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Beoordelingen van Driftwood Inn

2 out of 5
Driftwood Inn
2764 W US Hwy 90, Lake City, FL

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 258 van 686 beoordelingen" "
Gastenscore: 8 - Goed. 228 van 686 beoordelingen" "
Gastenscore: 6 - Redelijk. 110 van 686 beoordelingen" "
Gastenscore: 4 - Matig. 53 van 686 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 37 van 686 beoordelingen" "

8,4/10

Netheid

8,2/10

Personeel en service

7,2/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldig!!!
Goed onderhouden en zeer schoon motel! Vriendelijk personeel en veel restaurants en winkels in de buurt. Absolute aanrader!
1 nacht verbleven in september 2018
Reactie van jp op 21 sep 2018
thanks see you soon

10/10 – Uitstekend

Ray

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
No
1 nacht verbleven in april 2024

4/10 – Matig

Rebecca

Reisde met huisdieren, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The room was nothing fancy and served its purpose. A couple weeks before our stay I canceled our original reservation and booked a dog friendly room. I selected PAY AT PROPERTY. BEFORE ARRIVAL my card was charged for the original reservation which was $40 more expensive - allow me to add it was also the incorrect card.. Upon arrival the owner of the hotel said she would hold the extra as the deposit and would refund it upon check out which was fine, but she was rude and super annoyed that we needed a dog friendly room (hence the hole reason I booked a new reservation!). There are cameras outside of every room. One night the owner called down to the room and said we were parked in the wrong spot and needed to move our vehicle in front of our door. If that is a rule in needs to be made clear to all guests because someone was parked in that spot hence why we didn’t. I did get my refund but after the same lady walked down to inspect the room herself. The location was fine, room was fine, but next time I will look elsewhere because of the lack of customer service and rude owners.
2 nachten verbleven in april 2024
Reactie van Management. op 29 apr 2024
Dear Rebecca,We apologiize for the mix up of the credit card that happened due to reservation change.We do not have cameras outside every room,they are at intervals and for guest safety.And since it is a small property every room has their parking outside their designated room number.You had 2 vehicles and that's the only reason of her requesting you to park the second vehicle a little further away so that the arriving reservation would not be inconvenienced.We apologize on her behalf. Like all the other guests before returning the deposit room is always checked,we have mentioned the damage deposit at check and that will be returned after room check.. Our apologies again.

10/10 – Uitstekend

steven

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Sergei

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Stains on bed linen, Stains on towels, hair on towels and in the bathroom. Not very clean.
1 nacht verbleven in april 2024

8/10 – Goed

Arthur

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, comfortable bed. Staff were very welcoming. NO BUGS
1 nacht verbleven in april 2024
Reactie van Management op 14 apr 2024
Dear Guest,We’re happy to hear that you had a great experience with us and we look forward to seeing you again soon.

10/10 – Uitstekend

Miguel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Muy buena.
4 nachten verbleven in april 2024
Reactie van Management op 14 apr 2024
Dear Guest,Thank you for taking time to share your experience with us and we look forward to seeing you again.

6/10 – Redelijk

Susan

1 nacht verbleven in april 2024

6/10 – Redelijk

Mijailo

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Staat van de accommodatie en faciliteiten
Smells terrible
1 nacht verbleven in april 2024
Reactie van Management op 8 apr 2024
Dear Guest,We apologize for the issue that you experienced during your stay. Had you informed us after we would have moved you to another room of your satisfaction.Our apologies again.

10/10 – Uitstekend

Sarah, Greenwood

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The bed is the most comfortable hotel bed I’ve slept on in ages. The room is clean and has all the necessities we need for a good night’s sleep. It’s just across from a Walmart and close to the highway and restaurants.
1 nacht verbleven in maart 2024
Reactie van Management op 31 mrt 2024
Dear Guest,We’re happy to hear that you had a great experience with us and we hope to see you again soon.

