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Beoordelingen van Courtyard by Marriott Kuwait City

4 out of 5
Courtyard by Marriott Kuwait City
Al Shuhada Street, Kuwait City

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 51 van 113 beoordelingen" "
Gastenscore: 8 - Goed. 53 van 113 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 113 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 113 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 113 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

7,6/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2022

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2018
Reactie van Courtyard by Marriott Kuwait op 4 mrt 2018
Dear Anonymous, Thank you for sharing your review. It is a pleasure to learn that your overall stay was nice. We hope to welcome you again Kind Regards, George Aoun Cluster General Manager Marriott Hotels Kuwait

8/10 – Goed

Peter

Positief: Netheid, staat van de accommodatie en faciliteiten
Too expensive for the service you get
Did not get the Kingsize bed I paid for. Frontdesk charged 100KWD to my creditcard instead of making reservation of 100KWD (so I need to hope I get the difference back). Took 15m to retrieve my trolley that was only 5m away as they lack frontdesk staff. Restaurant was good with friendly staff.
1 nacht verbleven in september 2017
Dear Peter woods, Greetings from Courtyard by Marriott Kuwait Hotel. I would like to thank you for taking the time to review our hotel. We are happy to learn you enjoyed the restaurant and the service. We regret the inconvenience caused due to the payment procedure, during check-in. I would like to inform you that we are working to resolve this at the earliest, please accept our apologies. I would like to inform you that due to the high occupancy of the hotel the day of your check-in, the King room was not available, which was informed to you by our front desk and the twin room was offered. Please be informed that we have shared your feedback with the Front office department to ensure that this was an isolated issue and avoid similar situations from happening again in the future. We hope to welcome you again. Best Regards, George Aoun Cluster General Manager Marriott Hotels Kuwait

10/10 – Uitstekend

Mo

Positief: Voorzieningen
Best location in town. Extremely nice staff, specially the nice guy at the front desk. Very happy with my stay. 5 stars service Thank you courtyard
1 nacht verbleven in april 2024

10/10 – Uitstekend

SALEH

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
IN THE HEART OF CITY VERY CLEAN & TIDY
1 nacht verbleven in februari 2024

10/10 – Uitstekend

John H Young

7 nachten verbleven in januari 2024

10/10 – Uitstekend

Fahad

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Suzana

14 nachten verbleven in augustus 2023

10/10 – Uitstekend

Brian

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Kuwait Marriott was a wonderful place to stay. Beautiful hotel, exceptional buffet restaurant, very friendly and helpful staff. We also enjoyed the rooftop pool. Ok so the place wasn’t perfect, the windows were exceptionally dirty, maybe just the nature of Middle East cities. Meh, we would heartily recommend.
2 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

abdulwahab

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stay in this hotel many many times But condition of room and staff and amenities are down every time Last stay discovered no towels in the room , telephone not eorking to ask for towels Terrible management
3 nachten verbleven in november 2022

10/10 – Uitstekend

dalal

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
انصح به و بقوه
مريحه
1 nacht verbleven in juni 2022

8/10 – Goed

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2022

2/10 – Ontzettend slecht

Hernando

1 nacht verbleven in maart 2022

10/10 – Uitstekend

Mahmood

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2022

6/10 – Redelijk

abdulwahab m

Reisde met familie
I stay in this hotel many times in previous years Today in 2021 , it is out of dated Small rooms, old carpets, service is not so excellent , bad and old fashion shower hose moving with water pressure Will not stay again in this hotel
4 nachten verbleven in december 2021

10/10 – Uitstekend

Ali

Zakenreiziger
Positief: Netheid, personeel en service
6 nachten verbleven in november 2021

10/10 – Uitstekend

MOHAMMAD S

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

Ali Yousef

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2021

10/10 – Uitstekend

Hanan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The staff are great and cheerful and the stay is comfortable
1 nacht verbleven in juli 2021

