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Beoordelingen van Turtle Reef Club by Capital Vacations

Turtle Reef Club by Capital Vacations
10800 S Ocean Dr, Jensen Beach, FL

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 76 van 147 beoordelingen" "
Gastenscore: 8 - Goed. 43 van 147 beoordelingen" "
Gastenscore: 6 - Redelijk. 19 van 147 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 147 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 147 beoordelingen" "

8,8/10

Netheid

8,2/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Thomas

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Clean and quiet. Not crowded
3 nachten verbleven in mei 2024
Reactie van Tiffany op 22 mei 2024
Thank you for the review!

10/10 – Uitstekend

Robbin

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Like that we are on the beach so that is really nice! We had fun with the pickleball/tennis courts. Restaurants and grocery store close by. Stayed here several times and will be back
7 nachten verbleven in december 2023
Reactie van Tiffany op 29 dec 2023
Thank you for the review! Our tennis courts do have pickleball lines, a sport that is growing in popularity. Thank you for highlighting that amenity! We look forward to seeing you again.

8/10 – Goed

Sean

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
great value for the location. Nice staff and very clean
4 nachten verbleven in december 2023
Reactie van Tiffany op 17 dec 2023
Thank you, Sean, for your positive feedback! We're glad to hear that you found our location to be of great value and our staff to be nice. We strive to maintain a clean environment for all our customers. We appreciate your review!

10/10 – Uitstekend

Eva

Reisde met familie
Positief: Voorzieningen
4 nachten verbleven in december 2023
Reactie van Tiffany op 12 dec 2023
Thank you for the 5 out of 5 review!

10/10 – Uitstekend

Alexandra

2 nachten verbleven in december 2023
Reactie van Tiffany op 12 dec 2023
Thank you for the 10 out of 10 review!

10/10 – Uitstekend

GINAMARIE

2 nachten verbleven in november 2023
Reactie van Tiffany op 17 dec 2023
Thank you for the 5-star review!

10/10 – Uitstekend

Leslie

4 nachten verbleven in november 2023
Reactie van Tiffany op 17 dec 2023
Thank you for the 5-star review!

10/10 – Uitstekend

Monica

Reisde met een groep
Positief: Netheid, comfort kamer
Beautiful location and rooms!
2 nachten verbleven in november 2023
Reactie van Tiffany op 14 nov 2023
Thank you for taking the time to give us a review!

10/10 – Uitstekend

Kasey

Positief: Netheid, staat van de accommodatie en faciliteiten
Very nice place
2 nachten verbleven in oktober 2023
Reactie van Tiffany op 25 okt 2023
Thank you! We hope you choose to stay with us again!

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, comfort kamer
3 nachten verbleven in september 2023
Reactie van Tiffany op 12 okt 2023
Thank you for the 10 out of 10 review!

6/10 – Redelijk

Patricia

Reisde met partner
Very clean but no smell of cleaning products. Soft, ample towels. No hair supplies like shampoo or conditioner. Had to personally take inventory of all contents as required by reception. Outdated but sturdy furniture. Kitchen upgraded nicely. Need to caulk both bathrooms and get rid of black grout.Front desk very friendly. Had specific instructions to fill and start dishwasher, place towels in hall and dispose or garbage upon checkout. Whew!!
3 nachten verbleven in oktober 2023
Reactie van Tiffany op 11 okt 2023
Thank you for the review of our timeshare resort. Our cleaning products are fragrance free to avoid triggering migraines or other issues caused from scented products. We will look at our practice of providing guests an inventory sheet. Many of our guests request this, however we do not want you to feel as if this is mandatory. Thanks!

8/10 – Goed

Elsa

2 nachten verbleven in juni 2023

10/10 – Uitstekend

Scott

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Perfect spot for a getaway. Condo had everything we needed! We will be back!
2 nachten verbleven in juni 2023
Reactie van Tiffany op 20 jun 2023
We are glad you enjoyed our little place! Thank you!

10/10 – Uitstekend

Sarah

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lovely property, plenty of room for 4 adults and a 3 year old. Both bedrooms had a TV and comfortable beds. Master bath was small and dark was only negative. Large screened porch, with 2 entries. Very poor selection of restaurants in the area, we had to drive at least 20 minutes to find anything. Would definitely visit again.
2 nachten verbleven in juni 2023
Reactie van Tiffany op 15 jun 2023
Thank you! Yes, unfortunately on the island there is not many options. Most restaurants can be found mainland. We look forward to seeing you again.

