Luxe beddengoed, pillowtop-bedden, individueel gemeubileerd, een bureau
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Beoordelingen van La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland

2.5 out of 5
La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland
12727 Southwest Fwy, Stafford, TX

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 301 van 1005 beoordelingen" "
Gastenscore: 8 - Goed. 241 van 1005 beoordelingen" "
Gastenscore: 6 - Redelijk. 172 van 1005 beoordelingen" "
Gastenscore: 4 - Matig. 135 van 1005 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 156 van 1005 beoordelingen" "

6,6/10

Netheid

7,8/10

Personeel en service

6,4/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Wilfredo

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place is very nice 👌 only the clean service is not good
3 nachten verbleven in mei 2024
Reactie van DB op 23 mei 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 – Redelijk

Christina

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The hotel was just run down. They are in the middle of renovating so hopefully it looks better soon. We stayed there because due to the recent storms we had no power. The room was filthy. Blankets on the beds had stains,asked for new ones and they did also. Cracked walls thru out the room. Our fridge didn’t work. Found food in it that stunk. The bathroom had hair all over,as if it wasn’t even cleaned. Mirror had prints all over so I know it wasn’t cleaned. I seen the maids in the hallway supposed to be cleaning rooms but they were just sitting on the beds talking and on their phones. I will not be staying here again. We left and went to a nicer hotel.
2 nachten verbleven in mei 2024
Reactie van DB op 23 mei 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

2/10 – Ontzettend slecht

Zuleyma Marilyn

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
.
2 nachten verbleven in mei 2024
Reactie van DB op 22 mei 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 – Ontzettend slecht

Carol

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The entire floor became wet with sprinkles of water my sock absorbed the water as I took off my shoes when I called 911 and had to be rushed to the hospital. I was warned the building was under construction. The business room I needed was under construction I could not compete my assignments. The first and second set of white line had spots on them
1 nacht verbleven in mei 2024
Reactie van DB op 22 mei 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

8/10 – Goed

Mel Vincent

Positief: Netheid
Negatief: Personeel en service
1 nacht verbleven in mei 2024
Reactie van DB op 21 mei 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

10/10 – Uitstekend

Charlotte

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy, fast and friendly check in.
1 nacht verbleven in mei 2024
Reactie van DB op 16 mei 2024
Thank you for taking the time to share you experience. It is always a pleasure to receive positive feedback.

10/10 – Uitstekend

Marcia

Positief: Netheid, personeel en service
Thank you for a pleasant stay
4 nachten verbleven in mei 2024
Reactie van DB op 14 mei 2024
Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback.

6/10 – Redelijk

Harry

Positief: Personeel en service
4 nachten verbleven in mei 2024
Reactie van DB op 15 mei 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice breakfast and last at the front desk was very nice. Cleaning lady we had was vey nice
1 nacht verbleven in mei 2024
Reactie van DB op 10 mei 2024
Thank you for taking the time to share your experience. It is always nice to receive positive feedback.

10/10 – Uitstekend

Kishan

This is my first time was okay
1 nacht verbleven in mei 2024
Reactie van DB op 14 mei 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

4/10 – Matig

Loren

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The check in process was quite inefficient. The front desk did not know what rooms were unoccupied and cleaned. They had to send a runner to check realtime for each checkin. I saw this happen on multiple days. There was pooled water on the elevator (from the rain?) and dried white paint spots spattered widely around the entrance. The workout room was shut down. It looked like there was renovation work underway, but I never saw crews working. The room was clean but was never serviced. The bathroom showed significant cosmetic damage from water around the doom bottom. The included breakfast was sufficient.
2 nachten verbleven in mei 2024
Reactie van DB op 8 mei 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

6/10 – Redelijk

Maria E

Reisde met familie
Positief: Netheid
The room we stayed in was very quiet
1 nacht verbleven in mei 2024
Reactie van DB op 6 mei 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

10/10 – Uitstekend

Raven

Positief: Staat van de accommodatie en faciliteiten
Great staff and customer service
3 nachten verbleven in april 2024
Reactie van DB op 3 mei 2024
That you for taking the time to share your experience. It is always a pleasure to receive positive feedback.

