Exterieur

Beoordelingen van Residence Inn by Marriott Kingston

3 out of 5
Residence Inn by Marriott Kingston
800 Frank Sottile Boulevard, Kingston, NY

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 343 van 560 beoordelingen" "
Gastenscore: 8 - Goed. 126 van 560 beoordelingen" "
Gastenscore: 6 - Redelijk. 32 van 560 beoordelingen" "
Gastenscore: 4 - Matig. 33 van 560 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 26 van 560 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,2/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Erik

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Erg mooi hotel
Laat ik beginnen met het enige wat niet goed was, dat was het extra (derde) uitklap bank/bed. Comfort van extra het bed is slecht. Nadeel is dat er geen raam open kan in de kamer. Verder een erg mooi hotel. De kamers zijn ruim en mooi ingericht. Fijn dat er een complete keuken aanwezig is. Ook is er een mooi zwembad. Hotel ligt naast winkels en shopping mall. Dus goed voor shoppers.
2 nachten verbleven in oktober 2017

10/10 – Uitstekend

Debbie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Customer Service op 14 mei 2024
Debbie, it's splendid to know you had an enjoyable stay at the Residence Inn Kingston! It's our highest priority to ensure guests have the best possible experience. Thanks for choosing us and taking the time to rate us. We hope to host you again in the future!

10/10 – Uitstekend

Carlos

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing
1 nacht verbleven in maart 2024
Reactie van Customer Service op 5 apr 2024
Carlos, we're thrilled you had such an amazing stay at Residence Inn Kingston! We trust you had a memorable experience and we look forward to serving you once again in the near future.

10/10 – Uitstekend

CARRIE

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice
1 nacht verbleven in maart 2024
Reactie van Customer Service op 2 apr 2024
Carrie, it's delightful to hear you enjoyed your stay at Residence Inn Kingston. We appreciate your positive feedback. Thank you for choosing our hotel and we hope to welcome you back soon!

10/10 – Uitstekend

Josee

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Vraiment bien !
1 nacht verbleven in maart 2024
Reactie van Customer Service op 18 mrt 2024
Josée, c'est toujours rafraîchissant d'entendre qu'un invité a vécu une excellente expérience. Le Residence Inn Kingston s'engage à offrir un séjour sans faille à tous ses clients. Nous espérons vous accueillir à nouveau lors d'une prochaine visite.

10/10 – Uitstekend

Magda

2 nachten verbleven in februari 2024
Reactie van Customer Service op 18 mrt 2024
Thank you for the great rating, Magda!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Residence Inn Kingston! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 – Uitstekend

Richard

1 nacht verbleven in februari 2024
Reactie van Customer Service op 21 mrt 2024
Richard, it's fantastic to know you had an excellent stay at Residence Inn Kingston. Your high rating is greatly appreciated and we hope to host you again soon in the future.

10/10 – Uitstekend

Jose, Joppa

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024
Reactie van Customer Service op 26 feb 2024
Thank you for the excellent rating, Jose!Our goal is to go above and beyond to ensure our guests have a memorable experience at Residence Inn Kingston! We look forward to hosting you again soon.

8/10 – Goed

Edward

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good property overall.
Just popped in for one night and stayed in a king room. Plenty of comfortable space.
1 nacht verbleven in februari 2024
Reactie van Customer Service op 21 feb 2024
Edward, it's great to hear that you found the king room at the Residence Inn Kingston to have ample and cozy space. We strive to provide our guests with comfortable accommodations, and your feedback is highly valued. We hope to welcome you back for another enjoyable stay.

8/10 – Goed

Carole

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Customer Service op 21 feb 2024
Carole, thank you for your 4-star rating of Residence Inn Kingston. We appreciate your support and hope to welcome you back soon for another memorable experience.

