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Beoordelingen van OYO Hotel Hutchinson KS West 4th Ave

2.5 out of 5
OYO Hotel Hutchinson KS West 4th Ave
15 W 4th Ave, Hutchinson, KS

Beoordelingen

5,6
Gastenscore: 10 - Uitstekend. 29 van 207 beoordelingen" "
Gastenscore: 8 - Goed. 47 van 207 beoordelingen" "
Gastenscore: 6 - Redelijk. 35 van 207 beoordelingen" "
Gastenscore: 4 - Matig. 38 van 207 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 58 van 207 beoordelingen" "

5,6/10

Netheid

7,0/10

Personeel en service

5,6/10

Voorzieningen

5,0/10

Staat van de accommodatie en faciliteiten

5,2/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Sommer

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nada
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Crystal

Zakenreiziger, Reisde met huisdieren, Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The walls and bathroom was very dirty. Alot of people on drugs, They offer handicapped rooms but was all taken by local ling term rentals. So handicapped room was not available for my mom, they offer sqimming pool area but all locked and hasnt been attended too in years. There was no ice machine available
1 nacht verbleven in mei 2024

10/10 – Uitstekend

cindi

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall good stay.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Jeremy

1 nacht verbleven in april 2024

8/10 – Goed

Darrek

Reisde met familie
Checked in late and Was looking for a goodnight sleep, and I did get a quiet nights sleep
1 nacht verbleven in april 2024
Reactie van Joey op 2 mei 2024
Hi, Darrek! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Joey

2/10 – Ontzettend slecht

Karen

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Barbara op 2 mei 2024
Hello, Karen! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

4/10 – Matig

Karen

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Barbara op 2 mei 2024
Sorry for the inconvenience! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Barbara

2/10 – Ontzettend slecht

bg

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen
Didn’t have toilet paper or towels in room wouldn’t stay warm.
1 nacht verbleven in januari 2024
Reactie van Ammy op 3 mei 2024
Hi, we are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

10/10 – Uitstekend

steven

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Ammy op 3 mei 2024
Hi, steven! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 – Uitstekend

Sharletan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We always enjoy our stay when in town for stock shows! Clean rooms and friendly service
3 nachten verbleven in december 2023
Reactie van Noah op 22 jan 2024
Hi, Sharletan! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day. Regards, Noah

4/10 – Matig

Coral

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There were roaches all around and inside the property. When we got there the shower curtain and bedding were smelly and not clean. There were stains all over the mattress and pillows, we used our own bedding. Saw and smashed 30 cockroaches during our stay. The photos of the rooms are not accurate at all. Ice machine was broken and the front desk seemed unhappy when asked for some. Never received room service and there wasn’t a trash can in the room. Microwave on the floor.
6 nachten verbleven in november 2023
Reactie van Noah op 22 jan 2024
Sorry to hear this, Coral! Please consider the issue of cleanliness as an off case, as it is one of our highlights. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Noah

2/10 – Ontzettend slecht

Kimberly

Reisde met huisdieren
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No fridge or microwave. The room was not at all like the photos online.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid
Negatief: Comfort kamer
Get what you pay for
This motel is an economical place to stay. The walls and doors are thin and you can hear all outside noises. However it was a very clean room and was a place to stay for the night. Side note pet fee is $15.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

DONALD, edmond

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very old and worn out property. Shady neighborhood.
Reactie van Joey op 5 dec 2023
Thank you so much for the positive rating, Donald! Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Joey

4/10 – Matig

Eric

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
well on first of three nights the electric went out and was out from like 5pm to like 3 am. after that tv and cable didnt start to work. wifi was slow. so basically i paid 200+$ for a three night stay and left at midnight on second night. i dont think i should have paid for any night but the second one. but unfortunately no electric isn't their problem.
3 nachten verbleven in oktober 2023

