3 outdoor pools, cabanas (surcharge), pool umbrellas

Beoordelingen van Islander Resort

4 out of 5
Islander Resort
82100 Overseas Highway, Islamorada, FL

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 668 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 207 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 71 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 31 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 1004 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Remco

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Stuart op 12 feb 2024
Thank you for taking the time to let us know about your stay. We apologize for not meeting your expectations and would like to know what we could have done differently to do so. Best regards,Stuart.

6/10 – Redelijk

John

Reisde met familie
The property has construction ongoing. Not sure if related but there were periods where we had no water, which was addressed quickly. The next morning we still had water, but no hot water. Most times, the toilet needed a double flush. Need to get the plumbing issues corrected on an interesting resort. The food at the bar and Elements was excellent.
2 nachten verbleven in april 2024

8/10 – Goed

Lance

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Accommodation was lovely. The grounds are nicely manicured. The only negative was lack of dining options. It would be a big improvement to the property.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Kelly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful room. Quiet, relaxing property.
3 nachten verbleven in april 2024
Reactie van Stuart op 30 apr 2024
Thank you for taking the time to let us know about your recent visit. We are thrilled you enjoyed yourself while staying with is, and we look forward to welcoming you back soon.Best regards,Stuart.

6/10 – Redelijk

Iris

Reisde met familie
Positief: Netheid, voorzieningen
They charged my parents for a kayak that they never rented and other fees. 😡
2 nachten verbleven in april 2024
Reactie van Stuart op 26 apr 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and would like to better understand your concerns. Please reach out at your convenience and we would be happy to discuss further.Best regards,Stuart.

10/10 – Uitstekend

rosa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
we love the instalations
1 nacht verbleven in december 2023
Reactie van Stuart op 19 apr 2024
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart.

10/10 – Uitstekend

Hal

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Large beach and friendly staff. Amenities are great.
2 nachten verbleven in april 2024
Reactie van Stuart op 18 apr 2024
Thank you for taking the time to share your feedback with us. We appreciate it very much, and look forward to welcoming you back soon. Best regards,Stuart.

10/10 – Uitstekend

Nicole

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would highly recommend the Islander to anyone traveling to Islamorada. Our entire experience was amazing. We will definitely be back!
4 nachten verbleven in april 2024
Reactie van Stuart op 18 apr 2024
Thank you for letting us know about your recent visit. We appreciate your feedback and look forward to welcoming you back soon. Best regards,Stuart.

6/10 – Redelijk

David

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Was Nice
1 nacht verbleven in april 2024
Reactie van Stuart op 14 apr 2024
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and would like to know how we could do better, if you wouldn't mind sharing.Best regards,Stuart.

8/10 – Goed

Amy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We didn’t use the shuttle, but great that they have one available. Pool area is beautiful, please keep those towels stocked! Many times there were none available. Room was very spacious. Great private patio.
2 nachten verbleven in april 2024
Reactie van Stuart op 12 apr 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and will share it with the appropriate departments so we can learn and improve from them.Best regards,Stuart.

10/10 – Uitstekend

Carisa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely resort!
1 nacht verbleven in april 2024
Reactie van Stuart op 7 apr 2024
Thank you for taking the time to share your review with us. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart.

10/10 – Uitstekend

Marie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Stuart op 12 apr 2024
Thank you for your feedback, it is very much appreciated.Best regards,Stuart.

2/10 – Ontzettend slecht

Arsiak

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I never write reviews we had two one bedroom suites. We left a day early. Our room didn’t get cleaned and we had to keep asking for them to come clean it. The pack and play provided was broken and just left in the room. When we were ready to put my toddler to sleep. We had to call and have them bring a new one. The management came. I called several times for them to come clean out room and that was never done. The photos on the website and the actually room do not match up. The rooms look beautiful on the site. The management were not accommodating at all. Didn’t even call back after I called them several times
2 nachten verbleven in maart 2024
Reactie van Stuart op 3 apr 2024
Thank you for taking the time to let us know about your recent stay. We apologize that everything did not go as you would have liked. We appreciate your feedback and will use it to improve on our operation moving forward,Best regards,Stuart.

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Shuttle service is great when they get the message from the front desk, every time we requested it with the same front desk person for a specific time, we had to call back up after waiting for 10 minutes and were told “oh I will call them now” so we were repeatedly 15 - 20 minutes late for our dinner reservations, not helpful when the restaurants release your table after 15 minutes. Shame, cause everything else was superb
2 nachten verbleven in maart 2024
Reactie van Stuart op 2 apr 2024
Thank you for taking the time to let us know about your recent stay. We apologize that not everything was up to expectation. We will share your comments in order to learn from them and improve our offerings going forward.Best regards,Stuart.

10/10 – Uitstekend

Anne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Stuart op 2 apr 2024
Thank you for letting us know about your recent stay. We appreciate your feedback very much.Best regards,Stuart.

