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Beoordelingen van Grupotel Cinco Plazas

3 out of 5
Grupotel Cinco Plazas
Calle Anzuelo,56, Tías

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 56 van 114 beoordelingen" "
Gastenscore: 8 - Goed. 35 van 114 beoordelingen" "
Gastenscore: 6 - Redelijk. 13 van 114 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 114 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 114 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Dean

Reisde met familie en kleine kinderen
Cold pool
10 nachten verbleven in april 2024

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Reception staff very helpful. Very clean from pool area to appartment lovely touch. having a bottle of water when you get there. Will be back
3 nachten verbleven in maart 2024
Reactie van Grupotel Cinco Plazas op 22 mrt 2024
Dear John,Thank you for your comment and for sharing your feedback. We appreciate you so positively valuing our staff, cleanliness, and your desire to come back to stay at our community. Looking forward to welcoming you back. Best regards.

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room allocated was spacious and reasonably appointed although shower poor with spluttering flow and tepid water
4 nachten verbleven in maart 2024
Reactie van Grupotel Cinco Plazas op 22 mrt 2024
Dear David,Thank you for your review and for staying in our apartments. We are very grateful to him for his great appreciation. Looking forward to welcoming you back. Best regards.

10/10 – Uitstekend

Nichola

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient and lovely staff
4 nachten verbleven in februari 2024
Reactie van Grupotel Cinco Plazas op 22 feb 2024
Dear Nichola, Thank you for your review and for staying in our apartments. Thank you for your positive feedback, especially for highlighting our staff. Looking forward to welcoming you back. Best regards.

10/10 – Uitstekend

J

Positief: Netheid, comfort kamer
5 nachten verbleven in februari 2024
Reactie van Grupotel Cinco Plazas op 12 feb 2024
Dear J,Thank you for sharing for feedbak and for having stayed in our apartments.We are so happy to hear that you enjoyed your vacation in our apartments. . Looking forward to welcoming you back. Best regards

6/10 – Redelijk

Paula

Reisde met een groep
Nice hotel with nice staff
7 nachten verbleven in januari 2024
Reactie van Grupotel Cinco Plazas op 12 feb 2024
Dear Paula,Thank you very much for your review and for staying in our apartments. We appreciate how highly you have valued our staff and our apartments. Looking forward to welcoming you back. Best regards

6/10 – Redelijk

Paula

Reisde met familie
Good location
Accommodation suitable for what was needed - good location
7 nachten verbleven in januari 2024
Reactie van Grupotel Cinco Plazas op 12 feb 2024
Dear Paula,Thank you so much for your comment and for sharing your feedback. We appreciate how highly you have rated the location of the community. Looking forward to welcoming you back. Best regards.

8/10 – Goed

Paul

Positief: Netheid, comfort kamer
Cinco Plaza
The rooms are basic and need a bit of tlc. Good size and we had what we needed. The shower leaked but there was a mop 🙄. This was reported but no outcome. One pool was freezing the other heated. Great spot to the strip but up axateep hill if you don't have great mobility.
7 nachten verbleven in januari 2024
Reactie van Grupotel Cinco Plazas op 12 feb 2024
Dear Paul, Thank you very much for your review and for staying in our apartments. We appreciate how highly you have rated our community and are sorry to hear about your shower. Looking forward to welcoming you back. Best regards.

10/10 – Uitstekend

Joanna

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here four times now and always fantastic. Really nice and clean with modern feel. Great location.
2 nachten verbleven in december 2023
Reactie van Grupotel Cinco Plazas op 10 jan 2024
Dear Joanna, Thank you so much for your comment and for sharing your feedback. We are glad to hear that you enjoyed your vacation and thank you for enjoying your vacation in our apartments again and for rating the location and cleanliness so positively. Looking forward to welcoming you back. Best regards

6/10 – Redelijk

Emma

1 nacht verbleven in december 2023
Reactie van Grupotel Cinco Plazas op 10 jan 2024
Dear Emma,Thank you very much for staying in our Apartments. Thank you for your positive reviewLooking forward to welcoming you back. Best regards

8/10 – Goed

Neil

1 nacht verbleven in december 2023
Reactie van Grupotel Cinco Plazas op 10 jan 2024
Dear Neil Thank you very much for staying in our Apartments. We appreciate the good opinion you have had of our apartments. Looking forward to welcoming you back. Best regards

10/10 – Uitstekend

Coralie

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Très bon hôtel, chambre de grande taille literie agréable. Très bonne communication avec le Staff.
2 nachten verbleven in december 2023
Reactie van Grupotel Cinco Plazas op 10 jan 2024
Chère Coralie, Merci beaucoup pour le commentaire et pour avoir partagé vos commentaires. Nous vous remercions d’avoir une grande importance pour notre appartement et notre personnel. Au plaisir de vous accueillir à nouveau. Sinceres salutations.

10/10 – Uitstekend

Susan

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in november 2023
Reactie van Grupotel Cinco Plazas op 10 jan 2024
Dear Susan,Thank you for staying at our apartments and for sharing your feedback. Looking forward to welcoming you back. Regards.

