Luchtfoto
Beschikbaarheid controleren

Beoordelingen van Dove Creek Resort & Marina, Trademark Collection by Wyndham

3 out of 5
Dove Creek Resort & Marina, Trademark Collection by Wyndham
147 Seaside Ave, Key Largo, FL

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 363 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 299 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 160 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 106 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 75 van 1003 beoordelingen" "

7,8/10

Netheid

8,2/10

Personeel en service

7,4/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Philippe

Positief: Netheid, staat van de accommodatie en faciliteiten
Geen resort tax waard verzorgde kamers
Weinig sfeer zeker geen resort tax waard wel gratis kano, klein zwembad en geen strand wat jammer is
2 nachten verbleven in juli 2019
Reactie van Mona op 6 aug 2019
Thank you for staying with us. We are happy you like our property. Please visit us again.

4/10 – Matig

Gina

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property is subpar and needs remodeling. Additional add ons upon check in without prior notice is fraudulent.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Gaylene

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay overall. The check in was easy, room perfect with awesome view of the ocean, and property well maintained. Great value. Highly recommend.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Daiane

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s a beautiful place. Clean and comfortable!
1 nacht verbleven in april 2024

8/10 – Goed

Sandra, Dover

Le falta más mantenimiento al hotel
2 nachten verbleven in april 2024

10/10 – Uitstekend

Mariam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing for weekend getaway. Very calm and relaxing
1 nacht verbleven in april 2024

10/10 – Uitstekend

Terri

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a wonderful place to stay. Everyone was so nice. We got to meet the owner and see some of the work being done to add a bar on the 3rd floor. There is also a restaurant next door that we could just walk to. We enjoyed listening to the music from across the cove after dinner. I highly recommend staying here.
2 nachten verbleven in april 2024

8/10 – Goed

Laurie

Reisde met partner
Positief: Netheid, personeel en service
The property was nice with a pool and it had dining right next door with live music. Staff was great, especially Rozz who greeted us and gave us a personal tour to our room!
2 nachten verbleven in april 2024

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Nice property great views restaurant right next door with outside seating
3 nachten verbleven in april 2024

4/10 – Matig

David

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Place looked like it was abandoned and they are only half finished repairing it. Heard construction right outside my room. Also a loud conversation between employees that sounded.like they qwre in different rooms. Same with a manager and one of the contractors. Overall, a terrible experience. Surprised that Wyndham is letting them use the name. Shoot, there isn't even any signage from the road.
1 nacht verbleven in april 2024

4/10 – Matig

Staci, London

3 nachten verbleven in maart 2024

10/10 – Uitstekend

Brenda Gail

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful room.
1 nacht verbleven in maart 2024

8/10 – Goed

Kenneth

1 nacht verbleven in april 2024

10/10 – Uitstekend

Helen

1 nacht verbleven in april 2024

8/10 – Goed

rosemarie

2 nachten verbleven in april 2024

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was so helpful, especially front desk!
2 nachten verbleven in april 2024
Reactie van Reservation op 7 apr 2024
Dear John, thank you for your feedback. We're happy to hear that you had a great experience with our staff. Thank you for staying with us during your visit.

10/10 – Uitstekend

victor, homestead

Reisde met familie
Positief: Netheid, voorzieningen
The resección person welcome was excepcional
1 nacht verbleven in april 2024
Reactie van Reservation op 7 apr 2024
Hi Victor, thank you for your positive feedback regarding our staff. It boosts our spirit to hear comments like these. Please come back and see us soon! All the best.

4/10 – Matig

Ewa

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property charges about 30$ per day per parking, kayaking what we have never been used. Is not any information about this extra fee during the booking. Moreover I asked twice for blanket for my kids bed and I never got it. Nobody said sorry to us. That is not hotel or even resort!!! Needs deep cleaning and improvement. Breakfast was horrible. Stay away!!! Not worth it. Total 2 nights stayed cost us 800$.
2 nachten verbleven in maart 2024
Reactie van Reservation op 7 apr 2024
Hi Ewa, thank you for your feedback. We are sorry that you were unhappy during your visit. Please note that our daily resort fee includes parking, Wi-Fi, a full continental breakfast, our pool and hot tub and all the other amenities that we offer. The resort fee is also listed in your confirmation from your 3rd party booking agent. We will address the other issues you mentioned as we move forward. Thank you.

