Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 428 van 1004 beoordelingen" "
10 - Uitstekend
428
Gastenscore: 8 - Goed. 318 van 1004 beoordelingen" "
8 - Goed
318
Gastenscore: 6 - Redelijk. 128 van 1004 beoordelingen" "
6 - Redelijk
128
Gastenscore: 4 - Matig. 78 van 1004 beoordelingen" "
4 - Matig
78
Gastenscore: 2 - Ontzettend slecht. 52 van 1004 beoordelingen" "
2 - Ontzettend slecht
52
8,2/10
Netheid
8,6/10
Personeel en service
7,8/10
Voorzieningen
7,8/10
Staat van de accommodatie en faciliteiten
7,6/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met familie
24 apr 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Positief: Netheid, personeel en service en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in december 2018
10/10 – Uitstekend
Greg
14 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Greg
1 nacht verbleven in mei 2024
6/10 – Redelijk
Karen
13 mei 2024
Handle missing on furniture.
Karen
2 nachten verbleven in mei 2024
10/10 – Uitstekend
Arthur
Reisde met partner
11 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms was very clean customer service was great and the breakfast was made fresh we definitely will stay here again
Arthur
1 nacht verbleven in mei 2024
8/10 – Goed
Tu
11 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Tu
1 nacht verbleven in maart 2024
10/10 – Uitstekend
elvira
Reisde met familie
6 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great budget hotel
elvira
1 nacht verbleven in mei 2024
6/10 – Redelijk
Denise
Reisde met partner
5 mei 2024
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Pros: Conveniently located to local universities and downtown Ithaca.
Cons: Property exterior, landscaping was over grown. The hotel Interior should be updated. The room walls were dirty and stained. Furniture was dated, chipped or scratched and uncomfortable. The price didn't match the quality.
Denise
1 nacht verbleven in mei 2024
6/10 – Redelijk
Angela
Reisde met een groep, Zakenreiziger
5 mei 2024
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The staff, especially the ladies in the breakfast room, were really nice. However, we found lots of insects inside our first floor room. Also there was a musty smell. And the pool was out of order when we there for 2nights.
Angela
2 nachten verbleven in mei 2024
2/10 – Ontzettend slecht
Alexander
2 mei 2024
Negatief: Personeel en service
Alexander
1 nacht verbleven in april 2024
6/10 – Redelijk
Kristen
Reisde met partner
2 mei 2024
Negatief: Staat van de accommodatie en faciliteiten
The room and facilities were overdue for updates.
Kristen
1 nacht verbleven in april 2024
10/10 – Uitstekend
Brenda
Reisde met familie
30 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean hotel and convenient location.
Brenda
2 nachten verbleven in april 2024
Reactie van Tony op 1 mei 2024
Thank you for choosing Country Inn & Suites Ithaca as your home away from home on, and taking time out of your day to complete our survey about your visit. We value your patronage and I am glad that you had a great visit. We hope that your future stays with us will continue to be great experiences.
6/10 – Redelijk
Lynn
Reisde met partner
30 apr 2024
The clerk that checked us in was not at the desk or sigh indicating that he would be back soon. He was difficult to understand at times and lacked any insight when we asked for recommendations
Lynn
1 nacht verbleven in april 2024
4/10 – Matig
Kim
29 apr 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
So I checked in and turned on the tv. Well, tried to, it wasn't plugged in. When I plugged it in and powered it on, it only stayed on for 2 seconds, turned off, turned on for 2 seconds, etc. I texted and called the front desk. After 2 hours of no response, I gave up and went to bed. Pretty frustrated.
Kim
1 nacht verbleven in april 2024
8/10 – Goed
Christine
Reisde met familie
28 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The parking lot has several pot holes but the hotel itself was great. Loved the suites and the staff was very nice and helpful
Christine
1 nacht verbleven in april 2024
10/10 – Uitstekend
Sanjay, New York
27 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and conveniently located to Cornell University.
Sanjay
1 nacht verbleven in april 2024
8/10 – Goed
Christine
26 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Christine
3 nachten verbleven in april 2024
8/10 – Goed
Mel
22 apr 2024
Positief: Netheid, personeel en service
Lots of pros: friendly staff, clean room, quiet environment, decent breakfast, great location.
But the pool was out of order: a main factor in choosing our hotel. And the pot holes in the parking lot are treacherous.
I will say again IF the pool is in order. If not, I will stay elsewhere.
Mel
2 nachten verbleven in april 2024
8/10 – Goed
james Leslie
21 apr 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
james Leslie
1 nacht verbleven in april 2024
8/10 – Goed
deric j
21 apr 2024
deric j
1 nacht verbleven in april 2024
10/10 – Uitstekend
Junghee
17 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
very kind and safe.
Junghee
1 nacht verbleven in april 2024
8/10 – Goed
Andrew
Reisde met familie en kleine kinderen
16 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is on the outskirts of Ithaca and is well located of branching off and exploring the surrounding area.
