Exterieur

Beoordelingen van The Lodge at Jackson Hole

3.5 out of 5
The Lodge at Jackson Hole
80 Scott Ln, Jackson, WY

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 590 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 232 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 94 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 62 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 25 van 1003 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Carolyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The lodge was a great and convenient accomodation.
2 nachten verbleven in mei 2024

8/10 – Goed

Marc

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay at the lodge. Helpful staff, convenient location and the complimentary breakfast.
2 nachten verbleven in mei 2024
Reactie van Guest Services op 28 mei 2024
Marc, thank you for staying with us we appreciate your feedback and glad you enjoyed your stay. We hope to see you again soon.

8/10 – Goed

DEBORAH K, Novato

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a nice stay. The hotel is currently undergoing some renovations but nothing about that affected our stay. The rooms and hotel were clean and the staff friendly. The breakfast was very convenient but the same every morning. Would’ve liked to see some different options throughout the week. The location was a walkable mile from the downtown and there are a couple of food options closer. All rooms view parking lots but fortunately we could see the mountain from our room too. We would stay here again.
7 nachten verbleven in mei 2024
Reactie van Guest Services op 28 mei 2024
Deborah, thank you for staying with us. We appreciate your compliments on our hotel and staff. We are also happy to hear that our renovation did not impact your stay. Our guest feedback is important to us, and we hope to add more breakfast options. Thank you and we hope to see you again soon.

10/10 – Uitstekend

Mitchell

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Guest Services op 28 mei 2024
Mitchell, thank you for staying with us. We hope to see you again soon.

10/10 – Uitstekend

Estefania

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful, clean and convenient. Loved it
1 nacht verbleven in mei 2024
Reactie van Guest Services op 22 mei 2024
Estefania, thank you for choosing us. We appreciate your feedback on our hotel. We hope to see you again soon.

10/10 – Uitstekend

Adam, South Nanango

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love the vibe of this place
2 nachten verbleven in mei 2024
Reactie van Guest Services op 22 mei 2024
Adam, thank you for choosing us on your trip to Jackson. We hope to see you again soon.

10/10 – Uitstekend

Hector

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay at THE LODGE at Jackson Hole was nothing short be of fantastic. The combination of luxurious accommodations, outstanding amenities, and superb service made it an unforgettable experience. I highly recommend this lodge to anyone looking for a top-tier stay in Jackson Hole. I am already looking forward to my next visit!
4 nachten verbleven in mei 2024

8/10 – Goed

jill

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is very nice, beautiful location, dining nearby and the staff was great. The rooms were comfortable and the amenities are well maintained. The only issue we had was that our room looked out over the dumpsters in the parking lot which was full of mattresses and box springs. Every night around 6:00 or so, the staff would build a barrier of old mattresses behind the dumpsters and have a cookout. If the staff is unaware they should take notice, and if the staff is aware and doesnt care - they should.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Katherine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean hotel, friendly staff, rooms were nice. Was very disappointed that the lounge was not opened
1 nacht verbleven in mei 2024
Reactie van Guest Services op 22 mei 2024
Katherine, we appreciate your compliments on our staff, hotel and rooms. We are sorry to hear about the downside and it being our lounge being closed. You caught us in between seasons. Our lounge does close for the off-season starting April- May17. We are sorry if that information was not passed along. We do hope that did not impact your stay and we hope to see you again soon.

10/10 – Uitstekend

Carleton

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property and location
1 nacht verbleven in mei 2024
Reactie van Guest Services op 22 mei 2024
Carleton, thank you for your feedback we appreciate you choosing us for your trip to Jackson and hope to see you again soon.

10/10 – Uitstekend

Trudy L

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Favorite place ever
1 nacht verbleven in mei 2024
Reactie van Guest Services op 22 mei 2024
Trudy, thank you for your kind words! We also thank you for choosing us for your visit to Jackson. We hope to see you again soon.

6/10 – Redelijk

Marina

Positief: Netheid
1 nacht verbleven in mei 2024
Reactie van Guest Services op 28 mei 2024
Marina, thank you for choosing us for your trip to Jackson. We are sorry to see that you did not have a great stay. we are always looking for ways to improve. Please let us know what we could have done differently.

