7 restaurants, serveren lunch

Beoordelingen van Ameristar Casino Hotel Kansas City

4 out of 5
Ameristar Casino Hotel Kansas City
3200 North Ameristar Drive, Kansas City, MO

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 539 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 257 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 106 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 58 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 40 van 1000 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Anita

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was surpised by the resort fee at check in.
3 nachten verbleven in mei 2024

8/10 – Goed

Megan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

craig

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Decorating was beautiful
1 nacht verbleven in mei 2024
Reactie van Chris J. op 17 mei 2024
We appreciate the kind words, Craig! Thanks for sharing a positive review from your recent stay at Ameristar Kansas City. We hope to welcome you as a guest again in the future!

10/10 – Uitstekend

paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Chris J. op 17 mei 2024
Thank you, Paul, for taking the time to share five-star feedback from your recent stay at Ameristar Kansas City. We hope your next visit to our property is just as great as your last!

8/10 – Goed

Dena

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was clean. Staff was friendly and efficient. Our room was quiet for a weekend.
3 nachten verbleven in mei 2024
Reactie van Chris J. op 13 mei 2024
Thank you for the kind words, Dena! We are delighted that the guest service and room cleanliness helped make your overall stay was pleasant one. Come back again soon!

10/10 – Uitstekend

Shaun

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Facility was extremely nice my stay was great, restaurants inside the facility were also great, would highly recommend
2 nachten verbleven in mei 2024
Reactie van Chris J. op 17 mei 2024
Thank you, Shaun, for sharing such a kind review! We are thrilled that your recent stay at Ameristar Kansas City was a five-star experience. Looking forward to delivering more five-star visits in the future!

10/10 – Uitstekend

Renae

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Chris J. op 13 mei 2024
We appreciate your great review, Renae! Thank you for staying with us at Ameristar Kansas City. We are thrilled that your experience met expectations, and we hope to welcome you as a guest again in the future!

10/10 – Uitstekend

Margaret

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
loved the atmosphere
1 nacht verbleven in april 2024
Reactie van Chris J. op 9 mei 2024
Thank you for the kind words! We are pleased that your stay at Ameristar Kansas City resulted in a five-star experience, and we hope to welcome you as a guest again in the future!

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A little dated, (carpet, furniture) but very clean and staff was excellent!
2 nachten verbleven in april 2024
Reactie van Chris J. op 7 mei 2024
We appreciate the kind review, John! Thanks for staying with us at Ameristar Kansas City. We are pleased that cleanliness and guest service stood out during your visit, and we can't wait to welcome you as a guest again in the future!

10/10 – Uitstekend

Miriah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Chris J. op 7 mei 2024
Thanks for the five-star feedback, Miriah! We value your review and patronage, and we are so glad to see your recent experience at Ameristar Kansas City met expectations! Come back again soon!

10/10 – Uitstekend

Philip

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The hotel, casino and property were very nice but during the week almost nothing in the casino is open not even the bars. There were no shops not even a place to buy toiletries if needed.
3 nachten verbleven in mei 2024
Reactie van Chris J. op 6 mei 2024
Thank you, Philip, for taking the time to share thoughts from your recent stay at Ameristar Kansas City. While we are pleased to see your overall experience was a positive one, we hope to use your comments to help improve future stays on property. Thanks again for your patronage and review!

8/10 – Goed

Lettie

Positief: Netheid
Limited dining options throughout the week
1 nacht verbleven in februari 2024
Reactie van Chris J. op 6 mei 2024
Thank you, Lettie, for staying with us at Ameristar Kansas City and for taking the time to share feedback from your experience. We appreciate your comments related to the dining options, and we hope to use them to deliver five-star experiences in the future! Come back again soon!

8/10 – Goed

Kurt

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very clean and staff great. Only problem was the convenience fee I was charged after I already paid for the hotel
1 nacht verbleven in mei 2024
Reactie van Chris J. op 6 mei 2024
Thank you for your review, Kurt. We are pleased to see your overall time at Ameristar Kansas City met expectations, and we hope to use your comment to help deliver improved experiences in the future. Thank you again for your patronage and feedback.