Andrew
2 nachten verbleven in april 2024
2/10 – Ontzettend slecht
Fatema
Reisde met familie
15 apr 2024
Negatief: Personeel en service
Bad
Fatema
1 nacht verbleven in april 2024
4/10 – Matig
Jayne
14 apr 2024
Poor maintenance, lightening
Jayne
1 nacht verbleven in april 2024
6/10 – Redelijk
Alicia, Bronx
Reisde met familie
9 apr 2024
Positief: Voorzieningen
Spent two nights with my family and we especially liked the size of the room.
Alicia
2 nachten verbleven in april 2024
6/10 – Redelijk
Theodora
Reisde met familie
8 apr 2024
Positief: Netheid, personeel en service
Friendly staff. Rooms and bathrooms rather dated and the jacuzzi in the bedroom odd, but rooms are spacious. Bed was very comfortable with good quality sheets. Breakfast room crowded on a Sunday morning. I wish they would get away from plastic cutlery and disposable plates; too wasteful. Quiet location. Parking lot needs repaving but ample space for cars. Safe and beautiful area of nature.
Theodora
1 nacht verbleven in april 2024
6/10 – Redelijk
Kristin
Reisde met familie
7 apr 2024
Average hotel. Ok for a short stay. The parking lot is so chopped up and full of potholes that the place looks abandoned at first.
Kristin
2 nachten verbleven in april 2024
10/10 – Uitstekend
Lilian
Reisde met partner
6 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Walking distance to Buttermilk falls park
Lilian
1 nacht verbleven in april 2024
10/10 – Uitstekend
Carl
Reisde met partner
3 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious room
Carl
1 nacht verbleven in april 2024
8/10 – Goed
Jennifer
30 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Jennifer
1 nacht verbleven in maart 2024
Reactie van Tisheba op 3 apr 2024
Hello Jennifer,Thank you for your feedback.
6/10 – Redelijk
Lorie
Reisde met een groep, Reisde met familie
30 mrt 2024
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
We booked two rooms at this hotel because it listed a pool as an amenity and we were having a birthday party for our 16 year old and her friends. The pool has apparently been closed for 4 months and there was no indication of that when we booked nor were we advised before the date we could cancel by for a full refund. Very disappointing.
Lorie
Reactie van Tisheba op 3 apr 2024
Hello, thank you for sharing your concerns with us. We regret any inconvenience caused by the pool closure and the lack of prior notification. Your feedback will help us make necessary improvements to prevent similar situations in the future. We hope to have the opportunity to welcome you back in the future.
10/10 – Uitstekend
William
25 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
William
1 nacht verbleven in maart 2024
Reactie van Tisheba op 3 apr 2024
Hello William!Thank you for your feedback, we look forward to seeing you again soon.
10/10 – Uitstekend
Katherine
25 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Katherine
2 nachten verbleven in maart 2024
Reactie van Tisheba op 3 apr 2024
Thank you for your positive feedback. We look forward to seeing you again soon.
8/10 – Goed
Anita
Zakenreiziger, Reisde met familie
25 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Are
Anita
2 nachten verbleven in maart 2024
Reactie van Tisheba op 3 apr 2024
Thank you for your feedback! Have a wonderful day!
8/10 – Goed
Wen
Reisde met familie
19 mrt 2024
Positief: Netheid, personeel en service en voorzieningen
The hotel is located in a very quiet but convenient location, driving to Ithaca down town has gorgeous lake view on the road. Stuffs are very nice, and room is very pretty spacious, like a one bedroom unit, with refrigerate, and microwave.
The only cons it has is the facility maintenance is not up to date, like curtain is broken, sink drainage is slow, etc. Hope they can improve soon.
Wen
1 nacht verbleven in maart 2024
Reactie van Tisheba op 24 mrt 2024
Thank you for taking the time to give us your experience on your recent stay. We always strive to do our best and make sure our guests are pleased . Thank you for bringing the maintenance issue to our attention. We're sorry for the inconvenience, and we'll do everything we can to fix the issue. We look forward to having you as a guest at Country Inn & Suites again.
10/10 – Uitstekend
James
18 mrt 2024
James
1 nacht verbleven in maart 2024
8/10 – Goed
William
17 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The internet is very frustrating to access; may make me not want to come back due to needing use internet with business. Also had to use sound machine to sleep because 2nd floor pretty loud till late at night
William
3 nachten verbleven in maart 2024
Reactie van Tisheba op 25 mrt 2024
Hello and thank you for your review. We are sorry to learn about the challenges you faced with the internet and noise level on the 2nd floor. Your feedback is valuable to us and we will work diligently to rectify these issues for a better guest experience.
4/10 – Matig
Patricia
Zakenreiziger, Reisde met familie
17 mrt 2024
Positief: Voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The thermostat was not working. It was freezing in are room. We checked that it was on hear- yet cold air was coming out . When I told a staff member about how cold are room was - he just shrugged his shoulders
Patricia
1 nacht verbleven in maart 2024
Reactie van Tisheba op 25 mrt 2024
Hello, we deeply regret the inconvenience caused by the malfunctioning thermostat in your room. It is disappointing to hear that our staff member did not provide the level of service we expect from our team. We have already taken action to rectify the thermostat issue and will address the staff member's response through additional training.