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service
Dining service가 맛있는 호텔
Dining Service의 품질과 맛은 좋았지만 안내메뉴판에 있던 일식이 안된다고 하여 조금 실망했습니다. 예약시에 안내가 있으면 좋을거 같습니다. 전체적으로 깨끗하고 침대도 편안하나 에어컨 소리가 커서 신경이 쓰일 정도 입니다. 가구나 room분위기가 약간 old한 느낌입니다.
6 nachten verbleven in mei 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay bad check in
Stay was good however the check in and check out was slow
2 nachten verbleven in mei 2021

10/10 – Uitstekend

Maher

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing
Amazing
1 nacht verbleven in december 2020

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Hotel
Always choose this hotel for business travel to Kuwait. Complimentary hotel transfer to and from the airport is excellent. Hotel service is second to none and rooms are very tidy and clean. You even get good sports channels in room to keep up with the games going on back home!
2 nachten verbleven in maart 2020

10/10 – Uitstekend

Bashir

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2020

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Overall a comfortable hotel, but it's beginning to look a bit dated and could do with a rennovation.
2 nachten verbleven in maart 2020

10/10 – Uitstekend

Lamya

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2020

10/10 – Uitstekend

lamia

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2020

10/10 – Uitstekend

ElSult

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service Well trained pleasant staff Thanks
2 nachten verbleven in januari 2020

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2020

10/10 – Uitstekend

Harri

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2020

10/10 – Uitstekend

Khalid

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
الفندق يقع في موقع ممتاز ، وقريب من اهم المواقع في مدينة الكويت. كما انه يمتاز بالهدوء والنظافة الممتازة وكذلك الموظفين رائعين في مساعدة النزلاء. ويمتاز الفندق بمناظر جداً رائعة لمدينة الكويت ومنظر بحر الخليج.
3 nachten verbleven in januari 2020

8/10 – Goed

Jwahar

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Good Business Hotel, with a fantastic staff.
Fantastic Friendly, Helpful and Courteous Staff, Excellent location for a business trip. Free and friendly airport transport both ways. Hotel is a little aged, needs modernization, otherwise Clean and comfortable.
2 nachten verbleven in november 2019

10/10 – Uitstekend

Robson

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2019

8/10 – Goed

KHALIFA

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
It is in the middle of the city, which is perfect. Staff are good. Everything went fine except with the bed and pillows, they weren’t comfortable at all. It is just not a Marriott standard bedding.
1 nacht verbleven in oktober 2019
Reactie van Courtyard by Marriott Kuwait Hotel op 27 okt 2019
Dear Khalifa, Thank you for sharing your review. It is a pleasure to learn that your overall stay was nice. We appreciate your comments about the perfect location and the services provided. It is disappointing to learn that the bedding was not up to your expectation and caused inconvenience to you. I would like to inform you that our hotels only use the Marriott standard bedding line, but the brand beddings may wary sometimes. It is never our intent to disappoint our guests or deliver anything less than the best service. Your comment is noted and shared with the concerned department. We hope to welcome you again. Warm regards, Courtyard by Marriott Kuwait Hotel – Management

10/10 – Uitstekend

Kyung Een

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019
Reactie van Courtyard by Marriott Kuwait Hotel op 6 okt 2019
Dear Kyung Een, It is a pleasure to learn that your overall stay was nice. Thank you for the 10/10 review. It is a humbling experience each time our guest gives accolades, to the level of services provided, we hope to welcome you again. Warm Regards, Courtyard by Marriott Kuwait Hotel Management

10/10 – Uitstekend

Arif, Dubai

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was perfect in general, only the security barriers for the cars need to be more civilized.
2 nachten verbleven in september 2019
Reactie van Courtyard by Marriott Kuwait Hotel op 1 okt 2019
Dear Arif, Greetings from Courtyard by Marriott Kuwait City Hotel, Thank you for sharing your review. It is a pleasure to learn that your overall stay was perfect. We welcome your comment about the security barriers and apologize for any inconveniences caused; rest assured your feedback is escalated to the concerned department for necessary corrections. We hope to welcome you again. Warm regards, Courtyard by Marriott Kuwait Hotel – Management