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Budget option for resting your head
Non-Smoking Single King, 2 guests, 1 night GOOD: -very kind staff -affordable -clear effort to revitalize the lobby and hotel room -sheets were clean -plenty of towels and washcloths -mini fridge and microwave in room -hand soap, body wash, and shampoo+conditioner dispensers on the walls -sink outside of the water closet makes multiple guests with bathroom needs easier -there's a TV (though we didn't use it) and a recliner (which we also didn't use) -effective privacy curtains -parking right out front -electronic room keycard worked well -mattress had an encasement (protective cover) to prevent bed bugs -kind of a mud room/closet area in the corner of the bathroom with a space for shoes or luggage BAD: -not much in walking distance; nearest groceries are about 10 blocks -pretty bad location; rough part of town and right off of a street with a lot of traffic including larger trucks -definitely a little smear of something brown on the wall in the bathroom area -the room smelled strongly of cleaning chemicals in spite of this -air conditioning was functional, but set at 68F and probably only got the room to 72F -small room, especially with the king bed in it -very firm mattress with 3 pillows for the king size; that was fine for us but I'm not sure if they offer extras -furniture was pretty beat up, but nothing broken or unusable -the room was not fully repainted and instead patches were repainted with a different finish of paint, which didn't look great
1 nacht verbleven in september 2023
Reactie van Eva op 13 okt 2023
Sincere Apologies, Guest! We are highly disappointed to see that our guest is not completely satisfied with our services. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Eva

4/10 – Matig

LEMUEL

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Ammy op 22 jan 2024
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 – Ontzettend slecht

James

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Poliice cruiser parked and running outside of main office. Property dirty needing renovation.
1 nacht verbleven in september 2023
Reactie van Ammy op 3 mei 2024
Hi, James! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

2/10 – Ontzettend slecht

Ray

1 nacht verbleven in september 2023
Reactie van Joey op 5 dec 2023
We are sorry for the inconvenience caused to you, Ray! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

2/10 – Ontzettend slecht

Donna

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible!
No towels, TV didn't work, room was dirty, check in was horrible - the front desk guy was rude. The cleaning lady stared at me suspiciously when I was walking from my room to my car. It made me very uncomfortable. This was one of the worst hotels I've ever stayed at.
1 nacht verbleven in augustus 2023
Reactie van Tim op 12 sep 2023
Hi, Donna! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Tim

8/10 – Goed

David

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Eva op 11 sep 2023
Thanks for rating us, David! Your review made our day. We hope to delight you with our services. Regards, Eva

2/10 – Ontzettend slecht

Tenille

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disgusting.
Do NOT stay at this hotel!! It was absolutely gross! Would never stay here again and wouldn’t recommend it to anyone. When checking in, lobby had no AC and smelled like B.O. bad! Got to our room and immediately walked out and asked for another….yeah the second room wasn’t any better. Bathroom was absolutely disgusting and hair everywhere! Pulled down the comforter and hair and stains on the sheets. Pretty sure there was poop smeared on bathroom wall with hair and t.p. stuck to it on the wall. We were in town for a softball tournament and everything else was booked so we had no choice but to suck it up and stay. I will post pics of room.
2 nachten verbleven in juli 2023
Reactie van Barbara op 12 sep 2023
Hi, Tenille! This is certainly not something we would like our guests to experience, we will surely take corrective actions to resolve this and to serve our guests with top class service and comfort. Regards, Barbara

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Gross gross gross!
Stuff on sheets, someone’s hair bands still on the night stand, shower was disgusting. Room was definitely not clean and we did not stay!
1 nacht verbleven in juli 2023
Reactie van Ava op 5 jul 2023
Hi, Guest! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Ava

