Lobby

Beoordelingen van Dorsett Mongkok, Hong Kong

4 out of 5
Dorsett Mongkok, Hong Kong
88 Tai Kok Tsui Road, Kowloon

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 388 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 405 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 129 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 44 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 36 van 1002 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jordy

Reisde met een groep
Goede locatie en net hotel. Kamers erg klein maar voor een city trip prima. Service is prima.
2 nachten verbleven in januari 2024
Reactie van Dorsett Mongkok op 31 jan 2024
Dear Jordy, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

10/10 – Uitstekend

Natasja

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goede uitvalsbasis
Betaalbaar hotel op goed bereikbare locatie. Personeel vriendelijk. Kamers niet groot maar schoon.
3 nachten verbleven in januari 2024
Reactie van Dorsett Mongkok op 30 jan 2024
Dear Natasja, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

8/10 – Goed

Chi Ming

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prettige verblijf gehad. Ligging is goed, genoeg restaurants in de buurt. Badkamer is wel klein, maar de douchestralen zijn lekker krachtig.
3 nachten verbleven in augustus 2023
Reactie van Dorsett Mongkok op 11 sep 2023
Dear Chi Ming, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Regarding bathroom size, you may try our Suite Premier or Room Family Quad that offers additional space and feature en-suite bathroom for a more spacious staying experience on your next return. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice family rooms. The free shuttle bus is nice,only if it can run more often than once a hour,that would be great !
5 nachten verbleven in juli 2019
Reactie van Dorsett Mongkok op 16 aug 2019
Dear Valued Guest, thank you for your valuable comments. We are delighted to know that you enjoyed your stay at our hotel. Your comment on free shuttle bus frequency is well noted to the concerned departments for improvement. Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

8/10 – Goed

Geverifieerde reiziger

18 nachten verbleven in juli 2019
Reactie van Dorsett Mongkok op 26 jul 2019
Dear Valued Guest, thank you for taking the time to review our property. We are delighted to know that overall you enjoyed your stay at our hotel. Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

8/10 – Goed

PAUL, San Francisco

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly and professional front desk and bellmen. Breakfast buffet offering was a big disappointment with such a dismal offering of food selection compared to my last stay here.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Joe, San Francisco

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and good services
19 nachten verbleven in april 2024
Reactie van Dorsett Mongkok op 30 apr 2024
Dear Joe, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 – Uitstekend

jack

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable stay and received VIP service .
1 nacht verbleven in april 2024
Reactie van Dorsett Mongkok op 30 apr 2024
Dear Jack, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 – Uitstekend

Betsy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the room as it was clean and cosy, with a nice study table. It’s just that my neighbour was abit noisy and if only the hotel guests can practise some courtesy. Maybe the hotel can put sign along corridor or inside room - not to talk so loudly as next door can hear and disturb my sleep. Thanks.
4 nachten verbleven in april 2024
Reactie van Dorsett Mongkok op 30 apr 2024
Dear Betsy, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. At the same time, we regret to know that the occasional noise disturbance you had encountered. Please rest assured that we will look into our soundproof feature and make necessary improvements in the future to ensure the comfort of our guests. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

2/10 – Ontzettend slecht

Melvin

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
員工態度好有問題
1 nacht verbleven in april 2024
Reactie van Dorsett Mongkok op 24 apr 2024
親愛的Melvin,就是次閣下入住體驗未如理想,我們深感抱歉。我們相信客人在入住時的遭遇屬於個別事件,而客人的反饋我們已反映至相關部門。我們亦會加強酒店員工的訓練,為求日後能為客人提供更加細緻周到的服務。未來希望有機會迎接客人再次光臨,屆時我們將竭盡所能為客人帶來更稱心的住宿體驗。謝謝。