2/10 – Ontzettend slecht

Michelle

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Anniversary trip and we reserved and paid for king size room. When we checked in we were given a room with double beds. Can’t even sleep with my husband because we both can’t fit in a double bed. Horrible way to spend anniversary. The hotel blamed it on Expedia.
1 nacht verbleven in april 2024
Reactie van Chris J. op 17 mei 2024
We sincerely regret the inconvenience described in this review, Michelle. We hope to use your comments to help prevent future negative experiences at Ameristar Kansas City. If there are further details we can use to make that happen, we encourage you to contact us directly via our property website.

8/10 – Goed

Barbara

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The only thing we didn’t care for is you have to empty your own trash and they still charge a resort fee
3 nachten verbleven in april 2024
Reactie van Chris J. op 6 mei 2024
Thank you for your review. We are pleased to see your overall experience was a positive one, and we hope to use your comments to help deliver five-star stays in the future. Come back again soon!

10/10 – Uitstekend

Linda, Collinsville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
2 nachten verbleven in april 2024
Reactie van Chris J. op 22 apr 2024
Thanks for the kind word, Linda! We are delighted that your stay at Ameristar Kansas City was a five-star experience, and we look forward to welcoming you again in the future!

8/10 – Goed

William, Little Rock

3 nachten verbleven in april 2024
Reactie van Chris J. op 9 mei 2024
Thank you for staying with us at Ameristar Kansas City! We are delighted that your experience was an overall positive one, and we hope to your next visit is even better than your last!

10/10 – Uitstekend

Maria

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Me encanta
1 nacht verbleven in april 2024
Reactie van Chris J. op 22 apr 2024
Gracias! Por favor regresa pronto!

8/10 – Goed

Brandon

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Chris J. op 22 apr 2024
Appreciate the positive review, Brandon! Thank you for staying with us at Ameristar Kansas City. We hope to welcome you as a guest again soon for another great experience!

6/10 – Redelijk

MICHELE

Reisde met partner
We were charged a resort fee that when we made our reservation in Feb didn’t have one but it went into effect April 1. Resort fee for no swimming pool, no spa, no fitness center. What is the resort fee for? Also none of the restaurants were open during our 4 day stay.
3 nachten verbleven in april 2024
Reactie van Chris J. op 8 mei 2024
We regret to see some aspects of your visit did not meet expectations, and we hope to use your comments to help improve the guest experience. Thank you again for your patronage and review.

10/10 – Uitstekend

Sami

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Met all expectations
2 nachten verbleven in april 2024
Reactie van Chris J. op 18 apr 2024
We aim to please, Sami! Thank you for taking the time to share five stars from your recent hotel experience at Ameristar Kansas City. Come back again soon!

10/10 – Uitstekend

Rachelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Chris J. op 18 apr 2024
We appreciate the five-star feedback, Rachelle! Thank you for taking the time to share a great rating from your stay. Come back again soon!

10/10 – Uitstekend

Joe

Reisde met een groep
Great place to be. For an “older” hotel, its cleanliness is unmatched. Was very comfortable staying there.
1 nacht verbleven in april 2024
Reactie van Chris J. op 18 apr 2024
We love to hear it, Joe! Thanks for sharing kind words about the comfortable environment at Ameristar Kansas City. We hope to welcome you back for another memorable experience!

8/10 – Goed

Jane

Reisde met partner
Ameristar hotel was what I would expect at a casino hotel. The rooms were nice and comfortable. Only the fast casual restaurants were open on a Tuesday evening. The better restaurants were all closed. The front desk recommended a steakhouse that was 15 minutes away.
1 nacht verbleven in april 2024
Reactie van Chris J. op 18 apr 2024
Thank you, Jane, for taking the time to share kind words from your recent stay. We hope to use your comments to help deliver five-star experiences in the future. Come back again soon!

10/10 – Uitstekend

Erica, Kansas City

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was very nice. The front desk workers provided great customer service. Staff members also greeted us in passing. The rooms were nice and spacious. I would stay here again.
1 nacht verbleven in april 2024
Reactie van Chris J. op 18 apr 2024
Thank you, Erica, for taking the time to share kind words about the guest service and comfortable experience upon your recent stay at Ameristar Kansas City. We can't wait to welcome you as a guest again in the future!