8/10 – Goed

Stephen

Reisde met partner
Positief: Voorzieningen
Personal opinion but I had a hard time sleeping due to the flat, uncomfortable pillows. Hard to read the writing on the dispensers in the shower. Rooms were spacious and well thought out. Breakfast was good and attendant was excellent! Checking in with customers eating to see if they needed anything. Would stay at a Residence again and refer friends.
1 nacht verbleven in februari 2024
Reactie van Customer Service op 11 feb 2024
Stephen, thank you for your constructive feedback. We're sorry to hear about the sleep discomfort you experienced due to the pillows and the reading difficulty with our shower dispensers. We appreciate noting the spacious layout of the rooms and your satisfaction with the breakfast. It's delightful to know that our team members enhanced your experience, particularly during meals. We're encouraged by your willingness to choose Residence Inn Kingston again and recommend us to friends. Your insights are invaluable in helping us improve our guests' experiences.

10/10 – Uitstekend

Kenneth

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Customer Service op 10 feb 2024
Kenneth, it's delightful to hear that your experience at Residence Inn Kingston was satisfactory. We continually strive to offer the best service to our guests, and it seems we met that mark with you. We eagerly await your next visit. Safe travels until then!

10/10 – Uitstekend

jonathan, BROOKLYN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Customer Service op 8 feb 2024
Jonathan, thank you for choosing Residence Inn Kingston and taking the time to rate us. We're delighted that your stay met your expectations. We'll continue to work hard to provide our guests with a top-notch experience. We're looking forward to hosting you again in the near future.

10/10 – Uitstekend

Dawn

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Customer Service op 16 jan 2024
Dawn, it's wonderful to hear that your stay at Residence Inn Kingston was so satisfying! We cherish your rating and look forward to welcoming you back.

6/10 – Redelijk

Craig

Zakenreiziger
Positief: Personeel en service, voorzieningen
There was a significant amount of mold on the ceiling above the shower. Mold is potentially extremely dangerous to our health, so this needs to be cleaned up immediately.
1 nacht verbleven in januari 2024
Reactie van Customer Service op 16 jan 2024
Craig, thank you for sharing your concerns. We understand how critical cleanliness is for our guests. Your feedback regarding a hygiene issue in the bathroom has been noted and will be addressed with urgency. Ensuring the safety and satisfaction of our guests is a priority for us. We hope we have the opportunity to better serve you in the future.

4/10 – Matig

Victor

1 nacht verbleven in januari 2024
Reactie van Customer Service op 4 feb 2024
We appreciate the feedback, Victor.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 – Uitstekend

Sonia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything is good
1 nacht verbleven in januari 2024
Reactie van Customer Service op 13 jan 2024
Sonia, it's fantastic to hear that your stay at Residence Inn Kingston met your expectations. We're glad everything was to your liking. We look forward to welcoming you back soon.

8/10 – Goed

Preya

2 nachten verbleven in december 2023
Reactie van Customer Service op 28 dec 2023
We appreciate your lovely rating, Preya!The satisfaction of our guests is important to us so we can't wait to see you back again at Residence Inn Kingston soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

6/10 – Redelijk

Jose Luis

Reisde met familie
Positief: Netheid, personeel en service
Cuarto de máquinas
El cuarto 310 está junto a un cuarto de máquinas y no pude dormir.
1 nacht verbleven in december 2023
Reactie van Customer Service op 25 dec 2023
José Luis, te pedimos disculpas por las molestias que hayas experimentado durante tu estancia. Nuestro objetivo es garantizar que cada huésped tenga una visita agradable y parece que nos quedamos cortos en esta ocasión. Apreciamos sus comentarios y definitivamente los consideraremos al realizar futuras mejoras. Esperamos que la próxima vez nos brinde la oportunidad de brindarle una experiencia más placentera.

10/10 – Uitstekend

Luis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cozy and family friendly I love it
2 nachten verbleven in december 2023
Reactie van Customer Service op 24 dec 2023
Thanks for the amazing rating, Luis!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Residence Inn Kingston!

