Serveert ontbijt, lunch, diner, moderne Europese gerechten
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Beoordelingen van The Luxe Manor

4.5 out of 5
The Luxe Manor
39 Kimberley Road, Tsim Sha Tsui, Kowloon

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 524 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 348 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 96 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 1001 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Thomas

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede plek middenin de stad. Personeel vriendelijk elk moment van de dag.
4 nachten verbleven in april 2024
Reactie van Kenny Wong op 21 mei 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Ineke

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top hotel - top service - top ligging
Top hotel - heel vriendelijk - top ligging
1 nacht verbleven in juni 2019

10/10 – Uitstekend

Ineke

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel - top ligging
Goede ligging - top service
1 nacht verbleven in juni 2019

10/10 – Uitstekend

Fujii

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
観光、ショッピングの利便性がよい。ホテルの裏手には飲食ストリートもあり楽しめる。スタッフもスマイルで好感の持てるホテルです。
9 nachten verbleven in mei 2024
Reactie van Kenny Wong op 21 mei 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Dung, McKinney

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel!
3 nachten verbleven in mei 2024
Reactie van Kenny Wong op 21 mei 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 – Goed

Sinan

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
It was OK, but 4,5 stars is far from reality for sure. I do not complain too much, but the breakfast was almost nothing. There was very little choice of food, mostly warm food what should me eaten for diner.
2 nachten verbleven in mei 2024
Reactie van Kenny Wong op 21 mei 2024
Dear Sinan,Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. We regret that you left our hotel less satisfied regarding the breakfast options. Please be assured that all your comments highlighted have been shared and reviewed by the relevant departments as we constantly look for ways to better fulfil our guests’ expectations. Apologized again for all the inconvenience caused. We hope to have the opportunity to welcome you back again in the future.Warm regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Takeshi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Kenny Wong op 21 mei 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager

6/10 – Redelijk

Naoya

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
I couldn't sleep well because restaurants behind the hotel played loud music until about 5am every night. Other things were good, but I don't want to use this hotel again unless they make the windows soundproof.
2 nachten verbleven in mei 2024
Reactie van Kenny Wong op 21 mei 2024
Dear Naoya ,Thank you for your support and taking the time to share your feedback with us. We value your feedback and continue to strive to insure that all our guests have a memorable and unique experience, we regret that you left our Hotel less satisfied regarding the surrounding environment. Your feedback is important to us as we continuously seek opportunities to innovate and improve the guest experience. We hope to have the opportunity to welcome you back again in the future.Warm regards,Kenny WongAssistant Front Office Manager

8/10 – Goed

David

Ok
1 nacht verbleven in maart 2024
Reactie van Kenny Wong op 21 mei 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Wei

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Kenny Wong op 21 mei 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Nobumi

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
利便性が良い
2 nachten verbleven in maart 2024
Reactie van Kenny Wong op 21 mei 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

NARCISO JABON

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to stay. Helpful staff.
5 nachten verbleven in april 2024
Reactie van Kenny Wong op 21 mei 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

4/10 – Matig

Con

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Over the past 10 year hotel has been left to run down. Looking tied and staff service and communication poor
1 nacht verbleven in april 2024
Reactie van Kenny Wong op 21 mei 2024
Dear Con,Thank you for sharing with us your experience of your stay. We value your feedback and continue to strive to insure that all our guests have a memorable and unique experience, we regret that you left our Hotel less satisfied. Rest assured that we take all feedback seriously and shall make all necessary improvements to ensure the service failures are being addressed. We continue to look at ways to manage situations better and improve our service standards. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Further training will be implemented to our teams so these downfalls do not reoccur in the future. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.Warm regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Darin

1 nacht verbleven in april 2024
Reactie van Kenny Wong op 21 mei 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Cheryl

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our stay at The Lux Manor and would highly recommend it. The staff were fabulous and knowledgeable and recommended areas to visit. I will definitely stay again when visiting Hong Kong
3 nachten verbleven in april 2024
Reactie van Kenny Wong op 21 mei 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

kamlesh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Well behaved and cooperative staff . At checking Agnes was there .. she is well trained and co operative .
1 nacht verbleven in maart 2024
Reactie van Kenny Wong op 21 mei 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 – Goed

