Ontzettend slecht

Devon R

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
NO CAMERAS ON THE OUTSIDE OF BUILDING. My brother in laws vehicle was broken into after he loaded his bags and went back to the room to make sure he got everything. Came back and everything was gone. Our sheets were damp still and the carpet was wet and musty smelling. Like it was steam cleaned with dirty stagnant water. DO NOT STAY THERE
1 nacht verbleven in maart 2024
Reactie van Manager op 22 mrt 2024
Hello Devon R, Thank you for sharing your experience with us. Guest safety is a top priority, and we will address your concerns internally. We strive to provide a comfortable stay for all our guests and regret to learn of your disappointment. Your feedback will be shared with the team for further improvement.

10/10 – Uitstekend

Candice

Reisde met huisdieren, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing workers, that were very polite. The property is in an amazing location, where everything is easily accessible. Hotel room was clean and had everything that was needed.
5 nachten verbleven in maart 2024
Reactie van Manager op 16 mrt 2024
Hello Candice,We are delighted to hear that you enjoyed the service provided by our team and found our location convenient. It's great to know that your room met your expectations in terms of cleanliness and amenities. Your positive feedback is truly appreciated.

10/10 – Uitstekend

RUPESHKUMAR

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in maart 2024
Reactie van Manager op 15 mrt 2024
Hello RUPESHKUMAR,Thank you for sharing your feedback with us and glad to know that your stay was good. We look forward to welcoming you again soon.

10/10 – Uitstekend

Marvin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was awesome and the customer service stood out compared to their competitors. I prefer this location after the great experience!
1 nacht verbleven in maart 2024
Reactie van Manager op 9 mrt 2024
Hello Marvin,We are delighted to hear that you had an awesome experience with us and that our customer service exceeded your expectations. It's wonderful to hear that you now prefer our location, and we look forward to welcoming you back for another fantastic stay!

6/10 – Redelijk

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Manager op 9 mrt 2024
Hello Lisa, We regret to hear that your experience did not meet expectations. Please feel free to contact us with any further details about your stay so we can address any concerns you may have had.

8/10 – Goed

Liz

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in maart 2024
Reactie van Manager op 9 mrt 2024
Hello Liz,We appreciate your feedback and are glad to hear you enjoyed your stay with us. Your comments help us improve our services for future guests. Feel free to contact our management team directly for any further assistance. Thank you for choosing our hotel.

10/10 – Uitstekend

Christina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me and my husband stayed her staff are amazing and so nice also the breakfast options are great!
Reactie van Manager op 3 mrt 2024
Hello Christina,We are thrilled to hear that you found our staff to be amazing and enjoyed our breakfast options. We appreciate your kind words and hope to welcome you back again soon for another wonderful stay!

2/10 – Ontzettend slecht

Chelsea

Negatief: Personeel en service
Night shift Staff was rude and unaccommodating
3 nachten verbleven in februari 2024
Reactie van Manager op 2 mrt 2024
Hello Chelsea,We apologize for your experience and appreciate your feedback. We encourage guests to contact management directly with any concerns for prompt resolution. Thank you for bringing this to our attention.

10/10 – Uitstekend

alfredo

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Manager op 28 feb 2024
Hello alfredo,We appreciate you choosing our hotel for your stay! If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

8/10 – Goed

Branyetta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van Manager op 29 feb 2024
Hello Branyetta,We're glad to hear you had a pleasant stay with us! Please feel free to reach out to us if you have any further comments or suggestions about your experience. We look forward to welcoming you back soon!

6/10 – Redelijk

Jeanette

Reisde met familie
The fire alarm went off at 3 Am and it was cold outside where we had to stay for an extended period of time. Toilet kept running.
2 nachten verbleven in februari 2024
Reactie van Manager op 28 feb 2024
Hello Jeanette, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will share your comments with our team for further review and improvements. Thank you for bringing this to our attention.

10/10 – Uitstekend

Ferriel G

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No Hassles!
3 nachten verbleven in februari 2024
Reactie van Manager op 23 feb 2024
Hello Ferriel G,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a no hassle and pleasant stay is a success! We can't wait to serve you again.

10/10 – Uitstekend

Max

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Manager op 23 feb 2024
Hello Max,We are delighted to hear that you had a wonderful stay with us! If you have any further comments or need assistance, please don't hesitate to reach out to us. We look forward to welcoming you back soon.

10/10 – Uitstekend

Jose, Richmond

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Manager op 20 feb 2024
Hello Jose,We're happy to hear you had a wonderful experience at our hotel! We appreciate your positive rating and hope to welcome you back soon for another enjoyable stay.

10/10 – Uitstekend

frankie

1 nacht verbleven in februari 2024
Reactie van Manager op 17 feb 2024
Hello frankie,We are pleased to hear that you had a wonderful stay with us! Our team hopes to welcome you back in the near future for another fantastic experience.

10/10 – Uitstekend

Gloria, pacoima

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room is clean, comfortable and fully supplied with amenities.
1 nacht verbleven in februari 2024
Reactie van Manager op 9 feb 2024
Hello Gloria,Thank you for taking the time to share your positive feedback regarding the cleanliness, comfort, and amenities provided in your room. We strive to ensure that our guests have a pleasant and enjoyable stay. We appreciate your kind words and look forward to welcoming you back in the future.

6/10 – Redelijk

vivian

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Elevators down and only rooms on 4th floor
1 nacht verbleven in februari 2024
Reactie van Manager op 9 feb 2024
Hello vivian, Thank you for sharing your feedback regarding the elevator situation. We apologize for any inconvenience caused during your stay. We always strive to provide the best experience for our guests. We appreciate your understanding and hope to welcome you back in the future for a smoother stay.

2/10 – Ontzettend slecht

Kevin, Rochester

1 nacht verbleven in februari 2024
Reactie van Manager op 20 mrt 2024
Hello Kevin,We regret to hear about your experience. Please feel free to reach out to us with any details regarding your stay so we can address any concerns you may have had. We strive to provide exceptional service to all our guests and would appreciate the opportunity to make things right.