1. Not fit for purpose as holiday accommodation. Bedroom 3 was a disgrace, infested by mosquitoes, very small, 2.2metres square. My daughter who had slept in that room for one night, got severely bitten by mosquitoes.
2. Broken mosquito screens in bedrooms 1 & 2, so we had to keep windows in bedrooms shut at all times. Also beds in room 2 were very small, only suitable for children.
3. No mechanical ventilation in either bathrooms, and there were no mosquito screens on opening windows.
4. Very difficult/impossible to open/close/lock front and back doors, so considered insecure and unsafe.
5. Overloaded electric extension flexes in both lounge room and kitchen, the latter had only one accessible point served by an extension flex for electric kettle, toaster, coffee maker AND microwave, so considered unsafe.
6. Very poorly equipped kitchen, no decent saucepans. Impossible to use table and four chairs in kitchen in such a small space.
7. Very cold pool,(advertised as heated)
8. Alarm was not working.
9. Poor communication from owner Pascual on site. Three times he did not answer telephone when needed in emergencies.
10. Power blackout on night 3. Had to sort out ourselves, as Pascual did not answer his phone. We had to find fuse box, restore lighting, all before Pascual finally appeared.
CONCLUSION
We considered this property was completely unfit to stay in for another night. As our daughter had suffered multiple mosquito bites, well over 100, and with advice from the local pharmacy, we decided that we had no alternative but to return home early after only three nights, to seek medical advice from our own doctor. We therefore felt justified in claiming a full refund, plus the expense of changing our return flights.
Finally, I feel very sad to have to write this bad review, as we actually loved the Canary Islands, and this was our first visit. We had one very happy and successful week on the neighbouring island of Fuerteventura, before transferring to Lanzarote, and 29 Las Terracitas!!