8/10 – Goed

Amanda, Germantown

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Great location on the beach.
7 nachten verbleven in juni 2023
Reactie van Tiffany op 15 jun 2023
Thank you for the review!

6/10 – Redelijk

Elizabeth

Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Netheid
The people running this place make it they are amazing. I wasn’t aware that the noseeums were that bad the first day we were there we had thousands of bites all over us wish we had known we would have sprayed up but spent the rest of the vacation in misery from the bites. The room was super sandy when we got there the floors were very dirty you also couldn’t open the sliding doors or enjoy the beautiful patio because the noseeums would enter the room and the misery started all over again. Would have loved to been able to open the doors and enjoy the fresh air but there was no way. The views were spectacular from what we were able to see we spent all our time at the pool which was very nice and the kids had a lot of fun. For the value it was very nice. The staff again amazing! Top notch
5 nachten verbleven in mei 2023
Reactie van Tiffany op 23 mei 2023
Thank you for your kind words about the staff! Sorry you had to experience the no see-ums. Peak season is June for these small but mighty disruptive bugs.

10/10 – Uitstekend

Claude

Positief: Netheid, staat van de accommodatie en faciliteiten
Nice Condo provisions and nice staff! No beach accessories like chairs, and no seaweed cleaning which even the poorest beach units in Mexico manage to clean up daily.
5 nachten verbleven in mei 2023
Reactie van Tiffany op 18 mei 2023
Thank you for the review! You are correct the resort does not provide beach equipment, but there is a third-party vendor that rents 2 loungers and an umbrella on our beach for 20.

8/10 – Goed

Avantika

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good beachfront location. The units were spacious and well equipped. If you want to speak to someone at checkin, the hours are restrictive (only between 4-5.30pm), but otherwise a decent stay.
2 nachten verbleven in april 2023
Reactie van Tiffany op 4 mei 2023
Thank you for the review, we appreciate the feedback! Our front desk is open 8am-6pm Monday-Saturday and 8am-8pm on Sunday. After hours check-in is done through a lock box, so you would have to visit the counter in the morning.

10/10 – Uitstekend

Shane

Reisde met familie
Positief: Netheid, comfort kamer
2 nachten verbleven in april 2023
Reactie van Tiffany op 27 apr 2023
Thank you for the 10 out of 10 review!

6/10 – Redelijk

Mark

Reisde met familie
Negatief: Netheid
Great location! You’re right on the beach. Pool is big too. Rooms are spacious and have ocean view. Staff is friendly. While the rooms are spacious, they are old and beat up. Walls have stains on them, paint was sloppily done. Furniture and beds are worn. Our shower door didn’t open. And our refrigerator had stains on the front. There was dust and dirt on the floors and in the corners.
4 nachten verbleven in april 2023
Reactie van Tiffany op 16 apr 2023
Thank you for the review of our timeshare resort. We apologize your unit cleanliness was not up to standard. We are in the process of painting the units and doing upgrades as available. We hope you will still consider visiting us again.

10/10 – Uitstekend

Dawn

2 nachten verbleven in maart 2023
Reactie van Tiffany op 13 apr 2023
Thank you!

10/10 – Uitstekend

Bryan

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I took time to research where to stay and from the moment when we arrived to the time we left, my wife was ecstatic! The staff was friendly, it was clean, and right on the ocean! Keep the patio doors in the bedroom open at night and listen to the ocean waves!
2 nachten verbleven in februari 2023
Reactie van Tiffany op 5 feb 2023
We are so happy to hear you had a great stay! Thank you for the great review!

8/10 – Goed

Nestor

Reisde met familie
Positief: Netheid, comfort kamer
3 nachten verbleven in augustus 2022
Reactie van Tiffany op 16 aug 2022
Thank you for the review.

2/10 – Ontzettend slecht

eric, boring

3 nachten verbleven in juli 2022
Reactie van Tiffany op 14 dec 2022
Sorry you were disappointed in your stay.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
Had a hiccup with check-in (although hotels.com was quick to offer intervention). Once got into room, we found accommodations to be nice. Access to beach was great. Staff was all very friendly.
4 nachten verbleven in juni 2022
Reactie van Tiffany op 20 jun 2022
Thank you for the review! Sorry to hear there was an issue with check-in, but glad to see it was resolved. We hope you consider us again.

10/10 – Uitstekend

Jeffery

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very spacious vacation rental. Highly recommend
4 nachten verbleven in juni 2022
Reactie van Turtle Reef Club front office op 7 jun 2022
Hello Jeffery, thank you for the positive review.

