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Beoordelingen van Hampton Inn Kansas City-Airport

2.5 out of 5
Hampton Inn Kansas City-Airport
11212 N Newark Cir, Kansas City, MO

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 264 van 677 beoordelingen" "
Gastenscore: 8 - Goed. 211 van 677 beoordelingen" "
Gastenscore: 6 - Redelijk. 104 van 677 beoordelingen" "
Gastenscore: 4 - Matig. 60 van 677 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 38 van 677 beoordelingen" "

8,2/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Robert, Spencer

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We flew in on an early morning flight, checking in the early morning hours, well after midnight but our room was ready and got right in. The hotel has just been remodeled and is in great condition, is very clean, comfortable, and convenient. The breakfast was hot and good. We’ll be back when we come through again.
1 nacht verbleven in april 2024
Reactie van Erin H op 26 apr 2024
Thank you for your 5-star review! We're thrilled to hear that you had such a positive experience during your stay. Our team takes great pride in providing friendly and professional service, and we're delighted to know that you enjoyed the breakfast as well. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Gay

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Erin H op 19 apr 2024
We appreciate your 5-star rating! Thank you for choosing our hotel, and we're delighted to hear you had a great experience. If you have any specific feedback or suggestions in the future, please don't hesitate to share. We look forward to hosting you again.

10/10 – Uitstekend

Kathy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location from airport. The room was very nice and clean.
1 nacht verbleven in april 2024
Reactie van Erin H op 19 apr 2024
Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We're delighted to hear that you found our property clean and conveniently located. We appreciate your kind words and hope to welcome you back on your next visit. Your satisfaction is our priority.

10/10 – Uitstekend

Apajok

3 nachten verbleven in april 2024

10/10 – Uitstekend

Callie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was wonderful !!!
1 nacht verbleven in april 2024
Reactie van Mark op 9 apr 2024
Dear Callie,We are glad that you had a wonderful stay. we appreciate the perfect 5 out 5 rating! We hope to see you again when your travels bring you to Kansas City!Sincerely,Assistant General Manager

8/10 – Goed

Andrea Jo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was fine for our needs -- we just needed a place to stay before a very early flight the next morning that offered free shuttle service. The shuttle service is listed as 24 hours on this booking site but actually it's not--the hours are limited and you need a reservation, but it wasn't a problem as the shuttle coordinates with the earliest flights at the airport. Beds and pillows were soft and comfortable. The bathroom was large and had nice amenities. Free WiFi took way too long to access.
1 nacht verbleven in maart 2024
Reactie van Mark op 26 mrt 2024
Dear Andrea Jo,Thank you for your feedback regarding your stay. We are delighted that our services met your needs. On the website under "Amenities" and "Parking and Transportation" it does state that our courtesy shuttle runs from 4:00am-11:30pm, so we apologize if there was any confusion. We hope to serve you again when your travels bring you back to Kansas City.Sincerely,Assistant General Manager

8/10 – Goed

Sharon

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Location to airport
1 nacht verbleven in februari 2024
Reactie van Mark op 28 feb 2024
We are delighted that you enjoyed your stay. We look forward to seeing you again soon!

6/10 – Redelijk

Steven

Reisde met partner
Positief: Netheid
.
1 nacht verbleven in februari 2024
Reactie van Mark op 24 feb 2024
Dear Steven,Thank you for choosing our hotel for your recent stay. We regret that your experience was not excellent. We would love to have more details so that we can address the issues that impacted you in order improve our service. Your feedback is very important to us, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Assistant General Manager

10/10 – Uitstekend

Sharon

Positief: Netheid, staat van de accommodatie en faciliteiten
Great place to stay with airport shuttle !
1 nacht verbleven in februari 2024
Reactie van Mark op 24 feb 2024
Dear Sharon,We are delighted that you enjoyed your stay with us! Thank you for the perfect 5 out of 5 rating! We look forward to serving you in the future.Sincerely,Assistant General Manager

8/10 – Goed

Jean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
On the first floor there was some noise occasionally that would wake me up. Other than that it was a good place to stay. The staff are very helpful.
2 nachten verbleven in februari 2024
Reactie van Mark op 24 feb 2024
Thank you so much for your feedback. We look forward to seeing you again soon.