8/10 – Goed

Dayun

Reisde met familie
Positief: Personeel en service, voorzieningen
Beautiful Ocean View
4 nachten verbleven in maart 2024
Reactie van Reservation op 7 apr 2024
Hi Dayun, thank you for choosing us during your visit and we hope to see you again soon!

8/10 – Goed

Amy

3 nachten verbleven in april 2024
Reactie van Reservation op 7 apr 2024
Hi Amy, thank you for your feedback!

10/10 – Uitstekend

Natalie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Incredible. A true little gem. We will definitely be visiting again!
2 nachten verbleven in april 2024
Reactie van Reservation op 7 apr 2024
Dear Natalie, we appreciate your feedback. We are very happy that you enjoyed our property. We can't wait to welcome you back! Best wishes.

2/10 – Ontzettend slecht

Santina, Stamford

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff was nice. The view was nice. But the place is terrible. Nothing works, broken floors, rooms smell awful. How can this be a Wyandam property? They are “remodeling” but what they upgraded is cheaply done.
2 nachten verbleven in maart 2024
Reactie van Reservation op 7 apr 2024
We're sorry you were unhappy; we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 – Uitstekend

Jaime

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful spot. Snappers next door is delicious. The hot tub and hammocks were very relaxing!
1 nacht verbleven in maart 2024
Reactie van Reservation op 7 apr 2024
Hi Jaime, thank you for choosing us during your visit. We are happy to hear that you enjoyed our property and amenities. We do look forward to welcoming you back with us very soon!

2/10 – Ontzettend slecht

Dr. Philip

1 nacht verbleven in maart 2024

4/10 – Matig

LISBEY, MIAMI

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything is very old and crusty. Dirty rooms
1 nacht verbleven in maart 2024
Reactie van Reservation op 7 apr 2024
We're sorry you were unhappy; we will address this issue directly. Thank you.

8/10 – Goed

Mike

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property is a little tired.Sliding glass door, to screened porch, would not lock. Furniture needs to be updated. That being said, sunrise view absolutely spectacular!
4 nachten verbleven in maart 2024
Reactie van Reservation op 7 apr 2024
Hi Mike, thank you for your feedback. We apologize for the issues that you had during your visit. We will address those issues directly as we move forward. Thank you for letting us know.

10/10 – Uitstekend

Alexis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have spent an excellent week at this hotel, a special mention for the entire reception team, very friendly and cooperative in keeping their guests informed!
1 nacht verbleven in maart 2024
Reactie van Reservation op 7 apr 2024
Hi Alexis, thank you for highlighting our staff. We are happy to hear that you had a wonderful time at our hotel. At Dove Creek Resort we take pride in going above and beyond to make our guest happy, so it boosts our spirit to hear positive feedback like this. Please come back and see us soon!

10/10 – Uitstekend

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff at Dove Creek were very friendly and welcoming! Rose was an absolute delight! She offered top notch service and even escorted us to our rooms. She provided us with everything we needed. Staying at a smaller boutique hotel was a very nice change. We had the pool to ourselves most days - it was very peaceful. The restaurant snappers next door had live music and great food. The rooms had great ocean views and had mini fridges and all the amenities needed. The property was well cared for. The breakfast offered was healthy and plentiful. We enjoyed the fruit and coffee and took some to-go for later. My daughter loved making the waffles and usually went back later for a toasted bagel. They had a lovely veranda so you could enjoy breakfast outside overlooking the water. We could use the microwaves and toasters at any time of day and the pool was always open for late night swims or hot tub use. We used the outdoor veranda by our room for wine time before dinner. We will stay here again!
5 nachten verbleven in maart 2024
Reactie van Reservation op 7 apr 2024
Hi Elizabeth, thank you for your positive feedback and thank you for highlighting our staff. We are happy to hear that you had a wonderful time and that you enjoyed our property and amenities. At Dove Creek Resort, we aim to exceed our Guest expectation so it's always great o hear positive feedback like this. Please come back and visit us soon!