10/10 – Uitstekend

Peter

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
X-Mas Visit
Very nice Hotel/Motel. Room was large and comfortable. Check in staff were great, very helpful. Would stay here again.
1 nacht verbleven in december 2023
Reactie van Customer Service op 24 dec 2023
Peter, thank you for sharing your experience at the Residence Inn Kingston. We're thrilled to hear that our spacious and comfortable rooms met your expectations. It's wonderful that our welcoming team members were able to assist you during your stay. We eagerly anticipate your next visit with us.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worth it!
The breakfast was phenomenal, the staff were attentive, the hotel rooms were large and comfortable. Can't say enough good things about it!
2 nachten verbleven in december 2023
Reactie van Customer Service op 18 dec 2023
It's wonderful to hear about your positive experience at Residence Inn Kingston. We're thrilled that you appreciated our ample, comfortable rooms and the exceptional breakfast. We're also particularly glad that our attentive team members were helpful, contributing to your overall satisfaction. We appreciate your generous compliments and hope to welcome you back soon.

10/10 – Uitstekend

Erica

1 nacht verbleven in december 2023
Reactie van Customer Service op 13 dec 2023
Erica, thank you for choosing Residence Inn Kingston. We're thrilled to hear you had a positive experience. Whether returning for business or leisure, we are looking forward to welcoming you back. Safe travels!

10/10 – Uitstekend

Darlene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in december 2023
Reactie van Customer Service op 11 dec 2023
Darlene, thank you for choosing Residence Inn Kingston. It's wonderful to hear that your stay was excellent. We look forward to having you again in the future.

10/10 – Uitstekend

Qin C

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice for the price
1 nacht verbleven in december 2023
Reactie van Customer Service op 11 dec 2023
Qin C, it's wonderful to hear that you found Residence Inn Kingston to be a great value. Your positive feedback is much appreciated. We hope to see you again soon!

8/10 – Goed

Adrienne

Positief: Personeel en service
2 nachten verbleven in december 2023
Reactie van Customer Service op 6 dec 2023
Adrienne, thank you for taking the time to rate Residence Inn Kingston on Hotels.com. We are pleased to learn that your stay with us was satisfactory. We look forward to you returning to enhance your experience even further.

10/10 – Uitstekend

BHARAT

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I liked that it was so close to shopping center and easy to access. Very convenient parking. The only part I didn't like was the staff when I checked in. Girl on the counter not very friendly.
1 nacht verbleven in november 2023
Reactie van Customer Service op 29 nov 2023
Bharat, we're thrilled to hear your stay at Residence Inn Kingston was conveniently located for your shopping needs and that you found our parking setup accommodating. It's unfortunate to learn about your check-in experience. We expect our colleagues to deliver friendly, professional service, and it seems we may have missed the mark. Rest assured, your comments have been shared with our team for further emphasis on guest friendliness. Thank you again and we hope to warmly welcome you back in the future.

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice rooms
1 nacht verbleven in november 2023
Reactie van Customer Service op 29 nov 2023
Nancy, thank you for your Expedia review. We're delighted to hear that you appreciated the rooms at the Residence Inn Kingston. Looking forward to your next stay with us.

10/10 – Uitstekend

Jessica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fairly new facility - super clean and well appointed. No issues, would stay again.
1 nacht verbleven in november 2023
Reactie van Customer Service op 30 nov 2023
Jessica, thank you for choosing Residence Inn Kingston. We are thrilled to hear about your positive experience with our pristine environment and well-furbished facility. Your feedback is much appreciated and we can't wait to welcome you back in the future.

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The suites are perfect size for a family stay. We will definitely be back!
1 nacht verbleven in november 2023
Reactie van Customer Service op 25 nov 2023
Sarah, it's a pleasure to hear you found the suites at Residence Inn Kingston ideal for your family's stay. The team looks forward to your return!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved our stay
Slight cleanliness issues: glassware was dirty and the sponge provided wasn't good for cleaning glasses. Bottle cap under the table (we had no bottles). However the room was Beautiful and very spacious for 2, and the breakfast provided was very expansive.
1 nacht verbleven in november 2023
Reactie van Customer Service op 18 nov 2023
Thank you for sharing your experience. We're glad to hear you found your room at Residence Inn Kingston to be beautiful and roomy, and enjoyed our comprehensive breakfast spread. We take note of the cleanliness feedback and assure you that measures are in place to enhance attention to detail. We hope to have the opportunity to serve you again for an even better stay.