10/10 – Uitstekend

Allison

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly and knowledgeable staff. Hotel is clean and bright.
1 nacht verbleven in februari 2024
Reactie van Mark op 2 feb 2024
Dear Allison,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.I’m delighted that you enjoyed your stay with us. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 – Uitstekend

Ana Cristina

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Mark op 2 feb 2024
Dear Ana Cristina,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations. We appreciate the perfect 10 out of 10 rating!Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 – Uitstekend

ELAINE

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
all of the above !
1 nacht verbleven in januari 2024
Reactie van Mark op 1 feb 2024
Dear Elaine,We are delighted that you enjoyed your stay with us. We look forward to serving you again soon!Sincerely,Assistant General Manager

8/10 – Goed

Stewart

I requested a room with 2 beds got there Nd was pit in room with one small bed cal the desk and got moved to a room with king bed hampton is get tig with toiletries no bar soap for shower no shower cap and no hand lotion oh no extra toilet Paper come on Hilton you can do bett
1 nacht verbleven in januari 2024
Reactie van Mark op 22 jan 2024
Dear Stewart,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m sorry to hear we fell short of meeting those expectations.Your feedback is very important to us, and I’ll address these issues with the appropriate departments. Rest assured that we are taking the appropriate measures to correct the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Assistant General Manager

10/10 – Uitstekend

Emily

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed one night with my family for an early morning flight. 7 minutes from KCI and offers a shuttle or weekly parking if needed. Beds were comfy, pillows were ok, and the whole hotel had a warm, very pleasant smell through out. The attendant on was very helpful in telling me where to park so that it was adjacent to my room so that I could remote start my car the next morning when it was very cold. The only issue we had was the heat in our room did not work but were immediately moved to another room that was still where I could remote start my vehicle. Reilly made our stay very enjoyable due to going above and beyond. 10/10 recommend!
1 nacht verbleven in januari 2024
Reactie van Mark op 18 jan 2024
Dear Emily,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.I’m delighted that you enjoyed your stay with us. I’ll share your comments with Reilly, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely, Assistant General Manager

10/10 – Uitstekend

Anne

1 nacht verbleven in januari 2024
Reactie van Mark op 17 jan 2024
Dear Anne,We are delighted that you enjoyed your stay with us. We look forward to when your travels bring you back in the future.

6/10 – Redelijk

Joe

1 nacht verbleven in januari 2024
Reactie van Mark op 17 jan 2024
Dear Joe,Thank you for choosing our hotel for your recent stay. We regret that your experience was not excellent. We would love to have more details so that we can address the issues that impacted you in order improve our service.

6/10 – Redelijk

Annette

Reisde met partner
Positief: Personeel en service
1 nacht verbleven in januari 2024
Reactie van Mark op 12 jan 2024
We are delighted that you enjoyed your stay with us. We look forward to seeing you again!

10/10 – Uitstekend

Sergio Gustavo

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Mark op 9 jan 2024
We are delighted that you enjoyed your stay with us. We look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 – Uitstekend

Janice

1 nacht verbleven in december 2023
Reactie van Mark op 17 jan 2024
Dear Janice,We are delighted that you enjoyed your stay with us. We look forward to when your travels bring you back in the future.