10/10 – Uitstekend

Beverly

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location
4 nachten verbleven in mei 2022
Reactie van Turtle Reef Club front office op 4 jun 2022
Thanks for the review. See you soon!

10/10 – Uitstekend

nicolas

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great lication
3 nachten verbleven in mei 2022
Reactie van Turtle Reef Club front office op 4 jun 2022
nicolas, we’re so happy to hear you had a good experience. We look forward to serving you again soon!

10/10 – Uitstekend

Stefani

Recommended
Excellent basic condo with beautiful ocean views. Staff was helpful and friendly. Bunnies everywhere! Would stay here again and would recommend.
4 nachten verbleven in mei 2022
Reactie van Turtle Reef Club front office op 31 mei 2022
Thanks so much for the kind words. Hope you have an amazing day!

8/10 – Goed

Christine, Vero Beach

Reisde met partner
Positief: Netheid
Nice older timeshare property. View was great
3 nachten verbleven in mei 2022
Reactie van Turtle Reef Club front office op 14 mei 2022
Hi Christine, that’s wonderful to hear. Thanks so much for leaving us a review. Hope to see you again soon!

10/10 – Uitstekend

Sean

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice, large room and everything we needed! The bed was comfortable and there was room to unpack. We especially liked the large balcony. Our lodging was listed as partial ocean view, but the view was awesome! I was very happy with it! The balcony is screened in, which was new for us. There are pros and cons to screens, but the biggest pro was no insects! We requested a DVD player and one was brought up very quickly. Wonderful service! Very clean. Thank you for a wonderful trip!
3 nachten verbleven in april 2022
Reactie van Turtle Reef Club front office op 7 mei 2022
Really glad you had a positive experience, Sean. Thanks for reviewing. We look forward to serving you again soon!

6/10 – Redelijk

leticia

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2022

10/10 – Uitstekend

julie kristine

3 nachten verbleven in april 2022

10/10 – Uitstekend

Amanda W., Lebanon, IN

Positief: Netheid
The Best Spring Break Ever!
My husband and I took our son on the Spring Break he wanted. He wanted to go fishing and have other outdoor activities. The unit was clean and had everything we needed. The beach was a short walk down the boardwalk and right at our toes. We went fishing in the InterCostal and also took the motorized Kayak trip. The best part about the whole trip was all of the amazing food and the fact that it was NOT touristy! We WILL be back! My only suggestion was to maybe put a couple of extra kitchen towels and a pizza cutter!
6 nachten verbleven in maart 2022

6/10 – Redelijk

David

3 nachten verbleven in maart 2022
Reactie van TRC office op 3 apr 2022
Thank you for taking the time to review our property.

8/10 – Goed

Tom

Negatief: Comfort kamer
7 nachten verbleven in maart 2022
Reactie van TRC office op 22 mrt 2022
Thank you for taking the time to rank the property 8 out of 10.

8/10 – Goed

Doug

Positief: Netheid
Everything was great at the property. Our only complaint is we wish the bed was more comfortable and up to date. Basically we were gone everyday pretty much all day and just stayed there to sleep.
7 nachten verbleven in februari 2022
Reactie van Turtle Reef Club front office op 9 mrt 2022
Hi Doug, thank you so much for the review. Hope to see you again in the near future!

8/10 – Goed

Scott

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Quaint , clean property . Located amindst plenty of great local event spots to enjoy.
5 nachten verbleven in februari 2022
Reactie van Turtle Reef Club front office op 13 feb 2022
Thank you for the 4 out of 5 ranking and kind words about the property.

10/10 – Uitstekend

Steve

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
We were there for 4 days/3 nights. The ocean view from the balcony was magnificent. First morning, the coffee maker in our apartment would not work. Went downstairs and reported it, had a new coffee maker almost the same time that I got back to the room. Fast service. Will most definitely recommend and go to again.
3 nachten verbleven in januari 2022
Reactie van Hospitality Supervisor op 24 jan 2022
Hi Steve, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Hope you have an amazing day!

10/10 – Uitstekend

Tracy

Reisde met een groep
Positief: Netheid, comfort kamer
3 nachten verbleven in december 2021
Reactie van Hospitality Supervisor op 20 dec 2021
We’re thrilled to hear you had a positive experience. We’d love to know what made your experience great!