10/10 – Uitstekend

Donalle

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The walk in showers are really big. The beds are comfortable and the pillows are very soft.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Just didn't like a non-smoking room to smell like smoke... Will not keep me from staying again... I was fully aware of them going through a non smoking conversion...
2 nachten verbleven in maart 2024
Reactie van Management op 17 mrt 2024
We appreciate your taking out the time to share your experience with us. We will make sure to make your stay pleasant for the future

10/10 – Uitstekend

Kimberley

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was fine, nothing special, a good place to sleeping. The only downfall, they didn’t clean the microwave. We found molding pizza in it.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

CHISLETT

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Nothing fancy but adequate. Near restaurants and movie theater. Staff very friendly. No pool or hot tub.
1 nacht verbleven in maart 2024
Reactie van jp op 10 mrt 2024
Thanks for staying with us see you soon.

8/10 – Goed

Kimberley

Reisde met familie
Positief: Voorzieningen
The room was clean but had a bad smell.
1 nacht verbleven in maart 2024

8/10 – Goed

katina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

8/10 – Goed

Mike

Reisde met familie
Positief: Personeel en service
Older hotel
1 nacht verbleven in februari 2024

10/10 – Uitstekend

ANNA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's a roadside, older motel, but the room was clean and the bathroom sparkling. Peggy at the front desk was very friendly and sweet. TV had loads of channels, big desk and comfy chairs. Beds were very comfortable. Would like more pillows, but we slept soundly. The premises was very quiet and we felt safe. Red Lobster across the street and lots of stores and restaurants, etc.
1 nacht verbleven in februari 2024
Reactie van Management op 25 feb 2024
Dear Guest,We appreciate your taking the time to share your experience with us and we look forward to seeing you again.

10/10 – Uitstekend

Diana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, felt safe, and staff was very friendly! Will stay again.

6/10 – Redelijk

sheree

Reisde met partner
Positief: Netheid, personeel en service
Older but clean. Safe. Good price for one night.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Tim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice. Will stay again.
1 nacht verbleven in december 2023

4/10 – Matig

Craig

Negatief: Netheid, staat van de accommodatie en faciliteiten
Needs some work
Friendly receptionist but bedspread stained and dirty.
1 nacht verbleven in december 2023
Reactie van Management op 25 dec 2023
Dear Guest,Thank you for taking out the time to review your stay with us and we apologize for the issue mentioned by you. We have discussed this with our staff and have replaced it. Our sincere apologies.

2/10 – Ontzettend slecht

Deshawn

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wouldn’t recommend anyone staying here, roaches crawling the walls , also management is terrible , they don’t communicate with eachother nobody ever knows what’s going on in the office they don’t properly book your stay and then will bang and kick at your door to tell you they’ve made a mistake and demand your wife to get out while your away at work this place is horrible and needs to be shut down they owner is very rude I would sleep in my car before I gave them any money
4 nachten verbleven in december 2023
Reactie van Management. op 22 dec 2023
Dear Guest,You stayed with us with your reservation for 4 nights and not once did you complain about the roaches .And had to payt for the 5th night which you did"nt and on the 6th after the management knocked along with the housekeeping for apyment.The management did apologise for the the confusion. But never did kick the door.

6/10 – Redelijk

Cassie

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid
it was good for what it was.
3 nachten verbleven in december 2023

10/10 – Uitstekend

Susan Marie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Management. op 5 dec 2023
Dear Guest,We appreciate your taking out the time to review your stay with us. We look forward to taking care of you again.

4/10 – Matig

Letitia

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We drove from Houston to Lake City on our way to our home in Cape Coral. Picked this hotel because of the rating it got and convenience to the HWY. When we arrived nobody was in the office and I rang the bell. A Testy woman came out letting me know I had interrupted her walk. I gave her my ID and my credit card. She asked if I had a pet and I told her yes and then she reprimanded me for not booking the room with our pet. I booked through Expedia and checked and there wasn’t any choices where I could do that and I told her that. She charged me the $15 which I wasn’t upset about I’m more upset with her snotty attitude and mean spirit. She also took a picture of my credit card and I asked her what was to become of that piece of paper with ALL my credit card info and she told me at 11 am it would be shredded. WOW! We would be long gone! In the morning we got ourselves ready and packed our car. I told my husband that they had coffee in the office beginning at 7, it was 7:06 at the time so he walked over and the office door was locked. So much for coffee. Room was old and outdated, the toilet rocked back and forth when you used it. Beds were hard, flat and painful, pillows flat and old. I doubt I would ever stay there again. Especially how I got treated when I walked in. So unnecessary especially when you have been in a car since 4 am it is was 5 when we arrived.
1 nacht verbleven in november 2023
Reactie van Management. op 5 dec 2023
Dear Guest,We have discussed this issue with our team and coached and we apologize profusely and hopefully you will give us another chance in the future. Our sincere apologies again.

