Restaurant

Beoordelingen van ibis Jakarta Arcadia

3 out of 5
ibis Jakarta Arcadia
Jalan K.H. Wahid Hasyim 114, Jakarta, Jakarta

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 56 van 279 beoordelingen" "
Gastenscore: 8 - Goed. 124 van 279 beoordelingen" "
Gastenscore: 6 - Redelijk. 73 van 279 beoordelingen" "
Gastenscore: 4 - Matig. 19 van 279 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 279 beoordelingen" "

7,6/10

Netheid

7,8/10

Personeel en service

7,0/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Elisa

Negatief: Staat van de accommodatie en faciliteiten
Niet langer dan1 dag verblijf
Is aan verbouwing toe. Alles is oud.
3 nachten verbleven in oktober 2017
Reactie van Cyril Mas op 3 jan 2018
Dear Elisa, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stanislaw Pajdzinski General Manager

10/10 – Uitstekend

Ton den Ouden, Zoeterwoude

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldige locatie
Ondanks de gootlucht bij de receptie is dit hotel een aanrader. Kamer klein maar schoon, helder en alle comfort. Uitstekend ontbijtbuffet.

8/10 – Goed

Glenn, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel in centrum dicht bij alles.
Midden in de reuring. Goed ontbijt. Openbaar vervoer altijd in de buurt. Geen zwembad, maar je mag naar het zwembad in het andere Ibis hotel er tegenover.
Reactie van General Manager op 25 apr 2015
Dear Valued Guest, Thank you very much for sharing your comment. We are please to know that Ibis Arcadia Jakarta meet your expectation. We are looking forward to welcome you again soon at Ibis Arcadia Jakarta. Very best regards, Cyril Mas.

8/10 – Goed

Glenn, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel
Prettig hotel. Er is geen zwembad, maar tegenover bij het hotel van dezelfde organisatie mag je het zwembad gebruiken.
Reactie van General Manager op 25 apr 2015
Dear Valued Guest, Thank you very much for sharing your comment. We are please to know that Ibis Arcadia Jakarta meet your expectation. We are looking forward to welcome you again soon at Ibis Arcadia Jakarta. Very best regards, Cyril Mas.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed vertoeven!
Mooi in het centrum (Jalan Jaksa en Gambir station) en je kan er ook goed eten. Goede prijs/ kwaliteitsverhouding
Reactie van General Manager op 25 apr 2015
Dear Valued Guest, Thank you very much for sharing your comment. We are please to know that Ibis Arcadia Jakarta meet your expectation. We are looking forward to welcome you again soon at Ibis Arcadia Jakarta. Very best regards, Cyril Mas.

8/10 – Goed

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel als je op doorreis bent
Mooi hotel in de buurt van een aantal restaurants. In het hotel is het lekker rustig, wat meteen over is als je de straten van Jakarta in gaat.Goed ontbijt!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel Ibis Arcadia, Jakarta, mooi, schoon hotel
Het hotel viel ons erg mee, het was erg schoon en netjes. Het leek verbouwd te zijn. Dichtbij McDonalds, Starbucks en andere ketens, handig voor de hongerige reiziger. Ook vlakbij bus voor een directe verbinding met het (oude) centrum. Vlakbij nationaal Monument. Ontbijt voor de Westerse reiziger aanwezig, maar karig.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer

8/10 – Goed

Peter

3 nachten verbleven in februari 2024
Reactie van Suryo op 15 feb 2024
Dear Peter, We very much appreciate your comments regarding your stay at the Ibis Arcadia Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

4/10 – Matig

DANNY

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The shower drain and sink drain do not drain at all. The A/C unit leask water all night. I had to sleep with the water dropping sound all night long. The bed sheet had stains. The stain was facing up the ceiling thus it should have been noticed by the staff but they did not change it.
1 nacht verbleven in januari 2024
Reactie van Suryo op 15 feb 2024
Dear Mr Danny, Thank you for taking the time to tell us about your experience at the Ibis Arcadia Jakarta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

8/10 – Goed

Peter

Positief: Netheid
4 nachten verbleven in januari 2024
Reactie van Suryo op 5 feb 2024
Dear Peter, We very much appreciate your comments regarding your stay at the Hotel Ibis Arcadia Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