10/10 – Uitstekend

Irene

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly, helpful, and accommodating. Our unit was one of the cleanest that we've ever stayed in. It is a little outdated, but spacious and very comfortable. We loved being right on the beach and enjoyed the beautiful, safe and quiet location.
5 nachten verbleven in oktober 2021
Reactie van Turtle Reef Club front office op 26 okt 2021
Greetings Irene, thanks for the perfect 5 out of 5 rating. Thank you so much for the kind words about the property, unit cleanliness and our small staff at the resort it is greatly appreciated.

10/10 – Uitstekend

James

Positief: Netheid, comfort kamer
Turtle reef club 10/21
2br/2ba villa condos were nice. Huge screened in patio.
4 nachten verbleven in oktober 2021
Reactie van Turtle Reef Club front office op 26 okt 2021
Hello James, thanks for the perfect 10 out of 10 rating and the kind words about the unit.

8/10 – Goed

Cain

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Not a bad condo complex at all. Nice sized units, great area. Plenty of parking at complex and low traffic nearby. Beach access is as easy as you'll find anywhere with an outstanding beach. Only complaint was bedding, furniture, and general room upkeep are all lacking. Beds especially need to be replaced.
3 nachten verbleven in augustus 2021
Reactie van Turtle Reef Club front office op 31 aug 2021
Greetings Cain, thanks for the 4 out of 5 ranking. We are happy you enjoyed the spacious units, and beach access. Sorry, for the lack upkeeping on the furniture and continue to have regular meeting with our board of directors to find ways to improve the resort and will bring this to their attention.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
We had a great time. It’s not Mar-a-lago but if you’re looking for an inexpensive, clean place to stay. Hotel staff did show up at 9 when checkout is at 10 and asked us when we were leaving. There isn’t a wifi access point in every condo so connections dropped as people were hunting for the one that was used the least. Overall though it was great. Walks on the beach everyday. Swimming at Jensen Beach was really nice.
6 nachten verbleven in augustus 2021
Reactie van Turtle Reef Club front office op 24 aug 2021
Thank you for the 4 out of 5 rating. The timeshare resort has been here since the mid 70's and continue to upgrade the property to stay competitive with other resorts. We apologize the the 9am knock on the door from housekeeping and Wi-Fi technical difficulties. Thank you for the feedback so we may address these issues.

2/10 – Ontzettend slecht

Emily S.

Positief: Netheid
DO NOT BOOK THROUGH VRBO
This was the WORST experience with customer service in my life. Book with the Turtle club reef directly, they will price match Vrbo prices. I needed to adjust our trip by a day due to my pregnancy ans doctors appointments, and tried reaching out for TWO MONTHS prior to our trip. I sent over a dozen messages, spent HOURS on the phone with customer service at Vrbo, and they could do NOTHING to help because apparently Expedia runs this account, NOT the turtle reef club as advertised. I ended up paying for two days we weren’t there because I couldn’t speak to anyone about adjusting the dates. So if you need any slight adjustments, forget about out. If you need to talk to the host or have a question, SURPRISE! There isn’t one. I will NEVER use this app again. 100% PISSED. TELL ALL OF YOUR FRIENDS.
4 nachten verbleven in juli 2021

10/10 – Uitstekend

Katherine

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2021

10/10 – Uitstekend

Jaymie

Reisde met familie
Positief: Netheid, comfort kamer
We’ll be back!
Beautiful views, right in beach. Clean, comfortable unit with everything we needed.
Corner unit living area
Master with king
From kitchen thru unit
3 nachten verbleven in juli 2021
Reactie van TRC office op 23 jul 2021
Hello Jaymie, thank you so much for the 10 out of 10 and the kind words, we look forward to having you stay here again.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Would stay again
5 nachten verbleven in juni 2021
Reactie van Hospitality Supervisor op 13 jul 2021
So glad you had a great experience. Have a great day!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
A good place to get the vibe and taste of Hutchinson Island. Don't expect the Four Seasons, but if you're into a "simple" beachy escape - this is it. Service and communication was great and location and beach exceeded our expectations.
3 nachten verbleven in juni 2021
Reactie van Hospitality Supervisor op 22 jun 2021
Hi, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Hope you have an amazing day!

8/10 – Goed

Lori r., JACKSONVILLE

Positief: Netheid
Oceanview with large balcony.
Great location. Older building and maintained well. Furniture old and stained. Could fetch a higher rate if furnishings were updated. Well stocked kitchen. No chairs or umbrellas on the beach. Renting out time share slots.
3 nachten verbleven in mei 2021