4/10 – Matig

John

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Won’t do that again
Can’t say I’ll stay here again. The room looked nothing like the pictures that’s for sure. Not that I was expecting a holiday inn. I generally like to stay in a reasonably priced room that’s clean well lit and fairly up to date. But this room was definitely modern for 1986 complete with the big box television. But it was a color tv so that’s a plus. Not really sure why the breaker box in the bathroom wall was just hanging out without any type of cover but I guess it’s probably ok as long as your not trying to brush your teeth at the sink and accidentally splash water on it. Maybe the room was just in the middle of being remodeled or something. But i guess i shouldn’t complain too much as I did not complain to the office about it because i could tell that it just wasn’t going to do any good because by the looks of the whole place they probably didn’t have room in any better condition so I didn’t bother. At check in I was also required to put a $60 damage deposit on the room that I haven’t received back yet. I guess that should have been my first clue that I was in the wrong place
1 nacht verbleven in juli 2023
Reactie van Ava op 5 jul 2023
Sincere Apologies, John! We are disappointed to see that our guest is dissatisfied with our services. However, we would love to understand the reason behind the problem you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Ava

6/10 – Redelijk

Andrew

Guest laundry poor state and dryer non functioning parts of complex run down nothing like photos on website
3 nachten verbleven in mei 2023
Reactie van Ammy op 30 jun 2023
Hi, Andrew! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

6/10 – Redelijk

Gene, Norton

Reisde met familie
Negatief: Personeel en service
Was fine except once arriving having prepaid wanted a room deposit
2 nachten verbleven in april 2023
Reactie van Ammy op 4 mei 2023
Hi, Gene! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

10/10 – Uitstekend

dana

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Was decent for a low cost hotel. .manager or owner not sure was great very friendly. Only complaint need more than 1 towel. Lol. 2nd time ive stayed here will stay again.
1 nacht verbleven in februari 2023
Reactie van Ava op 2 mrt 2023
Hi Dana! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Ava

6/10 – Redelijk

Troy

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022
Reactie van Ammy op 27 dec 2022
Hi, Troy! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022
Reactie van Ammy op 4 nov 2022
Thanks for the positive rating, Paul! Hope to welcome you again soon. Regards, Noah

8/10 – Goed

Melissa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2022
Reactie van k op 20 okt 2022
Hi, Thank you very much for being with us. Looking forward to your continued love and support. Regards, Kate

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible Experience
Run down, dirty blankets, insecure door. Unfriendly desk staff. Pretty sure the key cards are universal as they didn’t code them between switching room numbers. Didn’t even stay. Checked out within an hour. They offered to provide a new room. Safety and cleanliness too big an issue to even try a new room. They had just cleaned the one we took. Refused to give refund for poor conditions.
1 nacht verbleven in september 2022
Reactie van Greta op 19 sep 2022
Hi, thanks for rating us, looks like your stay with us hasn't been up to par. We believe in continuous improvement. Give us another chance and we'll make sure you experience the comfort and hospitality we know. Regards, Greta

8/10 – Goed

Tracy

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Inside is much nicer than outside but our tub was a little dirty and the soap provided was icky and old.
2 nachten verbleven in september 2022
Reactie van Greta op 19 sep 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Greta

4/10 – Matig

Ron

Zakenreiziger, Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Like the closeness to KS St. Fair Grounds. The room was not real clean. The bathroom fixtures were in poor condition.
3 nachten verbleven in september 2022
Reactie van Greta op 19 sep 2022
Hi, thanks for rating us, looks like your stay with us hasn't been up to par. We believe in continuous improvement. Give us another chance and we'll make sure you experience the comfort and hospitality we know. Regards, Greta

2/10 – Ontzettend slecht

Ryan

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2022

4/10 – Matig

Anna

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Never again
No attention to detail. Front lobby was a mess, junky. Side walk was dirty and really need power washing. The room was really dated. There was a nice refrigerator in room and a microwave. Curtains didn't fit the old and dated curtain rod. Bedsheet actually had holes in it! Very thin, seemed clean. Pillow were in need of replacing. Wish we would have other hotel options....bath towels were stiff, old and just bad.
1 nacht verbleven in september 2022
Reactie van Greta op 19 sep 2022
Hi, thanks for rating us, looks like your stay with us hasn't been up to par. We believe in continuous improvement. Give us another chance and we'll make sure you experience the comfort and hospitality we know. Regards, Greta

