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Beoordelingen van Courtyard by Marriott Indianapolis Northwest

3 out of 5
Courtyard by Marriott Indianapolis Northwest
7226 Woodland Dr, Indianapolis, IN

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 275 van 549 beoordelingen" "
Gastenscore: 8 - Goed. 161 van 549 beoordelingen" "
Gastenscore: 6 - Redelijk. 58 van 549 beoordelingen" "
Gastenscore: 4 - Matig. 23 van 549 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 32 van 549 beoordelingen" "

9,0/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Randall

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Jeremiah is the best host ever in my travels
1 nacht verbleven in april 2024
Reactie van Isaac op 17 apr 2024
Thank you for taking the time to leave a review for our hotel. We will be sure to let him know of your kind words! Hope to have you visit us again soon! :)

10/10 – Uitstekend

Jennie

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Guy at front desk was sooooo nice! Absolutely went above & beyond when checking in early!
1 nacht verbleven in april 2024
Reactie van Isaac op 17 apr 2024
Thank you for your review and kind response. We pride ourselves on having a great stay and are truly glad you enjoyed yours. Please do come again soon! :)

8/10 – Goed

Mahnoor

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Isaac op 17 apr 2024
Thank you for taking your time to leave a review for us. I hope you come back and everything was great while you were on property! :)

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was great.
1 nacht verbleven in april 2024
Reactie van Isaac op 17 apr 2024
Thank you for taking the time to leave a review regarding your stay we really appreciate the feedback. Hope you come back again soon! :)

6/10 – Redelijk

Natalie A

Reisde met partner
Positief: Netheid, personeel en service
Booked for a quick overnight stay, but unfortunately did not get any sleep. Walls were paper thin and room was directly beside the elevator -- with children and a booked hotel, we were awaken at every hour of the night, could hear the elevator every time it dinged and arrived. Could even hear the cleaning ladies conversing next door and had to just get out of bed after a terrible night's sleep and take off. Also, very strong scent of pool bleach, in the lobby and elevators and halls.
1 nacht verbleven in april 2024
Reactie van Isaac op 11 apr 2024
Hello Ms. Natalie,We are so sorry your stay was less than satisfactory! I know a lot of people request to stay away from the elevator rooms and I can only imagine how bad it is hearing your review. Next time you stay with us, given you want to try again, please let us place you in a room away from the elevators and see if this gives you a more pleasant experience. I am so sorry we couldn't make your past one better before you left.

10/10 – Uitstekend

Mark, oshkosh

Reisde met familie
very friendly and nice. allowed later check out and use of facilities for viewing the eclipse.
1 nacht verbleven in april 2024
Reactie van Isaac op 11 apr 2024
Thank you for your kind response. That eclipse was definitely something else wasn't it? We are glad you enjoyed your stay and hope to have you back again in the near future! :)

10/10 – Uitstekend

Jayne

1 nacht verbleven in maart 2024
Reactie van Isaac op 11 apr 2024
Thank you for showing your appreciation to the hotel. We hope to see you again soon! :)

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and quiet-
1 nacht verbleven in februari 2024
Reactie van Isaac op 28 mrt 2024
Hello Matthew,We truly appreciate your feedback and are glad our hotel could accommodate you. If you choose to stay again, we can only hope to bring the same feel to you! Thanks again! :)

6/10 – Redelijk

James

Zakenreiziger, Reisde met partner
Each room should have its own Microwave Oven and serve free buffet or free breakfast.
3 nachten verbleven in januari 2024
Reactie van Isaac op 14 feb 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about hotel experience.Though these are things we cannot control, as it is part of the hotel brand itself, we do appreciate your input fully. Hopefully next time you come to stay in our area our accommodation are a better fit. Thank you again!

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Isaac op 14 feb 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 – Redelijk

Susan

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Every morning at 4:45AM, the trash truck was right outside our window. Very loud! Most of the staff were friendly. A few were not! Customer Service goes a long way!
5 nachten verbleven in januari 2024
Reactie van Isaac op 14 feb 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about hotel experience.I'm sorry that the trash truck caused such a ruckus for you. We will communicate this to the company. Also, I will speak with our staff as it is priority to provide the highest level of service and we shouldn't have fallen short on that. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Mark

Room was great. Staff were a mixed bag. Some amazing and some just mailing it in
2 nachten verbleven in januari 2024
Reactie van Isaac op 14 feb 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about hotel experience.I can only hope during your next stay that the experience with the staff is much better. I'm sorry that it wasn't great overall.We hope to welcome you again soon.