10/10 – Uitstekend

Katie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very cute hotel! I loved all the bears around as decor! Seemed liked a lot of amenities were present though we didn’t get to use them due to being out of the hotel mostly for visiting the parks. The shower is very nice as well! Little tricky at first to figure out due to amount of options but it’s nice to have!
2 nachten verbleven in mei 2024
Reactie van Guest Services op 12 mei 2024
Katie, thank you for the compliments on our hotel and our bears especially thank you for staying with us. We do appreciate the feedback on our showers as they are renovated and sorry to hear they were tricky to use but that they work well! We hope to see you again soon.

10/10 – Uitstekend

Michael, Las Vegas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean property, well located, great friendly staff. Great amenities in the room, would go back to stay when in Jackson again. Thanks!
4 nachten verbleven in mei 2024
Reactie van Guest Services op 12 mei 2024
Michael, thank you for the feedback and the compliments on our property and staff we do hope to see you again soon.

10/10 – Uitstekend

Susan

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Just a 20 min walk from town center, they offer free shuttle service too. Rooms were freshly updated and super clean. Breakfast was decent. Two unfortunates: 1. Garbage trucks showed up outside my room on Friday at 5:00AM. Awful racket that lasted 15 mins. 2. Front desk was understaffed n a Thursday afternoon with the desk clerk managing snack sales, check ins, check outs, phone inquiries and questions from guests.
2 nachten verbleven in mei 2024
Reactie van Guest Services op 12 mei 2024
Susan, thank you for choosing us for your trip to Jackson. We are sorry to hear about the garbage trucks being outside so early. We will reach out to our 3rd party and get that situated as for our front desk agent on Thursday it did become a busy day for the hotel in general and are looking to get more help. We do thank you for the compliments on our renovated rooms and our shuttles services. We do appreciate the feedback and hope to see you again soon.

10/10 – Uitstekend

Bruce

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice!
1 nacht verbleven in mei 2024
Reactie van Guest Services op 6 mei 2024
Thank you for staying with us Bruce. We hope to see you again soon.

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice rustic facility. Great breakfast buffet. It is undergoing renovations, but that did not impact the stay. Would stay there again.
2 nachten verbleven in april 2024
Reactie van Guest Services op 6 mei 2024
Paul, Thank you for choosing us. We appreciate the feedback on our breakfast, and we are glad that our renovation did not impact your stay. We hope to see you again soon.

10/10 – Uitstekend

Adrienne, Short Hills

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Services op 6 mei 2024
Adrienne, thank you for choosing us. We hope to see you again soon.

10/10 – Uitstekend

LAURIE, Foley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
3 nachten verbleven in april 2024
Reactie van Guest Services op 6 mei 2024
Laurie, thank you for choosing us. We hope to see again soon. We appreciate your feedback.

8/10 – Goed

Brandy

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van Guest Services op 27 apr 2024
Brandy, thank you for choosing us for your trip to Jackson. We hope to see you again soon.

10/10 – Uitstekend

Bruce

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pool and hot tubs are great. Nice rooms, comfortable bed. Breakfast was excellent!
2 nachten verbleven in april 2024
Reactie van Guest Services op 23 apr 2024
Bruce, thank you for choosing us. We appreciate your compliments on our rooms,hotubs and breakfast. We hope you come back and visit us again soon.

10/10 – Uitstekend

Ryan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our Stay was wonderful. Breakfast was great. Reservation was in between a fraternity so they upgraded us to two rooms instead of one In a different area. The lodge includes Indoor/outdoor pool, sauna, Jacuzzi, Laundry room, and a gym. It’s in walking distance of a very nice Albertsons for groceries with other restaurants around it. Has a local shuttle bus stop right in front of lodge. Will definitely stay here on my next trip to Jackson hole.
1 nacht verbleven in april 2024
Reactie van Guest Services op 23 apr 2024
Ryan, thank you for choosing us for your trip to Jackson. We are sorry about the fraternity and glad we were able to accommodate you into a different area of our hotel. We are glad to see that you enjoyed your stay and the amenities and properties around us. We do hope to see you again soon.

10/10 – Uitstekend

Lori

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Place was great very clean and well maintained. The pool and hot tub were great after a long day of driving and flying. Went to the lounge bar and the bartender was very pleasant to talk to don’t remember his name but I was there the night of 4/2
1 nacht verbleven in april 2024
Reactie van Guest Services op 18 apr 2024
Lori, thank you for choosing us for your trip to Jackson. We are glad you were able to enjoy our pool and lounge. We hope you come back and visit us again soon.

10/10 – Uitstekend

Jeffery

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Guest Services op 16 apr 2024
Thank you, Jeffery, for staying with us. We hope you come back and visit us again soon..