10/10 – Uitstekend

Mary

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Mark op 23 dec 2023
Dear Mary,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations. We appreciate the perfect 10 out of 10 rating!I wish we knew more about your stay, and what you enjoyed the most. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 – Uitstekend

Jesse

1 nacht verbleven in december 2023
Reactie van Mark op 2 jan 2024
Dear Jesse,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.We appreciate the perfect 5 out of 5 rating, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

8/10 – Goed

Shirley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Mark op 7 dec 2023
Dear Shirley,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.I wish we knew more about your stay, and what you enjoyed the most. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 – Uitstekend

DeWayne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in november 2023
Reactie van Erin op 28 nov 2023
Thank you for taking the time to share your positive feedback! We're delighted to hear you had a fantastic experience during your stay. If you ever have specific comments or suggestions in the future, feel free to let us know. We look forward to welcoming you back!

10/10 – Uitstekend

Scott

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in november 2023
Reactie van Mark op 21 nov 2023
Dear Scott,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.I wish we knew more about your stay, and what you enjoyed the most. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 – Uitstekend

Antoinette

Reisde met een groep
Exceptional staff, so friendly! Facilities are clean and comfortable. Will definitely visit again!!
1 nacht verbleven in oktober 2023
Reactie van Erin op 30 okt 2023
Thank you so much for choosing to stay with us. We look forward to serving you again soon.

10/10 – Uitstekend

Anita

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only negative was the hair in the bathroom on the floor, in the shower on the walls & in tub. Almost like someone took a shower then cut their hair & blow dried it! Otherwise, it was a great stay. Staff was great & the rest of the room was clean. Great shuttle service & guest snacks for those guests on the move.
1 nacht verbleven in oktober 2023
Reactie van Erin op 30 okt 2023
Thank you so much for your feed back. look forward to serving you again very soon.

10/10 – Uitstekend

Cayden

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing. Def would stay here again
1 nacht verbleven in oktober 2023
Reactie van Erin op 30 okt 2023
Thank you so much for choosing to stay with us. We look forward to serving you again very soon.

10/10 – Uitstekend

Megan

1 nacht verbleven in oktober 2023
Reactie van Mark op 21 nov 2023
Dear Megan,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.I wish we knew more about your stay, and what you enjoyed the most. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 – Uitstekend

Diane

1 nacht verbleven in oktober 2023
Reactie van Erin H op 14 nov 2023
We appreciate your 5-star rating! Thank you for choosing our hotel. If there's anything specific that stood out for you or if you have any suggestions, we'd love to hear more about your experience. Safe travels!

10/10 – Uitstekend

Vicki

1 nacht verbleven in oktober 2023
Reactie van Erin H op 14 nov 2023
Thank you for taking the time to share your positive feedback! We're delighted to hear you had a fantastic experience during your stay. If you ever have specific comments or suggestions in the future, feel free to let us know. We look forward to welcoming you back!

4/10 – Matig

Tavarious

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Manager op 14 nov 2023
Thank you for taking the time to share your feedback. We're sorry to hear that your experience fell short of expectations. We value your input and would appreciate more details to better address your concerns. Please feel free to reach out to our customer service team so we can work to make things right.

8/10 – Goed

Kelly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel was very nice
1 nacht verbleven in oktober 2023
Reactie van Manager op 17 okt 2023
Thank you for your review! We're pleased to hear that you had a nice experience during your stay, scoring it 8 out of 10. Your feedback is appreciated, and we'll continue to strive for excellence. If you have any specific suggestions or comments, please feel free to share, as they can help us improve even further.

10/10 – Uitstekend

Brenda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
😊
1 nacht verbleven in september 2023
Reactie van Manager op 17 okt 2023
We appreciate your 5-star rating! Thank you for choosing our hotel, and we're delighted to hear you had a great experience. If you have any specific feedback or suggestions in the future, please don't hesitate to share. We look forward to hosting you again.

8/10 – Goed

JUAN M

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Manager op 17 okt 2023
Thank you for your review! We're pleased to hear that you had a nice experience during your stay, scoring it 8 out of 10. Your feedback is appreciated, and we'll continue to strive for excellence. If you have any specific suggestions or comments, please feel free to share, as they can help us improve even further.