10/10 – Uitstekend

Torey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Period
Loved it
2 nachten verbleven in januari 2024
Reactie van Isaac op 14 feb 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great overall stay
Everything was great except for 1 issue. My husband was so frustrated he wanted me to only leave one star but he agreed that otherwise we had no complaints. He hated that when hed use the restroom, the seat would not stay up on its own.. hed have to hold it in place while using... lol. Would stay here again ..just in a different room hopefully ;)
1 nacht verbleven in januari 2024
Reactie van Isaac op 14 feb 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about hotel experience. I am so sorry you had that issue with your room and hope to rectify it next time you are in town with a much better experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Anissa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Isaac op 14 feb 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Laura

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Second time we stay here. Good location
1 nacht verbleven in december 2023
Reactie van Isaac op 5 feb 2024
Dear Laura,On behalf of the entire hotel team, I want to thank you for sharing about positive experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotels leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Traevon IsaacAssistant General ManagerCourtyard Indianapolis Northwestagmcynwindianapolis@arborlodging.com317-297-7700

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Jeremy W. op 17 dec 2023
MichaelThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon.

8/10 – Goed

Kimberly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room was very nice and comfortable.
1 nacht verbleven in december 2023
Reactie van Jeremy W. op 17 dec 2023
KimberlyThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon.

4/10 – Matig

Lee

Reisde met een groep
Negatief: Personeel en service
No housekeeping service on weekends☹️
2 nachten verbleven in december 2023
Reactie van Jeremy W. op 7 dec 2023
LeeThank you for staying with us and thank you for your review! I do apologize that housekeeping service was upon request during the weekends. We do hope that you will stay with us again in the future.

8/10 – Goed

Connie

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly and helpful desk staff. Cafe staff pleasant. The only negative were thin towels and sheets.
1 nacht verbleven in december 2023
Reactie van Jeremy W. op 7 dec 2023
ConnieThank you for your review! I do apologize for the thin towels and sheets, but we do hope that you come stay with us again in the future. Thank you again!

8/10 – Goed

Siobhan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Jeremy W. op 24 nov 2023
SiobhanThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 – Uitstekend

Anushka

Positief: Netheid
1 nacht verbleven in november 2023
Reactie van Jeremy W. op 24 nov 2023
AnushkaThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

6/10 – Redelijk

January

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
When we were checking in the desk clerk answered the phone as he was checking us in. I felt like I was disturbing him. There was no Amazon app for the streaming services. I pick Marriott specifically for their streaming TV apps. At 2 am a group of people went up the elevator to their rooms and we were right next to the elevator. The elevator dinging woke us up. Then these people proceeded to yell good night to each other. Probably the worst experience ever at any hotel. I won't be back to this location again.
1 nacht verbleven in november 2023
Reactie van Jeremy W. op 15 nov 2023
January Thank you for your review! I do apologize that the Amazon app did not show up and that there was noise from the elevator. We do hope that you will give us another chance in the future whenever your travels bring you back to the Indianapolis area.

8/10 – Goed

Tim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Jeremy W. op 15 nov 2023
TimThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The stay was very nice. They didn't have continental breakfast. You had to pay for breakfast and coffee. I feel if I'm paying 140 per night, breakfast should be included.
3 nachten verbleven in november 2023
Reactie van Jeremy W, op 15 nov 2023
AnonymousThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 – Goed

Tara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Jeremy W. op 13 nov 2023
TaraThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 – Uitstekend

Tamiesha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall great
Beautiful environment. Was close to highway and stores. Only bad thing was there isn’t a lot of parking
1 nacht verbleven in oktober 2023
Reactie van Jeremy W. op 31 okt 2023
TamieshaThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

2/10 – Ontzettend slecht

RMichael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Jeremy W. op 25 okt 2023
RMichaelThank you for your review! I do apologize that you did not have a good stay with us, but we do hope that you will give us another chance in the future.

6/10 – Redelijk

Rachel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No potential for complimentary breakfast. Sweet but untrained bartender for signature drinks. Bartender doubling as a cook. no tea offered in room
2 nachten verbleven in oktober 2023
Reactie van Jeremy W. op 16 okt 2023
RachelThank you for your review! I do apologize that you did not have a great stay with us. We do hope to see you again soon whenever your travels bring you back to the Northwest side of Indianapolis.

2/10 – Ontzettend slecht

Diamond

1 nacht verbleven in oktober 2023
Reactie van Jeremy W. op 9 okt 2023
DiamondThank you for your review! I am sorry to see that you did not have a good stay with us. Would you please clarify as to why that is so we can correct any issues as soon as possible? Again, thank you for staying with us and we do hope that you will give us another chance in the future.

