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Beoordelingen van Hotel Kansas City, in The Unbound Collection by Hyatt

4 out of 5
Hotel Kansas City, in The Unbound Collection by Hyatt
1228 BALTIMORE AVE, Kansas City, MO

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 372 van 499 beoordelingen" "
Gastenscore: 8 - Goed. 69 van 499 beoordelingen" "
Gastenscore: 6 - Redelijk. 30 van 499 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 499 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 499 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jing

2 nachten verbleven in mei 2024
Reactie van Blanca Castro Vega op 27 mei 2024
Thank you so much for your review! We value your feedback.

8/10 – Goed

Sue Ann

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent staff. You must use Valet Parking. Beautiful lobby....would have been even more attractive with some coffee in the lobby!
1 nacht verbleven in mei 2024
Reactie van Amatista op 22 mei 2024
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. On behalf of the hotel management, we are delighted to hear that you enjoyed your stay. I have followed up with my team and shared your thoughts with our entire management staff. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. Any additional feedback you may have would be most welcome. Thank you again for your time.

6/10 – Redelijk

J.

Positief: Netheid
Probably one of the best places to stay in KCMO. Wit that said, it was just alright. I really enjoyed the mini bar selection.
2 nachten verbleven in maart 2024
Reactie van Amatista op 10 mei 2024
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. On behalf of the hotel management, I apologize that your stay was anything less than perfect. I have followed up with my team and shared your thoughts with our entire management staff. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. We are glad to hear that you did enjoy your stay despite some shortcomings, and certainly hope to host you again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Nancy

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the character of the building and room.
3 nachten verbleven in april 2024
Reactie van Amatista op 3 mei 2024
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted to hear that you enjoyed your stay and certainly hope to see you in again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Mailynn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They were so accommodating and the location was great!!
1 nacht verbleven in maart 2024
Reactie van Amatista op 27 apr 2024
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted to hear that you enjoyed your stay here with us and certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Travis, Wichita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place!
1 nacht verbleven in maart 2024
Reactie van Amatista op 27 apr 2024
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted to hear that you enjoyed your stay here with us and certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Misty, Rogers

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel, my friend and I felt safe. The room was very clean.
1 nacht verbleven in april 2024
Reactie van Amatista op 27 apr 2024
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted to hear that you enjoyed your stay here with us and certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Marcus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Amatista op 27 apr 2024
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted to hear that you enjoyed your stay here with us and certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Michelle

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved this hotel! It was amazing
1 nacht verbleven in april 2024
Reactie van Amatista op 27 apr 2024
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted to hear that you enjoyed your stay here with us and certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Lesli

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a lovely stay and will definitely stay here in the future. Loved the amenities and the historical preservation of the building.
2 nachten verbleven in april 2024
Reactie van Amatista op 14 apr 2024
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted to hear that you enjoyed your stay and certainly hope to see you again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Roland

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Truly a gem in the heart of Kansas city! The room, the decor and the sheer feeling of being in a building that has been magnificently updated made my experience magical and wonderful.of course all of the beautiful people who work at this venerable hotel are phenomenal and make me hope to return one day!
3 nachten verbleven in maart 2024
Reactie van Amatista op 12 apr 2024
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. On behalf of the hotel management, we are delighted that you enjoyed your time with us. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. We certainly hope to host you again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

4/10 – Matig

Sandra

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Amatista op 12 apr 2024
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. On behalf of the hotel management, I apologize that your stay was anything less than perfect. I have followed up with my team and shared your thoughts with our entire management staff. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Janna

2 nachten verbleven in april 2024
Reactie van Amatista op 27 apr 2024
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted to hear that you enjoyed your stay here with us and certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Alice

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service, clean, and convenient.
2 nachten verbleven in april 2024
Reactie van Amatista op 4 apr 2024
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted to hear that you enjoyed your stay and certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

8/10 – Goed

Jasmine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very charming remodeled hotel in the heart of downtown KC. Awesome bar, friendly staff, slow elevator.
2 nachten verbleven in maart 2024
Reactie van Amatista op 24 mrt 2024
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted that you enjoyed your recent stay with us and certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Kevin, West Des Moines

