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Beoordelingen van Royal Sea Cliff Kona by OUTRIGGER

3 out of 5
Royal Sea Cliff Kona by OUTRIGGER
75-6040 Alii Dr, Kailua-Kona, HI

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 188 van 432 beoordelingen" "
Gastenscore: 8 - Goed. 162 van 432 beoordelingen" "
Gastenscore: 6 - Redelijk. 50 van 432 beoordelingen" "
Gastenscore: 4 - Matig. 19 van 432 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 432 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

8,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Perla

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful
5 nachten verbleven in mei 2024
Reactie van Kim - Royal Sea Cliff op 27 mei 2024
Thank you for staying at the Royal Sea Cliff, we appreciate you taking the time to share your comments.Hope we see you again!

10/10 – Uitstekend

Corazon

4 nachten verbleven in april 2024
Reactie van Kim - Royal Sea Cliff op 27 mei 2024
Mahalo for staying at the Royal Sea Cliff, we appreciate you taking the time to share your comments.Hope you will return!

10/10 – Uitstekend

Bhalchandra

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property, and wonderful, helpful staff. We had an ocean front room, which was amazing. The pool is great for kids and adults alike. The property is also located a little away from the busy part of Ali’i drive, which makes it great to relax at the end of the day after a day full of activities but is conveniently located near beaches and grocery/convenient stores. I highly recommend the property to anyone planning a trip to Kona.
4 nachten verbleven in april 2024
Reactie van Kim - Royal Sea Cliff op 18 apr 2024
Thank you for staying with us and sharing your experience while here! We hope you will return.We very much appreciate the highly recommended comment.

8/10 – Goed

Deena

8 nachten verbleven in april 2024
Reactie van Kim - Royal Sea Cliff op 22 mei 2024
Thank you for staying with us and sharing your comments we truly appreciate it.

2/10 – Ontzettend slecht

Patrick

Negatief: Netheid, staat van de accommodatie en faciliteiten
This isn't so much on the property, but on the failed communication of Expedia. We had all intentions to stay there, but upon checking in the hotel informed us that Expedia had not paid everything/ informed us that there would be additonal cleaning fees associated. Expedia gave us a rate that we paid that was supposed to include everything and this was not the case. My partner and I were not going to be exuberant cleaning fees for a two night stay. We asked for a refund because of the fault on Expedia and they have told us they can't reach the hotel to process a refund for a place that we didnt stay at or check in to.
2 nachten verbleven in maart 2024
Reactie van Kim - Royal Sea Cliff op 6 mrt 2024
We are very sorry for the miscommunication you experienced.

8/10 – Goed

Morishige

14 nachten verbleven in februari 2024
Reactie van Kim - Royal Sea Cliff op 5 mrt 2024
Thank you for staying with us and sharing your comments. Hope we see you again!

10/10 – Uitstekend

Marilyn

Reisde met familie
Positief: Netheid, comfort kamer
Awesome!!
Condo was very comfortable. It overlooked the ocean. I would definitely stay here again!
7 nachten verbleven in februari 2024
Reactie van Kim - Royal Sea Cliff op 15 feb 2024
Thank you for sharing your comments, hope you will return!

8/10 – Goed

Neisha

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Didn’t realize when booking that our room wouldn’t be cleaned. (Our own mistake). Lots of shopping and dining nearby but also very busy area.
4 nachten verbleven in januari 2024
Reactie van Kim - Royal Sea Cliff op 5 feb 2024
Thank you for sharing your comments. The area is busier during the winter months, because the weather here is mostly sunny all year around.

8/10 – Goed

Seiki

Reisde met familie en kleine kinderen
Positief: Netheid
ロケーション、セキュリティは毎回利用するたびに感動を与えてくれます。ただ、やはり、老朽化は免れず、お部屋によっては滞在に支障が出るかもしれません。しかし、窓から見える景色、鳥の囀りと波の音しか聞こえない世界は、色々なストレスから解放させてくれます。もう、20年ほど毎年利用していますが、まったく飽きません。オススメの施設です。
7 nachten verbleven in december 2023
Reactie van Kim - Royal Sea Cliff op 8 jan 2024
Mahalo for being a repeat guest, we appreciate your feed back.

10/10 – Uitstekend

chandra prakash, Sammamish

7 nachten verbleven in december 2023
Reactie van Kim - Royal Sea Cliff op 22 dec 2023
Thank you for staying with us and taking the time to give us your feedback. Hope to see you again!

8/10 – Goed

Rosabel

Reisde met familie
Positief: Netheid
3 nachten verbleven in november 2023
Reactie van Kim - Royal Sea Cliff op 22 dec 2023
Thank you for staying with us and taking the time to share your comments.