10/10 – Uitstekend

David

1 nacht verbleven in november 2023
Reactie van Customer Service op 6 dec 2023
David, thank you for choosing to stay at the Residence Inn Kingston. We're pleased to know you had a great experience with us. We look forward to welcoming you back on your next trip.

8/10 – Goed

GILLIAN

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
The beds, as sell as the pullout sofas are horrible and terribly uncomfortable. That was a huge let down from everything else about the facility.
1 nacht verbleven in november 2023
Reactie van Customer Service op 7 nov 2023
Gillian, we're genuinely sorry to hear that you found the sleeping arrangements less than satisfactory. Although we strive to ensure the utmost comfort for every guest, it seems we fell short of your expectations, and for that, we apologize. We appreciate your feedback, as it aids in identifying areas for improvement. We kindly urge you to return and experience the modifications we plan on making.

10/10 – Uitstekend

peggy

Reisde met partner
Positief: Voorzieningen
The property was very nice and convenient for what we were doing. Staff was very friendly. Beds were comfortable and room was clean and spacious. Would definitely stay here again
1 nacht verbleven in november 2023
Reactie van Customer Service op 5 nov 2023
Thank you for the excellent review, Peggy!It's lovely you had such a pleasant experience at Residence Inn Kingston! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding!We look forward to hosting you again soon for another amazing experience!

10/10 – Uitstekend

Raphael

1 nacht verbleven in oktober 2023
Reactie van Customer Service op 22 nov 2023
Raphael, it's wonderful to see you had a five-star experience at Residence Inn Kingston. We're truly grateful for your feedback and look forward to welcoming you back on your next visit.

10/10 – Uitstekend

Kelly, SANTA BARBARA

Positief: Netheid, staat van de accommodatie en faciliteiten
Can walk to Target which is great when visiting college kid. Big room, clean and nice staff. Would return for sure.
Reactie van Customer Service op 31 okt 2023
Kelly, it's fantastic to hear that your stay at the Residence Inn Kingston met your needs, especially our convenient location and spacious rooms. We appreciate you recognizing our diligent colleagues. We're certainly eager to welcome you back in the future!

8/10 – Goed

Barbarann

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast was good. Staff pleasant.
4 nachten verbleven in oktober 2023
Reactie van Customer Service op 28 okt 2023
Barbarann, we're delighted to hear that you enjoyed the breakfast at Residence Inn Kingston. Your kind words about our pleasant team members are greatly appreciated. We can't wait to welcome you back!

10/10 – Uitstekend

Deirdre

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Customer Service op 28 okt 2023
Deirdre, we're thrilled to hear you had a wonderful stay at Residence Inn Kingston! Your high-star rating is appreciated and it motivates us to keep improving. We eagerly look forward to welcoming you back during your next visit. Thanks for choosing us!

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van Customer Service op 27 okt 2023
Daniel, it's delightful to hear that you had a positive experience at Residence Inn Kingston. We appreciate your stellar rating and look forward to the opportunity to serve you again. Safe travels!

10/10 – Uitstekend

Claudia

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great, clean and quiet place. Staff was very helpful
1 nacht verbleven in oktober 2023
Reactie van Customer Service op 25 okt 2023
Claudia, thank you for highlighting your stay with us at Residence Inn Kingston. We're thrilled to hear you found our hotel to be clean, and tranquil, and that our team members were able to provide assistance when needed. We look forward to your next visit.