10/10 – Uitstekend

Melinda, Indianapolis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place close to Tetons!
2 nachten verbleven in april 2024
Reactie van Guest Services op 12 apr 2024
Thank you for staying with us Melinda. We hope you comeback and visit us again soon.

10/10 – Uitstekend

Celeste

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the stay at the lodge
3 nachten verbleven in maart 2024
Reactie van Guest Services op 12 apr 2024
Celeste, thank you for staying with us. We hope you come back and visit us again soon.

8/10 – Goed

Taunya

Reisde met familie
Positief: Personeel en service
The hotel had a good breakfast and my kids loved the pool and jacuzzis (outside and inside).
5 nachten verbleven in maart 2024
Reactie van Guest Services op 16 apr 2024
Taunya, thank you for choosing us. We appreciate the compliments on our breakfast and pool area. We do hope you comeback and visit us again soon.

10/10 – Uitstekend

Cynthia Maria

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Me encanta, el desayuno es muy rico, la propiedad es acogedora, el staff es increible y a mis hijos les encanta el tema de los ositos. Nos seguiremos hospedando ahi.
5 nachten verbleven in maart 2024
Reactie van Guest Services op 18 apr 2024
Cynthia, gracias por tus comentarios y nos encanta saber que disfrutaste de nuestro desayuno, personal y propiedad. Somos conocidos por nuestros osos y nos encanta saber que sus hijos también lo disfrutaron. Esperamos que vuelvas y nos visites pronto nuevamente.

10/10 – Uitstekend

Russ

Reisde met familie
Clean. Great breakfast!
3 nachten verbleven in maart 2024
Reactie van Guest Services op 12 apr 2024
Russ, Thank you for the compliments on our breakfast. We hope you come back and visit us again soon.

8/10 – Goed

Jose Rafael Pena, San Diego

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
The rooms are big and very comfortable however there is too much furniture in them and a restaurant in the hotel is needed
3 nachten verbleven in maart 2024
Reactie van Guest Services op 18 apr 2024
Jose, thank you for your feedback. We are currently renovating our room and hope you come back and check them out as they do feel more spacious with different furniture. We do apologize for the inconvenience in our kitchen being closed for the time you were here. It is our off season, and our front desk would have been more than happy to offer different Restuarant close by. We hope to see you soon.

10/10 – Uitstekend

Todd

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a great stay at the lodge and I will do it again next year. I wish it easier to try to get my refund because I had to leave a day early due to a snowstorm
3 nachten verbleven in maart 2024
Reactie van Guest Services op 23 apr 2024
Todd, thank you for staying with us and we hope you come back and see our remodeled rooms. We are sorry to hear about not getting a refund. Please reach out to the hotel directly at times we are able to offer credits to our guests. We do hope to see you again soon.

6/10 – Redelijk

Johanna

A pesar de tener el débito en mi tarjeta del valor de la estadía, me cobraron adicional y aún no reembolsan así como el valor de garantía
Reactie van Guest Services op 18 apr 2024
We are sorry to hear that you had an inconvenience with the deposit that was held when you checked in. We have on our end that your deposit was returned and have let you and Expedia know to check with your bank. Again, we apologize for the inconvenience this caused in your stay.

10/10 – Uitstekend

Joni

The rooms are spacious and clean with Extremely comfortable beds. The hotel offers a free shuttle down town.
1 nacht verbleven in maart 2024
Reactie van Guest Services op 29 mrt 2024
Joni, thank you for staying with us and we thank you for your compliments on our rooms and beds. We hope to see you again soon.

10/10 – Uitstekend

Lea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet and comfortable, spacious rooms and lots of amenities. Great historical photos on the walls and the carved bears all around outside are a special touch. I’ll be back!
1 nacht verbleven in maart 2024
Reactie van Guest Services op 23 apr 2024
Lea, Thank you for the compliments on our carved bears and historical photos on the walls. Our bears are what make us stand out around town and we are happy to see that it adds a special touch. We hope to see you again soon so you can see our remodeled rooms.

4/10 – Matig

Christopher

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
I had some issues with my reservation. Staff made absolutely zero effort to help. It took me 8 hours to even get the front desk to answer the phone.
1 nacht verbleven in maart 2024
Reactie van Guest Services op 23 apr 2024
Christopher, we are sorry to hear about your experience, however, we have someone at our desk 24/7. Per our notes we do show that you spoke to our front desk as you wanted to move your reservation to different dates on the day of your arrival. We advised you to contact the 3rd party that you booked with to make any modifications. We are sorry if they did not modify your request.

