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Beoordelingen van Travelodge by Wyndham Knoxville East

2 out of 5
Travelodge by Wyndham Knoxville East
7471 Crosswood Blvd, Knoxville, TN

Beoordelingen

5,8
Gastenscore: 10 - Uitstekend. 55 van 301 beoordelingen" "
Gastenscore: 8 - Goed. 58 van 301 beoordelingen" "
Gastenscore: 6 - Redelijk. 63 van 301 beoordelingen" "
Gastenscore: 4 - Matig. 42 van 301 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 83 van 301 beoordelingen" "

5,4/10

Netheid

7,0/10

Personeel en service

6,2/10

Voorzieningen

5,4/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

David

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was unclean. Staaff wS not available when needed. It was very noisy all night long.
1 nacht verbleven in april 2024
Reactie van FDM op 29 apr 2024
We are very sorry for the inconvenience you had during your stay. We will investigate what was the cause of the noise and will do necessary steps to avoid such problem. Please give us another chance.Thank you.

10/10 – Uitstekend

erica

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is really nice and they greet you when you come onto property they are very easy going with getting you checked in and getting you to your room. It’s a nice area and quiet area and its safe surroundings. Rooms are very clean and the beds are very comfortable and it’s one of the cleanliness hotels I been too. Definitely will be staying more often.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Blaine

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
It was ok
1 nacht verbleven in april 2024

4/10 – Matig

Louie

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bed was like sleeping on the floor. No blanket. And there was not a continental breakfast. Just coffee
1 nacht verbleven in maart 2024
Reactie van FDM op 1 apr 2024
Hello Louie, Thank you for taking the time and letting us know about your experience. we are deeply sadden that blanket was not thick enough. Our management team will look into this. Also for your information we have updated breakfast policy since 2020 as per our brand standard currently we are not providing any breakfast. I am sorry for everything. Please do visit us again on your next visit.Thank you.

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not the best. There were many places to stay at this interstate exit. There were cigarette burns in the sheets. The sink was damaged. Noise from the interstate was quite noticable at first, but the room HVAC provided the "white noise" to cover. The desk clerk was very nice and helpful when we needed coffee in the room and help with the tv access.
1 nacht verbleven in januari 2024
Reactie van FDM op 1 feb 2024
Thank you for staying with us. I am truly sorry for in convenience you had during your stay. I am glad that our employee were helpful resolving the some of the issues.please come again and give us another chance when you travel in this area again.

2/10 – Ontzettend slecht

Korrie

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is not a place to be open its nasty the bed are nasty the staff is rude it smelled like old dead people and the drug trafficking is horrible NEVER NEVER STAY HERE EVER AGAIN…
5 nachten verbleven in oktober 2023
Reactie van FDM op 26 okt 2023
Thank you for staying with us ,Appreciate your feedback. Truly sorry for inconvenience

2/10 – Ontzettend slecht

Annette, Ooltewah

Negatief: Netheid, staat van de accommodatie en faciliteiten
Booked no smoking / got a smoking. Dirty linens , burn marks everywhere , stuff on the walls in bathroom.and more …. It was a dump !
1 nacht verbleven in juli 2023
Reactie van FDM op 15 jul 2023
Thank you for staying with us. We appreciate your feedback. We are sorry for the inconvenience.

6/10 – Redelijk

john

Reisde met partner
Positief: Personeel en service
The customer service is good. It's a good location. The room was relatively clean. My room door on the inside could have used a wipe down and room had an odor. I bought some Febreeze and took care of it. (It didn't bother me to buy Febreeze because I will use for other things) Other than that, the room was good. If I visit again, I Will go there..knowing what's in store for me; but I may not recommend to friends & family
1 nacht verbleven in juni 2023
Reactie van FDM op 26 jun 2023
Thank you for staying with us, We appreciate your feedback.