4/10 – Matig

Shabana

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Didn’t enjoy my stay
4 nachten verbleven in april 2024
Reactie van DB op 1 mei 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

6/10 – Redelijk

Samira

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten
There was construction going on outside elevator area and floor was always wet and slippery inside and outside the elevator.
5 nachten verbleven in april 2024
Reactie van DB op 29 apr 2024
Your feedback is very important to us, and I am saddened to hear that you experienced issues with the cleanliness of the elevators and the floor outside of the elevators on the first floor. Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

8/10 – Goed

SOLDREN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van DB op 30 apr 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

2/10 – Ontzettend slecht

Derrick

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff
1 nacht verbleven in april 2024
Reactie van DB op 23 apr 2024
Your feedback is very important to us, and I am saddened to hear that you experienced issues with our staff. Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

4/10 – Matig

Bryant

Wasn’t impressed at all
2 nachten verbleven in april 2024
Reactie van DB op 22 apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

10/10 – Uitstekend

Cynthia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and affordable
1 nacht verbleven in april 2024

8/10 – Goed

Samuel

1 nacht verbleven in april 2024
Reactie van DB op 8 mei 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

8/10 – Goed

Jessica

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
I didn’t like the fact that The laundry area and gym were under construction
2 nachten verbleven in april 2024
Reactie van DB op 15 apr 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 – Redelijk

Myrta

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Love the location it was so convenient for dinner options or even breakfast with IHOP right next to it. The only issue is the elevator looked kinda rough as if they were going through construction but the worse part was our room. The room was dirty with mask laying around and lighters, floors were even sticky, looked as if they weren’t not thoroughly cleaned. Literally had to request a different room which was much better however the walls you can tell hadn’t been fully painted or something was not complete
2 nachten verbleven in april 2024
Reactie van DB op 16 apr 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 – Uitstekend

Jayden, Houston

1 nacht verbleven in april 2024
Reactie van DB op 6 mei 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

10/10 – Uitstekend

Aamir

1 nacht verbleven in maart 2024
Reactie van DB op 2 mei 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

6/10 – Redelijk

Mike

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service
Stayed from 3 in am intill 8 am. Enjoyed breakfast.
1 nacht verbleven in april 2024
Reactie van DB op 9 apr 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 – Uitstekend

Emma Cristina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van DB op 5 apr 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

6/10 – Redelijk

Placida

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van DB op 25 mrt 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 – Matig

JONCARLO

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van DB op 11 mrt 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 – Uitstekend

Megan

Reisde met partner
The girl who checked me in was perfect
1 nacht verbleven in maart 2024
Reactie van DB op 8 mrt 2024
Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback.

6/10 – Redelijk

Nicole

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The property is under renovations so it’s slightly distracting. Even though the room had been remodeled, the floors were all scratched up and smelled like smoke. It served its purpose for a one night stay at the reasonable price I paid.
1 nacht verbleven in februari 2024
Reactie van DB op 4 mrt 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future when our renovations are complete.

10/10 – Uitstekend

Chuck

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff
6 nachten verbleven in februari 2024
Reactie van DB op 4 mrt 2024
Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback.

10/10 – Uitstekend

ximena

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
it’s nice
1 nacht verbleven in maart 2024
Reactie van DB op 4 mrt 2024
Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback.

4/10 – Matig

Alfreda

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was under construction when I arrived. It was very dusty everywhere. Had the website stated it was under construction when I was booking I would have booked at another hotel for the same price,
1 nacht verbleven in februari 2024
Reactie van DB op 4 mrt 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future when our renovations are complete.