8/10 – Goed

Ulrik

Positief: Netheid, comfort kamer
7 nachten verbleven in november 2023
Reactie van Kim - Royal Sea Cliff op 10 nov 2023
Thank you for staying with us and taking the time to share your comments!

8/10 – Goed

Rebeccc

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We loved our room and we loved our view. We had a few issues with the TVs not working in our room and we also we’re not able to have laundry detergent delivered, unless we went to the front desk. Other than that we loved our stay!
3 nachten verbleven in oktober 2023
Reactie van Kim - Royal Sea Cliff op 9 nov 2023
Aloha, Thank you for staying with us and taking the time to share your comments. I hope our staff was able to assist with the TV. Sometimes staffing issues makes it difficult for delivery of items on a timely basis and picking items up at the front desk is more efficient.

8/10 – Goed

Isabella Rahel

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The accommodation had everything we need.
4 nachten verbleven in oktober 2023
Reactie van Kim - Royal Sea Cliff op 5 nov 2023
Thank you for staying with us and taking the time to share your comments. We hope you will return:)

10/10 – Uitstekend

Joyce

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful grounds, great location, nicely furnished unit and a great view from our lanai.
9 nachten verbleven in oktober 2023
Reactie van Kim - Royal Sea Cliff op 1 nov 2023
Thank you for staying with us and taking the time to share your comments.

10/10 – Uitstekend

Barbara

12 nachten verbleven in oktober 2023
Reactie van Kim - Royal Sea Cliff op 22 dec 2023
Thank you for staying with us and taking the time to share your comments. I apologize for the late response, I did not see your post until today.

8/10 – Goed

Nellie, Richland

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This is a nice place if you want kitchen and laundry services with a condo experience rather than hotel. They offer detergent and dishwasher cleaner. I had a one bedroom with a view of the water. Property is a little dated. One of the pools was being renovated during my stay. Parking is in a garage. Views of the ocean and sunset are possible, but I could not find access out of my room. The property manager there, Kim, is really helpful and nice and seems to really care about your experience.
4 nachten verbleven in september 2023
Reactie van Kim-Royal Sea Cliff op 18 okt 2023
Thank you for taking the time to share your comments.I am glad we got to talk so that I could better understand your expectations and suggest other alternatives. Our pool renovations have been completed!We hope you will return another time. Take care.

8/10 – Goed

Jenette

Positief: Netheid, comfort kamer
Hotel Information incorrect
When booking we look for resorts that offer housekeeping, cooking facilities etc. When booking we saw that the resort offered housekeeping once per stay. Our booking was for 9 days so a change of sheets and towels would be required. When arriving we were advised that no housekeeping is offered free and as we had a washer and dryer in the complex we could do our own. I also received an email after our stay from Cynde Vannatta confirming that they do not offer housekeeping free. Why then is Hotels.com stating this resort offers it. It is misinformation that impacted the quality of our stay
9 nachten verbleven in september 2023
Reactie van Kim - Royal Sea Cliff op 1 nov 2023
Aloha Jenette,We will look into why Hotels.com would not provide you with accurate information. I can assure you that our contract with them clearly states our policy. Thank you for sharing this information. I do hope you enjoyed your stay on Hawaii Island.

2/10 – Ontzettend slecht

Linda

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Only 1 of 2 pools promised was open but very dirty and had roaches swimming in it and the hot tub was broken. The furniture was very old, moldy bathroom and shower head was ancient. The tv in bdrm was 13” and the furniture was stained. Parking inderground in tight spaces was difficult. The front desk personnel left at 7pm and a guard patrolled at 10pm, leaving no security in between that time & early morning.
3 nachten verbleven in september 2023
Reactie van Kim-Royal Sea Cliff op 6 okt 2023
Aloha Linda, thank you for taking the time to share your comments. After doing some research this is what we found. The pool is attended to twice a day and there were no other complaints received, we will monitor this area for cleanliness. There was no report that the hot tub was out of order. Each unit is decorated according to the owners preference and the other issues you mentioned have been addressed. Our parking stalls are 12' wide x 18' and there are stalls available outside the covered area. The front desk hours are 7am-11pm and security arrives at 10pm. Sometimes the person working is called away to attend to guests needs and we have no record that the desk was closed before 11pm. Our records do show that you stayed 1 night and choose to check out and received a full refund for the unused nights of your stay. We will try harder to improve in the areas you mentioned.

10/10 – Uitstekend

Narong Sanny

Positief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in september 2023
Reactie van Kim-Royal Sea Cliff op 29 sep 2023
Mahalo for staying with us and taking the time to share your comments. We hope you will return!