Fumio

Positief: Netheid, staat van de accommodatie en faciliteiten
綺麗です。場所も便利。
2 nachten verbleven in april 2024
Reactie van Kenny Wong op 21 mei 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Roza Salene

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
the street is a little noisy, but the hotel is fine and at a convince location. Close to everything.
1 nacht verbleven in maart 2024
Reactie van Kenny Wong op 21 mei 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager

8/10 – Goed

Stanislav

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
10 nachten verbleven in maart 2024
Reactie van Kenny Wong op 21 mei 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 – Goed

Rita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super helpful and friendly staff. Convenient location. Close to Tsim Sha Tsui MTR, shopping and restaurants. Room is kind of dark. Noisy sometimes. Building is backing to a street full of pubs. Next building is under renovations. Adequate for the price. Will stay there again.
6 nachten verbleven in maart 2024
Reactie van Kenny Wong op 21 mei 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 – Goed

Kyoko

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
内装が素敵です。コロナ前よりアメニティが減っていましたが十分です。
2 nachten verbleven in maart 2024
Reactie van Kenny Wong op 21 mei 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Su

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is nice.
1 nacht verbleven in maart 2024
Reactie van Kenny Wong op 21 mei 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Nina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet and well- located. Very good breakfast.
2 nachten verbleven in maart 2024
Reactie van Kenny Wong op 21 mei 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Kana

Reisde met een groep
Positief: Netheid, personeel en service
パジャマが無いのが残念だった
2 nachten verbleven in februari 2024
Reactie van Kenny Wong op 21 mei 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 – Goed

MASATOSHI

Reisde met partner
Positief: Netheid, voorzieningen
今回は平日のみ4泊5日で利用しました。 尖沙咀駅まで近く、周辺にはレストランも多く、ホテルで食事することなく住みました。 スタッフは、親切に対応いただき、気持ちよく過ごせました。 日本人としては、バスタブがないことと、バスローブがないことが残念でした。
4 nachten verbleven in februari 2024
Reactie van Kenny Wong op 5 mei 2024
Dear MASATOSHI.Thank you for your support and taking the time to share your feedback with us. We value your feedback and continue to strive to insure that all our guests have a memorable and unique experience, we regret that you left our Hotel less satisfied. Rest assured that we take all feedback seriously and shall review and make necessary improvement. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.Regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Jennifer, London

1 nacht verbleven in februari 2024
Reactie van Kenny Wong op 21 mei 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Hironori

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
素敵なホテルでした。
1 nacht verbleven in februari 2024
Reactie van Kenny Wong op 4 mrt 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 – Goed

Karen

Reisde met partner
Positief: Netheid, personeel en service
Didn’t like the decor, but location very good.
4 nachten verbleven in februari 2024
Reactie van Kenny Wong op 21 mei 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 – Goed

YUKA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Kenny Wong op 4 mrt 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Jennifer, London

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Just spent over a week at a the Luxe Manor. The hotel is very nice and comfortable rooms with a small fridge. The staff are so wonderful and friendly. Any problem or question you have they try to solve it for you. They get to know you on a personal level and it feels like a home away from home. The 24 gym is great and well equipped for its small size. The area is full of shops and restaurants. There is a supermarket nearby. I absolutely loved staying here and will be back for sure. Thank you for making me feel so welcome - Cary, Tony, Michael, Tommy and Mabel!
10 nachten verbleven in februari 2024
Reactie van Kenny Wong op 4 mrt 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Wataru

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
日本人スタッフのジミーさんに大変お世話になりました。ダブルブッキングの宿泊施設の解消にも尽力していただきました。言葉の通じないスタッフも私の身振り手振りの要望に真剣に応えてくれ。ジミーさんが何時に来るからとつないでくれました。施設もサルバトールダリの好きなオーナーのセンスが私には心地よく感じられました。wi-fi、電気ポット、アメニティ、AC 電源、鏡、シャワーの圧力、体重計の設置など施設的にも十分でしたし、清掃スタッフもにこやかに接してくれました。4連泊してしまいました。
1 nacht verbleven in februari 2024
Reactie van Kenny Wong op 4 mrt 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Shuji

1 nacht verbleven in februari 2024
Reactie van Kenny Wong op 21 mei 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager

4/10 – Matig

Taiki

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
向かい側のクラブが明け方まで物凄い音量のため眠れない。
3 nachten verbleven in februari 2024
Reactie van Kenny Wong op 5 mei 2024
Dear Taiki,Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. We are very sorry to hear about the inconvenience caused regarding the surround environments of your recent stay. We would like to thank you for your patience and for bringing this to our attention. Your feedback is important to us as we continuously seek opportunities to innovate and improve the guest experience. We hope to have the opportunity to welcome you back again in the future.Regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Kenny Wong op 4 mrt 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Thepharack

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room is very spacious, great location, great staff and service, many restaurant choices, walking distant to the Victoria Harbor, two blocks from the Kowloon park and Nathan Street.
2 nachten verbleven in februari 2024
Reactie van Kenny Wong op 4 mrt 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 – Goed

TADAYOSHI

Positief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Kenny Wong op 4 mrt 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 – Goed

DUKHWAN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
숙소가 침사추이역과 가깝고 주변에 쇼핑센타와 먹거리등도많아서 아주 편리했다. 숙소도 아담하고 깨끗한 인상을 주었고 다만 호텔뒤에 바가 있어서 저녁늦게 소음이 들리는 것은 참을만은 했다. 그것 빼고는 또 이용해도 좋을듯 싶다.
3 nachten verbleven in februari 2024
Reactie van Kenny Wong op 4 mrt 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 – Goed

Connie

Reisde met familie
Positief: Netheid, personeel en service
Room a bite small everything good!
10 nachten verbleven in februari 2024
Reactie van Kenny Wong op 4 mrt 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2024
Reactie van Kenny Wong op 4 mrt 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 – Goed

HO TING

Reisde met een groep
Positief: Personeel en service
1 nacht verbleven in februari 2024
Reactie van Kenny Wong op 4 mrt 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

ying

Positief: Staat van de accommodatie en faciliteiten
People from this hotel are super super nice! Price is descent! Service was excellent! Will definitely recommend to everyone! Btw. Got scammed on the way to hotel from airport by the taxi driver who double the price. Be vigilant! Usually cost only 300hkd to get to the city from airport! Don’t pay and get ppl from the hotel if the price is not reasonable! They will help you!!
2 nachten verbleven in februari 2024
Reactie van Kenny Wong op 4 mrt 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Takeshi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Kenny Wong op 4 mrt 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Andrea, Wallis Island

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel- not too busy. Staff is friendly and helpful. Lots of restaurants and shops in the area and a quick walk to the sea front. A most enjoyable stay.
4 nachten verbleven in januari 2024
Reactie van Kenny Wong op 4 mrt 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Kathy A

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 night stay
Close to everything. The staff was wonderful. Nice size rooms, great shower pressure and soft towels. There was a good variety of breakfast foods. Will recommend to my fellow travelers and will be back.
2 nachten verbleven in januari 2024
Reactie van Kenny Wong op 4 mrt 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Louis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff.
4 nachten verbleven in januari 2024
Reactie van Kenny Wong op 4 mrt 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

YAT SUM RITA

3 nachten verbleven in januari 2024
Reactie van Kenny Wong op 4 mrt 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

6/10 – Redelijk

JUNKO

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
うーーーん。
窓の外が暗い。間接照明が暗すぎる。 湯船がなくてがっかり。 泊まってみたかったホテルだったけど、また同様の部屋のようだったら、もう泊まりたくない。他の部屋に興味がある。
部屋の感じは悪くないんだけど、暗いのでした。目が悪くなるくらい。
3 nachten verbleven in januari 2024
Reactie van Kenny Wong op 3 mrt 2024
Dear JUNKO,Thank you for your support and taking the time to share your feedback with us. We value your feedback and continue to strive to insure that all our guests have a memorable and unique experience, we regret that you left our Hotel less satisfied. Rest assured that we take all feedback seriously and shall review and make necessary improvement. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.Regards,Kenny WongAssistant Front Office Manager

8/10 – Goed

Murray

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Twas a great place to rest our heads while travelling.
4 nachten verbleven in januari 2024
Reactie van Kenny Wong op 4 mrt 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

Abiko

1 nacht verbleven in januari 2024
Reactie van Kenny Wong op 21 mei 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 – Uitstekend

YURIE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Kenny Wong op 4 mrt 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager