We are glad to learn you had an amazing experience with us, Bobby! Thank you for taking the time to leave us a review. We hope to see you soon in the near future!

Thank you for your kind compliments, Kristina! We strive to provide a place where you feel right at home. Looking forward to welcoming you back to the Westin Galleria Houston!

Your satisfaction is our satisfaction, Julius! We are grateful for your support and is looking forward to hosting your future stay.

Susan, you're amazing! Thank you for being a guest at the Westin Galleria Houston. It was a pleasure hosting your stay! We look forward to welcoming you back.

Nuestra principal prioridad es que tenga una estancia agradable, y por su alta calificación, nos complace haber superado sus expectativas. Ha sido un placer recibirle en nuestro hotel, y esperamos volver a darle la bienvenida pronto.

We appreciate you, Jeffery! It is always a pleasure to hear how our guests has enjoyed their experience with us.

Thank you for your kind compliments, Sergio! Our staff works hard to ensure our guests receive the best services.

It was a pleasure hosting your stay! We hope to welcome you back soon.

Thank you for staying with us! We are glad to hear you enjoyed the exclusive access to the Galleria Mall.

We appreciate your review and is ecstatic to know you had an amazing experience with us!

Maurizio, it is our goal to consistently provide the highest quality in both product and service. It is vital to our continued success to know when we have fallen short of these expectations. All of us here at the Westin Galleria Houston are able to provide a much better and more pleasant experience for our guests. I hope that you will not judge us solely on the basis of this particular experience.

Thank you for the perfect score based on your experience! It was a pleasure having you as a guest. We can not wait to welcome you back!

So happy that you enjoyed your visit to the hotel! Thank you for the kind words. We look forward to having you back again in the future. Safe Travels

Thank you for the feedback, Patricia. The hotel is investigating the situation. If you have any questions regarding this, we request that you contact the hotel directly. Thank you.

So sorry to hear this, April. Truly hope you had a chance to talk to someone on property about your visit before you left. We would love to know more about your experience.

Gracias por su comentario. Estamos de acuerdo en que la ubicación es increíble. ¡Esperamos darle la bienvenida de nuevo pronto!

Thank you, Donovan! It was a pleasure hosting your stay; we hope to see you again the next time you are visiting Houston!

Thank you for the kind compliment! We look forward to hosting your future stay.

Thank you for the perfect rating, Orquidea! We are ecstatic to know you had a wonderful experience with us.

We appreciate your perfect review, Kevin! We hope to host your next future stay in Houston.

We appreciate you, Ana Maria! Thank you for taking the time to leave us a positive review. We can't wait to host your future stay in Houston!

Thanks for the kind review, Gerardo. We appreciate you. Looking forward to seeing you again in the future.

This is amazing to hear, Rheanne! Thank you so much for the awesome review. Looking forward to having you and the dance crew back again in the the future. Thanks

We appreciate you, Cathy! It was a pleasure hosting your stay at the Westin Galleria Houston. We hope to welcome you back in the near future!

We are so appreciative of you, Criscinta! Thank you for your lovely compliments about our hotel. The Westin Galleria strives to ensure our guests have an exceptional experience and we are happy to know you had a splendid time with us. We hope to welcome you back soon!

You're great, Gary! Thank you for staying at the Westin Galleria Houston. It has been a wonderful experience hosting your stay and we hope to see you again soon!

Gracias por compartir su experiencia durante su estancia en nuestro hotel, Ma! Nuestro personal trabaja duro para que su experiencia sea excepcional, por lo que es maravilloso saber que quedó satisfecho.

So happy to hear that you enjoyed your visit, Karen. Thanks for staying with us. Hurry back and visit us.

Sorry about the room service, Juan Jose. Thanks for letting us know about your experience and we will let the hotel management team know about it. Safe Travels.

Thank you for the kind compliments, Aleise! Here at the Westin Galleria Houston, our top priority is to ensure our guests feel comfortable, safe, and experience a home away from home. We hope to host your future stay in Houston!

Thank you for sharing your experience with us, Larry. We are ecstatic you had a wondrous stay and can not wait to host you again.

Thank you for rating us a perfect score, Christy. We are appreciative of your support and it was an absolute pleasure hosting your stay! Looking forward to hosting your next stay in Houston.

You're awesome, Rebecca! It was a pleasure having you as our guest and we are grateful for your support. We look forward to hosting you again soon!

Thank you, Daniella, for staying with us! We pride ourselves in our exceptional services and location. Nothing is more important than your satisfaction. We appreciate your support and look forward to seeing you again soon!

Thank you, Christie! We appreciate the wonderful compliments about our property. If you ever need a guide to the best hidden gems in the area, let us know! Looking forward to hosting your future stay.

Espero sinceramente que acepte que las dificultades que ha experimentado no reflejan en absoluto nuestras normas habituales. Es un procedimiento estándar para asegurar que todas nuestras habitaciones están preparadas antes de la asignación. He hablado con nuestra Directora de Limpieza y me ha asegurado que se tomarán medidas. Esto nos permitirá asegurarnos de que otros huéspedes no sufran estas molestias en el futuro. Gracias por alojarse con nosotros.

We are delighted you enjoyed your stay at the Westin Galleria Houston, Silvia. We strive to provide our guests an excellent experience and your rating affirms this. Looking forward to welcoming you back soon!

We agree that the location is, indeed, wonderful! Thank you for being our guest. It was a pleasure hosting your stay, Jaime. We can't wait to welcome you back in the near future!

Thank you for your rating, Monica! We value your feedback! From your perfect rating, we are glad that you had a wondrous experience with us.

Thank you for the kind compliments, Cynthia! It was a pleasure hosting you at our hotel, and we look forward to welcoming you again soon.

It was a pleasure hosting your stay, Sanjeev. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and would love the chance to elevate your experience to a 5/5! We hope you will choose us every time your travels bring you to the area.

Thank you for taking the time to leave us a rating! It was a pleasure hosting your stay. We hope to see you again soon.

Thanks for reviewing us, Scott! We truly would love to see you back on property - please don't hesitate to reach out to me if you're back in The Woodlands. We are always trying to find new ways to ensure our guests leave with a memorable experience.

Thank you for the wonderful feedback, Christie! It was a pleasure to host your stay. We are so happy to see you enjoyed your visit to the hotel. Please don't hesitate to reach out if there is ever anything we can do for you in the future!

It was a pleasure having you as our guest at our hotel, Antonio! We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for your nice compliment. We look forward to hosting you again soon.

Hi Debra! Thank you for taking the time to rate your recent stay with us. I would like to offer my sincere apology for the less-than-enjoyable experience. I appreciate your concern and the extra time you have taken to bring these matters to my attention. Thank you again for your input. If I may be of service to you in the future, please do not hesitate to contact me.

Hi Siyang! Thank you for taking the time, out of your busy schedule, to rate us based on your recent stay with our hotel. I am sorry to read that your stay was less than satisfactory. We look forward to hearing from you and the opportunity to demonstrate our interest in you, as our valued guest.

Thanks a million for the 10/10 review, Fernando. We are so happy to see you enjoyed your time here on property. Looking forward to hosting you again in the future.

Thank you for the kind review. We are so happy to see you enjoyed your stay. Safe Travels.