10/10 – Uitstekend

william

1 nacht verbleven in oktober 2023
Reactie van Customer Service op 26 okt 2023
Thank you for the wonderful rating, William!It's fantastic you enjoyed your time at Residence Inn Kingston so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

8/10 – Goed

bobby

1 nacht verbleven in oktober 2023
Reactie van Customer Service op 7 nov 2023
Bobby, thank you for taking the time to rate your stay at Residence Inn Kingston. We're glad to see that you had a positive experience with us. We continually strive to enhance our guests' experience and we appreciate your feedback. We're looking forward to welcoming you back on your next visit to Kingston.

10/10 – Uitstekend

Melissa

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everyone was great at this property. Demetria checked us in and worked during our stay.. she was very pleasant and super helpful. She would definitely get 5 stars.
3 nachten verbleven in oktober 2023
Reactie van Customer Service op 18 okt 2023
Melissa, we're thrilled to hear you had such a successful stay at Residence Inn Kingston. It's wonderful that Demetria, one of our dedicated team members, was able to assist and leave such a positive impression on you. We'll absolutely relay your kind words to her. We eagerly anticipate your next visit!

6/10 – Redelijk

Kevin, Nashville

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The facilities are a bit sad. The gym is tiny, and the one treadmill is broken. The sign in front of the pool says its closed indefinitely. Not sure why either amenity is listed, and visitors should know that they can't count on either.
1 nacht verbleven in oktober 2023
Reactie van Customer Service op 17 okt 2023
Kevin, thank you for your input. It's regrettable to hear that our fitness center didn't live up to your expectations and that our pool was unavailable during your visit. We understand that having these facilities to hand is crucial for some guests, and we appreciate your suggestion to inform visitors about any potential changes in service availability. We're always looking for ways to improve, and we'll ensure your concerns help guide future enhancements.

10/10 – Uitstekend

marc

1 nacht verbleven in oktober 2023
Reactie van Customer Service op 15 okt 2023
Thanks for the outstanding rating, Marc!We're delighted your time at Residence Inn Kingston was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 – Uitstekend

Richard

1 nacht verbleven in oktober 2023
Reactie van Customer Service op 3 nov 2023
Richard, thank you for your stellar rating of Residence Inn Kingston! It seems like you had a wonderful visit and we hope to have the chance to welcome you again on your next trip.

8/10 – Goed

Jie

1 nacht verbleven in oktober 2023
Reactie van Customer Service op 2 nov 2023
Jie, it's great to hear you had a satisfying stay at the Residence Inn Kingston. We value your rating and hope to serve you again in the future. Our team looks forward to making your next stay even more delightful.

10/10 – Uitstekend

Sing Kin

Positief: Voorzieningen
Clean and nice
1 nacht verbleven in oktober 2023
Reactie van Customer Service op 12 okt 2023
Sing, it's great to know you appreciated the cleanliness of the Residence Inn Kingston. Your positive feedback is a testament to our team members' dedication to providing an optimal stay. We hope to welcome you back again soon.

8/10 – Goed

Richard

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed in a double king suite for a Hot Tuna concert at UPAC. Beds ok the couch/ pullout was horrible. Rather expensive for the quality and no premium tv. ADA bathroom was good. However the room was at the farthest walking point from any exit or entrance
1 nacht verbleven in september 2023
Reactie van Customer Service op 10 okt 2023
Richard, thank you for sharing your experience at Residence Inn Kingston. We're glad to hear you found our double king suite adequate and appreciated the accessibility features of our bathroom. We took note of your comments about the sofa bed and television options, and we're constantly striving to improve our guest experience. As for the room location, our reception would be more than happy to accommodate requests for closer rooms in the future. Looking forward to welcoming you back on your next concert trip.

10/10 – Uitstekend

Kerin

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy check in and nice room.
1 nacht verbleven in oktober 2023
Reactie van Customer Service op 8 okt 2023
Thank you for the fantastic rating, Kerin!It's outstanding you had such a wonderful experience at Residence Inn Kingston. We care about the satisfaction of our guests. We can't wait to see you again soon!