6/10 – Redelijk

Man sze, Brooklyn

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
毛巾有頭髮,廁所好細,房間好細不能行動
3 nachten verbleven in april 2024
Reactie van Dorsett Mongkok op 23 apr 2024
親愛的客人,就是次閣下入住體驗未如理想,我們深感抱歉。我們相信客人在入住時的遭遇屬於個別事件,而客人的反饋我們已反映至相關部門,務求確保未來不會再有同類事件發生。另外﹐我們建議客人下一次入住時可考慮我們的尊尚套房或家庭四人客房,房內設有較寬敞的衛生間及浴缸﹐以享受更舒適的住宿體驗。未來我們會繼續努力,務求為每位客人帶來賓至如歸的體驗。希望有機會歡迎您再次入住旺角帝盛酒店,謝謝。

2/10 – Ontzettend slecht

Paul

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dear sir We have just completed a stay in the Dorsett hotel which is undergoing serious renovations disrupting the hotels safety. This hotel should not be open whilst the renovations are ongoing. The corridors are Cotterell with cleaners equipment making it difficult to get past without injury. There is only one elevator in reception most hotels of the size should have six. They are slow and inadequate and the queues to use them are huge making them unsafe and over burdened, when they finally arrive, which can be 30 minutes or longer. This hotel is a fire hazard and needs to be closed until renovations are completed. I look forward to your reply Regards Paul hewitt
2 nachten verbleven in april 2024
Reactie van Dorsett Mongkok op 22 apr 2024
Dear Mr. Hewitt, Thank you for bringing your concerns regarding your recent stay at Dorsett Mongkok, Hong Kong to our attention. We sincerely apologize for the inconvenience you experienced due to the ongoing renovations at the hotel. Please be assured that the renovations are being carried out with the aim of continuously improving our facilities and providing a better overall experience for our guests. While one of the lifts was temporarily out of service for maintenance purposes, we ensured that two lifts and a staircase were accessible to guests at all times. However, we understand that the remaining lifts may have experienced higher demand, resulting in longer waiting times during peak hours. We apologize for any frustration this may have caused. Regarding the cleanliness and accessibility of the corridors, we will remind our staff to properly store cleaning equipment during room preparation to ensure that the corridors remain unobstructed. We assure you that it is not our intention to create any inconvenience or safety hazards for our guests. We appreciate your feedback as it helps us identify areas where we can enhance our services. We value your patronage and would like to assure you that we take your concerns seriously. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to contact us directly.

8/10 – Goed

Huonan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
房間雖然細小,但乾淨整齊,附近很多食肆及商店,很方便
1 nacht verbleven in april 2024
Reactie van Dorsett Mongkok op 16 apr 2024
親愛的Huonan: 感謝您就近日在旺角帝盛酒店的住宿留下寶貴的評價。我們誠意推薦您下次入住時選擇酒店其他面積高達42平方米的房種﹐以享受更舒適的住宿體驗。未來我們亦會繼續努力為客人帶來更優質的住宿體驗﹐期待客人再次入住旺角帝盛酒店,謝謝。

8/10 – Goed

Chia ching

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
除了冷氣不能在調小之外,都滿意。
3 nachten verbleven in april 2024
Reactie van Dorsett Mongkok op 16 apr 2024
親愛的客人: 感謝您的意見。我們很高興您於旺角帝盛酒店有個舒適的住宿。客人就房間設施等意見我們亦已記錄下來並反映至相關部門作檢討及改進。未來我們亦會繼續努力為客人帶來更優質的住宿體驗﹐期待客人再次入住旺角帝盛酒店,謝謝。

8/10 – Goed

Judith

Reisde met familie
Positief: Netheid, personeel en service
Good location in Mong Kok, short walk to Metro. Rooms clean, small but not unusual for HK. Shower adjustor was broken, so no overhead showe, but lower shower worked. The air con was very noisy. Breakfast basic but nice.
1 nacht verbleven in april 2024
Reactie van Dorsett Mongkok op 15 apr 2024
Dear Judith, Thank you for taking the time to review your recent stay with us. We would also like to assure you that the mentioned shower adjustor and aircon issues were definitely an occasional case that seldom happened before, we will rectify it as soon as possible in order to avoid the same from happening again. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay. Location is a short 8 min walk from Olympic MTR. Front desk staff were very helpful. They have a free shuttle that stops in four popular places near by for shopping and sight seeing.
1 nacht verbleven in maart 2024
Reactie van Dorsett Mongkok op 5 apr 2024
Dear Michelle, Thank you for your comments. We are delighted to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very easy to live there and convenient
1 nacht verbleven in maart 2024
Reactie van Dorsett Mongkok op 25 mrt 2024
Dear David, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 – Uitstekend