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful looking old hotel. Great for Power and Light district.
1 nacht verbleven in maart 2024
Reactie van Amatista op 20 mrt 2024
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. On behalf of the hotel management, I want to say how delighted we are that you enjoyed your stay with us. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. We certainly hope to host you again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Becky

We just noticed how dimly lit the whole motel is! Beautiful but could have been brighter! Rooms very neat, but bathrooms a little dark for make up application.
3 nachten verbleven in maart 2024
Reactie van Amatista op 17 mrt 2024
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. I have shared your thoughts with our entire management staff. Your honest feedback will help us make the Hyatt a better place to stay. We are delighted that you enjoyed your stay and certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Upon arrival we were enamored with the character and architecture of this building. It was a beautiful hotel. The staff was extremely helpful and friendly. The room was very comfortable. The restaurant food was delicious and our sever Keisha was personable and very attentive. Highly recommend and would definitely stay here again
1 nacht verbleven in maart 2024
Reactie van Amatista op 16 mrt 2024
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. We are delighted to hear that you enjoyed your stay as well as the restaurants on site and certainly look forward to having you with us again in the future. Any additional feedback you may have would be most welcome. Thank you again for your time.

8/10 – Goed

Austin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Amatista op 16 mrt 2024
Thank you so much for taking the time to complete the survey regarding your recent stay with us. On behalf of the hotel management, I want to sincerely apologize for your stay being anything less than perfect. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Gregory, Minneapolis

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beatifull Building. Right in the heart of everything. Lots of amenities in the Hotel. Bar, Night Club, resteraunt and coffee shop
3 nachten verbleven in maart 2024
Reactie van Amatista op 12 mrt 2024
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. We are delighted that you enjoyed your stay. We certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

8/10 – Goed

Sean

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed here this past weekend for Planet Comicon and overall it was a positive experience. The staff were friendly and accommodating, the room was clean, the bed was comfortable, and it was a nice short walk to the convention center. However, there are was one big thing that bothered me, the food. I paid $25 including taxes and fees to have breakfast delivered to my room, and when I opened the box, I was disappointed in the portion size. A small pile of scrambled eggs, a sausage that couldn't have been more than two inches across, a hashbrown block about the same size as the sausage, and a couple pieces of toast. The taste was fine but it didn't fill me up as much as the asking price implied it would. I do recommend staying here, but make sure you have your own food and drinks to keep in the fridge.
2 nachten verbleven in maart 2024
Reactie van Amatista op 12 mrt 2024
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. We are so sorry about the breakfast offerings not being up to par. We certainly hope to welcome you back again soon and wow you then. Any additional feedback you may have would be most welcome. Thank you again for your time.

4/10 – Matig

Kelly

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
We paid for a double bed bedroom and received a one bed bedroom. There were no rooms to exchange for us to get what we paid for and they did not change the rate of our room. It took 15 min to get our room even though it was clean and ready to go due to ‘inspection’. We were supposed to get a text when ready but we never did. I had to repeatedly go to the counter to check. Guests should also be aware that there is no parking garage- valet only which will cost you and takes 10-15 minutes to get your car each time. If you have somewhere to be- you should build that into your schedule- maybe even more time if there are a lot of people waiting for their cars. The lobby in the winter is freezing from the front doors constantly opening and shutting from valet which can make waiting for your car a little uncomfortable. In retrospect I would have called down to get my car ready and wait to come down. We ordered room service for breakfast, but like most hotels- it was expensive and you don’t get much for it. Better off just going out to get a bite to eat. And KC downtown is just loud in general- so sleep was a little tough….we probably would have experienced this at any of the downtown options to be fair. The convenience of this hotel was great and it’s cute from a boutique perspective- but I think that’s about where my positive comments start and stop on this review. Will not be returning.
1 nacht verbleven in maart 2024
Reactie van Amatista op 12 mrt 2024
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. On behalf of the hotel management, I apologize that your stay was anything less than perfect with the room product and the wait at check-in. I have followed up with my team and shared your thoughts with our entire management staff. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Chad, Des moines

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Amatista op 12 mrt 2024
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. We are delighted that you enjoyed your stay. We certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

4/10 – Matig

Heriberto

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We arrived right at 3PM to check in and waited for around 2 hours to get into a room. The room we reserved was not ready and after waiting, I decided to ask how much longer it would be and staff was unsure. First time staying at this hotel and the delay kept us from what we had planned to do the day of.
1 nacht verbleven in maart 2024
Reactie van Amatista op 7 mrt 2024
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. On behalf of the hotel management, I want to sincerely apologize for your stay being anything less than perfect. I have followed up with the Front Office team and shared your thoughts with our entire management staff. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Tammy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed in several hotels near the Kansas City convention center and this was by far the best! Very personalized service, valet parking, extremely convenient. Two blocks from the convention center and close to tons of great places to eat. Lovely hotel with fantastic environment, decorations, and staff. Will definitely stay there again.
2 nachten verbleven in maart 2024
Reactie van Amatista op 4 mrt 2024
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted that you enjoyed your time with us and certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Courtney

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was pleasantly surprised, it was a beautiful hotel and the staff was extremely accommodating and nice, even during the business of the parade.
1 nacht verbleven in februari 2024
Reactie van Amatista op 2 mrt 2024
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Tiffany

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful old hotel
1 nacht verbleven in februari 2024
Reactie van Amatista op 26 feb 2024
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are so glad that you enjoyed your stay with us and look forward to welcoming you back soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

8/10 – Goed

Danielle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Amatista op 27 feb 2024
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Margaret

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Amatista op 24 feb 2024
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. Any additional feedback you may have would be most welcome. Thank you again for your time.

6/10 – Redelijk

LeRoy

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Not the hotel's fault but construction at the entrance made finding where to park tricky. The young valet said I should walk to the adjacent parking lot in the morning and grab my car when I needed it which left me confused about needing a valet. The building is quite old but with plenty of character. The main room in the lobby is striking, especially at night. Once we got the attention of the front desk, we checked into a large room which was nicely decorated with artwork in contrast with wallpaper peeling off in the bathroom. Expedia advertised this property as having room service 24/7 which was not the case unfortunately because that is the primary reason we chose this hotel. We purchased breakfast in advance and were told to place an order at the bar in the main lobby. We ordered 2 eggs a side of sausage, hash browns and bacon plus two orange juice and were told the kitchen was backed up and it would take about 20 minutes. After 35 minutes of staring at the warm orange juice provided, we checked with the bar on the status of our order. We needed to leave at a certain time and would need to cancel if not started. The staff advised us we ordered so many sides, that they were checking on the order and that the hotel normally does not get this slammed with customers. There were 5 customers that I could count in the lobby, 4 of which arrived after us. Within a few minutes the food arrived. The hotel is a historic piece of architecture but not adequately staffed
1 nacht verbleven in februari 2024
Reactie van Amatista op 2 mrt 2024
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. On behalf of the hotel management, I want to sincerely apologize for your stay being anything less than perfect. I have followed up with the Food & Beverage team and shared your thoughts with our entire management staff. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. Any additional feedback you may have would be most welcome. Thank you again for your time.

2/10 – Ontzettend slecht

Ruslan

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Old building, no normal breakfast, overpriced.
1 nacht verbleven in februari 2024
Reactie van Amatista op 27 feb 2024
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. On behalf of the hotel management, I apologize that your stay was anything less than perfect. I have followed up with my team and shared your thoughts with our entire management staff. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Jaak, Woodland Hills

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff, clean facility and conveniently located.
1 nacht verbleven in februari 2024
Reactie van Amatista op 20 feb 2024
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are so glad you enjoyed your time with us, we hope to see you again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

meagan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I also use this as my staycation and will continue. Such a classic hotel.
1 nacht verbleven in februari 2024
Reactie van Amatista op 20 feb 2024
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are so glad you enjoyed your time with us, we hope to see you again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van Amatista op 17 feb 2024
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are so glad that you enjoyed your stay and look forward to welcoming you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Jane

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful, historic building. Lobby is gorgeous. Staff very friendly and attentive. Coffee, pastries and breakfast/lunch items to-go avail for purchase in lobby. Very convenient if you're heading to nearby convention center. Night club below and lovely but pricey restaurant. This very classy hotel has everything! Loved our stay.
6 nachten verbleven in februari 2024
Reactie van Amatista op 17 feb 2024
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are so glad that you enjoyed your stay and look forward to welcoming you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Olivia

