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Beoordelingen van Omni Houston Hotel

4 out of 5
Omni Houston Hotel
4 Riverway, Houston, TX

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 785 van 1301 beoordelingen" "
Gastenscore: 8 - Goed. 281 van 1301 beoordelingen" "
Gastenscore: 6 - Redelijk. 122 van 1301 beoordelingen" "
Gastenscore: 4 - Matig. 56 van 1301 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 57 van 1301 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prachtig hotel, mooi zwembad, prima kamers. In directe omgeving is niet veel te doen. Jammer van alle bijkomende kosten bij een toch al prijzige kamer.
Thank you for letting us know about your stay! We're glad to hear you enjoyed your self and hope to welcome you back soon!

10/10 – Uitstekend

Alexander, Bussum

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel with excelent services
Just stayed in the OMNI for the 7th time and as always the service of this hotel is excelent.

10/10 – Uitstekend

FROSWA

Positief: Netheid, voorzieningen
Excellent customer service!!!
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Laura

Positief: Netheid, staat van de accommodatie en faciliteiten
Very pleased with the hotel
2 nachten verbleven in april 2024
Reactie van Anthony L. op 23 mei 2024
Thanks for staying with us. We appreciate your feedback!

6/10 – Redelijk

Gareth

Reisde met een groep
Positief: Netheid
Loved the area. The spa was excellent and people very, very personable! The room decor was nice, but the furniture was dated…really needs a refresh to be modern. The restaurants for lunch looked quite poor online, so I had to make plans at nearby restaurants, instead (but there are lots of options within 10 minutes). The dinner options are limited - the main option there was unfortunately closed during our stay, so again, had to leave the hotel to eat. Overall, I’d find another spot next time given the price was about $100 too high for the value.
1 nacht verbleven in mei 2024
Reactie van Director of Front Office op 21 mei 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

2/10 – Ontzettend slecht

Farnaz

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I arrived after a long flight and Uber for 30-35 mins to get there and, There was no communications what so ever regarding the property not having running water nor electricity till I got to the check-in at the lobby. Then they said they can’t check me in and had to send me to another hotel which was double the price of what I had planed to spend for accommodation.
3 nachten verbleven in mei 2024
Reactie van Director of Front Office op 21 mei 2024
We apologize for the inconvenience caused by the lack of notification regarding cancelled reservations due to the severe storms in Houston. We eagerly anticipate the chance to host you again in the future, ensuring a smoother and more enjoyable experience from the moment you plan your stay with us.

10/10 – Uitstekend

corey

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Awsome stay.
3 nachten verbleven in mei 2024
Reactie van Amberlyn Grajales Assistant Front Office Manager op 10 mei 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 – Goed

Noshaine

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I love everything the Customer service was amazing
2 nachten verbleven in april 2024
Reactie van Anthony L. op 4 mei 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

R&D

Zakenreiziger, Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Love it
3 nachten verbleven in april 2024
Reactie van Anthony L. op 4 mei 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

KHALDOUN

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Did not like no fridge in the room . Or you have to pay for internet in the room.!
4 nachten verbleven in april 2024
Reactie van Anthony L. op 4 mei 2024
Dear Mr. Al-Beleh, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you experienced and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Uitstekend

Gus

2 nachten verbleven in april 2024
Reactie van Anthony L. op 17 mei 2024
Thank you for staying with us! We appreciate your feedback.

6/10 – Redelijk

Cemil

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Old hotel needs update for rooms.
3 nachten verbleven in april 2024
Reactie van Anthony L. op 4 mei 2024
Dear Cemil, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you experienced and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Uitstekend

Javaughn

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything was perfect
3 nachten verbleven in april 2024
Reactie van Anthony L. op 4 mei 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

rachel

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Anthony L. op 4 mei 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Darrell

Reisde met een groep, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything is first class
1 nacht verbleven in april 2024
Reactie van Anthony L. op 22 apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Warren

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Anthony L. op 21 apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Francesc

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Anthony L. op 18 apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Patricia

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The spa was awesome
1 nacht verbleven in april 2024
Reactie van Anthony L. op 12 apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Suzanne

Positief: Netheid, staat van de accommodatie en faciliteiten
Staff was very friendly and accommodating
2 nachten verbleven in maart 2024
Reactie van Anthony L. op 7 apr 2024
Thank you for staying with us!

10/10 – Uitstekend

Robert

2 nachten verbleven in maart 2024
Reactie van Anthony L. op 22 apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Anita

2 nachten verbleven in maart 2024
Reactie van Anthony L. op 18 apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Brandon

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean.
3 nachten verbleven in maart 2024
Reactie van Director of Front Office op 30 mrt 2024
We were so happy to read about your great stay at the Omni Houston Hotel. Thank you for choosing Omni for this visit. We hope to see you again soon!