8/10 – Goed

Lea

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Affordable luxury.
1 nacht verbleven in maart 2024
Reactie van Guest Services op 29 mrt 2024
Lea, Thank you for your compliments on our hotel. We hope you come back and visit us again soon.

8/10 – Goed

Ryan, Daniel

Positief: Netheid
Negatief: Personeel en service
Decent all around, not as nice as the pictures make it look.
2 nachten verbleven in maart 2024
Reactie van Guest Services op 18 apr 2024
Ryan, thank you for choosing us. We appreciate your feedback and we hope you comeback as we are renovating all of our rooms. We hope to see you again soon.

10/10 – Uitstekend

Hyunju

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Guest Services op 29 mrt 2024
Hyunju, thank you for staying with us. We hope you come back and visit us again soon.

8/10 – Goed

Michael

Positief: Netheid, staat van de accommodatie en faciliteiten
Reactie van Guest Services op 29 mrt 2024
Michael, thank you for staying with us. We hope to see you again soon.

10/10 – Uitstekend

Anthony

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of our best vacations. Thank you!
3 nachten verbleven in maart 2024
Reactie van Guest Services op 29 mrt 2024
Anthony we are happy to see you enjoyed your stay and appreciate your feedback. We hope to see you again soon.

10/10 – Uitstekend

Rhonda, Cypress

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast buffet was awesome, many choices and great food! Room was large and comfortable. The only negative was elevator was out for 3 days making it extremely difficult for some guests. Beautiful property, would stay again!
5 nachten verbleven in maart 2024
Reactie van Guest Services op 25 apr 2024
Rhonda, thank you for visiting us. We appreciate your compliments on our rooms and breakfast buffet. We do apologize for our elevator being out during that time as we were upgraded on elevator equipment. We do hope to see you again soon.

10/10 – Uitstekend

Stephanie

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly, pool facilities were clean and fun for the entire family. Very good restaurants within walking distance. Great place to stay!
3 nachten verbleven in maart 2024
Reactie van Guest Services op 18 apr 2024
Stephanie, thank you for choosing us for your trip to Jackson. We are glad to see that you enjoyed our property, and we hope you come back and visit us again soon.

10/10 – Uitstekend

Monica

Positief: Staat van de accommodatie en faciliteiten
Peaceful, relaxing, clean and friendly. Wonderful breakfast!
5 nachten verbleven in maart 2024
Reactie van Guest Services op 29 mrt 2024
Monica, thank you for your kind words about our property, staff and breakfast. We hope you come back and visit us again soon.

10/10 – Uitstekend

Ken

Reisde met partner
Great place with outstanding perceived value. Great atmosphere with all amenities you need.
3 nachten verbleven in maart 2024
Reactie van Guest Services op 18 apr 2024
Thank you, Ken, for the feedback. We are glad to see that you enjoyed our amenities, and We hope you comeback and visit us again soon!

8/10 – Goed

Todd

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable rooms and beds. Good breakfast.
4 nachten verbleven in maart 2024
Reactie van Guest Services op 29 mrt 2024
Todd, Thank you for your feedback on our rooms and breakfast. We hope to see you again soon.

10/10 – Uitstekend

shannon

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
loved it
2 nachten verbleven in maart 2024
Reactie van Guest Services op 12 mrt 2024
Thank you Shannon for staying with us. We hope to see you again soon.

10/10 – Uitstekend

Rebecca

1 nacht verbleven in maart 2024
Reactie van Guest Services op 12 apr 2024
Rebecca, thank you for staying with us and we hope to see you again soon.

8/10 – Goed

Davada

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Guest Services op 12 mrt 2024
Devada, thank you for staying with us. We hope to see you again soon.

10/10 – Uitstekend

Joni

Zakenreiziger, Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Great staff, clean and comfortable
1 nacht verbleven in februari 2024
Reactie van Guest Services op 27 feb 2024
Thank you, Joni, for choosing us! we appreciate the compliments and hope to see you again soon!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Spacious bathroom, wonderful breakfast buffet included, comfortable bed, clean. Free shuttles to and from Jackson Hole Ski Resort
4 nachten verbleven in februari 2024
Reactie van Guest Services op 4 mrt 2024
Thank you for choosing us. We appreciate the compliments on our breakfast buffet, beds and shuttles. We hope to see you again soon.