10/10 – Uitstekend

Gerald

6 nachten verbleven in januari 2024
Reactie van Suryo Wibowo op 5 feb 2024
Dear Gerald, We very much appreciate your comments regarding your stay at the Hotel Ibis Arcadia Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

10/10 – Uitstekend

Sumardi, Stillwater

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Suryo Wibowo op 15 jan 2024
Dear Mr. Sumardi,Thank you for taking the time to tell us about your experience at the Ibis Arcadia Jakarta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

4/10 – Matig

TOSHIKAZU

3 nachten verbleven in november 2023
Reactie van Suryo op 16 nov 2023
Dear Mr. Toshikazu,Thank you for taking the time to tell us about your experience at the Ibis Arcadia Jakarta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

6/10 – Redelijk

Grant

Positief: Personeel en service
3 nachten verbleven in augustus 2023
Reactie van Suryo Wibowo op 28 aug 2023
Dear Grant, Thank you for taking the time to tell us about your experience at the Ibis Arcadia Jakarta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo Front Office Manager

10/10 – Uitstekend

Abdulssalm

3 nachten verbleven in mei 2023
Reactie van moko op 29 mei 2023
Dear Mr. Abdulssalm, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ari Anjasmoko - Reservation Supervisor

8/10 – Goed

KENICHI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2023
Reactie van moko op 29 mei 2023
Dear Mr. Kenichi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ari Anjasmoko - Reservation Supervisor

6/10 – Redelijk

KAZUMASA

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
6人で6部屋使いましたが、ほとんどの部屋でお湯が出ません。シャワーは毎回水でした。 また、ドライヤーが動かない部屋、無い部屋、冷蔵庫が動かないなど、欠陥が多い部屋が多いです。部屋を延長し、そのときに支払いをしましたが、帰りにもう一度請求されました。先に支払ったと説明し支払いを逃れましたが、言葉がしゃべれない人や押しに弱い人は二度と払わせるので気をつけてください。
2 nachten verbleven in mei 2023
Reactie van moko op 19 mei 2023
Dear Mr. Kazumasa,Thank you for taking the time to tell us about your experiences at the ibis Jakarta Arcadia. We are sorry that your experiences did not meet your expectations, please allow us to express our sincerest apologies. We appreciate you sharing your concerns, and we will use your feedbacks as our improvement in the future to provide a better services and facilities. Sincerely, Ari Anjasmoko - Reservation Supervisor

8/10 – Goed

Masako

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2023
Reactie van moko op 25 apr 2023
Dear Mrs, Masako Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ari Anjasmoko - Reservation Supervisor

10/10 – Uitstekend

Rasmus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bra och lyxigt
Bra ställe och bra läge 😀
2 nachten verbleven in maart 2023
Reactie van moko op 4 apr 2023
Dear Mr. Rasmus,We very much appreciate your comments regarding your stay at the Ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ari Anjasmoko - Reservation Supervisor

6/10 – Redelijk

L.J.

3 nachten verbleven in maart 2023
Reactie van moko op 8 mrt 2023
Dear Mr. L.J Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ari Anjasmoko - Reservation Supervisor

8/10 – Goed

Pooya

Positief: Personeel en service, voorzieningen
Location is the main key to this hotel. Customer service and breakfast also adds up. The hotel has some age in it and a renovation would make it even better and pleasing to the customers eyes. Location is good as it is close to indonesia monument and other places such as grand indoensia shopping mall complex.
2 nachten verbleven in januari 2023
Reactie van Ari Anjasmoko op 6 feb 2023
Dear Ms. Pooya, Thank you for taking the time to tell us about your experiences at the ibis Jakarta Arcadia. We are sorry that your experiences did not meet your expectations, please allow us to express our sincerest apologies. We appreciate you sharing your concerns, and we will use your feedbacks as our improvement in the future to provide a better services and facilities. Sincerely, Ari Anjasmoko - Reservation Supervisor