6/10 – Redelijk

David

Zakenreiziger
Positief: Netheid, comfort kamer
Negatief: Personeel en service
No breakfast or coffee for the price was not wort.
2 nachten verbleven in september 2023
Reactie van Jeremy W. op 3 okt 2023
DavidThank you for your review! I do apologize that we do not have a complimentary breakfast, but we do hope to see you again soon whenever your travels bring you back to the Northwest Indy area!

10/10 – Uitstekend

Dianne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Jerey W. op 3 okt 2023
DianneThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 – Goed

Carol

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We have stayed at this Marriott several times. The room was very clean. The area around is not the best. We will stay again.
1 nacht verbleven in september 2023
Reactie van Jeremy W. op 25 sep 2023
CarolThank you for your review! I am glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 – Uitstekend

Alan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Happy stay!
The room was clean l, bed was comfortable it was a great hotel will stay again!
2 nachten verbleven in september 2023
Reactie van Jeremy W. op 25 sep 2023
AlanThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 – Goed

Lisa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We arrived at 2:30a and left at 10a…not. Enough time to make an impression either way. In general, all was well and as expected for the brand!
1 nacht verbleven in september 2023
Reactie van Jeremy W. op 25 sep 2023
LisaThank you for your review! I'm glad to see that you enjoyed your stay with us, although short. We hope to see you again soon!

6/10 – Redelijk

Sherry

Zakenreiziger, Reisde met familie
Positief: Personeel en service
We had one of the renovayed rooms on second floor. Noisy in hallways n outside. Room clean n very comfortable, nicely decorated. However, the skimped on a $10 coffemaker, no microwave down the hall.
1 nacht verbleven in september 2023
Reactie van Jeremy W. op 25 sep 2023
SherryThank you for your review! I'm glad to see that you enjoyed your stay with us overall. I do apologize for the noisy outside and hallways, but we do hope to see you again soon!

8/10 – Goed

Brad

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place
1 nacht verbleven in september 2023
Reactie van Jeremy W. op 25 sep 2023
BradThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 – Uitstekend

Antonio

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very like
1 nacht verbleven in september 2023
Reactie van Jeremy W. op 14 sep 2023
AntonioThank you for your review! I'm very glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 – Goed

jim

1 nacht verbleven in september 2023
Reactie van Jeremy W. op 3 okt 2023
jimThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 – Uitstekend

Rosalyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Jeremy W. op 10 sep 2023
RosalynThank you for your review! I'm very glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 – Uitstekend

Ron

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy access to Lucas Oil Dragway. Very clean rooms.
6 nachten verbleven in augustus 2023
Reactie van Jeremy W. op 8 sep 2023
RonThank you for your review! I'm very glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 – Uitstekend

Brooke

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Jeremy W. op 26 aug 2023
BrookeThank you for your review! I'm very glad to see that you had a great stay with us. We hope to see you again soon!

8/10 – Goed

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel. Fresh smelling when you walk in. Friendly staff. East check in. Modern facilities. Not a 5 star hotel, but few are at this price. I would stay again.
1 nacht verbleven in augustus 2023
Reactie van Jeremy W. op 20 aug 2023
WilliamThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 – Uitstekend

Jessica

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect stay as usual
Absolutely amazing and so relaxing, I book this location every time I'm in the area because I love it so much!
3 nachten verbleven in augustus 2023
Reactie van Jeremy W. op 17 aug 2023
JessicaThank you for your review! I'm glad to see that you had a great stay with us. We hope to see you again soon.

6/10 – Redelijk

Daniel

1 nacht verbleven in augustus 2023
Reactie van Jeremy W. op 3 sep 2023
DanielThank you for your review! I did see that you didn't have a great stay with us. Was there something that we could have done better to make your stay more enjoyable. Again, thank you for staying with us and we do hope to see you again in the future.

6/10 – Redelijk

Wynter

Reisde met familie
Positief: Netheid
Not completely what I was expecting. The Bistro area was highlighted but did not have enough food or drinks in stock when visiting, had to find a local restaurant to eat during stay.
2 nachten verbleven in augustus 2023
Reactie van Jeremy W. op 7 aug 2023
WynterThank you for your review! I do apologize that the Bistro did not have the items that you were wanting to order. We do hope that you will give us another chance in the future.

10/10 – Uitstekend

Keevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Jeremy W. op 23 jul 2023
KeevinThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 – Goed

Ryan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023
Reactie van Jeremy W. op 23 jul 2023
RyanThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 – Goed

Stacy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would stay again
Efficient check-in/out. Clean room.
1 nacht verbleven in juli 2023
Reactie van Jeremy W. op 10 jul 2023
StacyThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 – Uitstekend

patricia

2 nachten verbleven in juli 2023
Reactie van Jeremy W. op 9 jul 2023
PatriciaThank you for your review! I'm very glad to see that you enjoyed your stay with us. We hope to see you again soon!