Darius Kar Woo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good location. Short walk to Olympic MTR or even walkable to Mong Kok. Decided after the stay, this is a better location than a previous hotel we stayed and would book in the future too.
9 nachten verbleven in maart 2024
Reactie van Dorsett Mongkok op 22 mrt 2024
Dear Darius, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

6/10 – Redelijk

Cathy

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
The room is so tiny
4 nachten verbleven in maart 2024
Reactie van Dorsett Mongkok op 14 mrt 2024
Dear Cathy, Thank you for taking the time to review your recent stay with us. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

8/10 – Goed

ASAKO

2 nachten verbleven in maart 2024
Reactie van Dorsett Mongkok op 5 apr 2024
Dear Asako, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 – Uitstekend

Alan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Dorsett Mongkok op 5 apr 2024
Dear Alan, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

8/10 – Goed

Emily

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lots of dining choices around the hotel. The room is nice and well designed. The two lifts cannot meet the demands during busy hours. I spent 20 mins waiting for the lift. Never try their shuttle bus as it is always full.
5 nachten verbleven in februari 2024
Reactie van Dorsett Mongkok op 7 mrt 2024
Dear Emily, Thank you for taking the time to review your recent stay with us. Regarding the lifts, we understand that the waiting time might have been longer than expected due to the high occupancy during your stay. We apologize for any inconvenience caused and appreciate your understanding and patience. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

8/10 – Goed

john

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Tha hotel was good value compared to other options. Room was small but comfortable and clean. Would stay again.
2 nachten verbleven in februari 2024
Reactie van Dorsett Mongkok op 4 mrt 2024
Dear John, Thank you for your comments. We are glad to know that you overall enjoyed your recent stay with us. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

10/10 – Uitstekend

Kim Hock

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service
Very good
5 nachten verbleven in februari 2024
Reactie van Dorsett Mongkok op 29 feb 2024
Dear Kim, Thank you for your comment. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

6/10 – Redelijk

Chengqun

Reisde met familie
Negatief: Personeel en service
Some staffs seem to be unfriendly. They speak limited English
4 nachten verbleven in februari 2024
Reactie van Dorsett Mongkok op 14 feb 2024
Dear Chengqun, Thank you for taking the time to review your recent stay with us. We would like to assure you that the service you encountered was definitely not the kind of service we strive to provide to our guests. Training will also be reinforced towards all the front line teams to ensure the best service to be delivered under any circumstances. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

6/10 – Redelijk

Tomomi

Reisde met partner
Positief: Netheid
周囲にはレストランやスーパーマーケット、コンビニがいくつもあり、駅もそれほど遠くないので、場所はとても良いと思いました。 ただ、部屋がとても狭いです。ベッドの幅も狭く、落ちないようにと気をつけて寝ていると、変な力が身体に入ってしまいました。また、シャワールーム、トイレのスペースも狭かったです。 その他に、掃除の時間が遅いです。16時頃に部屋に戻った時に、まだ掃除が終わっていませんでした。部屋で作業をしていたので、16時20分頃に掃除の方が部屋に来ましたが、断らざるを得ませんでした。 近隣のホテルに比べて、ややリーズナブルだったので、仕方がないのかもしれませんが。。。
2 nachten verbleven in februari 2024
Reactie van Dorsett Mongkok op 9 feb 2024
Dear Tomomi, Thank you for taking the time to review your recent stay with us. Your comments on in-room facility and housekeeping service have been well noted and reflected to the concerned department for continuous improvement. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. with spacious bathroom for a more relaxing and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

8/10 – Goed

raymond, TEMPLE CITY

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pillows need improvement
1 nacht verbleven in februari 2024
Reactie van Dorsett Mongkok op 8 feb 2024
Dear Raymond, Thank you for taking the time to review your recent stay with us. Your comment on in-room amenity has been well noted and reflected to the concerned department for continuous improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