10/10 – Uitstekend

Lawrence

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful settings
6 nachten verbleven in september 2023
Reactie van Kim-Royal Sea Cliff op 25 sep 2023
Mahalo for staying with us and taking the time to share your comments!

10/10 – Uitstekend

Junji

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was my first time staying in this condo, and I was satisfied with the facilities, location, and customer service. When I visit Big Island again, I would like to stay here again. Mahalo.
6 nachten verbleven in september 2023
Reactie van Kim-Royal Sea Cliff op 25 sep 2023
Mahalo for staying with us and taking the time to share your comments! We look forward to your return:)

10/10 – Uitstekend

YURI

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2023
Reactie van Kim-Royal Sea Cliff op 11 sep 2023
Mahalo for staying with us and taking the time to share your comments. Hope you will return!

10/10 – Uitstekend

Scott

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The unit was absolutely perfect. There's not a single thing that could be improved in the unit. The ocean view was beautiful, the layout inside the unit was great and clearly has just been upgraded because it's stunning inside. My only complaint was the scumbag pot smoking turd who rented (or owned) next door. He would go out on his balcany 5-6 times a day to get high and the smell was overwhelming.
7 nachten verbleven in augustus 2023
Reactie van Kim-Royal Sea Cliff op 7 sep 2023
Aloha and Mahalo for staying with us. We appreciate you taking the time to share your comments. We will investigate the neighbor issue because our property has a non-smoking policy.

8/10 – Goed

scott

3 nachten verbleven in september 2023
Reactie van Kim-Royal Sea Cliff op 25 sep 2023
Mahalo for staying with us and taking the time to share your comments!

8/10 – Goed

Steven

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Beautiful ocean views, very friendly staff. However, stay away from Ja*** at the timeshare sales desk. Very aggressive sales person. One encounter can ruin your whole day
20 nachten verbleven in augustus 2023
Reactie van Kim-Royal Sea Cliff op 5 sep 2023
Thank you:)

10/10 – Uitstekend

Amit

Positief: Netheid, staat van de accommodatie en faciliteiten
Clean, spacious condo & a short drive from restaurants, grocery etc. The swimming pool area and the ocean views were spectacular. Reception & concierge staff/service was helpful and friendly. Parking was conveniently located. Kitchen was well stocked with dishes etc.
4 nachten verbleven in augustus 2023
Reactie van Kim-Royal Sea Cliff op 5 sep 2023
Aloha and thank you for staying with us and for taking the time to share your comments. We hope you will be back!

10/10 – Uitstekend

Thomas

Positief: Netheid, staat van de accommodatie en faciliteiten
8 nachten verbleven in augustus 2023
Reactie van Kim-Royal Sea Cliff op 24 aug 2023
Thank you for staying with us and taking the time to share your comments. Hope you will return!

10/10 – Uitstekend

Masanori

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
静かな環境でゆっくりと過ごせました。フルキッチンがあり、炊飯器も備わっていました。特に施設から見る夕日は抜群でした。
4 nachten verbleven in augustus 2023
Reactie van Kim-Royal Sea Cliff op 22 aug 2023
Thank you for staying with us and taking the time to share your comments. We hope you will return!

10/10 – Uitstekend

Philippe

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Spacious and well-equipped apartment, convenient parking and quiet condo. Would definitely recommend
7 nachten verbleven in augustus 2023
Reactie van Kim-Royal Sea Cliff op 22 aug 2023
Thank you for staying with us and taking the time to share your comments. We hope you will return.

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Our condo was clean, spacious, extra amenities and a beautiful deck with a view to the ocean.
Reactie van Kim-Royal Sea Cliff op 21 aug 2023
Thank you for staying with us and taking the time to share your comments. We hope you will return.

10/10 – Uitstekend

Christine

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in augustus 2023
Reactie van Kim-Royal Sea Cliff op 19 aug 2023
Thank you for staying with us and taking the time to share your comments. Hope you will return.

10/10 – Uitstekend

Arvin, glendale

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lady at front desk is awesome
4 nachten verbleven in augustus 2023
Reactie van Kim-Royal Sea Cliff op 8 aug 2023
Thank you for staying with us and taking the time to share your comments. I will pass on your comment about the front desk! Hope to see again in the future.

10/10 – Uitstekend

Hiromasa

Positief: Staat van de accommodatie en faciliteiten
古いため衛生面では少し下がります(私は気にしません)が、ロケーション含めて最高だと思います。
7 nachten verbleven in juli 2023
Reactie van Kim-Royal Sea Cliff op 7 aug 2023
Thank you for staying with us and taking the time to share your comments.