10/10 – Uitstekend

James

Zakenreiziger
Positief: Netheid, personeel en service
Good front desk manager Anton
1 nacht verbleven in september 2019
Reactie van Courtyard by Marriott Kuwait Hotel op 29 sep 2019
Dear James, Thank you for this wonderful review; it is a pleasure to learn you appreciate the warm welcome and swift check-in service. It is a humbling experience each time our guest gives accolades, to the level of services provided. Anton is happy he was of help to you. We hope to welcome you again. Warm regards, Courtyard by Marriott Kuwait Hotel – Management

10/10 – Uitstekend

Dan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Courtyard Kuwait
Marriott courtyard is one of nicest hotels I stayed in. Staff are excellent and very helpful and friendly. I would fully recommend this hotel
6 nachten verbleven in juli 2019
Reactie van Courtyard by Marriott Kuwait Hotel op 7 aug 2019
Dear Dan, Thank you for this wonderful review; it is a pleasure to learn you appreciate the warm welcome and excellent swift check-in service. It is a humbling experience each time our guest gives accolades, to the level of services provided. We appreciate the words of recommendation. We hope to welcome you again. Warm regards, Courtyard by Marriott Kuwait Hotel – Management

10/10 – Uitstekend

DANISH

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bit expensive compared with other hotel but goodon
Good Hotel
6 nachten verbleven in juni 2019
Reactie van Courtyard by Marriott Kuwait Hotel op 7 aug 2019
Dear Danish, Greetings from Courtyard by Marriott Kuwait City Hotel. Thank you for taking the time to write this review. It is a pleasure to learn that you enjoyed your stay. It is with comments like these that we are able to deliver the best service to our guests. I would like to inform you that the rates are set as per the market rate for the similar category hotels. We hope to welcome you again. Warm regards, Courtyard by Marriott Kuwait Hotel – Management

8/10 – Goed

Eric

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bon séjour
1 nacht verbleven in juni 2019
Reactie van Courtyard by Marriott Kuwait Hotel op 7 aug 2019
Dear Eric, Greetings from Courtyard by Marriott Kuwait City Hotel. Thank you for taking the time to write this review. It is a pleasure to learn that you enjoyed your stay. It is with comments like these that we are able to deliver the best service to our guests. We hope to welcome you again. Warm regards, Courtyard by Marriott Kuwait Hotel – Management

8/10 – Goed

Bader

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2019
Reactie van Courtyard Marriott Kuwait op 23 apr 2019
Dear Bader, Greetings from Courtyard by Marriott Kuwait City Hotel, Thank you for taking the time to review. It is nice to learn that you enjoyed the check-in experience and the warm welcome. We would like to know how we could improve your experience , so we can deliver the best service for a memorable stay. Warm regards, Courtyard by Marriott Kuwait Hotel - Management

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was conveniently located in a central area. The staff is very friendly. The mall attached to the property is not very exciting.
6 nachten verbleven in maart 2019
Reactie van Courtyard Marriott Kuwait op 23 apr 2019
Dear Valued Guest, Thank you for sharing your review. It is a pleasure to learn that your overall stay was nice. We appreciate your comments about the perfect location and the services provided. We hope to welcome you again. Warm Regards, Courtyard by Marriott Hotel Kuwait Management

8/10 – Goed

Leonard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is excellent and so are the staff. The breakfast is also excellent. The weakness is the beds are very hard and the amenities in the bathroom as well as the linen is to say the least two star
3 nachten verbleven in maart 2019
Reactie van Courtyard Marriott Kuwait op 23 apr 2019
Dear Leonard, Thank you for taking the time to review Courtyard by Marriott Kuwait City Hotel. It is a pleasure to learn that you enjoyed your stay. We appreciate your positive feedback about the location of the hotel, the excellent services provided by the staff in addition to the breakfast buffet at the Atrium restaurant. We regret the inconvenience caused with regards to the linen and bed, your comment is noted and will be shared with the concerned department for further improvements. We hope to welcome you again. Warm Regards, Courtyard by Marriott Kuwait Hotel Management