6/10 – Redelijk

Fabio

Reisde met familie
Positief: Personeel en service, comfort kamer
Negatief: Netheid
we found hair on the bed and pillows, so possibly the bedding had not been changed from the previous guest
2 nachten verbleven in januari 2023
Reactie van Ari Anjasmoko op 6 feb 2023
Dear Mr. Fabio Thank you for taking the time to tell us about your experiences at the ibis Jakarta Arcadia. We are sorry that your experiences did not meet your expectations, please allow us to express our sincerest apologies. We appreciate you sharing your concerns, and we will use your feedbacks as our improvement in the future to provide a better services and facilities. Sincerely, Ari Anjasmoko - Reservation Supervisor

2/10 – Ontzettend slecht

KHALED

2 nachten verbleven in januari 2023
Reactie van moko op 15 feb 2023
Dear Mr. Khaleed Thank you for taking the time to tell us about your experiences at the ibis Jakarta Arcadia. We are sorry that your experiences did not meet your expectations, please allow us to express our sincerest apologies. We appreciate you sharing your concerns, and we will use your feedbacks as our improvement in the future to provide a better services and facilities. Sincerely, Ari Anjasmoko - Reservation Supervisor

2/10 – Ontzettend slecht

CHIEH-HSIUNG

1 nacht verbleven in januari 2023
Reactie van moko op 15 feb 2023
Dear Mr. Chieh Hsiung, Thank you for taking the time to tell us about your experiences at the ibis Jakarta Arcadia. We are sorry that your experiences did not meet your expectations, please allow us to express our sincerest apologies. We appreciate you sharing your concerns, and we will use your feedbacks as our improvement in the future to provide a better services and facilities. Sincerely, Ari Anjasmoko - Reservation Supervisor

10/10 – Uitstekend

Randall, Tonasket

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
If you have stayed at an Ibis, you know what to expect, and this place delivers the Ibis experience. Of course, this is Southeast Asia, so it delivers a bit more. There is an on-call massage service based in the hotel. Depending on how far you flew to get to Jakarta, a massage might sound like a nice idea, or it might sound like exactly what the doctor ordered. Restaurant is breakfast only, and is good.
Reactie van MOKO op 15 feb 2023
Dear Mr. Randall,We very much appreciate your comments regarding your stay at the Ibis Arcadia.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ari Anjasmoko - reservation Supervisor

6/10 – Redelijk

Kazumitsu

Reactie van moko op 13 mrt 2023
Dear Mr. Kazumitsu,Thank you for taking the time to tell us about your experiences at the ibis Jakarta Arcadia. We are sorry that your experiences did not meet your expectations, please allow us to express our sincerest apologies. We appreciate you sharing your concerns, and we will use your feedbacks as our improvement in the future to provide a better services and facilities. Sincerely, Ari Anjasmoko - Reservation Supervisor

10/10 – Uitstekend

Ishak

Positief: Netheid, personeel en service
Reactie van moko op 13 mrt 2023
Dear Mr. Ishak,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ari Anjasmoko - Reservation Supervisor

8/10 – Goed

Hashimah Binti

3 nachten verbleven in december 2022

4/10 – Matig

Yukiharu

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
価格から仕方ないが良くない
2 nachten verbleven in oktober 2022
Reactie van Heydi op 24 okt 2022
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Heydi Ruhaedi - Front Office Manager

10/10 – Uitstekend

Neil

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in september 2022

8/10 – Goed

Nadia Helene

3 nachten verbleven in augustus 2022
Reactie van Heydi op 10 aug 2022
Dear Mrs. Nadia, Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Heydi Ruhaedi - Front Office Manager

10/10 – Uitstekend

E Kiern

2 nachten verbleven in juli 2022
Reactie van Heydi op 10 aug 2022
Dear Mr. E. Kiern, Thank you for the grate rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Heydi Ruhaedi - Front Office Manager

10/10 – Uitstekend

Natasha

1 nacht verbleven in juli 2022
Reactie van Heydi op 7 nov 2022
Dear Mrs. Natasha,Thank you for the 5 stars rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Heydi Ruhaedi - Front Office Manager

4/10 – Matig

Dessy

3 nachten verbleven in juni 2022
Reactie van Heydi op 1 jul 2022
Dear Mrs. Dessy, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heydi - Front Office Manager

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2022
Reactie van Heydi op 13 jun 2022
Dear Mr. James, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Heydi Ruhaedi - Front Office Manager