4/10 – Matig

David

Reisde met huisdieren, Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
There was not much to like about this place, really. It was 49 degrees at nite. There was no heat in the room, unit was broken, no blankets on the bed and none to be found. No coffee maker in the room. The room was very dated. Very unacceptable for the price. Will never stay there again.
1 nacht verbleven in november 2023
Reactie van Management. op 28 nov 2023
Dear Guest,The heat is working in the room and we have extra blanket in the drawer. Had you called the front desk the manager would have helped you. WE have a guest staying in the same room and have not heard any complaints about the heater. We apologize for the inconvenience.

4/10 – Matig

Michael

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Economy
Looking for a bargain? This is it! You get what you pay for here. Wore out bed spreads and mattresses. This hotel is conveniently located for restaurants and water pressure is great! But the rooms are in much needed updates.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Shawn

1 nacht verbleven in november 2023

10/10 – Uitstekend

Janie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This an older property, but well maintained, clean and the staff were very good. Being a motel, parking is right outside of the room, which is great. Will certainly stay again.
1 nacht verbleven in oktober 2023
Reactie van Management. op 15 nov 2023
Thanks for staying with us see you soon.

10/10 – Uitstekend

Miguel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding
1 nacht verbleven in november 2023
Reactie van Management. op 11 nov 2023
THANKS FOR STAYING WITH US SEE YOUJ SOON.

2/10 – Ontzettend slecht

Shantail

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not paying to sleep with Roaches
The places got Roaches, stain on bedspread, outlets didn’t work, nasty hotel.
3 nachten verbleven in november 2023
Reactie van Management op 7 nov 2023
Dear Guest,We apologize for the unpleasant experience you had with us. The manager offered to move you to another room and when you checked out all the lights were on in the room. We checked the room for roaches but didn’t find any and have rented that room twice after your stay and have not had any issues. We apologize again.

10/10 – Uitstekend

Carlos Andres

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Management. op 6 nov 2023
Thanks for staying with us see you soon.

4/10 – Matig

James

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I really wanted to like it, but was disappointed at each turn. The check in was easy and the gal was pleasant. The looked good at first glance. Then I got a little closer. Multiple large spots of something discolored on the bedspread. No ventilation in the bathroom, except the window open to the outside at 85degreesand humid weather. The Two tiny pillows on the bed. The towels and sheets were of the lowest quality possible. Lights didn't work. And I saw a pretty good sized" palmetto bug" walking around in the room.
1 nacht verbleven in oktober 2023
Reactie van Management op 1 nov 2023
Dear Guest,We apologize for the unpleasant experience you had with us. We have discussed this with our concerned department and are working on it. Hopefully you will give us another chance in the future. Our sincere apologies again.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Management. op 20 okt 2023
Thanks for staying with us see you soon.

10/10 – Uitstekend

Monika

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Will stay there again
I totally would stay there again. The room was clean, the bed comfortable, slept the whole night. The only thing that needed to be done in my eyes is to put some WD40 in the next room's door hinges so it won't make noise when they open the door. (let front desk know). Thanks Jag and everyone. No breakfast, but that was OK.
1 nacht verbleven in oktober 2023
Reactie van Management. op 18 okt 2023
Thanks for let us know so we can fix the problem see you soon.

10/10 – Uitstekend

Victoria

Zakenreiziger, Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was nice. The room was clean and I liked that it had a tub. It was a good place to stay the night and it was quite. They are also pet friendly. I would stay again.
1 nacht verbleven in oktober 2023
Reactie van Management. op 11 okt 2023
Thanks for staying with us see you soon.