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
A good business Horel
A good business hotel with a good breakfast and convenient location.
1 nacht verbleven in maart 2019
Reactie van Courtyard Marriott Kuwait op 23 apr 2019
Dear Anonymous, Thank you for taking the time to review Courtyard by Marriott Kuwait City Hotel. We are happy that your overall stay was nice and you liked the breakfast buffet at the Atrium restaurant including the location. It is a humbling experience each time our guest gives accolades, to the level of services provided We hope to welcome you again Warm Regards, Courtyard by Marriott Kuwait Hotel Management

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
호텔은 전반적으로 친절했고, 기대했던 수준의 서비스를 제공했습니다. 근처에 대형 쇼핑몰이 많아 쇼핑이나 식사하기도 편리했습니다. 직원들은 세세하게 신경썼으며 필요에 대해 적절한 해결책을 줬습니다.
5 nachten verbleven in maart 2019
Reactie van Courtyard by Marriott Kuwait op 23 apr 2019
Dear Anonymous, Greetings from Courtyard by Marriott Kuwait City Hotel. Thank you for this wonderful review; it is a pleasure to learn you appreciate the warm welcome and excellent swift check-in services provided that is personalized. It is a humbling experience each time our guest gives accolades, to the level of services provided. We are delighted that you enjoyed the direct access to Arraya mall is one of our forte and we are glad that you enjoyed the shopping experience. It is with comments like these that we are able to deliver the best service to our guests. We hope to welcome you again. Warm regards, Courtyard by Marriott Kuwait Hotel Management

10/10 – Uitstekend

Umesh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel in Kuwait - Very Central
Check-in staff and the entire experience was perfect. They make you feel so welcome. The food in the Indian restaurant was fantastic, the waiters were so friendly and so was Syed the chef.
1 nacht verbleven in februari 2019
Reactie van Courtyard by Marriott Hotel Kuwait op 23 mrt 2019
Dear Umesh, Greetings from Courtyard by Marriott Kuwait City Hotel, Thank you for this wonderful review; it is a pleasure to learn you appreciate the warm welcome and excellent swift services provided, that are thoughtful and personalized. It is a humbling experience each time our guest gives accolades, to the level of services provided. We are delighted to learn you had a great time at the Soul and Spice restaurant and appreciate our new menu items, Chef Syed is humbled by your comments and hope to welcome you again. Kind Regards, Courtyard by Marriott Hotel Kuwait Management

8/10 – Goed

Mohammed Hassan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good place
1 nacht verbleven in februari 2019
Reactie van Courtyard by Marriott Hotel Kuwait op 23 mrt 2019
Dear Mohammed, Thank you for taking the time to review Courtyard by Marriott Kuwait City Hotel. We are happy that your overall stay was nice and you liked the hotel. We hope to welcome you again Kind Regards, Courtyard by Marriott Hotel Kuwait Management

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
It is the same with no changes in either the interior design or furnishings. Since I first stayed in 2007/2006
5 nachten verbleven in februari 2019
Reactie van Courtyard by Marriott Hotel Kuwait op 23 mrt 2019
Dear Valued Guest, Thank you for sharing your review. It is a pleasure to learn that your overall stay was nice. We value our guests feedback and we would like to add that we have done few refurbishment to the rooms and the Atrium restaurant including the furniture and added the new category VIP rooms as well. We hope to welcome you again. Kind Regards, Courtyard by Marriott Hotel Kuwait Management Courtyard by Marriott Hotel Kuwait Management

8/10 – Goed

yahya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in februari 2019
Reactie van Courtyard by Marriott Kuwait op 25 mrt 2019
Dear Yahya, Thank you for taking the time to write this review. We would like to know how we could improve your experience concerning the room, so we can deliver the best service for a memorable stay. Warm regards, Saleh Albataineh General Manager

10/10 – Uitstekend

Y

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel Spacious room Friendly staff Conviniant location
1 nacht verbleven in december 2018
Reactie van Courtyard by Marriott Kuwait Hotel op 2 jan 2019
Dear Y, Thank you for taking the time to review Courtyard by Marriott Kuwait City Hotel, following your recent stay. It is a pleasure to learn that you enjoyed the location and services provided in addition to the spacious well-equipped room. We hope to welcome you again. Kind Regards Courtyard by Marriott Hotel Kuwait Management