8/10 – Goed

Joseph

Positief: Netheid, staat van de accommodatie en faciliteiten
We had a great vacation. Unit was a little dated, not to bad. Would definitely go back.
7 nachten verbleven in juli 2023
Reactie van Kim-Royal Sea Cliff op 2 aug 2023
Thank you for staying with us. We appreciate you taking the time to share your comments. Hope you will return!

6/10 – Redelijk

Steven, Captain cook

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023
Reactie van Kim-Royal Sea Cliff op 29 jul 2023
Aloha and thank you for staying with us . We appreciate your time to share your feedback.

10/10 – Uitstekend

Demian

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very helpful when we encountered a few minor problems like the a/c resetting and the dryer not venting. They were very responsive and courteous. We enjoyed our stay very much!
5 nachten verbleven in juli 2023
Reactie van Kim-Royal Sea Cliff op 26 jul 2023
Thank you for staying with us and taking the time to share your comments. I will be sure to pass on your comments to our staff!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Very confusing property to navigate; parking a maze and very little help from desk navigating the property of the area. But unit was very nice and location terrific.
4 nachten verbleven in juli 2023
Reactie van Kim-Royal Sea Cliff op 18 jul 2023
Thank you for staying with us. We appreciate your feedback!

8/10 – Goed

Montrease, Allen

4 nachten verbleven in juli 2023
Reactie van Kim-Royal Sea Cliff op 7 aug 2023
Thank you for staying with us and taking the time to share your comments.

10/10 – Uitstekend

Delbert

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great property! Clean rooms!
7 nachten verbleven in juni 2023
Reactie van Kim-Royal Sea Cliff op 27 jun 2023
Thank you for staying with us. We appreciate your feedback.

8/10 – Goed

Teresa

Reisde met familie
Positief: Netheid, voorzieningen
Very nice friendly staff
2 nachten verbleven in juni 2023
Reactie van Kim-Royal Sea Cliff op 26 jun 2023
Thank you for staying with us. We appreciate your feed back.

10/10 – Uitstekend

Andrea

7 nachten verbleven in mei 2023
Reactie van Kim-Royal Sea Cliff op 18 jul 2023
Thank you for staying with us and sharing your feedback.

10/10 – Uitstekend

Robert James

3 nachten verbleven in mei 2023
Reactie van Kim-Royal Sea Cliff op 26 jun 2023
Thank you for staying with us. We appreciate your feed back

10/10 – Uitstekend

Aubri

Positief: Netheid, staat van de accommodatie en faciliteiten
Great!
5 nachten verbleven in mei 2023
Reactie van Kim-Royal Sea Cliff op 11 mei 2023
Aloha Aubri, thank you for staying with us and taking the time to share your review. Hope you are able to come back again:)

2/10 – Ontzettend slecht

Masahiro

Reisde met partner
コンドミニアムの保険等で380ドル事後請求された
2 nachten verbleven in mei 2023
Reactie van Kim-Royal Sea Cliff op 6 mei 2023
Aloha, We apologize if you were not made aware of our Mandatory fees prior to your arrival. These fees cover the check out cleaning and damage protection coverage. Hopefully you enjoyed the property and the island while you were here.

10/10 – Uitstekend

Robynn

8 nachten verbleven in april 2023
Reactie van Kim-Royal Sea Cliff op 26 jun 2023
Thank you for staying with us. We appreciate your feed back

10/10 – Uitstekend

Stacy W

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Sunset and sunrise views were incredible!
8 nachten verbleven in april 2023
Reactie van Kim-Royal Sea Cliff op 25 apr 2023
Thank you for staying with us and taking the time to share your comments. Hope you will visit us again in the future.

10/10 – Uitstekend

Pushpendu

Reisde met familie
Positief: Netheid, comfort kamer
5 nachten verbleven in april 2023
Reactie van Kim-Royal Sea Cliff op 21 apr 2023
Aloha and Mahalo for staying with us and taking the time to provide your feed back. We hope to see again in the future!

10/10 – Uitstekend

Kathryn

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The unit was completely fine, and we were thrilled to find a washer/dryer so we could do laundry. There were beach towels, chairs, snorkels and coolers to make our beach days so much easier. The property is very quiet and lush. Maneuvering the parking underground deck requires concentration but is very secure. You must have your own car to enjoy staying here.
4 nachten verbleven in april 2023
Reactie van Kim-Royal Sea Cliff op 20 apr 2023
Aloha Kathryn, thank you for staying with us and taking the time to share your comments. Hope to see you again another time!

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was very clean and the staff was helpful.
7 nachten verbleven in maart 2023
Reactie van Kim-Royal Sea Cliff op 12 apr 2023
Aloha Jennifer, Thank you for staying at the Royal Sea Cliff and sharing your comments.