Thank you for your feedback. We appreciate you taking the time out to share it. We're happy to hear that you enjoyed your stay and that the staff was friendly. Guest satisfaction is our top priority. I will be sharing your feedback with our team. We hope to see again in the future. Again Thank You!

Frank, Thanks for the 5 review score. Glad you enjoyed your stay with us. Please come back and see us again. Regards, David

Thank you for your feedback. We're sorry to hear you didn't fully enjoy your experience. Please feel free to reach out to us directly with any specific concerns you have so we can address them promptly.

Thank you for your feedback we take pride in our guest comfort. We hope to welcome you and your family back.

Thank you for your feedback we hope to see you and your family soon.

Thank you so much for the glowing review! We're thrilled to hear that you had such a positive experience with us. Your feedback means the world to us, and we can't wait to welcome you back again soon!Warm Wishes, Hadley Resort & Marina

Timothy, Thank you for choosing to stay with us in the heart of Islamorada! We appreciate your feedback and are always striving to improve. If there's anything specific you feel we could do better, please don't hesitate to let us know. We hope to welcome you back for an even better experience in the future!Best Wishes, Hadley Resort & Marina

Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay and found the location of your room to be perfect. We hope to welcome you back soon for another fantastic experience!Thank you, Hadley Resort & Marina

We're so happy to hear that!! Thank you for your continued support, we love having you as part of our Hadley Resort family! We look forward to welcoming you back again soon!Best Wishes, Hadley Resort & Marina

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with us, even with the last-minute booking. Thomas will be delighted to know that he made your stay memorable. We can't wait to welcome you back soon!Best Wishes, Hadley Resort & Marina

Thank you for your feedback. We're glad to hear that you found our room and facilities to be as expected and that you found value in your stay. We apologize for the inconvenience caused by the condition of the elevator. We'll certainly address this with our housekeeping team to ensure cleanliness is maintained throughout the day. Regarding the breakfast experience, we apologize for the oversight with the milk on your first morning. We'll address this with our staff to ensure such situations are handled better in the future. We appreciate your understanding and hope to welcome you back for a more seamless experience.

Thank you for the glowing review! We're thrilled to hear that you had an excellent experience. We look forward to serving you again soon!

Thank you for your continued support and for choosing our hotel for your family getaways! We're thrilled to hear that you enjoyed the relaxing ocean views during your second stay with us. We look forward to welcoming you back for many more memorable experiences by the sea!!Thank you again,

Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful experience at our resort, and we're especially delighted that Nicole's exceptional service stood out to you. We can't wait to welcome you back for another unforgettable stay!Best Wishes,

Thank you for the fantastic review! We're thrilled to hear that you enjoyed the beautiful views and found the room layout ideal. We hope you had a wonderful stay and look forward to welcoming you back soon!

Thank you for your wonderful review! We're thrilled to hear that you had a very nice weekend at our resort and that Thomas made your experience even better with his helpfulness. We're glad you found our resort clean and quiet! Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay. Thank you for choosing us!

Thank you for your glowing review! We're delighted to hear that you had an absolutely fabulous stay and enjoyed our quick and delicious breakfast offerings. It's fantastic to know that your kids loved the pier, pool, bikes, and water sports - we strive to create memorable experiences for our guests of all ages. We can't wait to welcome you back for another wonderful stay! Safe travels until then!

Thank you so much for the fantastic review! We're thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!

Thank you so much for the glowing review, Maria! We're thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future!Best Wishes, Hadley Resort & Marina

We're truly sorry to hear about your experience. We strive to ensure our guests have a positive stay, and we regret that we fell short of your expectations. Your feedback is invaluable to us, and we will address the issues you've raised with our team to improve. We understand the importance of transparency and accuracy in our online representation, and we'll take steps to ensure our listings better reflect the reality of our property. Regarding the refund, we apologize for any inconvenience and will investigate this matter further to ensure our refund policies are applied fairly. We appreciate your comments and hope you'll consider giving us another chance in the future.Best Wishes

Thank you so much for your glowing review! We're thrilled to hear that you enjoyed our well-kept property, scenic landscaping, water access, and excellent customer service. Our team takes pride in maintaining a balance between old-school charm and modern standards, and we're delighted that our remodeled rooms and spacious suites met your family's needs perfectly. We appreciate your feedback and hope to welcome you back again soon!

Thank you for your feedback. We apologize for the inconvenience you experienced with the noisy air conditioning and the unattended front office. Rest assured, we are addressing these issues promptly to ensure a more comfortable and efficient stay for all our guests! We appreciate your input and hope to have the opportunity to exceed your expectations in the future!

Thank you for taking the time to provide feedback. We're genuinely sorry to hear that your experience fell short of expectations. If you're open to discussing your concerns further, please don't hesitate to reach out. We're committed to ensuring every customer leaves satisfied.Kind Regards, Hadley Resort & Marina

Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and that our staff and location met your expectations. We hope to welcome you back again soon for another fantastic experience!

Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay in our spacious and comfortable 2-bedroom suite with its beautiful oceanfront view, perfect for catching the sunrise! We're delighted that you also had the chance to relax and enjoy our pool. We can't wait to welcome you back for a longer stay soon!

Thank you for sharing your feedback with us. We're glad to hear you found our staff helpful and friendly! We apologize for any disappointment regarding the waterfront access and the condition of our property. Your comments will be shared with our team for improvement. We appreciate your insights and hope to have the opportunity to exceed your expectations in the future!

Thank you for the glowing 5/5 review! We're thrilled to hear that you found our space clean, enjoyed the kitchen, and appreciated the tranquility. It's fantastic to know that you loved our awesome pool as well! We look forward to welcoming you back for another enjoyable stay.