8/10 – Goed

Tom

Positief: Netheid
Rooms smaller than showcased, and bathroom very small.
1 nacht verbleven in maart 2024
Reactie van Stuart op 29 mrt 2024
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and look forward to welcoming you back soon. Best regards,Stuart.

10/10 – Uitstekend

Megan C

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful! Will definitely come back.
5 nachten verbleven in maart 2024
Reactie van Stuart op 25 mrt 2024
Thank you for letting us know about your recent visit. We appreciate your feedback and loo forward to hosting you again soon.Best regards,Stuart.

8/10 – Goed

ERIC

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
great ocean view and clean hotel
1 nacht verbleven in maart 2024
Reactie van Stuart op 19 mrt 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback, and look forward to welcoming you back soon.Best regards,Stuart.

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Stuart op 16 mrt 2024
Thank you for providing us with your feedback. It is essential to our understanding of guest expectations and what we can do to improve our offerings. Best regards,Stuart.

8/10 – Goed

Luis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like the area and the room was nice.
1 nacht verbleven in maart 2024
Reactie van Stuart op 16 mrt 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Stuart op 16 mrt 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart

10/10 – Uitstekend

Deborah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I could have stayed at the Islander Resort forever. The room was absolutely beautiful! The patio had an ocean view with lovely flowers, plants and palm trees surrounding. It was quiet, the pools were refreshing, and the food at Tides Bar and Grill was delicious.
3 nachten verbleven in maart 2024
Reactie van Stuart op 12 mrt 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback very much and are thrilled you enjoyed yourself while here. We will share your comments with the team, and look forward to welcoming you back soon.Best regards,Stuart.

8/10 – Goed

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed in newly renovated rooms on south side. Very nice accommodations. Small bathroom but room was so nice along with outside area. Parking right outside room was a plus and walking distance to many great restaurants.
5 nachten verbleven in maart 2024
Reactie van Stuart op 12 mrt 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback very much and are thrilled you enjoyed yourself while here. We will share your comments with the team, and look forward to welcoming you back soon.Best regards,Stuart.

10/10 – Uitstekend

Harold, Portage

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
10 nachten verbleven in maart 2024
Reactie van Stuart op 16 mrt 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice property. Lots of leisure options. Beautiful beach. Room was exceptionally
2 nachten verbleven in maart 2024
Reactie van Stuart op 11 mrt 2024
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart.

10/10 – Uitstekend

Rick

2 nachten verbleven in maart 2024
Reactie van Stuart op 2 apr 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart.

2/10 – Ontzettend slecht

Arsiak

3 nachten verbleven in maart 2024
Reactie van Stuart op 2 apr 2024
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback. It seems we did not meet your expectations. We do hope you know this is not our goal, and was wondering if you could provide any additional information so we know where we fell short. Best regards,Stuart.

8/10 – Goed

MARIA, MIAMI

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in maart 2024
Reactie van Stuart op 8 mrt 2024
Thank you for taking the time to let us know about your recent stay. We appreciate all feedback and look forward to welcoming you back soon.Best regards,Stuart.

10/10 – Uitstekend

william

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast restaurant (Elements) seemed out of the way, and was an afterthought.
5 nachten verbleven in maart 2024
Reactie van Stuart op 8 mrt 2024
Thank you for taking the time to let us know about your recent stay. We appreciate the feed back, and look forward to welcoming you back soon. Best regards,Stuart.

10/10 – Uitstekend

Mary Lou

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We selected the Islander Resort because of the advertised white sandy beach and ocean view brand new suites. The resort met our every expectation and we enjoyed the beautiful grounds, our breezy well appointed room and patio. The Tides restaurant offered exceptionally delicious fare. Do not leave without trying the Ahi Tuna Nachos! Tides has a West Indies vibe. Breakfast al fresco at the Elements was super beautiful! Staff is over the top friendly and accommodating in every way. We highly recommend!
3 nachten verbleven in februari 2024
Reactie van Stuart op 2 mrt 2024
Thank you for taking the time to let us know about your recent visit. We appreciate all feedback and are thrilled you enjoyed yourself while on property. We hope to see you again soon!Best regards,Stuart.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We found the resort to be clean, tucked away among palm trees, with a really nice beach and pool area. The service was good, often with a smile. There were plenty of activities at the resort, and food/drink options at the beach/pool. We’d like to go back.
8 nachten verbleven in februari 2024
Reactie van Stuart op 2 mrt 2024
Thank you for taking the time to let us know about your recent visit. We appreciate all feedback and are thrilled you enjoyed yourself while on property. We hope to see you again soon!Best regards,Stuart.

10/10 – Uitstekend

Mason

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
5 nachten verbleven in februari 2024
Reactie van Stuart op 28 feb 2024
Thank you for taking the time to let us know about your recent visit. We value your feedback very much. We are thrilled you enjoyed your time with us and look forward to welcoming you back soon.Best regards,Stuart.

10/10 – Uitstekend

Marion

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great find . Excellent in every way .
7 nachten verbleven in februari 2024
Reactie van Stuart op 26 feb 2024
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and look forward to welcoming you back soon. Best regards,Stuart.