10/10 – Uitstekend

Diane

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lovely clean spacious apartment in a good location. Very helpful friendly staff.
8 nachten verbleven in november 2023
Reactie van Grupotel Cinco Plazas op 10 jan 2024
Dear Diane, Thank you for your comment and sharing your feedback.We appreciate you so highly reviewing our staff, cleanliness and location of our apartments. Looking forward to welcoming you back. Regards.

8/10 – Goed

Juan Antonio

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Todo muy bien, buena experiencia en general.
1 nacht verbleven in oktober 2023

4/10 – Matig

Nabil

5 nachten verbleven in oktober 2023

6/10 – Redelijk

Lorna

Reisde met een groep
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
This is our third stay at cinco, didnt enjoy as much as previous, was too busy and getting a lounger around the pool was a real nightmare we were only able to go round the pool once in a week due to this. We counted 57 towels on loungers with no one using then the next day 53 absolutely disgusting and needs to be better managed. We spoke to reception who just told us to see the life guard but this should be monitered. Towels were being laid down at 4am as we arrived back to our apt. Never known it so bad. Not sure we would stay again during a busy time for this reason. Room was not cleaned enough, we were left with dirty towels and no toilet paper. Even after calling reception no one came with these. Shame as we had enjoyed previous stays.
7 nachten verbleven in september 2023
Reactie van Grupotel Cinco Plazas op 4 okt 2023
Dear Lorna, Thank you very much for your comment and for staying in our apartments. We remove the towels from the hammocks that are not being used after a reasonable amount of time. We are sorry for what you told us. Looking forward to welcoming you again. Greetings.

4/10 – Matig

Lorraine

Reisde met familie
Negatief: Netheid
8 nachten verbleven in augustus 2023
Reactie van Grupotel Cinco Plazas op 4 okt 2023
Dear Lorraine, Thank you for booking at our complex and for sharing your opinion. Looking forward to welcoming you again.Regards

10/10 – Uitstekend

Emma

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lovely clean an specious apartments! Handy man on hand within 10 mins if any problems which was amazing! Pool cleaned thoroughly every day! Ideal for families in the holiday months! Great location less than a 5 min walk to strip and beach. Definitely visit again👍☀️🏖️
14 nachten verbleven in augustus 2023
Reactie van Grupotel Cinco Plazas op 4 okt 2023
Dear Emma,Thank you very much for your comment and for staying in our apartments. We appreciate how highly you have rated our complex and our staff. Looking forward to welcoming you again. Greetings

8/10 – Goed

Rachel

Reisde met familie
Positief: Netheid, comfort kamer
August 2023
Apartments were clean large and spacious. Air con was great. Few small ants about the place. John as entertainer was excellent and got everyone involved. Sun beds were a joke with towels out and every bed claimed by 7 in the morning!
10 nachten verbleven in augustus 2023
Reactie van Grupotel Cinco Plazas op 4 okt 2023
Dear Rachel, Thank you very much for your comment and for sharing your opinion. We thank you for your review and how highly you have rated our apartments and the entertainment. Looking forward to welcoming you again. Greetings.

8/10 – Goed

Therese

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
10 nachten verbleven in juli 2023

8/10 – Goed

David

Reisde met familie
Positief: Netheid, comfort kamer
Family holiday stay
Good hotel good location
9 nachten verbleven in juli 2023

8/10 – Goed

Alan

Reisde met partner
Positief: Netheid
8 nachten verbleven in juli 2023

6/10 – Redelijk

Vincenzo

Reisde met partner
Purtroppo abbiamo trovato uno dei 2 letti affossato,le piscine affollate,vicino alla spiaggia e ai servizi sicuramente per chi non vede il mare tutto l'anno è un ottima scelta,pe noi è stato un punto d'appoggio per una notte e più di quello non farei.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Roberto

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Recepción muy atentos y amigables
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Peter

Reisde met familie
Positief: Netheid, comfort kamer
16 nachten verbleven in april 2023

8/10 – Goed

Peter

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Spacious, basic, clean apts
Apts were basic but clean and spacious and very quiet at night. Beds were very comfy.. shower was great.
6 nachten verbleven in april 2023

10/10 – Uitstekend

Anthony

Positief: Netheid, comfort kamer
7 nachten verbleven in april 2023

10/10 – Uitstekend

Joan

Reisde met familie
Positief: Netheid, comfort kamer
Lovely apartment. Great location. Clean and
8 nachten verbleven in april 2023

2/10 – Ontzettend slecht

Yanet

Reisde met familie
Negatief: Netheid, comfort kamer
Cucarachas en los 3142
2 nachten verbleven in april 2023

10/10 – Uitstekend

Carol

Positief: Netheid, comfort kamer
2 nachten verbleven in maart 2023

4/10 – Matig

Maria Elena

Reisde met partner
Negatief: Netheid, voorzieningen
Me gusto el trato del personal. Muy amables No me gustó el apartamento pues había cucarachas y las camas no son cómodas
3 nachten verbleven in maart 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Ferieopphold
Rolig bassengområde for voksne, eget område for barn. Sentral beliggenhet, anbefales.
14 nachten verbleven in februari 2023