10/10 – Uitstekend

Adena

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We are loving the vibe here. It’s quiet, safe, has an amazing restaurant next door
3 nachten verbleven in maart 2024
Reactie van Reservation op 7 apr 2024
Hi Adena, we are delighted to hear that you enjoyed our property and amenities. It's always great to hear positive feedback from you our valued Guest. Please come back and see us soon!

10/10 – Uitstekend

Janet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The natural beauty.
1 nacht verbleven in maart 2024
Reactie van Reservation op 7 apr 2024
Dear Janet, thank you for your positive feedback. We hope to see you again very soon! Best wishes.

4/10 – Matig

Kristen

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a shame! I’ve stayed at this place two other times. I obviously went back because I enjoyed it, but after this last stay, I will not be back. It was very dirty, run down, broken items in the room. My suitcase became infested with 40 giant black ants that were coming in the room from under the baseboards ( no food in my suitcase). There were ants in the cereal in the morning and all over the counter. The staff left them there and didn’t bother to wipe them up or replace the cereal. The staff was very unfriendly and we felt like our presence was a burden to them. Not a hello or a good morning or acknowledgement of our presence in the breakfast room the entire stay. The ping pong table had an inch of dirt on it. The knob for the hot tub was broken, so the jets wouldn’t work. The breakfast was not stocked and replenished like it had been in the past. It’s really a shame, because they have a beautiful location. There is so much potential, however they are obviously going through some rough times with poor management.
3 nachten verbleven in maart 2024
Reactie van Reservation op 7 apr 2024
Hi Kristen, we are sorry to hear that you were unhappy. We do apologize for the issues you had during your visit. We will address those issues directly. Please let us know if there is anything we can assist you with. We hope you will give us another chance to make things right. All the best.

10/10 – Uitstekend

Pamela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was lovely with a fantastic view of the ocean. Private balcony. Restaurant next door with very good food and great nightly music. Would definitely stay here again!
2 nachten verbleven in maart 2024
Reactie van Reservation op 17 mrt 2024
Hi Pamela,Thank you for your positive feedback. We are very happy to hear that you enjoyed our property and amenities. Thank you for choosing us during your visit and we hope to see you again very soon. Best wishes.

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Reservation op 17 mrt 2024
Hi Mark,Thank you for your positive feedback. We look forward to welcoming you back with us very soon. All the best!

8/10 – Goed

Julie

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Parking was somewhat limited
4 nachten verbleven in februari 2024
Reactie van Reservation op 17 mrt 2024
Hi Julie, thank you for your feedback. We are currently working to resolve this situation. Thank you for letting us know. All the best!

4/10 – Matig

Joanne

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Reservation op 17 mrt 2024
Thank you for your feedback.

8/10 – Goed

Margaret

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Personeel en service
An ideal location. Beautiful view. Spacious room. Needs lots of maintenance and upgrading. So much potential.
2 nachten verbleven in maart 2024
Reactie van Reservation op 17 mrt 2024
Hi Margaret,We appreciate your feedback. We are delighted to hear that you enjoyed our location and our beautiful view. We are currently improving our property to enhance our guests' experiences. We hope to see you again very soon. All the best!

8/10 – Goed

Joshua

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great views, the pool was very nice as was the hot tub to relax in. There were no children running amuck when we were there. Staff were very friendly, and welcoming. Fresh fruit at breakfast time was a very nice touch. Cant wait to come back.
1 nacht verbleven in maart 2024
Reactie van Reservation op 17 mrt 2024
Hi Joshua,We are elated to hear that you enjoyed our property, staff and amenities. At Dove Creek we aim to exceed our Guest needs and expectations, so it's always great to hear positive comments from you our valued guest. We hope to see you again very soon. Best wishes.