10/10 – Uitstekend

Judith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I travel a LOT and my room at Ameristar was one of the nicest and cleanest I’ve ever stayed in! Staff was super friendly and helpful! Most often I don’t care too much about my room because when traveling I am not hardly ever in it! I wish I had more time to stay there, the room was so inviting and comfortable!!! But at a casino, who’s in their room? An absolute top notch stay all the way around. Zero complaints or suggestions!!
1 nacht verbleven in maart 2024
Reactie van Chris J. op 8 apr 2024
Thank you, Judith, for taking the time to share such a great review from your recent stay at Ameristar Kansas City! We are thrilled that the guest service and comfortable room helped make your visit a five-star experience. We hope your next stay is just as memorable as your last!

8/10 – Goed

Rodney and Lisa, Smithville

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was great.Food at restaurant was terrible service was good drinks were good
1 nacht verbleven in maart 2024
Reactie van Chris J. op 1 apr 2024
We appreciate your review! We are pleased your stay was an overall positive experience, and we hope to address your concerns to help make future visits even better! Come back again soon!

10/10 – Uitstekend

CRISTIAN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Chris J. op 1 apr 2024
Thank you, Cristian, for staying with us at Ameristar Kansas City! We are delighted to see your recent stay was a five-star time, and we look forward to delivering another memorable experience in the future!

8/10 – Goed

Steven

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Nice casino with a wide choice of restaurants.
1 nacht verbleven in maart 2024
Reactie van Chris J. op 29 mrt 2024
We appreciate the positive review, Steven! Thank you for staying with us at Ameristar Kansas City and sharing a little feedback from your experience. Come back again soon!

8/10 – Goed

Claudia, chester hill

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had an overnight stay here and was happy with multiple dining options. Clean and spacious room. Helpful staff. The whole casino smells like smoke which is a bit annoying. It would be better if the smoking section was on a higher level so maybe the smell wouldn’t travel all throughout the place. It was quite off-putting. The walls must be super thin because I could hear people talking most of the night and could clearly hear their conversations. I like that the parking is close and easy. Some entertainment for kids would be good - the games room was closed.
1 nacht verbleven in maart 2024
Reactie van Chris J. op 29 mrt 2024
Thank you, Claudia, for taking the time to share details from your recent stay at Ameristar Kansas City. We are pleased to see the guest service and dining options were among positives from your experience, and we hope to use your comments to help improve future visits! Come back again soon!

8/10 – Goed

Jeffery

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van Chris J. op 25 mrt 2024
We are delighted to see your overall experience at Ameristar Kansas City was a positive one, Jeffrey, and we hope to welcome you back soon for another memorable stay!

6/10 – Redelijk

Gregory, Box Elder

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Parking garage is on the other end of casino from the hotel. The mattress had a lot of give to it. The checkin person was rude when I questioned about the additional venue tax because I didn’t understand what she rambled off. It was very quite as nothing was going on there.
1 nacht verbleven in maart 2024
Reactie van Chris J. op 25 mrt 2024
Thank you for your review, Gregory. We hope to use your comments to help address the negative aspects of your stay and deliver five-star experiences going forward. Thank you again for your patronage.

10/10 – Uitstekend

Claudia, Wichita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Chris J. op 7 mrt 2024
Thank you for the five stars, Claudia! We are delighted to see your recent trip to Ameristar Kansas City met expectations, and we can't wait to welcome you as a guest again in the future!

10/10 – Uitstekend

Coby

1 nacht verbleven in februari 2024
Reactie van Chris J. op 7 mrt 2024
Thanks for the great review, Coby! We are thrilled to see your recent experience at Ameristar Kansas City hit the mark during your stay. Come back again soon!

10/10 – Uitstekend

susan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was fun going to the casino and eating there.
1 nacht verbleven in februari 2024
Reactie van Chris J. op 1 mrt 2024
We love to hear it, Susan! Thank you for taking the time to share a five-star review from your recent stay at Ameristar Kansas City. Come back again soon!

8/10 – Goed

Elisha

Positief: Netheid
1 nacht verbleven in februari 2024
Reactie van Chris J. op 1 mrt 2024
Thank you for the positive review, Elisha! We are pleased to see your stay at Ameristar Kansas City was an overall positive experience, and we hope to deliver a five-star time upon your next visit!

