Exterieur

Beoordelingen van Holiday Inn Express Kansas City-Liberty, an IHG Hotel

2.5 out of 5

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 301 van 648 beoordelingen" "
Gastenscore: 8 - Goed. 206 van 648 beoordelingen" "
Gastenscore: 6 - Redelijk. 80 van 648 beoordelingen" "
Gastenscore: 4 - Matig. 38 van 648 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 648 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Janet

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room next to noisy stairs. Just have to expect that, i guess.
1 nacht verbleven in april 2024
Reactie van Holiday Inn Express Kansas City-Liberty op 21 apr 2024
I'm pleased that you found overall your stay was a good experience. Thanks again and please stay with us again when you are in the area.

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff
1 nacht verbleven in april 2024
Reactie van Holiday Inn Express Kansas City-Liberty op 17 apr 2024
We're so glad you enjoyed your stay and you found all the staff was very friendly and your accommodations were great. All of us look forward to having the pleasure of welcoming you back again the next time you are in our area.

10/10 – Uitstekend

Mayra

1 nacht verbleven in april 2024
Reactie van Holiday Inn Express Kansas City-Liberty op 27 apr 2024
Thank you so much for sharing your review with us and the travel community. We appreciate you and look forward to seeing you again soon.

10/10 – Uitstekend

Dennis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
no problems.
1 nacht verbleven in februari 2024
Reactie van Holiday Inn Express Kansas City-Liberty op 3 mrt 2024
We are always striving to improve our offerings at the Holiday Inn Express Kansas City-Liberty, and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Please do come see us again.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in februari 2024
Reactie van Holiday Inn Express Kansas City-Liberty op 1 mrt 2024
On behalf of our entire staff, we thank you for your business and for your rating regarding the Holiday Inn Express Kansas City-Liberty. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 – Goed

Heather

Positief: Netheid
2 nachten verbleven in februari 2024
Reactie van Holiday Inn Express Kansas City-Liberty op 1 mrt 2024
Thank you for your business, Heather. Please come back again when visiting the area.

8/10 – Goed

Kathleen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Holiday Inn Express Kansas City-Liberty op 22 feb 2024
Thank you for staying with us recently, Kathleen! We're glad you had a good experience and we look forward to serving you again in the future.

10/10 – Uitstekend

Kim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Holiday Inn Express Kansas City-Liberty op 20 feb 2024
Thank you for your review of our hotel. I'm happy that you enjoyed your stay with us! We will always use our guest's responses to improve any area of service. Many thanks again and hope to see you again!

10/10 – Uitstekend

Jeanine

Reisde met partner
Positief: Netheid, personeel en service
Close to hwy 35
1 nacht verbleven in februari 2024
Reactie van Holiday Inn Express Kansas City-Liberty op 15 feb 2024
Thank you for taking the time to leave your feedback. We're happy to hear our location was convenient for you, Jeanine! Please come back and stay with us again when visiting the area.

8/10 – Goed

Joseph

Reisde met familie
Positief: Personeel en service
Elevator not working.
1 nacht verbleven in februari 2024
Reactie van Holiday Inn Express Kansas City-Liberty op 8 feb 2024
Thank you for being our guest, Joseph and sharing your feedback. We apologize for the elevator being out of order and we are working to address the situation. We do hope to welcome you back in the future.

10/10 – Uitstekend

James

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful stay at a great hotel!
Great location. Very comfortable beds and clean rooms. Amazing water pressure in the shower 😀 Decent breakfast also.
1 nacht verbleven in januari 2024
Reactie van Holiday Inn Express Kansas City-Liberty op 2 feb 2024
Pleasing our guests is our top priority, so we are glad you left with such good memories of your stay at the Holiday Inn Express Kansas City Liberty. We look forward to welcoming you back, James!

10/10 – Uitstekend

Steven

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Holiday Inn Express Kansas City-Liberty op 19 jan 2024
We are thrilled that you enjoyed your stay with us! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay
Everything was great except a very loud motor or compressor on heater unit...Would stay again
1 nacht verbleven in december 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 4 jan 2024
Thank you for your recommendation and we look forward to welcoming you back again next time you are in our area.

10/10 – Uitstekend

Melissa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recommend
Excellent service. Nice area lots of shopping and food options.
1 nacht verbleven in december 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 31 jan 2024
Thank you for leaving a review. We’re so glad you were able to visit us at the Holiday Inn Express Kansas City Liberty. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.