6/10 – Redelijk

Lazhar

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Doit se renover
1 - mouvais éclairage dans la chambre. Presque null. 2- abcense des sources électrique extrat pour Laptop ou bien Mobile. 3- l'arazoire du salle de bain cassé doit être complètement changé. 4- salle de bain bizarre, la faillance et la cuvette du douche peinturé !!!???. 5- c'est un hôtel pas vraiment 3 étoiles comparant avec des autres dans la même gamme.
5 nachten verbleven in maart 2022
Reactie van Heydi op 4 apr 2022
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heydi - Front Office Manager

10/10 – Uitstekend

Kharisma

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good and great service
2 nachten verbleven in februari 2022
Reactie van Heydi op 23 feb 2022
Dear Mr. Kharisma, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Heydi Ruhaedi - Front Office Manager

6/10 – Redelijk

bibhu

Zakenreiziger
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Rooms are old. Breakfast also not upto the mark. Staying alone for short days is Okay, Otherwise not recommended for family or business trip or long staying. City view looks beautiful.
1 nacht verbleven in december 2021
Reactie van Heydi op 29 dec 2021
Dear Ms. Zyzy Cha, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heydi - Front Office Manager

8/10 – Goed

Anthony

3 nachten verbleven in november 2021
Reactie van Heydi op 29 dec 2021
Dear Mr. Anthony, Thank you for the 4 stars rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Heydi Ruhaedi - Front Office Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Value for money room in great area
Fantastic location, friendly service. Sound proof despite in good location. Limited front office staff so queue might be expected during check in time. Cleanliness could be improved and more maintanance will be great in bathroom area.
1 nacht verbleven in oktober 2021

8/10 – Goed

FIRMAN

1 nacht verbleven in mei 2021
Reactie van Heydi op 8 jul 2021
Dear Mr. Firman, Thank you for the 8 points rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Heydi Ruhaedi - Front Office Manager

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2021
Reactie van Heydi op 8 jul 2021
Dear Valued Guest, Thank you for taking the time to give your rating. We really appreciate it. Looking forward to seeing you at ibis Jakarta Arcadia soon! Please let us know about your future experiences. Sincerely, Heydi Ruhaedi - Front Office Manager

10/10 – Uitstekend

Anthony

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
a long stay.
This property is perfectly located . Its very modern , clean and has excellent service.
6 nachten verbleven in maart 2021
Reactie van Heydi op 31 mrt 2021
Dear Anthony, Thank you very much for your comments regarding your stay at Ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heydi Front Office Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
設備不太好 水龍頭鬆鬆的 冷氣漏水 吹風機壞掉 但是跟櫃台反應都很熱心解決 所以整體還是不錯的
2 nachten verbleven in februari 2020
Reactie van Heydi op 8 jul 2021
Dear Valued Guest, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you at ibis Jakarta Arcadia soon! Please let us know about your future experiences. Sincerely, Heydi Ruhaedi - Front Office Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
事前の期待ほどではないが、安いので概ね満足
総合的には大変安く宿泊できて満足しています。しかし、部屋のトイレの水が流れず、仕方なく足をあらうためのホースで無理やり流していました。この点は早急にチェックしていただきたいです。 部屋は一見、清潔でしたが、シャワーするところは若干年季が入ってきていました。スタッフの方には大変親切です。Wi-Fiの感度は良好でした。
2 nachten verbleven in december 2019
Reactie van Heydi op 8 jul 2021
Dear Ms. Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heydi - Front Office Manager

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel, centrally licated with a great staff.
2 nachten verbleven in november 2019
Reactie van suryo op 18 dec 2019
Dear Anonymous, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Near to almost everything, perfect location
2 nachten verbleven in november 2019
Reactie van suryo op 18 dec 2019
Dear Anonymous, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

8/10 – Goed

Jeffery, Kuala Lumpur

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall it was a good stay. Stayed for 3 nights and everything is very near to the hotel. Food/shopping/coffee etc.
3 nachten verbleven in november 2019
Reactie van Suryo op 13 jan 2020
Dear Mr. Jeffrey, Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.

4/10 – Matig

MUNHO

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2019
Reactie van Suryo op 13 jan 2020
Dear MUNHO, Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.