10/10 – Uitstekend
ruth
16 mrt 2024
ruth
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Kathleen
15 mrt 2024
Kathleen
1 nacht verbleven in februari 2024
Reactie van Tisheba op 25 mrt 2024
Hello! Thank you for your feedback. We look forward to seeing you back soon.
6/10 – Redelijk
Joan E., Gaines
Reisde met familie en kleine kinderen
2 mrt 2024
I booked this hotel for the pool, as my 4 grand kids had skied all day at Greek Peak and wanted to relax before our trip home. NO POOL and it had not been available for 6 months. I did not check in and took the crying kids home.
Parking lot had pot holes all over and lobby was dingy.
Joan E.
1 nacht verbleven in februari 2024
Reactie van Tisheba op 25 mrt 2024
Hello, thank you for bringing your concerns to our attention. We are sorry to hear about the inconvenience caused by the pool not working and the condition of the lobby furniture and parking lot. Your feedback is valuable to us and we are working diligently to make the necessary improvements. We hope you will consider staying with us again so we can demonstrate the high standard of service we strive to provide.
8/10 – Goed
ilker
28 feb 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Breakfast ends at 9:00 am
ilker
1 nacht verbleven in februari 2024
Reactie van Tisheba op 25 mrt 2024
Hello! Thank you for your feedback. Our Complimentary Breakfast hours are Monday- Friday 6:00am-9:30am and Saturday and Sunday 7:00am-10:30am
10/10 – Uitstekend
Carol
Reisde met partner
27 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are big and comfortable with a living area separate from the sleeping area. Nice breakfast in the morning. Check-in was very slow - I’m not sure what the issue was, but we waited quite some time for the person ahead of us and then again while we were checking in. Would certainly stay there again.
Carol
1 nacht verbleven in februari 2024
Reactie van Tisheba op 25 mrt 2024
Dear valued guest, thank you for taking the time to leave us your feedback. We apologize for the slow check-in process and will address this issue with our team. We are glad to hear that you enjoyed the breakfast and found the rooms to be nice. We hope to welcome you back in the future for a more seamless experience.
4/10 – Matig
L
26 feb 2024
Negatief: Staat van de accommodatie en faciliteiten
L
1 nacht verbleven in februari 2024
Reactie van Tisheba op 25 mrt 2024
Thank you for your feedback, we look forward to seeing you again soon.
8/10 – Goed
Kara
Reisde met partner
25 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was spacious and we enjoyed the jetted tub. Unfortunately the pool and spa were out of order during our stay,
Kara
1 nacht verbleven in februari 2024
Reactie van Tisheba op 25 mrt 2024
We are pleased to know that you enjoyed your stay in your Jacuzzi Suite and that your room was spacious. We apologize for the inconvenience of not having the pool and spa up and working. We have addressed this issue to maintenance. We look forward to seeing you again soon.
4/10 – Matig
valerie
Reisde met familie
25 feb 2024
Negatief: Staat van de accommodatie en faciliteiten
Pool closed, not working. Breakfast poor quality. One staff member very rude, other one nice. Place was once nice, doesn't seem like they've kept up with maintenance. Carpets worn. Tile falling off wall. No place to hang out other than your room. Bed uncomfortable. It's a place to sleep, not a place to vacation at.
valerie
4 nachten verbleven in februari 2024
Reactie van Tisheba op 26 mrt 2024
Dear valued guest, thank you for sharing your feedback. We are truly sorry to hear about your disappointing experience at our hotel. Rest assured, we take your comments seriously and will address the issues you have mentioned to improve our services.
10/10 – Uitstekend
Prakash
Reisde met partner
25 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good place to stay and good breakfast
Prakash
1 nacht verbleven in februari 2024
Reactie van Tisheba op 25 mrt 2024
Thank you for feedback on your recent stay. We are pleased to know that you enjoyed your complimentary breakfast. We look forward to having you again soon.
10/10 – Uitstekend
philip
24 feb 2024
philip
1 nacht verbleven in februari 2024
Reactie van Tee op 24 mrt 2024
We appreciate your feedback on your recent stay with us at Country Inn & Suites. We look forward to seeing you again soon.
10/10 – Uitstekend
kermit
21 feb 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
kermit
1 nacht verbleven in februari 2024
Reactie van Tisheba op 25 mrt 2024
Thank you for feedback on your recent stay. We look forward to having you again soon.
2/10 – Ontzettend slecht
Danielle
Reisde met partner
17 feb 2024
Negatief: Personeel en service
The front supervisor was very rude and uncalled for
Danielle
1 nacht verbleven in februari 2024
Reactie van Tee op 26 mrt 2024
Dear valued guest, we sincerely apologize for the experience you had with our employee. We strive to provide exceptional service and will address this issue immediately.