10/10 – Uitstekend

Philip Ching Biu

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I'd like to say that the hotel provided all comfort and convenience as compared to the price. Only suggestion is to provide shuttle service between Olympic or Kowloon station for those who might be catching train or airfreight on light traceling.
8 nachten verbleven in januari 2024
Reactie van Dorsett Mongkok op 7 feb 2024
Dear Philip, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We are pleased to inform you that scheduled shuttle bus service is available to Mongkok & Kowloon MTR station and touristy spots including Langham Place, Elements mega shopping mall, Temple Street and China Hong Kong City. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

6/10 – Redelijk

Florie

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The room is so small, we can hardly move around. The sink is so tiny you can not even put your toothbrushes in there.
3 nachten verbleven in januari 2024
Reactie van Dorsett Mongkok op 31 jan 2024
Dear Florie, Thank you for taking the time to review your recent stay with us. We appreciate your feedback on the in-room facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

6/10 – Redelijk

Kyriaki

Positief: Netheid, personeel en service
Negatief: Comfort kamer
Small and cold room, staff are great.
We found the room very small and very cold. We were initially put in a double (I think) but the bed was very small for my husband (he stands at 2meters) or anyone who is even of average height. The receptionist was brilliant to very quickly think on his feet to offer us a wider bed for my husband to be more comfortable. There was very little space between the end of the bed and desk chair. The rooms have dehumidifiers because there is a lot of humidity due to the bathroom. We could not open the window. Otherwise, the service was generally good, the staff are helpful and there is a small free bus that takes you down to the harbour.
5 nachten verbleven in januari 2024
Reactie van Dorsett Mongkok op 31 jan 2024
Dear Kyriaki, Thank you for taking the time to review your recent stay with us. We appreciate your feedback on the in-room facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

10/10 – Uitstekend

Paul, Boynton Beach

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall great stay. We were at this hotel for 4 nights before a cruise. The positives: - staff is excellent. Quickly dealt with any requests. - clean; strong hot shower - convenient location. 10 minute walk to Olympic Station and about 20 minutes to Mongkok station. - mini refrig and kettle with tea/coffee - there is a shuttle that runs 10-6 which makes 4 stops. First one at a mall with the Mongkok MTR station; one near the Star Ferry - excellent Korean restaurant 2 minute walk; McDonald’s across the street also. The negatives - the hotel only has A/C. No heat. We were there during a cold spell - they did have a limited number of mini heaters We got one and it really helped. - the beds are very firm and sort-of short. They were kind and put two mattress toppers on for me. - there are only 2 elevators which at rush times was difficult especially with luggage - rooms are small. We knew that when we booked but there is really no place to put suitcases. We did not eat in the restaurant so I have no info on it. Overall it was an excellent stay for the price.
2 nachten verbleven in januari 2024
Reactie van Dorsett Mongkok op 30 jan 2024
Dear Paul, Thank you for taking the time to review your recent stay with us. We appreciate your feedback on our facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. Regarding the elevators, we understand that the waiting time might have been longer than expected due to the high occupancy during your stay. We apologize for any inconvenience caused and appreciate your understanding and patience. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

8/10 – Goed

Yui

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
other guests made lot of noise
20 nachten verbleven in december 2023
Reactie van Dorsett Mongkok op 30 jan 2024
Dear Yui, Thank you for taking the time toe review your recent stay with us. We are sorry to hear that the occasional noise disturbance caused your inconvenience; please rest assured we will look into our soundproof feature and make necessary improvements in the future to ensure the comfort of our guests. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

10/10 – Uitstekend

CHRISTINA

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Dorsett Mongkok op 26 jan 2024
Dear Christina, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent location. Free shuttle to MTR & malls.
Excellent location. Free shuttle to MTR, malls, Ladies Market and Temple Street. McDonald’s, supermarket and restaurants right across the street. Very clean and great customer service. Self service Laundry in the hotel is very convenient. Would definitely stay again.
4 nachten verbleven in januari 2024
Reactie van Dorsett Mongkok op 24 jan 2024
Dear Valued Guest, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

