Dear Kelcie,We understand we should have gotten your room right the first time, and we are very sorry for our shortcomings. Rest assured that your remarks will be shared with the respective teams so improvements can be made. Thank you for making your voice heard.

Dear Fernando,We are so sorry that our accommodations failed to meet your expectations. Rest assured, your feedback is vital as we constantly aim to improve and enhance our guest experience. We hope you consider returning down the line for a better visit.

Dear Derrick,Based on your review, it is clear that you did not have a pleasant experience. In order to better address specific issues, we encourage you to reach out to us with additional information regarding your experience. In addition, for all billing inquiries, please reach out to the third-party site you booked with, as they will be the best ones to assist you. Thank you for your time.

Dear Sheila,Our team members strive to provide prompt and courteous service at all times, so while we're happy to hear that our front desk team had a positive impact on your visit, we're very disappointed to learn about the concerns you had during your stay. It's important that every guest feels comfortable and safe while on-site, and we assure you that this will be looked into. Should you wish to discuss your visit further, please do not hesitate to reach out to us offline.

Dear Ted,Thank you so much for the feedback. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your comments will be discussed internally and we'll work to make improvements where necessary. Please consider giving us another chance soon; we're confident that we can impress you.

Dear Valentina,It's disheartening that your time with us thoroughly failed to please you. If you would like to discuss your concerns further, we kindly ask that you reach out to us offline at your earliest convenience. We wish you all the best and hope your travels are safe and pleasant.

Dear James,Thank you so much for the feedback. We're sorry to hear that you didn't have a good time with us overall. In order to better address specific issues, we encourage you to reach out to us with additional information about how we could have improved your visit. We hope to hear from you soon.

Dear Bennett,The safety and comfort of our valued guests remain our top priority, and we regret that you felt otherwise on this occasion. Rest assured, your feedback is appreciated and will be shared with the respective teams as we constantly work hard to improve and enhance our guest experience. In the future, we hope you consider returning and giving us another chance to change your perceptions.

Thank you for reaching out, though we regret the experience you've described. Please don't hesitate to let us know how we could've improved your time with us, as we continually strive to improve and enhance our guest experience. Down the line, we hope you consider returning for a better visit.

Dear Stacey,Based on your rating, it is clear you did not enjoy your visit. Specific feedback serves us best, so please consider sharing your experience in more detail so we can learn and seize the opportunity for improvement. Thank you.

We are most grateful for you detailing your experience. However, we sincerely apologize for the concerns you had with your rooms. This is not indicative of the quality stay we aim to deliver. That said, we will review your comments with our housekeeping and maintenance teams to ensure our rooms are in tip-top shape for future guests. An experience like this is not one that we are proud of and do not want to be repeated. Your feedback is appreciated, and safe travels.

Dear Scarlett,We sincerely regret that you may have encountered some issues with pests. Although we undergo regular pest control procedures, we will complete an evaluation to determine where we may have fallen short during your stay. Thank you for bringing this to our attention, and please consider returning down the line for a better experience.

We're sorry to hear that you didn't have a good experience with us, and we apologize for any cleanliness concerns. This is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Our housekeeping team will be sure to give your room the attention it deserves and make changes where necessary. Thank you, and we hope to see you again in the future.

We welcome all feedback from our guests and use it as an opportunity to monitor guest satisfaction continuously. It appears that we fell short of your expectations this time around and that your stay was not up to our usual standards. For that, we apologize. We will use your comments to ensure this is not a shared experience for future guests. If you travel back this way in the future, we would be grateful for another opportunity to demonstrate our true dedication to the guest experience. Until then, we wish you safe travel ahead.

Dear Paula,Your experience is not what we aim for, and we apologize for not meeting your expectations. Our housekeeping team has high standards when preparing our rooms for guests and will address any concerns immediately. Additionally, our team will discuss internally how to better clarify our policies. This is not the lasting impression we want you to have. Please come back and stay with us if you travel back to Lake City again!

Dear Gregorio,We aim to deliver a great stay to our guests. It appears that our location was ideal for your plans in Lake City. However, based on your rating, it looks like we have some work to do. If you wish to share details of your visit so that our team has the opportunity to improve, we would be most grateful for it. Safe travels, and we hope for a future opportunity to host you again.

Dear Tommy,Cleanliness is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. We'll be sure to have our housekeeping team look into your comments and make improvements where necessary. Thank you, and we hope you'll give us another chance soon.

Dear Lorraine,We cannot apologize enough for what you dealt with during your time with us. Guests are encouraged to notify us of any issues they encounter so we may assist them, and we apologize if we were unaware of your concerns. The next time your travels bring you our way, we hope you'll revisit us for a better overall experience.

Dear Billy,We are so sorry for your experience. Our maintenance team will follow up on your concerns and make corrections where necessary. Thank you for bringing these matters to our attention.

Dear Nanette,Thank you for taking the time to share your thoughts with us. We are glad that you found our sheets to be clean. However, we are disheartened that we were unable to meet all of your standards. What you are describing is not typical of the high standards that our team strives to maintain. Your feedback is valuable to us, and we will be sure to share your thoughts with our team for improvement. Please consider booking another stay with us in the future so we can show you a much better experience.