6/10 – Redelijk

Laurie

1 nacht verbleven in oktober 2023
Reactie van Management. op 9 okt 2023
Thanks for staying with us see you soon.

10/10 – Uitstekend

shannon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was older but remodeled very clean nice staff. Only wish they had breakfast.
2 nachten verbleven in september 2023
Reactie van Management. op 1 okt 2023
Thanks for staying with us see you soon.

8/10 – Goed

Douglas alan

Zakenreiziger, Reisde met huisdieren
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pleasantly surprised the bathroom had just been redone and the fridge and microwave were a nice touch
2 nachten verbleven in september 2023
Reactie van Management. op 29 sep 2023
Thanks for staying with us see you soon.

4/10 – Matig

Heather

1 nacht verbleven in september 2023
Reactie van Management. op 21 sep 2023
what was wrong in the room if you let us know we can fix it .but if we ask for new reservason and you did not like it then sorry for that.

8/10 – Goed

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
First visit
My arrival was delayed, so I called in the afternoon and was told no problem. When I did finally arrive after 11PM, the lady at the desk had my paperwork all ready to go, so there was no problems at all. The room was as described by other reviewers. Very neat and clean. AC worked just fine and not too loud. To be honest, the beds have probably seen better days, but they were not that bad. Just a little on the soft side to me. I had no issues with noisy neighbors, but as tired as I was, I probably would not have heard anything anyway. Over all, the place was just fine and well worth the price. There were cheaper options on Hotels.com, but most had poor reviews. I think I definitely made the right choice and would have no problem returning in the future.
1 nacht verbleven in september 2023
Reactie van Management. op 18 sep 2023
Thanks for staying with us see you soon.

8/10 – Goed

Jennie

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed one night, had 2 dogs, they had a little area at the back of the property that worked perfect for the dogs. Many places to eat around the area. Overall it was a good stay
1 nacht verbleven in september 2023
Reactie van Management. op 18 sep 2023
Thanks for staying with us see you soon.

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The air conditioning was off when we arrived and it took a while for the room to cool off. The bathroom window was wide open, the cleanliness was okay but not great.
1 nacht verbleven in september 2023
Reactie van Management. op 17 sep 2023
Dear Guest,We appreciate your taking the time to review your stay at our property. We apologize for the room and have discussed it with our team so it doesn't happen again for our future guests. Hope you will give us another chance in the future. Our sincere apologies again.

10/10 – Uitstekend

Lynde

1 nacht verbleven in september 2023
Reactie van Management. op 28 sep 2023
Thanks for staying with us see you soon.

8/10 – Goed

dawn

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
This is an older kinda if classic style motel. We arrived late( midnight) but the lady came quickly upon ringing the service bell. It was obvious that she had been asleep but she was very nice and she handled everything quickly upon check in. While older and maybe in need of a little refreshing, it was clean and comfortable. Beds are extremely firm as you would expect in an inexpensive stay, but the pillows were extremely soft. We booked this room for a quick overnight en route to our destination and I would stay here again
1 nacht verbleven in september 2023
Reactie van Management. op 8 sep 2023
Thanks foe staying with us see you soon.

8/10 – Goed

Charles

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Older but nice. Comfortable
1 nacht verbleven in september 2023
Reactie van Management. op 5 sep 2023
Thanks for staying with us see you soon

6/10 – Redelijk

Bill

1 nacht verbleven in augustus 2023
Reactie van Management. op 20 aug 2023
Thanks for staying with us see you soon.

2/10 – Ontzettend slecht

Merdice

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in augustus 2023
Reactie van Management. op 12 aug 2023
Dear Guest,We apologize for the unhappy experience at our property. As per our policy you were not of age and since it was same day reservation there was no cancellation.Our sincere apologies again.

10/10 – Uitstekend

Reginald

2 nachten verbleven in juli 2023
Reactie van Management. op 24 jul 2023
Thanks for staying with us see you soon.