6/10 – Redelijk

Roger

Positief: Netheid, voorzieningen
We attempted to check-in and received a key to our room. We went directly to the room and unlocked the door and found a family with 2 kids in there. We checked our key assignment and was told by the father we were in the wrong room.we went back to the front desk and reported the problem .We were instructed that no one was in that room and we could get a different room. We immediately took the offer but could hear the desk tell the occupants of our original room they would have to move. The father informed the clerk that they had been in the room the night before and were assigned to that room for three nights. What a mess.
1 nacht verbleven in september 2023
Reactie van Manager op 17 okt 2023
I'm truly sorry to hear about the inconvenience you experienced during your stay. We apologize for the room mix-up, and we're taking steps to ensure this doesn't happen in the future. Your feedback is valuable, and we hope you'll consider giving us another chance to provide you with a seamless and enjoyable stay in the future. Please reach out to our team if you need further assistance.

10/10 – Uitstekend

JUDITH, Augusta

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly and helpful
1 nacht verbleven in september 2023
Reactie van Manager op 17 okt 2023
We appreciate your 5-star rating! Thank you for choosing our hotel, and we're delighted to hear you had a great experience with our staff. We look forward to hosting you again.

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Shuttle on time
1 nacht verbleven in september 2023
Reactie van Manager op 17 okt 2023
We appreciate your 5-star rating! Thank you for choosing our hotel, and we're delighted to hear you had a great experience.

8/10 – Goed

Chris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff clean rooms and close to everything
1 nacht verbleven in september 2023
Reactie van Manager op 17 okt 2023
Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We're delighted to hear that you found our property clean and conveniently located. We appreciate your kind words and hope to welcome you back on your next visit. Your satisfaction is our priority.

4/10 – Matig

deborah

Negatief: Netheid
Tile floors needed mopping, bathroom. No tv in gym bored during workout. Staff not helpful 3 to 11 pm shift. No fresh baked cookies like at other H I locations. Wont be back. You can send my receipt to thus e mail.
1 nacht verbleven in september 2023
Reactie van Manager op 17 okt 2023
Thank you for sharing your feedback about your recent stay at our hotel. We're sorry to hear that you were disappointed with your experience. We value your input, and we'll use your comments to make necessary improvements. Now that our renovations are complete, we hope you'll consider giving us another chance in the future to provide you with a better stay.

10/10 – Uitstekend

Pamela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Mary Kay

2 nachten verbleven in augustus 2023
Reactie van Erin H op 17 okt 2023
We appreciate your 5-star rating! Thank you for choosing our hotel, and we're delighted to hear you had a great experience. If you have any specific feedback or suggestions in the future, please don't hesitate to share. We look forward to hosting you again.

10/10 – Uitstekend

Karine

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Free Airport shuttle is why my family chose this hotel. Clean and modern.
1 nacht verbleven in augustus 2023

4/10 – Matig

Janet

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Not up to Hampton standards. Felt like a cheap ratty hotel.
1 nacht verbleven in augustus 2023

4/10 – Matig

andrew

Positief: Netheid, personeel en service
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Linda

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff. Clean room.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

John, Mount Kisco

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff here was particularly good. It is also the only hotel I have ever stayed where staff left pre-made breakfast bags for anyone who departed the hotel after breakfast had ended. Extremely thoughtful. Some other reviews I've seen mentioned the ongoing renovations - I didn't find this an issue at all (and was told they are nearly finished).
1 nacht verbleven in augustus 2023

4/10 – Matig

Melissa

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Renovating
The hotel eas renovating but the parking was terrible and our room has a bright light shining in all night, with no way to close the blind
1 nacht verbleven in augustus 2023

8/10 – Goed

Lisa

Positief: Netheid, personeel en service
Property was new and still under construction. Rooms were so small barely enough room to move around
1 nacht verbleven in juli 2023

10/10 – Uitstekend

James, Fort Smith

1 nacht verbleven in juli 2023