8/10 – Goed

Wayne, Wichita

1 nacht verbleven in december 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 19 jan 2024
Thank you for your recommendation. We appreciate your business and look forward to your return.

6/10 – Redelijk

BRIAN

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
2 nachten verbleven in december 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 27 dec 2023
Thank you for choosing our hotel for your travel plans and sharing your great experience. It was a pleasure having you as our guest, and we look forward to hosting you again soon.

10/10 – Uitstekend

Rafael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 20 dec 2023
Thanks for the great review! The team at Holiday Inn Express Kansas City Liberty is thrilled you’re so happy with your time spent at our hotel. We look forward to another great stay with us.

4/10 – Matig

Kasey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were in room 316 and the door is next to the elevator. It was the loudest room I have ever stayed in. By 5am I was awake due to people getting on and off the elevator. They would be smart to never put a guest in that room again!!
1 nacht verbleven in december 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 13 dec 2023
Thank you for taking the time to share your experience with us. We are very sorry we couldn't provide you a comfortable stay and that you were unhappy with your room being nex to the elevator. We have shared your feedback with the General Manager for their review. Thank you for your valued business.

10/10 – Uitstekend

Cynthia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 10 dec 2023
We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area.

10/10 – Uitstekend

Melissa

Reisde met partner
Positief: Voorzieningen
Lady at front desk is super nice. I feel bad I don’t remember her name, but she is very nice.
1 nacht verbleven in december 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 5 dec 2023
Thanks for the five-star rating. We truly appreciate your support and we look forward to welcoming you back again soon!

10/10 – Uitstekend

LAURA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was right off I-35 and easy access to the building and the staff, especially Gina, was very helpful and friendly.
1 nacht verbleven in november 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 27 nov 2023
We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area.

8/10 – Goed

michael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location.
We had a comfortable stay. The breakfast was wonderful.
1 nacht verbleven in november 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 24 nov 2023
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our property. I hope that we will impress you with exemplary service during future visits.

8/10 – Goed

Randolph H

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Parking with a trailer was not good
1 nacht verbleven in november 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 22 nov 2023
Thank you for taking the time to write this review and share your experience. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We appreciate your feedback.

10/10 – Uitstekend

Liang

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
Roomy, clean, comfy bed, hot breakfast, good price, close to highway 35, what else does one want?
2 nachten verbleven in november 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 13 nov 2023
Thank you for taking the time to share your experience with us. We truly appreciate your support and we look forward to welcoming you back again soon!

8/10 – Goed

Caryn

Positief: Personeel en service, comfort kamer
Good location
Nice location and fairly quiet. Bathrooms could use some updating and extra cleaning.
1 nacht verbleven in oktober 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 29 okt 2023
Thank you for your review. We will discuss your review with the housekeeping leadership team for improvement. All of us look forward to having the pleasure of welcoming you back again the next time you are in our area.

8/10 – Goed

Patrick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 19 okt 2023
Thanks much for your feedback. Your rating is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 – Uitstekend

Braulio J

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The experience was good
3 nachten verbleven in oktober 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 17 okt 2023
We appreciate your recommendation. Thank you for staying with us and sharing your feedback.

10/10 – Uitstekend

Allison

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was very enjoyable. Staff were efficient and courteous.
2 nachten verbleven in september 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 17 okt 2023
Thank you so much for sharing your review with us and the travel community. We appreciate you and look forward to seeing you again soon.

10/10 – Uitstekend

Patrick

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 9 okt 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. You are our most valued guest. We sincerely appreciate your feedback!

10/10 – Uitstekend

Annita Calvert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 10 okt 2023
We are delighted that you chose to stay with us. We appreciate you taking time out of your busy day to recognize our efforts Thank you for being our guest, and we hope to see you again soon!

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 6 okt 2023
Thank you for taking a moment to share your experience. We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Barry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great
Great stay and the lady at the front desk went way above and beyond!
1 nacht verbleven in september 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 26 sep 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top Notch
House keeping and front desk were excellent. Great place to stay.
2 nachten verbleven in september 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 23 sep 2023
Thank you for sharing this positive review and we appreciate you noticing our efforts to make your stay with us a pleasant experience! We hope you’ll stop by again soon when you’re in the neighborhood.