4/10 – Matig

robert

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
broken tiles in swimming pool cockroaches no kettle had to ask for it they say was a shortage window would not lock had to get someone to repair it no sunlight in room we asked for a upper balcony view ended on the ground floor facing the laundry place on the back a main rd opposite the supermarket even though there were other rooms as other member of our group stay there with rooms next to them they have a place for stray cats to come and feed so cats around

8/10 – Goed

Gerard

Positief: Netheid
Bathroom fittings need replacing , sink plug shower head falling apart
2 nachten verbleven in januari 2023

8/10 – Goed

Paul

Reisde met een groep
Positief: Netheid, comfort kamer
Good for families
Lots of apartments built around swimming pools. There's a cat area which is nice. Not a lot of parking available. 5 minutes walk from the beach via a steep hill. There's a supermarket next door and a pub/restaurant above it which is really good.
4 nachten verbleven in januari 2023

8/10 – Goed

Alan

Positief: Netheid, comfort kamer
Cinco plaza
Great apartments in a good location, comfortable and clean, would definitely use again.
2 nachten verbleven in januari 2023

6/10 – Redelijk

Kristin B.

Negatief: Netheid
Kunne vært bedre!
Litt dårlig renhold, lytt og ikke mulighet til å sette på varme når det ble kaldt på natten.
8 nachten verbleven in januari 2023

10/10 – Uitstekend

Paul

Reisde met familie
Positief: Netheid, comfort kamer
Great hotel
Simply couldn’t fault the hotel at all. Great location , very clean, nice staff, no issues getting sun beds Highly recommend
6 nachten verbleven in december 2022

8/10 – Goed

Elena

7 nachten verbleven in december 2022

8/10 – Goed

Gary

Positief: Netheid, comfort kamer
Nice place. Big 1 bedroom apartment. The only small complaint would be the fridge but apart from that it was nice. The hill up to the complex is quite steep but taxis are still great value in Lanzarote
7 nachten verbleven in december 2022

8/10 – Goed

Marysse

Positief: Netheid, comfort kamer
Complexe agréable
Nous avons été très bien reçu aussi bien à l'accueil que dans tout le complexe personnel toujours à l'écoute et super sympathique nous avions réservés un studio et nous avons eu 1 appartement 2 chambres et 2 salles de bains.
17 nachten verbleven in november 2022

8/10 – Goed

Katrina

Positief: Netheid, comfort kamer
Great location
Clean rooms and helpful staff. Good place to stay for a cheap getaway. Great location near main strip and beach.
7 nachten verbleven in november 2022

10/10 – Uitstekend

Joanne

Reisde met familie
Positief: Netheid, comfort kamer
September 2022
We had a lovely 2 bed apartment which was perfect for our needs. Good location, walking distance to all the restaurants and bars
7 nachten verbleven in september 2022
Reactie van Recepción op 24 okt 2022
Hello:Thank you for your reviews.Kind regards.

4/10 – Matig

VIRGINIE

3 nachten verbleven in juli 2022

10/10 – Uitstekend

Jennifer

A++++… highly recommend!
Everything about my stay in Cinco Plaza was perfect! Great location, nice space in the apartment with everything you could need for a little holiday in the sun? The pool was perfect! The staff were lovely and friendly!
3 nachten verbleven in mei 2022

10/10 – Uitstekend

Aidan

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Well set out great that each location has its own pool area. Reception area very clean and staff always helpful
7 nachten verbleven in april 2022
Reactie van Nordotel Cinco Plazas op 20 mei 2022
Dear Aidan, Thank you for your review and comments. We are glad to know that you have enjoyed your vacation in our apartments. Regards. Nordotel Cinco Plazas

6/10 – Redelijk

Anne

Reisde met familie
Positief: Netheid, comfort kamer
Vacances en famille
Vacances en famille. Appartement propre et spacieux. Deux chambres. Environnement dans l’ensemble plutôt calme (sauf voisins très bruyants le dernier jour). La résidence ne compte pas de parking mais de nombreuses places à proximité, aucun problème pour trouver une place. Piscine froide, nous avons préféré les plages. Seul bémol : appartement au rez-de-chaussée sans vue. Impossible d’obtenir un autre appartement (la réception nous a indiqué être complet mais pourtant de nombreux appartements vides…) Localisation idéale pour bouger d’un endroit à un autre de l’île. Clientèle principalement anglaise. Dans l’ensemble : appartement spacieux et localisation bien. Le reste sans plus.
6 nachten verbleven in april 2022
Reactie van Nordotel Cinco Plazas op 20 mei 2022
Cher Anne, Merci beaucoup pour votre commentaire et votre évaluation du complexe. Nous sommes heureux de savoir que vous avez apprécié vos vacances dans nos appartements. Nous sommes désolés de ne pas avoir de chambres avec vue mais le complexe était complet. Les salutations Nordotel Cinco Plazas

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, comfort kamer
11 nachten verbleven in april 2022
Reactie van Nordotel Cinco Plazas op 20 mei 2022
Dear Sarah, Thanks for your feedback and for having stayed in our apartments. Regards. Nordotel Cinco Plazas