8/10 – Goed

Lakisha

1 nacht verbleven in juni 2023
Reactie van FDM op 20 jun 2023
Thank you for staying with us.we appreciate your feedback.

8/10 – Goed

Michael

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Bed was newer but room and building old.no breakfsst.Didnt feel real safe in the area.
1 nacht verbleven in mei 2023
Reactie van FDM op 1 jun 2023
Thank you for staying with us, We appreciate your your feedback.

2/10 – Ontzettend slecht

Kim

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
The room smelled like smoke as soon as you walked in (the room was supposed to be nonsmoking), the room was dirty- stains on walls, lamp shades, sink, curtains etc.. the coffee maker in room was melted. The fridge didn’t work, even the remote control was missing buttons, looked like it had been chewed up, and the batteries were taped in. Overall would never stay here again, would have cancelled and just lost money and went somewhere else except for the fact it was Memorial Day weekend and everything was booked. Do not stay here unless you absolutely have no other choice.
1 nacht verbleven in mei 2023
Reactie van FDM op 29 mei 2023
Thank you for staying with us. We are sorry for the inconvenience. We appreciate your feedback.

8/10 – Goed

Kerri

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like how it's very peaceful here no one ever bothers me
1 nacht verbleven in mei 2023
Reactie van FDM op 25 mei 2023
Thank you for staying with us, We appreciate your kind word. Please visit us again.

4/10 – Matig

Ian

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Room was beat up. It also needs a deep cleaning.
1 nacht verbleven in april 2023
Reactie van FDM op 18 mei 2023
Thank you for staying with us,We appreciate your feedback.

4/10 – Matig

Tracy

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Don't do it.
Dirty walls, sheets. Sketchy people all over. The domino's delivery guy even questioned why we were there... Only plus was the tub and toilet looked clean and front desk, when he got there, was nice.
1 nacht verbleven in april 2023
Reactie van FDM op 15 apr 2023
Hello Tracy, First of all thanks for staying with us and appreciate your feedback about the tun and the the room looks clean. I am sorry for the inconvenience you had during your stay. We work hard to make sure that our guest gets the best service but not all of the things in our control. Hope you understand. Thank you

4/10 – Matig

Carey

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
We were very disappointed. We booked this location based on previous reviews and Images. This property is nothing like it is portrayed via website, description or reviews (I have images). The ceiling in the bathroom was covered in mold, the sink was backed up and a nasty film around it, there were muddy dry shoe prints on the floor, the pillows were flat, you could feel every spring in the mattress, a bottle of water was knocked over accidentally and when we cleaned it up the towel was BLACK (not sure when the floor was mopped last), the fridge did not work, room smelled extremely musky and no matter what I did, we could not get the smell out of it, we had a double queen room, and we were only provided one towel, 2 wash cloth, a hand towel and a floormat (when we went up front and requested more towels, we were handed a towel and a washcloth and were told that all they could provide at the time. The staff weren’t rude but definitely not welcoming. We definitely wouldn’t recommend or stay again.
2 nachten verbleven in maart 2023
Reactie van FDM op 12 apr 2023
Thank you for staying with us, We appreciate your feedback

8/10 – Goed

Juan

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in november 2022
Reactie van FDM op 20 feb 2023
Thank you for staying with us, We appreciate your feedback

10/10 – Uitstekend

Clare

1 nacht verbleven in november 2022

4/10 – Matig

Elizabeth, Metaline

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Convenience is only positive for this motel. Broken hair dryer, broken shower bar, thin-as-paper towels and washcloths, and roaches in the bathroom. Only book if you can’t find a room anywhere else.
1 nacht verbleven in november 2022

10/10 – Uitstekend

Clare

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk clerk was very friendly and courtesy
1 nacht verbleven in november 2022
Reactie van FDM op 12 nov 2022
Thank you for staying with us, We appreciate your feedback

6/10 – Redelijk

Elizabeth, Metaline

Reisde met partner
Convenient location but property needs updating
1 nacht verbleven in oktober 2022
Reactie van FDM op 31 okt 2022
Thank you for staying with us, We appreciate your feedback

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2022
Reactie van FDM op 31 okt 2022
Thank you for staying with us, We appreciate your feedback.