6/10 – Redelijk

Adedayo

Positief: Netheid, personeel en service
Staffs are great but no breakfast as advertised because the whole first floor is under construction. U just get a small muffin & small sunny delight for breakfast & that’s it. No lounge. I believe they should have informed us of the construction going on. I won’t recommend it for anyone right now until probably after the contract is completed.
4 nachten verbleven in februari 2024
Reactie van DB op 20 feb 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future when our renovations are complete.

10/10 – Uitstekend

Chuck

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are great people
13 nachten verbleven in februari 2024
Reactie van DB op 19 feb 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

10/10 – Uitstekend

Jacqueline A

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a great stay for the price, abd the staff was nice!
5 nachten verbleven in februari 2024
Reactie van DB op 19 feb 2024
Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback.

10/10 – Uitstekend

Barbara

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Government Employee
It was nice and close to my destination for business. Will return.
2 nachten verbleven in februari 2024
Reactie van DB op 19 feb 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

8/10 – Goed

Tam

Reisde met familie
Positief: Personeel en service, voorzieningen
Due to renovation, lots of stuff. Elevator excess very inconvenient
1 nacht verbleven in februari 2024
Reactie van DB op 16 feb 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future when our renovations are complete.

6/10 – Redelijk

vu m

Positief: Personeel en service
Negatief: Comfort kamer
Its was alright nothing special . Bed a not thats great got stiff after woke up dont have enough pillow overall its ok . But to book again maybe not
1 nacht verbleven in februari 2024
Reactie van DB op 16 feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

10/10 – Uitstekend

Dominique

2 nachten verbleven in februari 2024
Reactie van DB op 25 mrt 2024
Thank you for sharing your experience, and we look forward to serving you again in the future.

2/10 – Ontzettend slecht

Jerskey Jhrek

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nasty/smells inside and not what you see outside and on posted photos... i regret the price i paid for 4 nights.. Nonsense
3 nachten verbleven in januari 2024
Reactie van DB op 12 feb 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future when our renovations are complete.

4/10 – Matig

Melissa Torres

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No avisan que estaba en remodelación, terrible el servicio
3 nachten verbleven in februari 2024
Reactie van DB op 6 feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

10/10 – Uitstekend

Matthew

1 nacht verbleven in februari 2024
Reactie van DB op 25 mrt 2024
Thank you for sharing your experience, and we look forward to serving you again in the future.

10/10 – Uitstekend

gissell

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Made us feel super comforable, room was clean, overall quiet and we enjoyed the stay.
1 nacht verbleven in januari 2024
Reactie van DB op 1 feb 2024
Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback. We look forward to serving you again in the future.

2/10 – Ontzettend slecht

Scott

Zakenreiziger
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Booked two nights, disappointed. Most of the hotel was being renovated. #1 No breakfast even though it stated hot breakfast included. #2 while my room was ‘renovated’ it was falling apart. #3 no hot water in the shower. And #4 the drain to the shower did not work correctly… all in all a very bad selection for a stay. Choose something else, anything else.
2 nachten verbleven in januari 2024
Reactie van DB op 31 jan 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van DB op 30 jan 2024
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.

2/10 – Ontzettend slecht

Charita

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van DB op 30 jan 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 – Uitstekend

Maria

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The team working there were excellent.
1 nacht verbleven in december 2023
Reactie van DB op 29 jan 2024
Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback.

2/10 – Ontzettend slecht

Amyn, Prior Lake

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No staff availabile at counter to answer to customer at 6:30 am Staff not willing to help in providing towels since room was not cleaned Denied talking to manager. Later claimed that he is a manager and owner which lies. Room was not cleaned even remind at front desk before leave hotel premises. Hotel was on construction but did not mention on Expedia. Hotel room is very small and not convenient
2 nachten verbleven in januari 2024
Reactie van DB op 22 jan 2024
Your feedback is very important to us, and I am saddened to hear that the cleanliness of your room was not to our standards. Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

4/10 – Matig

Leste

1 nacht verbleven in januari 2024
Reactie van DB op 18 jan 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.