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
beautiful hotel. amazing restaurants. clean and comfortable room.
1 nacht verbleven in februari 2024
Reactie van Amatista op 17 feb 2024
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are so glad that you enjoyed your stay and look forward to welcoming you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Domingo

Positief: Staat van de accommodatie en faciliteiten
Great hotel, excellent location.
1 nacht verbleven in februari 2024
Reactie van Amatista op 17 feb 2024
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are so glad that you enjoyed your stay and look forward to welcoming you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Haley

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Definitely enjoyed our stay!
Reactie van Amatista op 17 feb 2024
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are so glad that you enjoyed your stay and look forward to welcoming you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel
We booked here for Valentine’s Day and had a great time. The hotel room was as pictures and very cute and clean. We had fun going to the lounge in the hotel. Overall we enjoyed our stay and would stay here again.
1 nacht verbleven in februari 2024
Reactie van Amatista op 17 feb 2024
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are so glad that you enjoyed your stay and look forward to welcoming you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Daryle, Lees Summit

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed for Chiefs parade. Very interesting old building and history. Easy valet parking
1 nacht verbleven in februari 2024
Reactie van Amatista op 17 feb 2024
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are so glad that you enjoyed your stay and look forward to welcoming you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Stephanie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the look of the hotel. The room was absolutely gorgeous!
1 nacht verbleven in februari 2024
Reactie van Amatista op 17 feb 2024
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are so glad that you enjoyed your stay and look forward to welcoming you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Katelyn

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel. Easy to access where valet is. Walkable to a lot of different restaurants and shops. Loved the little coffee shop that is there too! No options for kids food to eat dinner or lunch there but that's why it was easy to walk somewhere so we weren't too concerned about that.
2 nachten verbleven in februari 2024
Reactie van Amatista op 13 feb 2024
Thank you so much for your honest feedback. We so appreciate your words. We are delighted that you enjoyed your stay with us and look forward to having you with us again soon.

8/10 – Goed

Victoria

1 nacht verbleven in februari 2024
Reactie van Amatista op 24 mrt 2024
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time is greatly appreciated and used as a tool to better the product and service which we provide to our guests. We are delighted that you enjoyed your recent stay with us and certainly hope to welcome you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

6/10 – Redelijk

Naujua

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Amatista op 13 feb 2024
Thank you so much for your honest feedback. Your review will help us make the Hyatt a better place to stay. We apologize that your stay was anything less than perfect. We certainly hope to wow you in the future. Best Regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Amatista op 12 feb 2024
Thank you so much for taking the time to give us feedback about your stay. We are so glad you enjoyed your stay and we look forward to welcoming you back again soon. Best Regards!

10/10 – Uitstekend

Christopher

Reisde met een groep
I love the old feel about your wonderful place. I would recommend your hotel to my friends and family.
1 nacht verbleven in februari 2024
Reactie van Amatista op 5 feb 2024
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. We are so happy you enjoyed your stay with us. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Amatista op 4 feb 2024
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. We are so glad that you enjoyed your time with us, and we hope to have you back very soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

8/10 – Goed

Jamie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Amatista op 4 feb 2024
Thank you so much for taking the time to complete a survey regarding your recent stay with us. Your time is greatly appreciated and used as a tool to better the product and service which we provide to our guests. On behalf of the hotel management, I apologize that your stay was anything less than perfect. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Amy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Amatista op 30 jan 2024
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. We are so pleased that you enjoyed your stay and look forward to welcoming you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.

10/10 – Uitstekend

Andrew

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, very unique with all modern amenities.
1 nacht verbleven in januari 2024
Reactie van Amatista op 30 jan 2024
Thank you so much for taking the time to complete the survey regarding your recent stay with us. Your time and comments are greatly appreciated and used as a tool to better the product and service which we provide to our guests. Your honest feedback will help us to train our associates and make the Hyatt a better place to stay. We are so pleased that you enjoyed your stay and look forward to welcoming you back again soon. Any additional feedback you may have would be most welcome. Thank you again for your time.