2/10 – Ontzettend slecht

Natalie

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Asked for a non smoking room and the room they gave REEKED. Burn holes in the comforter and stains on walls. No clue how this place passed health codes.
1 nacht verbleven in oktober 2022
Reactie van FDM op 31 okt 2022
We are truly sorry for inconvenience. Thank you for staying with us.

4/10 – Matig

Suzanne

1 nacht verbleven in oktober 2022
Reactie van FDM op 31 okt 2022
Thank you.

4/10 – Matig

Suzanne

2 nachten verbleven in oktober 2022
Reactie van FDM op 31 okt 2022
Thank you.

4/10 – Matig

Darryl

1 nacht verbleven in september 2022

4/10 – Matig

Jamie

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Not clean, needs updated. Very basic room
1 nacht verbleven in september 2022
Reactie van FDM op 30 sep 2022
Thank you for staying with us.We appreciate your feedback.

6/10 – Redelijk

Heather

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
4 long days
Beds were old school. Should be updated. The breakfast bar was not told to us at time of check-in or prior that it was not open. There were only 2 pillows per bed. Floors needed to be cleaned. Sheets could be cleaner
3 nachten verbleven in september 2022
Reactie van FDM op 30 sep 2022
Thank you for staying with us.We appreciate your feedback.

10/10 – Uitstekend

Jennifer

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice people and clean rooms
1 nacht verbleven in september 2022
Reactie van FDM op 30 sep 2022
Thank you for staying with us.We appreciate your feedback.

2/10 – Ontzettend slecht

Christopher

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2022

2/10 – Ontzettend slecht

steve

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lobby closed like it was still during beginning of covid. Desk clerk was asleep at the desk at 7 pm, rang the bell and it barely woke him up. Took forever for him to produce room keys and paperwork and I was the only one there. Room was in bad disrepair and felt dirty. Cigarette burns on the sheets and blood stain on one of the pillows. Telephone in room was filthy and didn’t work. Beds were cheap and so uncomfortable. Had we not already unpacked in two rooms we would have left the hotel for a different choice and forfeited our money. Mind you, we are NOT picky people. This place was just gross.
1 nacht verbleven in augustus 2022
Reactie van FDM op 1 sep 2022
Thank you, Appreciate your feedback,

4/10 – Matig

Rachael

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Very run down, had a lot of people who appeared to be on drugs hanging around all day
2 nachten verbleven in juli 2022

10/10 – Uitstekend

Felecia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van FDM op 26 jul 2022
Thank you for staying with us, We appreciate your feedback.

2/10 – Ontzettend slecht

Benjamin

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
There was nothing to like other than the staff. The room was dirty, burn holes in the comforter, smoke detector missing, mildew and mold in the bathroom. Floor was completely filthy. We arrived around 3am after driving straight through the night. There was alot of activity going on in the parking lot, from cars just driving around to someone actually putting their ear up against the doors of the rooms. We ended up asking for a refund and driving to Pigeon Forge and getting a hotel. Do not stay here.
3 nachten verbleven in juli 2022
Reactie van FDM op 3 aug 2022
Thank you for staying with us.

4/10 – Matig

Peyton

Negatief: Netheid, personeel en service
1 nacht verbleven in juni 2022
Reactie van FDM op 28 jun 2022
Thank you for staying with us, We appreciate your feedback.

10/10 – Uitstekend

Ashley

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quite and swimming pool
1 nacht verbleven in juni 2022
Reactie van FDM op 28 jun 2022
Thank you for staying with us, We appreciate your feedback.