2/10 – Ontzettend slecht

Bridgette

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
To high price for nothing
2 nachten verbleven in maart 2024
Reactie van Amberlyn Grajales Assistant Front Office Manager op 20 mrt 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Uitstekend

Jon

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice food options onsite, plus a great pool area and gym. Friendly staff...Look forward to returning!
3 nachten verbleven in maart 2024
Reactie van Amberlyn Grajales Assistant Front Office Manager op 20 mrt 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay , you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Uitstekend

Mary

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff is very friendly and courteous. The location is right off a freeway and close to the Galleria - a major Houston shopping enclave
2 nachten verbleven in maart 2024
Reactie van Amberlyn Grajales Assistant Front Office Manager op 20 mrt 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, we will be sharing your feedback with our staff, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 – Goed

Aubrey, Plano

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Everything was great except the the bed was a like uncomfortable and didn't offer much support. Pillows could use an upgrade as well.
2 nachten verbleven in maart 2024
Reactie van Amberlyn Grajales Assistant Front Office Manager op 20 mrt 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve the bedding and pillows , you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Uitstekend

Hillary

1 nacht verbleven in februari 2024
Reactie van Director of Front Office op 21 mrt 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Uitstekend

Jason

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff
1 nacht verbleven in februari 2024
Reactie van Amberlyn Grajales Assistant Front Office Manager op 20 mrt 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how nice our staff was, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 – Goed

John

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great property, a couple minor issues with the shower. The heat was slow to warm the room.
1 nacht verbleven in februari 2024
Reactie van Amberlyn Grajales Assistant Front Office Manager op 20 mrt 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve the minor issues in the room you stayed in, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 – Redelijk

Jenya

Positief: Netheid, staat van de accommodatie en faciliteiten
Good hotel, but no free wifi and parking. That was a disappointment.
1 nacht verbleven in februari 2024
Reactie van Amberlyn Grajales Assistant Front Office Manager op 20 mrt 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Uitstekend

Kimberly

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Amberlyn Grajales Assistant Front Office Manager op 20 mrt 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Uitstekend

Michael

Zakenreiziger
Positief: Netheid, comfort kamer
1 nacht verbleven in februari 2024
Reactie van Amberlyn Grajales Assistant Front Office Manager op 20 mrt 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Uitstekend

Russell Alan

Zakenreiziger
Positief: Netheid, comfort kamer
Very Nice Place
Very Comfortable. Very Kind staff. All good. Little pricey but good location.
2 nachten verbleven in januari 2024
Reactie van Amberlyn Grajales Assistant Front Office Manager op 20 mrt 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 – Goed

Michael

Positief: Netheid, staat van de accommodatie en faciliteiten
They were very kind to let me check in early
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Byron

1 nacht verbleven in januari 2024
Reactie van Amberlyn Grajales Assistant Front Office Manager op 20 mrt 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Uitstekend

Sally

1 nacht verbleven in januari 2024
Reactie van Amberlyn Grajales Assistant Front Office Manager op 20 mrt 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Uitstekend

Casey

Reisde met een groep, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here for the national championship game. Very quick check in and my room was wonderful! Huge bathroom, big room and the beds were very comfortable. There were lots of people there and you couldn’t hear anything once inside your room. All staff was very friendly.
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Elena

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good enviroment and clean
1 nacht verbleven in januari 2024

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
2 nachten verbleven in december 2023

8/10 – Goed

Alfonso

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

svjatoslav

Positief: Netheid, comfort kamer
Súper hotel
Gran hotel y en excelente ubicación , de 5 estrellas
1 nacht verbleven in december 2023

6/10 – Redelijk

Braimah

Reisde met een groep
Positief: Netheid
The mattress is bad. They have a paid packing. Paid breakfast,
2 nachten verbleven in december 2023

10/10 – Uitstekend

Jason

Positief: Netheid, staat van de accommodatie en faciliteiten
Reactie van Amberlyn Grajales Assistant Front Office Manager op 20 mrt 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Uitstekend

Sean

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very clean nice and staff was friendly and attentive
1 nacht verbleven in december 2023

10/10 – Uitstekend

Nancy

3 nachten verbleven in december 2023

10/10 – Uitstekend

Katherine

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

8/10 – Goed

Denise, Mansfield

Positief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023

10/10 – Uitstekend

Linda, Georgetown

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Regina, Bronx

Zakenreiziger, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Todo estuvo excelente y pudimos descansar cómodamente...
1 nacht verbleven in december 2023

10/10 – Uitstekend

Mark

1 nacht verbleven in december 2023