10/10 – Uitstekend

Dawn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The only thing we didn’t like was the noisy fan in our room. We loved the size of our room and the outside areas. We will definitely stay here again. Minor criticism would be to have basic spices and dishcloths/towels in the kitchen area. Also your website states “daily housekeeping”. We were there 3 days and it never happened.
3 nachten verbleven in maart 2024
Reactie van Reservation op 8 mrt 2024
Dear Dawn, thank you for your feedback. We are delighted to hear that you enjoyed our property. We apologize for the issues during your stay. We'll go ahead and address those issues immediately. Thank you for letting us know and we hope to see you again very soon!

4/10 – Matig

Kara

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Reservation op 8 mrt 2024
Thank you for your feedback.

2/10 – Ontzettend slecht

Mary Beth

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not kept up
2 nachten verbleven in februari 2024
Reactie van Reservation op 8 mrt 2024
Thank you for your feedback.

4/10 – Matig

Mark

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
. There was no sign at the road or near the property stating the hotel name so I was not sure if I was at the right place until I finally found the office. The elevator did not work and had to find another one that did work. It was going to be chilly that night so I went to the office to ask for an additional blanket, but they told me I would have to come back in the morning. Some staff members were unfriendly and not helpful.The room was decent and clean but needing remodeled.
2 nachten verbleven in februari 2024
Reactie van Reservation op 8 mrt 2024
Hi Mark, we appreciate your feedback. We're sorry to hear that you had issue finding our property. We are current improving our property and staff members to enhance our guest experience. Please don't right us off, give us another chance to make things right. We do look forward to hearing from you. All the best!

4/10 – Matig

sherry

2 nachten verbleven in februari 2024
Reactie van Reservation op 7 apr 2024
Thank you for your feedback!

4/10 – Matig

Jennifer, Toronto

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Under construction. Room has construction dust in it. Rust, dust, dirty walls and stained furniture. There is an air freshener in the room that is overpowering. Not impressed
1 nacht verbleven in februari 2024
Reactie van Reservation op 8 mrt 2024
Thank you for your feedback, we're sorry you were unhappy, we will work hard to fix the issues you experienced. Thanks for let us know.

6/10 – Redelijk

Anthony

Not a typical wydam
1 nacht verbleven in februari 2024
Reactie van Reservation op 8 mrt 2024
Thank you for your feedback.

6/10 – Redelijk

Michael E, Welch

Reisde met familie
Positief: Personeel en service
Kayaks and bikes on site are great! Construction in process contributed to a general lack of cleanliness.
3 nachten verbleven in februari 2024
Reactie van Reservation op 8 mrt 2024
Thank you for your feedback, we are currently improving our property to enhance our guest experience. Best wishes!

8/10 – Goed

Anita Bech

Reisde met een groep
Positief: Personeel en service
Place a bit run down but staff very friendly.
3 nachten verbleven in februari 2024
Reactie van Reservation op 8 mrt 2024
We appreciate your feedback. We are happy to hear that our staff was very friendly. We are currently improving our property to enhance our guest experience. We hope you give us another chance in the future. Best wishes!

10/10 – Uitstekend

Cindy

Reisde met partner
Staff was great I would definitely stay again
2 nachten verbleven in februari 2024
Reactie van Reservation op 8 mrt 2024
Dear Cindy, we appreciate your positive feedback. We can't wait to welcome you back to the beautiful Florida Keys. Best wishes!

8/10 – Goed

CSE

Positief: Netheid
2 nachten verbleven in februari 2024
Reactie van Reservation op 8 mrt 2024
Thank you for your feedback.

2/10 – Ontzettend slecht

Steven

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room we were put in had mold damage in the room and the bathroom. The carpet was dingy and damaged. The night stand tops were bubbled up from water damage. Terrible room !!!!!!!
2 nachten verbleven in februari 2024
Reactie van Reservation op 8 mrt 2024
Thank you for your feedback, we're sorry you were unhappy, we will address those issues directly as we move forward. Best wishes

10/10 – Uitstekend

Ismael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was quiet, comfortable and pleasing to the eye. Also was a great location. Breakfast was satisfactory.
1 nacht verbleven in januari 2024
Reactie van Reservation op 8 mrt 2024
Hi Ismael, thank you so much for your positive feedback. We are happy to hear that you enjoyed our property and amenities. Thank you so much for choosing us during your visit. We hope to see you again soon. Best wishes!