2/10 – Ontzettend slecht

Sandra

Negatief: Staat van de accommodatie en faciliteiten
Did not stay. The pool wasn't open. The room was nasty . It stunk there was no bedspread or pillows. Box spring were exposed and dirty. So I didn't stay. Had to come home because the $ I paid couldn't be put back on my card immediately to pay for a room somewhere else.
1 nacht verbleven in mei 2022
Reactie van FDM op 17 jun 2022
Thank you for staying with us, We appreciate your feedback

2/10 – Ontzettend slecht

Frank

1 nacht verbleven in mei 2022

8/10 – Goed

James

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The overall experience was good, but the bed was slightly hard. Thats kinda a personal thing since some people like a stiffer mattress
1 nacht verbleven in mei 2022
Reactie van FDM op 18 mei 2022
Thank you for staying with us, We appreciate your feedback.

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2022

10/10 – Uitstekend

Joseph

1 nacht verbleven in april 2022

2/10 – Ontzettend slecht

Belinda

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2022
Reactie van FDM op 19 apr 2022
Thank you for staying with us.

10/10 – Uitstekend

Stephanie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2022
Reactie van FDM op 30 mrt 2022
Thank you for staying with us,We appreciate your feedback

2/10 – Ontzettend slecht

Asia

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Mold was all in the room my daughter almost poked herself with a used needle found in the room I wish I could upload the picture
1 nacht verbleven in februari 2022
Reactie van FDm op 25 feb 2022
Thank you for staying with us, We are sorry for inconvenience. Thank you.

2/10 – Ontzettend slecht

Rusty

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Never stay here
Do not stay at this place holes in the bed sheets was not clean place was a rundown dump I mean trap House dump don't stay here go anywhere else but here paid $75 to stay in a dumpster
1 nacht verbleven in februari 2022
Reactie van FDM op 25 feb 2022
Thank you for staying with us. We appreciate your feedback.

4/10 – Matig

Jennifer

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room was very dirty. The beds had blood on the box springs and cigarette burns on the sheets and pillows. There was a roach on the wall anf mold on the curtains The wall plugs fell out of wall and stains everywhere on beds.
1 nacht verbleven in december 2021
Reactie van FDM op 16 dec 2021
Thank you for staying with us, We appreciate your feedback. We are truly sorry for the inconvenience.

2/10 – Ontzettend slecht

Anthony

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This hotel needs updating. The room had a musty smell the furniture was old. There were stains on on the curtains as well as the shower curtain the bath was awful. The room was not clean. Was a big letdown for this brand
1 nacht verbleven in november 2021
Reactie van FDM op 6 dec 2021
Thank you for staying with us, We appreciate your feedback. We are truly sorry for the inconvenience. Please visit us again.

8/10 – Goed

Kayla

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2021
Reactie van FDM op 1 dec 2021
Thank you for staying with us,We appreciate your feedback.

6/10 – Redelijk

Kevyn

Positief: Personeel en service
Meh…
Checkin was pleasant, there were lots of yelling people outside, there was some type of damage on the ceiling/wall (smoke or water?), the shower rod was falling out of the wall, there was dark hair on the wall (I’m blonde), no breakfast, no tissues in the room, comforter had burns/dirt, the WiFi did not work so I had to use my hotspot It was adjacent to food/gas and a central location between gatlinburg and Knoxville
Shower rod falling out
Ceiling damage
2 nachten verbleven in november 2021
Reactie van FDM op 23 nov 2021
Thank you for staying with us, We are sorry for inconvenience. We appreciate your feedback.

2/10 – Ontzettend slecht

Mckenzie

Negatief: Netheid, personeel en service en voorzieningen
1 nacht verbleven in november 2021

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place to pull off the freeway for the night.
Really great front desk staff. Quiet location and rooms. Rooms are dated but clean and has all the conveniences needed - microwave, fridge… Shower has great water pressure!
1 nacht verbleven in november 2021
Reactie van FDM op 23 nov 2021
Thank you for staying with us, We appreciate your kind word.