8/10 – Goed

Murray

Reisde met partner
Positief: Netheid
Trashy people gambling. Begging for cigarettes, following us around. Bars closed in casino.
1 nacht verbleven in februari 2024
Reactie van Chris J op 27 feb 2024
Murray - Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was nice. The staff were great
1 nacht verbleven in februari 2024
Reactie van Chris J op 27 feb 2024
Mark - We're thrilled to hear you enjoyed your visit to our property and we hope to welcome you back again soon for another five-star experience.

10/10 – Uitstekend

Kayla

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and quiet.
1 nacht verbleven in februari 2024
Reactie van Chris J op 27 feb 2024
Kayla - Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more "perfect ten" guest service very soon.

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This is NOT 4 stars RUN!!!
I paid for valet and Valet service was never available. The parking is so far from the door. Hotel staff were very threatening. I was in a corner “King” that was like a closet facing a building with smoke coming from it. The room had a connecting door that some weird guy kept jiggling in the next room over. Just dangerous. Oh yeah no microwaves on site. No room service.
3 nachten verbleven in februari 2024
Reactie van Chris J op 16 feb 2024
We appreciate you taking the time to provide a rating. Please reach out to us through our official property website so that we can learn from your experience and resolve any issues you may have had with our service.

6/10 – Redelijk

Tonja

Reisde met een groep
Negatief: Voorzieningen
No microwave.
1 nacht verbleven in februari 2024
Reactie van Chris J op 16 feb 2024
Tonja, thank you for the rating. Our goal is to provide our guests with excellent experiences during every visit and guest feedback is very much appreciated.

8/10 – Goed

MTamanika, Newark

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No room service despite a five day stay.
4 nachten verbleven in februari 2024
Reactie van Chris J op 16 feb 2024
Thank you for the rating. Our goal is to provide our guests with excellent experiences during every visit and guest feedback is very much appreciated.

10/10 – Uitstekend

Becky

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved that we could stay in one place for the casino and food in the hotel. We will be staying here again when we travel back to KC. ♥️💛
2 nachten verbleven in februari 2024
Reactie van Chris J op 16 feb 2024
Becky, we are so glad you had a great experience with us. We look forward to seeing you again soon on your next trip to Kansas City!

8/10 – Goed

Vanessa

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place really needs to be updated. From the carpet to the dated furniture and ancient staff. Shower floor was dirty, stained carpet, atms were down... Staff was not very friendly and avoided eye contact. Not impressed by anything here..
1 nacht verbleven in februari 2024
Reactie van Chris J op 16 feb 2024
Vanessa, thank you for the rating. Our goal is to provide our guests with excellent experiences during every visit and guest feedback is very much appreciated.

10/10 – Uitstekend

Jenny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Chris J op 16 feb 2024
Jenny, thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

10/10 – Uitstekend

Jade

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The shower was dirty there was a plastic shaving cover in there when I took my first shower
1 nacht verbleven in februari 2024
Reactie van Chris J. op 9 feb 2024
Thank you for your review. We regret to see some aspects of your stay did not meet expectations, but we are pleased that your overall experience was a positive one. We hope to welcome you as a guest again soon!

4/10 – Matig

Charlie

Reisde met familie
Negatief: Voorzieningen
Food was bad tased like it came out of a can
2 nachten verbleven in februari 2024
Reactie van Chris J. op 9 feb 2024
We regret to see your time at Ameristar Kansas City did not meet expectations. If there are further specifics to share that might help improve future visits, we encourage you to reach out via the Contact Us page on our property website.

10/10 – Uitstekend

Steve

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Chris J. op 9 feb 2024
Thanks for the five stars, Steve! We value your patronage and feedback, and we are pleased to have delivered a five-star experience upon your recent stay. Looking forward to your next reservation.

10/10 – Uitstekend

Viki

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Chris J. op 5 feb 2024
Thanks for staying with us at Ameristar Kansas City! We are delighted your recent experience met expectations, and we can't wait to welcome you as a guest again in the future!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Chris J. op 9 feb 2024
We appreciate the five stars, David! Thank you for staying with us at Ameristar Kansas City and for taking the time to share positive feedback from your experience. We hope your next stay at Ameristar is just as great as your last!