8/10 – Goed

Shawna

Positief: Personeel en service
1 nacht verbleven in september 2022
Reactie van Greta op 19 sep 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Greta

2/10 – Ontzettend slecht

mark

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
scary
dirty room, broken chair, fixtures painted over and peeling
3 nachten verbleven in augustus 2022
Reactie van Jane op 29 aug 2022
Hi, Mark! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Jane!

8/10 – Goed

Amber

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The staff was very friendly and worked with us on modifying our days for our stay when I could not figure out how to do it using Expedia's website. The 3/4 size refrigerator in the room was very nice. We did ask for fresh bedding upon check in, and they took care of it right away. If you're looking for a basic hotel close to downtown Hutchinson, this is a good option. There is no breakfast at this property, and that's an amenity I selected on the website so I was disappointed in that, but McDonald's and Spangled are within waking distance.
4 nachten verbleven in juli 2022
Reactie van Ammy op 27 jul 2022
Hi, Amber! Thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Amelia.

8/10 – Goed

Barbara

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No coffee maker! More soap in shampoo container!
2 nachten verbleven in juli 2022
Reactie van Ammy op 21 jul 2022
Hi, Barbara! Thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Amelia.

2/10 – Ontzettend slecht

Antonio

3 nachten verbleven in juli 2022

2/10 – Ontzettend slecht

johnnie

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff was nice enough, but man was this a dirty room. The floor was greasy feeling and made my feet black quickly.. Needless to say the wife won't let me book anymore hotels.
1 nacht verbleven in juli 2022
Reactie van Ammy op 21 jul 2022
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

10/10 – Uitstekend

Katrina

10 nachten verbleven in mei 2022
Reactie van Christina op 6 jun 2022
Hi, Katrina! Glad to see that you have rated us positively. Hope to serve you soon with a wonderful stay. Regards, Christina!

6/10 – Redelijk

Anthony

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Front desk person was nice and the sheets were clean. All in all it is in need of renovations. Carpet is gross and the room condition seems ancient.
1 nacht verbleven in mei 2022
Reactie van Simon op 29 jun 2022
Hi, thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon

8/10 – Goed

Barbara

2 nachten verbleven in april 2022

10/10 – Uitstekend

Mark

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2022
Reactie van Ammy op 8 mrt 2022
Hi, Mark! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

2/10 – Ontzettend slecht

Sarah

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Terrible
It was terrible. I didn't even stay there that night it was so bad
1 nacht verbleven in februari 2022
Reactie van Cheshta op 8 mrt 2022
Hi, Sarah! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

4/10 – Matig

Thomas

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don’t stay here
This hotel was dirty, dingy, dilapidated and down right bad. If Hotels.com didn’t make it so difficult to get a refund I would have fled. I had to get extra towels to place on the chairs to even sit! DON’T STAY HERE!!
1 nacht verbleven in maart 2022
Reactie van Jane op 6 mrt 2022
Hi, Thomas! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

10/10 – Uitstekend

Matthew

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in januari 2022
Reactie van Ammy op 11 jan 2022
Thanks for the positive rating, Matthew! Hope to welcome you again soon. Regards, Amelia.

8/10 – Goed

Barbara

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Was clean but no coffee pot
2 nachten verbleven in december 2021
Reactie van Joey op 1 jan 2022
Thanks for the positive rating, Barbara. Hope to host you soon Regards, Joey

4/10 – Matig

Jane

1 nacht verbleven in november 2021
Reactie van Thomas op 18 nov 2021
Hi, Jane! We are disheartened to see that you are not satisfied with our services. Be assured, we will strive day and night to make sure your future visits are nothing less than amazing. Regards, Thomas