Exterieur

Beoordelingen van Motel 6 Joliet, IL - Chicago - I-55

2 out of 5
Motel 6 Joliet, IL - Chicago - I-55
3551 Mall Loop Dr, Joliet, IL

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 233 van 889 beoordelingen" "
Gastenscore: 8 - Goed. 250 van 889 beoordelingen" "
Gastenscore: 6 - Redelijk. 169 van 889 beoordelingen" "
Gastenscore: 4 - Matig. 117 van 889 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 120 van 889 beoordelingen" "

7,6/10

Netheid

7,6/10

Personeel en service

6,2/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Keshawn

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was just what I needed in the moment
1 nacht verbleven in april 2024

8/10 – Goed

Athanasios, COVINGTON

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to the interstate, shopping and dining options.
2 nachten verbleven in mei 2024
Reactie van Nancy Y. op 15 mei 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 – Ontzettend slecht

Arthur

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didnt like paying for two queen beds and getting two full size beds that shouldve been replaced trs ago and a over full trash can near the rear entrance.Nor did i like being treated like a criminal bye having to pay for room up front.i really dont blame Motel 6 for all of this i blame expedia for not explaing all this first.and i will never use either one of these services again i felt cheated on the beds,i felt belittled for having too pay up front have a nice day dont send me any more email please im not interested
2 nachten verbleven in april 2024
Reactie van Brand Experience Team op 7 mei 2024
Hi Arthur,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

10/10 – Uitstekend

Cecilia

1 nacht verbleven in april 2024

6/10 – Redelijk

Mahmood

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No refrigerator and no microwave
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 7 mei 2024
Hi Mahmood,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 – Uitstekend

Miia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No complaints
4 nachten verbleven in april 2024
Reactie van Brand Experience Team op 1 mei 2024
Hi Miia, Thank you for the perfect rating!Natalie #Team6

2/10 – Ontzettend slecht

Jabar

Reisde met een groep, Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I booked a non smoking room but i was given a smoking room with promise that the room will be changed to non smoking on or before 24hrs. All my effort to get my room changed were proved abortive for the whole 7days. Every where was smelling like daed animal. .
7 nachten verbleven in april 2024
Reactie van Brand Experience Team op 23 apr 2024
Hi Jabar,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 – Uitstekend

Cecilia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 19 apr 2024
Hi Cecilia,Thank you for the perfect rating!Lilith#Team6

8/10 – Goed

Annalyn, Eagle River

2 nachten verbleven in maart 2024

10/10 – Uitstekend

Brandon

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet, staff was very nice
4 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 12 apr 2024
Hi Brandon,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 – Matig

David

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
rooms damaged sink hanging off wall fire alarm hanging
5 nachten verbleven in februari 2024
Reactie van Nancy Y. op 7 mrt 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 – Redelijk

Henry

Reisde met familie
Negatief: Comfort kamer
2 nachten verbleven in februari 2024
Reactie van Brand Experience Team op 8 mrt 2024
Hi Henry, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

6/10 – Redelijk

Susanna

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Room was clean except the walls needed wiped down. This was expensive for no microwave or fridge in the room. Staff were pleasant. Definitely minimalist - no toiletries except soap, no hairdryer, no breakfast, no ironing board, no iron, just 1 thin blanket, very cheap mattress but it was OK. Blanket and sheet were put on the be inside out - so are they washing the blanket after every guest? Heat worked well and the microwave in the common area was helpful. Coffee in the morning was welcome but ground coffee was old. Motel 6 chain has been using a stinky cleaner but luckily it was just in the hallway when I was there.
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 28 feb 2024
Hi Susanna,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

10/10 – Uitstekend

Marco

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel for the price
2 nachten verbleven in januari 2024
Reactie van Brand Experience Team op 14 feb 2024
Hi Marco, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Can't beat the price
From making reservations online to receiving the key to the room was a great encounter. The price was affordable especially it being a last minute trip.
1 nacht verbleven in januari 2024
Reactie van Nancy Y. op 17 jan 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 – Redelijk

Ben

Positief: Personeel en service
Bathroom maintenance was poor. Shower is very dated and dirty.
4 nachten verbleven in december 2023
Reactie van Brand Experience Team op 3 jan 2024
Hi Ben, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 – Goed

Fritzner

1 nacht verbleven in december 2023

10/10 – Uitstekend

Misti

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were very helpful and friendly, even on Thanksgiving.
1 nacht verbleven in november 2023
Reactie van Nancy Y. op 5 dec 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 – Uitstekend

Marquis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the ease of booking. I didn’t like how the lobby and hallways smell like cigarettes.
1 nacht verbleven in november 2023
Reactie van Nancy Y. op 5 dec 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 – Ontzettend slecht

Michael

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hair in tub,dogs running the hallway,smoking in the elevator
1 nacht verbleven in november 2023
Reactie van Brand Experience Team op 15 nov 2023
Hi Michael,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 – Uitstekend

George

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
clean, fresh, comfortable
Basic hotel stay. This property/room appears to have been recently renovated. Very clean, fresh and comfortable with wall mounted thermostat that operated a very quiet heat/AC unit. Only thing might be is to remember, bring your own hair dryer (there is not one in the room). Will be staying again.
1 nacht verbleven in oktober 2023
Reactie van Brand Experience Team op 15 nov 2023
Hi George,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

8/10 – Goed

Robert

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Tangela, Joliet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really nice and clean and comfy
1 nacht verbleven in oktober 2023
Reactie van Brand Experience Team op 1 nov 2023
Hi Tangela,Thank you for the perfect rating!Lilith#Team6

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Francis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everyone was friendly. And we will stay there again.
3 nachten verbleven in september 2023
Reactie van Nancy Y. op 18 okt 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 – Ontzettend slecht