10/10 – Uitstekend

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfort
The beds are real comfortable
1 nacht verbleven in september 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 18 sep 2023
We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with your accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 – Uitstekend

Evan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van BradF op 13 sep 2023
Hi Evan,We appreciate the strong review.Thanks

10/10 – Uitstekend

cary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
everything went very well nice lady at front desk and very clean place
1 nacht verbleven in september 2023
Reactie van BradF op 13 sep 2023
Hi Cary,Thanks so much for the review. Glad you had a clean stay with us and will let front desk know.Thanks

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would recommend
The only complaint we have is the key cards work terrible. We would have insert them 6-7 times to get a green light. Both at our room & the outside door. Our friends were staying in another room & they had the same problem. The breakfast was AMAZING!! Front desk people were very friendly.
1 nacht verbleven in september 2023
Reactie van BradF op 5 sep 2023
Hi,Appreciate you leaving a review. We will take a look at the locks and see what we can do. Great to hear about the breakfast. We will let front desk know

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
The thing we enjoyed most about our stay is there wasn’t an overwhelming amount of people and it was quite.
2 nachten verbleven in augustus 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 28 aug 2023
We very much appreciate your comments regarding your stay at the Holiday Inn Express Kansas City Liberty. I will be sure to share your feedback with our team and we look forward to welcoming you back.

10/10 – Uitstekend

Jason

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay!
Great location and clean property. Good breakfast with lots of choices. Convenient to most of northern KC area.
1 nacht verbleven in augustus 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 22 aug 2023
We very much appreciate your comments regarding your stay at the Holiday Inn Express Kansas City Liberty. We'll be sure to share your feedback with our team!

10/10 – Uitstekend

Lori

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 8 sep 2023
Thank you for including the Holiday Inn Express Kansas City Liberty in your travel plans. We are happy you loved everything in regard to your accommodations. Your recommendation is appreciated, and we look forward to welcoming you again

8/10 – Goed

Eugene

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It worked for our family of 6 passing through.
1 nacht verbleven in augustus 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 13 aug 2023
We're glad everything during your time spent at the Holiday Inn Express Kansas City-Liberty worked out well for your and your family. We look forward to having the pleasure of welcoming you back sometime.

10/10 – Uitstekend

Natalie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved staying here for the Taylor Swift concert! Front desk staff was very kind and helpful, and had some helpful tips for transport around the city. The area has every dining and shopping option you could want. Breakfast was also fantastic both days we were there. Highly recommend and we will be staying here again on our next trip to KC!
Reactie van Holiday Inn Express Kansas City-Liberty op 9 aug 2023
We are pleased to know you liked our location and that our staff suggestions made your stay more comfortable. We look forward to your return.

8/10 – Goed

Shawn

3 nachten verbleven in augustus 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 27 aug 2023
We continue to reach for ways to improve the guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 6 aug 2023
Thank you for your feedback.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Ok.milk at breaking was sour and apples spoiled. Orherwiseok
1 nacht verbleven in juli 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 3 aug 2023
Being an anonymous review it is difficult to tell anything about your feedback, your reservation, what day you stayed with us. If convenient for you, please give us more information in regard to your stay. Thank you.

10/10 – Uitstekend

Jeff

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
What a great location and customer service.
Jessica was fabulous and super friendly. We will be coming back as we are constant travelers in that area.
1 nacht verbleven in juli 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 24 jul 2023
Thank you for taking the time to write this review and share your experience. Providing our guests with a safe and enjoyable experience is of extreme importance to us. And we are so pleased you found Jessica friendly and helpful! We appreciate your positive feedback and look forward to welcoming you back again in the future.

10/10 – Uitstekend

Sandra

1 nacht verbleven in juli 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 13 aug 2023
Thank you for choosing us! It's always a pleasure to receive positive feedback.

6/10 – Redelijk

CASEY

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable but could be noisy room
The room was cleaned and comfortable. However, the guests on 3rd floor directly above us made a lot of noise by running and slamming door until almost midnight. We complained to front desk staff but not sure anything was addressed as it continued until midnight. Kept us awake when we wanted to go to bed for our early morning drive home.
1 nacht verbleven in juli 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 18 jul 2023
While we are pleased to hear the comfort level was good during your stay we are disappointed you did not contact anyone to let us know there was a noisy neighbor above you. We apologize for the terrible inconvenience and we hope you will consider staying with us again in the future.

10/10 – Uitstekend

Misty

1 nacht verbleven in juli 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 22 jul 2023
We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for guests like you. We look forward to working with you again in the future!

8/10 – Goed

Misty

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van Holiday Inn Express Kansas City-Liberty op 3 jul 2023
Thank you for sharing this positive review. We hope you’ll stop by again soon when you’re in the neighborhood.