8/10 – Goed

Denny

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Dorsett Mongkok op 24 jan 2024
Dear Denny, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

8/10 – Goed

ESTER FIDES

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Dorsett Mongkok op 18 jan 2024
Dear Valued Guest, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

8/10 – Goed

ayla

Positief: Netheid
2 nachten verbleven in januari 2024
Reactie van Dorsett Mongkok op 17 jan 2024
Dear Valued Guest, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

8/10 – Goed

BEE BEE

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Dorsett Mongkok op 15 jan 2024
Dear Valued Guest, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heart of Kowloon.
Heart of Kowloon 10 min stroll to Nathan road, langham place mall and Mong Kok tube station. Walkable surroundings and a school open space, but next to flyover expressway. Some noise is to be expected for the convenience. Easy access to the HK express train and bus to the airport.
2 nachten verbleven in januari 2024
Reactie van Dorsett Mongkok op 18 jan 2024
Dear Valued Guest, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and helpful staff even though they had to serve many customers. Rooms small but cleverly laid out. Only complaint was how slow the lifts were at peak hours eg it took me 16 mins for the lift to come to go to ground floor at 11am one morning.
3 nachten verbleven in december 2023
Reactie van Dorsett Mongkok op 15 jan 2024
Dear Patricia, Thank you for your comments. We are glad to know that overall you enjoyed your recent stay with us. Regarding lifts, we understand that the waiting time might have been longer than expected due to the high occupancy during your stay. We apologize for any inconvenience caused and appreciate your understanding and patience. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

6/10 – Redelijk

Siat Meng

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
8 nachten verbleven in januari 2024
Reactie van Dorsett Mongkok op 12 jan 2024
Dear Siat Meng, Thank you for your rating. We are glad to know that overall you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 – Uitstekend

Wai Man

4 nachten verbleven in januari 2024
Reactie van Dorsett Mongkok op 31 jan 2024
Dear Wai Man, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

8/10 – Goed

Robert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Dorsett Mongkok op 9 jan 2024
Dear Robert, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

8/10 – Goed

Everton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Dorsett Mongkok op 14 feb 2024
Dear Everton, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid
1 nacht verbleven in januari 2024
Reactie van Dorsett Mongkok op 9 jan 2024
Dear Valued Guest, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

10/10 – Uitstekend

Sheldon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hong Kong fun
Very nice and clean. A little away from attractions but a bus was available for transportation. Great local food around the hotel and very reasonable cost.
5 nachten verbleven in december 2023
Reactie van Dorsett Mongkok op 9 jan 2024
Dear Sheldon, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

10/10 – Uitstekend

Watchalee

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
9 nachten verbleven in december 2023
Reactie van Dorsett Mongkok op 9 jan 2024
Dear Watchalee, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Good location with plenty of restaurants nearby. Room is very tiny and the lifts are extremely slow.
5 nachten verbleven in december 2023
Reactie van Dorsett Mongkok op 9 jan 2024
Dear Valued Guest, Thank you for taking the time to review your recent stay with us. Regarding the elevators, we understand that the waiting time might have been longer than expected due to the high occupancy during your stay. We apologize for any inconvenience caused and appreciate your understanding and patience. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

4/10 – Matig

Evan

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is great as it's close to many restaurants among other things. The room is unbelievably small. We didn't get an upgrade even though we are an Expedia Gold member. The staff forgot to make up our room 1 day even though the please make up room light was turned on and the please make up room card was outside. The person who was next to us was threatening us because he can't sleep even though he is being very noisy in the very early morning. Finally there is no way it's a 4 star hotel with the facilities and conditions of the rooms. Would not recommend this hotel considering it's more than $200 per room per night with NO breakfast.
Reactie van Dorsett Mongkok op 9 jan 2024
Dear Evan, We regret to hear that your stay did not meet your expectation this time. Please be assured that our housekeeping has been reminded of this issue and will ensure proper cleaning procedures are adhered to at all times. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

10/10 – Uitstekend

Barbara

3 nachten verbleven in december 2023
Reactie van Dorsett Mongkok op 24 jan 2024
Dear Barbara, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.