Edwin

Negatief: Personeel en service
Property was so dirty. Smelled nasty. And had roaches
1 nacht verbleven in september 2023
Reactie van Brand Experience Team op 11 okt 2023
Hi Edwin,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

4/10 – Matig

Geverifieerde reiziger

Stomping bugs
1 nacht verbleven in september 2023

8/10 – Goed

Lawrence

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Nice pleas for the money!
1 nacht verbleven in september 2023
Reactie van Brand Experience Team op 3 okt 2023
Hi Lawrence, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

6/10 – Redelijk

Jose

Positief: Personeel en service, staat van de accommodatie en faciliteiten
it was okay
1 nacht verbleven in september 2023
Reactie van Dan op 20 sep 2023
Thank you for taking a time to respond

8/10 – Goed

Michael

Positief: Netheid, personeel en service
Window was off the tracks, no fire alarm just the wires, smell of previous people smoked.
1 nacht verbleven in september 2023
Reactie van Dan op 20 sep 2023
Sorry for inconvenience and thank you for sharing your experience with us

2/10 – Ontzettend slecht

Edwin

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All 3 rooms I was giving were very dirty. And not in good condition. Shower was also broken and rooms that were non smoking smelled like smoke
1 nacht verbleven in augustus 2023
Reactie van Nancy Y. op 7 sep 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 – Goed

Saretha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome staff clean rooms & lobby great AC in extreme heat overall 4star rating
1 nacht verbleven in augustus 2023
Reactie van Nancy Y. op 7 sep 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 – Goed

Linda

1 nacht verbleven in augustus 2023
Reactie van Dan op 20 sep 2023
Thank you for your response and we look forward to hosting you again

2/10 – Ontzettend slecht

Lee

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Dan op 20 sep 2023
Thank you for your response and we look forward to serving you again, sorry for any inconvenience

8/10 – Goed

JOHN, BLOOMINGTON

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was okay for a quick trip.
Reactie van Brand Experience Team op 23 aug 2023
Hi Traveler,Thank you for positively rating your stay!!Maz K.#Team6

6/10 – Redelijk

Michelle

Negatief: Netheid
The rooms could be cleaned better. I had hair all over the bathrom tub, toilet, and sink. And if its a double bed room all linen should be changed there was hair and wrinkled sheets on one of the beds. After switching rooms twice had to deal with nats or fruit flies all night swatted like 6 from night until morning. The brown blanket should be on top not under the sheet. If its not washed everyday. Also dont think pets should be aloud if the staff will not clean properly and management will not have the building treated. Alot of people are allergic to pets
2 nachten verbleven in juli 2023
Reactie van Nancy Y. op 18 aug 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 – Ontzettend slecht

Corey

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room I had booked had a cup full of urine in it. I wouldn’t recommend this place to anyone
1 nacht verbleven in juli 2023
Reactie van Brand Experience Team op 2 aug 2023
Hi Corey,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 – Redelijk

Abdulrahman, Portland

Okay
1 nacht verbleven in juli 2023
Reactie van Brand Experience Team op 2 aug 2023
Hi Abdulrahman,Thanks for your review, we really appreciate the support. Maz K.#Team6

2/10 – Ontzettend slecht

evelyn, bronx

Reisde met familie
The entire experience was bad
3 nachten verbleven in juli 2023
Reactie van Brand Experience Team op 2 aug 2023
Hi Evelyn,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 – Ontzettend slecht

Festus

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Room was full of very big flies . Pillows were old and worn out and the sheets were dirty with holes from cigarette burns
1 nacht verbleven in juli 2023
Reactie van Brand Experience Team op 28 jul 2023
Hi Festus,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 – Redelijk

Shailesh, Kendall Park

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Did not feel safe from conditions and police cars visiting often. Not suitable for Family. No breakfast.
1 nacht verbleven in juli 2023
Reactie van Brand Experience Team op 19 jul 2023
Hi Shailesh,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 – Uitstekend

Cristian

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023

4/10 – Matig

Gerald

Zakenreiziger
Average all I can say
1 nacht verbleven in juni 2023
Reactie van Brand Experience Team op 13 jul 2023
Hi Gerald, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

2/10 – Ontzettend slecht

Alex

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Was offered a non smoking room, but it still smelled of smoke. The bath tub wasn't clean and had hair in it. The floor felt gritty like dirt or sand.
1 nacht verbleven in juni 2023
Reactie van Nancy Y. op 6 jul 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 – Ontzettend slecht

Shanna

Reisde met een groep, Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Where do I Begin? There isn’t adequate parking for guests staying at the hotel, the two people who were passed out in the parking lot, the smell of stale cigarettes and marijuana throughout the property, I don’t understand the lack of outlets in the room, so charging anything is an issue, and whoever took the pictures for the website did a good job because the room did not live up to the pictures. There was mold in the refrigerator and I’m pretty sure changing sheets between guests is optional at the hotel. Absolutely disgusting and you definitely wanted to sleep with one eye open.
1 nacht verbleven in juni 2023
Reactie van Brand Experience Team op 21 jun 2023
Hi Shanna, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Maz K. #Team6

8/10 – Goed

Chris

Positief: Netheid, personeel en service
Hotel room was clean, property was OK, but noisy.
1 nacht verbleven in juni 2023
Reactie van Brand Experience Team op 16 jun 2023
Hi Chris, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

10/10 – Uitstekend

Ronald

2 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

Terry

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Didn’t have room when got there totally pissed off
1 nacht verbleven in mei 2023
Reactie van Brand Experience Team op 1 jun 2023
Hi Terry, Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K. #Team6

2/10 – Ontzettend slecht

Suzanne

1 nacht verbleven in mei 2023

10/10 – Uitstekend

Emily

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023