Dear Guest, we do appreciate your feedback. We hope to see you again here in our Resort. Kind Regards, Copper Point Resort

Dear Hugo,We're delighted to hear that you enjoyed our outdoor hot tub and pool! We aim to provide a relaxing and enjoyable experience for all our guests, and we're thrilled that you had a great time. Thank you for sharing your positive feedback, and we hope to see you again soon!Kindly,

Dear Mohammed,We're truly grateful for your kind words! Providing a scenic view, top-notch amenities, and a clean environment are top priorities for us. It's wonderful to hear that you consider us one of the best hotels, and we would be honored to welcome you back anytime. Thank you for your glowing review, and we look forward to your next visit!Kindly,

Dear Angie,I'm truly sorry to hear about your disappointing experience. Please accept our sincere apologies for the cleanliness issues with your room and the inconvenience caused by the coffee maker and fire alarm. This does not meet our usual standards, and we take your feedback very seriously. We'll address these issues immediately to ensure they're not repeated in the future.Kindly,

Dear Frank,Thank you for your continued support and for choosing us for your stays! We're delighted to hear that you've consistently enjoyed your time with us, taking advantage of our tranquil atmosphere, swimming facilities, hot tub, delicious food, and nearby hikes. It's always a pleasure to provide you with a relaxing and enjoyable experience, and we look forward to welcoming you back for many more memorable visits!Kindly,

Dear Gary,I'm sorry to hear about the challenges you encountered during your stay. We apologize for the smoky odor in your room, the cleanliness issues with the dining table, and the lack of maintenance on the hot tubs by the pool complex. Your feedback is invaluable, and we'll address these issues promptly to ensure they're rectified. We're glad to hear that you found the bed comfortable, and you enjoyed the kitchen, washrooms, and balcony view. We appreciate your understanding and hope to have the opportunity to provide you with an improved experience in the future.Kindly,

Dear Rita,Thank you for sharing your experience with us. We're delighted to hear that you found our staff to be great and enjoyed the service and food at our restaurant. We apologize for any inconvenience caused by the size of the standard room and the hot water issue you experienced during your stay. Your feedback regarding the value for money is important to us, and we will take it into consideration as we strive to improve our offerings. We understand your observation about our loft suites being more spacious and suitable for families and large groups. We appreciate your insights and hope to have the opportunity to welcome you back for an improved experience in the future.Kindly,

Dear Fredrick,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay at our property and found it to be well-appointed. We apologize for any inconvenience caused by the thin walls and noise from neighboring rooms. Your recommendation means a lot to us, and we hope to welcome you back for another enjoyable stay in the future.Kindly,

Dear Shaun,We sincerely apologize for the numerous shortcomings you experienced during your stay. Your feedback highlights areas where we clearly fell short of our standards, and for this, we are truly sorry. The issues you encountered with cleanliness, hot water availability, noise disturbances, lack of bathroom heating, and inadequate amenities are unacceptable and do not reflect the level of service we aim to provide.We deeply regret the inconvenience caused by the lack of responsiveness from our team regarding your early check-out request and the absence of proactive solutions to address your concerns during your stay.Please know that your comments have been shared with our management team for immediate action and improvement. Additionally, we will investigate your refund request promptly and ensure it is processed accordingly.Your experience does not reflect the high standard of service we strive to deliver, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to regain your trust and provide you with a much-improved experience should you choose to stay with us again in the future. Thank you for your patience and understanding.Kindly,Joel Menezes

Dear Michel,Thank you for taking the time to provide your feedback and rating our services. We appreciate your honesty and perspective. Your feedback helps us understand areas where we can improve to better meet our guests' expectations.We acknowledge your rating and apologize for any shortcomings you may have experienced during your stay. We value your patronage and hope to have the opportunity to exceed your expectations in the future. If you have any further comments or suggestions, please feel free to share them with us. Thank you for choosing our services, and we look forward to welcoming you back for a more enjoyable experience.Kindly,Joel Menezes

Dear Pier,Thank you so much for your glowing 10 out of 10 review! We're thrilled to hear that you had such a fantastic experience with us. Your satisfaction is our top priority, and we're delighted that we could meet and exceed your expectations.It's wonderful to know that you enjoyed your stay and that our services met your needs perfectly. Your feedback means the world to us, and we'll continue striving to deliver exceptional experiences for all our guests.We look forward to welcoming you back for another outstanding stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you for choosing us!Kindly,Joel Menezes

Dear Desiree,Thank you for sharing your feedback with us. We appreciate your insights as they help us enhance the guest experience at Copper Point Resort.We apologize for any inconvenience caused by the absence of an ice machine and coffee in the lobby. We understand the importance of these amenities for our guests' convenience and will take your feedback into consideration for future improvements.Regarding the interaction with our morning staff, we apologize if there was a delay in acknowledgment. We aim to provide attentive and welcoming service to all guests, and we will address this with our team to ensure consistent friendliness and responsiveness.We appreciate your suggestion about having bathrobes in the room for use at the pool/hot tub area. This is a valuable suggestion, and we will consider implementing it to enhance the comfort and convenience of our guests during their stay.Thank you for choosing Copper Point Resort, and we hope to have the opportunity to welcome you back in the future, where we aim to exceed your expectations.

Dear John,Thank you for your positive review! We're delighted to hear that you had a pleasant stay at Copper Point Resort. It's wonderful to know that our staff were friendly and accommodating, allowing you to check in early and making your experience enjoyable from the start. We're glad you found the room very nice and the facilities very good. We strive to provide a comfortable and welcoming environment for all our guests, and we're thrilled that you had a great experience with us. We hope to welcome you back for another wonderful stay in the future!

Thank you for the perfect score! we look forward to your next visit!

Thank you for the perfect score! we look forward to your next visit!

Thank you for the perfect score! We are really glad you enjoyed your Christmas Holiday with us here at Copper Point Resort. We look forward having you visit us again in the summer for your golf getaway.

Thank you for the perfect score! we look forward to your next visit!

Thank you for the perfect score! Your feedback is very important to us at Copper Point Resort. We will see you again in the future.

Thank you for the review, Looking into your reservation there must have been some confusion with the third party website you booked with because it was not showing a pet friendly booking. The weekend you stayed with us was extremely busy and the front desk agent was glad we still had a pet friendly room available. All our pet friendly rooms are located on the first floor to give access outside directly from the room. We do apologize for the negative experience you had while you visited us. We hope you give us another chance at the resort to show you why Copper Point is the most beautiful place to stay in the Valley.