Thank you for your positive feedback! We're delighted to hear that you found our staff friendly. We appreciate your suggestion regarding the breakfast time and will take it into consideration for future improvements. We hope to welcome you back for another great stay soon!

Thank you for your kind words! We're delighted to hear that you enjoyed our friendly staff and found the room nice. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!

Thank you for your amazing review! We're thrilled to hear that you had such a fantastic stay in our 2-bedroom unit with breathtaking views. It's wonderful that you found the space quiet and well-equipped with everything you needed, and that you enjoyed the breakfast until 10:30. We're delighted that Thomas, our manager, was able to offer helpful suggestions to enhance your experience. We appreciate your kind words and hope to have the pleasure of hosting you again soon for another memorable stay!

Thank you for your positive feedback! We're thrilled to hear that you enjoyed the area surrounding our property. We hope you had a fantastic stay and look forward to welcoming you back in the future!

Thank you for your feedback! We're thrilled that you enjoyed your stay with us! We would like to assure you that we will look into the palmetto issue immediately to prevent any future issues. We look forward to seeing you again soon!Best wishes,

Thank you so much for the fantastic 5/5 review! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future! If you have any suggestions or feedback, feel free to share. We appreciate your support!

Thank you for bringing these concerns to our attention, and we sincerely apologize for the inconvenience you experienced during your stay. We take your feedback seriously and are actively investigating the issues you've raised to ensure they are addressed promptly.We would like to apologize for any miscommunication that was caused by our staff. A full service, in which beds are made and the room is cleaned, is only performed every 3 days. Every other day we only offer a light service, unless you request otherwise. Also, the fees that we attempted to charge you were resort fees, which are applicable and paid by ALL guests staying with us. It includes access to parking, WIFI, continental breakfast, on-site amenities, etc.If you have any additional details or would like to discuss your experience further, please feel free to reach out to our customer service team. We value your feedback and are dedicated to providing a better experience for our guests.Once again, we apologize for any inconvenience caused and appreciate your understanding.Best regards,

Glad to hear you enjoyed your stay. See you next time!

Dear Lana, Thank you for your feedback! We're delighted to hear you found our property clean and cute! We would also like to apologize for any inconvenience caused by road noise and the air conditioner. We'll address these issues promptly to enhance your future stays! Your input is invaluable, and we appreciate your time in sharing your experience!Thank you!

We apologize that your stay did not meet yours or our standers. We understand the importance of a fully functional A/C and can confirm this issue was promptly fixed.And we do extend our apologies' about the Ice machine not functioning but unfortunately the expense has not been approved.. In the meantime we're happy to provide guest with ice from our other ice machine on property. .

Thank you so much for the fantastic 5/5 review! We're thrilled to hear that you had a great experience! Your satisfaction is our top priority, and we appreciate your positive feedback. If you have any suggestions or if there's anything else we can do for you, feel free to let us know. We look forward to serving you again in the future!

I'm sorry we did not meet your standards.We hope to have another chance in the future to provide you with a wonderful stay.

Thank you so much for taking the time to leave a review!! If there's anything specific that you enjoyed, we would love to hear about it! We hope to see you again soon! :)

Sorry. :(

Thank you so much for taking the time to leave us a review! If there is anything specific that you enjoyed during your stay at the Hadley Resort, we would love to hear about it! Please come see us again soon!!

:D

Thank you Gerta! :)

Dear Laura,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced with the door keys upon arrival. It's disappointing to hear that the initial issue marred the beginning of your stay. At Hadley Resort and Marina, we understand that our guests may want to make the most of their time with us, and for this reason, we extend the privilege of using our amenities until the end of the day of your check-out. We want your experience with us to be as enjoyable as possible, even beyond your actual check-out time.We hope that, despite the initial hiccup, you were able to find some enjoyment during your stay. If your travels bring you back to Hadley Resort and Marina, we would love the opportunity to provide you with a more seamless and enjoyable experience.Thank you for choosing to stay with us.

Dear Milind,Thank you for taking the time to share your feedback with us. We appreciate your honest review, and we're pleased to hear that our friendly staff and convenient location were positive aspects of your stay.We hope that despite the average room experience, you were able to enjoy your time in the area. If your travels bring you back to Hadley Resort and Marina, we would welcome the opportunity to host you again and deliver an even better experience.

Dear Hina,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with the squeaky bed during your stay. Our team takes guest concerns seriously, and we appreciate your patience as we work to address this issue.Upon receiving your complaint, we promptly dispatched a team member to inspect the bed. Unfortunately, after a thorough assessment, it was determined that a replacement is necessary to resolve the squeaking noise. Please accept our apologies for any frustration this may have caused.To ensure your future stays are more comfortable, we have initiated the process to order a new bed for the room you occupied. We genuinely value your feedback, and it helps us make necessary improvements.As a gesture of goodwill, we would like to offer you a discounted rate on your next stay with us. We hope to have the pleasure of welcoming you back and providing an enhanced experience.Once again, we apologize for any inconvenience, and we appreciate your understanding.Best regards,Tom RFront Desk SupervisorHadley Resort and Marina

Thank you for your review. Happy New Year!

Thank you! :)

Andraya,Wow! Thank you for the fantastic 10/10 rating! We're thrilled to hear that you had a perfect experience with us!Our team works hard to ensure every guest feels comfortable and has a memorable stay, and it's rewarding to know that we hit the mark with your visit!If your plans bring you back to Islamorada, we would be delighted to welcome you again! If there's anything specific you loved about your stay that you'd like to highlight or if you have any suggestions for improvement, please feel free to let us know.Once again, thank you for choosing Hadley Resort & Marina. We look forward to the opportunity to host you again in the future!Warm regards,