10/10 – Uitstekend

Roger Calvert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful and friendly staff. Rooms are clean and orderly.
4 nachten verbleven in februari 2024
Reactie van Stuart op 23 feb 2024
Thank you for letting us know about your recent stay. We appreciate your feedback, and look forward to welcoming you back soon. Best regards,Stuart.

10/10 – Uitstekend

Venna Sharell

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Stuart op 20 feb 2024
Thank you for taking the time to let us know about your recent visit. We are happy you enjoyed your time with us, and we appreciate your feedback. We hope to see you again soon.Best regards,Stuart.

4/10 – Matig

regina

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No es cómo en las fotos, no es muy bonito
Reactie van Stuart op 20 feb 2024
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback. We try our best to meet all guest expectations and it seems we did not do so in this case, and for that we apologize. Best regards,Stuart.

10/10 – Uitstekend

scott w

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything
2 nachten verbleven in februari 2024
Reactie van Stuart op 12 feb 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart.

10/10 – Uitstekend

Joseph

3 nachten verbleven in februari 2024
Reactie van Stuart op 23 mrt 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and look forward to welcoming you back soon. Best regards,Stuart.

10/10 – Uitstekend

Jill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very serene. Everyone pleasant.
1 nacht verbleven in januari 2024
Reactie van Stuart op 5 feb 2024
Thank yo for taking the time to let us know about your recent visit. We appreciate all feedback as it is integral in creating plans for improvement going forward.Best regards,Stuart

2/10 – Ontzettend slecht

Stephen, Rosemount

2 nachten verbleven in januari 2024
Reactie van Stuart op 4 feb 2024
Thank you for taking the time to let us know about your recent stay. We apologize for not meeting your expectations. Your feedback is crucial as we make improvements moving forward.Best regards,Stuart.

6/10 – Redelijk

Doris Y

2 nachten verbleven in januari 2024
Reactie van Stuart op 4 feb 2024
Thank you for taking the time to let us know about your recent stay. We apologize for not meeting your expectations. Your feedback is crucial as we make improvements moving forward.Best regards,Stuart.

10/10 – Uitstekend

Edyta

Reisde met familie
Positief: Voorzieningen
Beautiful place
1 nacht verbleven in januari 2024
Reactie van Stuart op 2 feb 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback. Best regards,Stuart.

8/10 – Goed

Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Stuart op 27 jan 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback. Best regards,Stuart.

6/10 – Redelijk

Amy

4 nachten verbleven in januari 2024
Reactie van Stuart op 23 mrt 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and apologize that everything was not up to expectation. We will reach out to see how we could have done better to make your stay more enjoyable. Best regards,Stuart. Best regards,Stuart.

10/10 – Uitstekend

Phyllis

Reisde met familie
Positief: Personeel en service, voorzieningen
Weather wasn’t poor and the property was in the midst of renovations. Otherwise, A
4 nachten verbleven in december 2023
Reactie van Stuart op 23 jan 2024
Thank you for taking the time to let us know about your recent stay. We are thrilled you enjoyed your time with us and we look forward to welcoming you back soon. Best regards,Stuart.

10/10 – Uitstekend

anne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van Stuart op 21 jan 2024
Thank you for taking the time to let us know about your recent stay. We appreciate your feedback and look forward to welcoming you back soon.Best regards,Stuart.

4/10 – Matig

Eric

Reisde met familie
Unannounced “resort fee”, bugs in our room, and subpar dining\drinking options onsite. Staff is incredible, however.
1 nacht verbleven in januari 2024
Reactie van Stuart op 21 jan 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and are disappointed that we did not meet your expectations. Your feedback will play an integral part as we look to make improvements going forward. Best regards,Stuart.

4/10 – Matig

Jerry

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Have stayed numerous times at the Islander. They updated some years ago and charge accordingly. paid almost $600 for a room and the air conditioner did not work. The value not there
4 nachten verbleven in januari 2024
Reactie van Stuart op 19 jan 2024
Thank you for taking the time to let us know about your recent stay. We apologize that we did not meet your expectations. We strive to offer the best service to all our guests and would love the opportunity to make it up to you, should you chose to stay with us again.Best regards,Stuart.

10/10 – Uitstekend

Lauren

Reisde met familie
Positief: Personeel en service, voorzieningen
Loved this resort !!!!!!!!
1 nacht verbleven in januari 2024
Reactie van Stuart op 16 jan 2024
Good afternoon Lauren, thank you for taking the time to let us know about your recent visit. We appreciate your feedback, and look forward to welcoming you back soon.Best regards,Stuart

10/10 – Uitstekend

cheryl, Anahuac

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We love staying at the island resort. It is the prettiest resort in Islamorado. The only issue, no waiters at the pool.
1 nacht verbleven in oktober 2023
Reactie van Stuart op 9 jan 2024
Thank you for taking the time to let us know about your recent visit. We appreciate your feedback and will make sure it is reviewed by the appropriate departments. We look forward to welcoming you back soon.Best regards,Stuart.