2 buitenzwembaden, parasols voor strand/zwembad

Beoordelingen van Hotel Floresta

3 out of 5
Hotel Floresta
Calle Mercurio, 2, Tías, Lanzarote

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 75 van 191 beoordelingen" "
Gastenscore: 8 - Goed. 88 van 191 beoordelingen" "
Gastenscore: 6 - Redelijk. 25 van 191 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 191 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 191 beoordelingen" "

9,0/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

cindy, Meulebeke

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ruim leuk aparthotel
Ruime appartementen met zonnig terras. Heerlijk verwarmd zwembad. Enkel het restaurant vond ik niet zo gezellig, eerder refter gevoel... Eten was wel in orde.
7 nachten verbleven in december 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
bezoek 2e keer
Sfeervol hotel met zeer nette kamers. Prijs kwaliteit eten is goed. Goede schoonmaak. Door goede kwaliteit wel 250,00 euro duurder dan afgelopen jaar en dat is voor een week veel. Voor de rest goed hotel met prachtige ligging ah einde vd boulevard

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prijs kwaliteit en onderhoud zeer goed!
Goed onderhouden. Wel wat massaal in eetzaal maar goede kwaliteit voor die prijs.HP hele goede prijs. Vriendelijke mensen en zwembad wordt goed onderhouden. geen last van vliegtuigen.

4/10 – Matig

Amar

Reisde met partner
Negatief: Netheid
A disappointing stay, the room was unclean upon arrival, with children's toys left on the balcony and a cockroach heading under the fridge. When we raised our concerns, the staff were defensive and unhelpful, only suggesting fumigation which wasn't ideal as we didn't fancy inhaling the chemicals. The hotel refused any refund, even for the night we decided to leave early. They also misrepresented our checkout status to Expedia. Also, ground floor room has no net curtains so if you need privacy you only have the option of a heavy curtain. Disappointing as the good reviews are what made us decide on our stay there!
2 nachten verbleven in april 2024
Reactie van Hotel Floresta op 13 mei 2024
Hello,we are very sorry that you where disappointed about your stay in Floresta. We would like to mention that the toys you saw where not on your terrace but in the garden area because some other guests had left them there. Apart from that we offered you a change of apartment immediately after you reported having seen one cockroach and you did not want to change. Leaving early was a decision of yours since you mentioned that you had a change of flight. Since you left after 12 o'clock we had to charge you the last night anyway because of the cancellation policy. We always try to give our guests the best holiday experience and are sorry about any inconvenience. Kind regards

10/10 – Uitstekend

Nina

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

Daniele

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Vacanza appena iniziata e già si prospetta bene. Reception gentilissimi, hall pulita e accogliente. Stanze pulite e ben arredate. Pranzo ottimo. Diversi sapori e possibilità in base alle preferenze. Al termine della vacanza posso solo dire che è stato tutto stupendo. Gentilezza e accoglienza impareggiabili, sotto tutti i punti di vista. Consigliatissimo
7 nachten verbleven in maart 2024

8/10 – Goed

Allison

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Breakfast time very noisy around busy times , otherwise good facilities , apart from no courtesy room on check out if late flights . Plenty of sunloungers , everything clean and staff friendly. Limited restaurants in vicinity if not all inclusive and staying more than a few nights.
5 nachten verbleven in maart 2024
Reactie van Hotel Floresta op 29 mrt 2024
Hello Allison,we hope you enjoyed your holiday. Thanks for your review. We hope to welcome you soon again. Kind regards

8/10 – Goed

John

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
We weronly there for an overnight stay but they upgraded us to a 2-bed apartment. Check-in was efficient, the rooms spaceous and clean. The crockery etc. was basic, but sufficient. Breakfast was one of the best we have enjoyed on the island! We'll come here again, that's for sure.
1 nacht verbleven in maart 2024

8/10 – Goed

Catherine

Reisde met partner
This is fine for an overnight stay. Everything was ‘OK’ and adequate but nothing was great. It felt like a college campus. Basic accommodation, which smelled stale, conveyor belt style in and out dining room. We were happy to stay one night but happy to move on too.
1 nacht verbleven in maart 2024

6/10 – Redelijk

Candelaria Carolina Gutierrez

Positief: Netheid, staat van de accommodatie en faciliteiten

8/10 – Goed

HILARY

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Peaceful areas, large restaurant, good pools, nice gardens, my accomodation was in a quiet position, had everything I needed, daily cleaning, outside seating. Handy for the beach and walks.
4 nachten verbleven in januari 2024
Reactie van Hotel Floresta op 13 feb 2024
Hello Hilary, we hope you have enjoyed your holiday in Floresta and we will be able to welcome you soon again. Many greetings from the Hotel Floresta

8/10 – Goed

Lara

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
.
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Claire

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very well maintained, the rooms were spacious and very clean with cleaning service every day. The gardens are immaculate. Breakfast was a good selection with lots of options. Lunch options at the snack bar were very reasonable with toasties and chips for €2,drinks were a good price too. All the staff are very helpful. The location is fabulous right by the beach, bus stop and a big super market and lots of bars and restaurants. We had a wonderful weekend of winter sun in Lanazarote.
3 nachten verbleven in januari 2024
Reactie van Hotel Floresta op 23 jan 2024
Hello Claire, thank you so much for your kind words. We are very happy that you had a wonderful time and hope to welcome you again some time. Many greetings from the Hotel Floresta

10/10 – Uitstekend

Aldo

Reisde met familie
Positief: Netheid, comfort kamer
9 nachten verbleven in december 2023
Reactie van Hotel Floresta op 3 jan 2024
Hello Aldo, we hopye you have enjoyed your holiday in Floresta and we can welcome you soon again. Kind regards

6/10 – Redelijk

Lionel

7 nachten verbleven in december 2023

10/10 – Uitstekend

Jeremy

Positief: Netheid, comfort kamer
2023 Florista 2 night stay
What a pleasant surprise. This hotel far exceeded our expectations at every level.
2 nachten verbleven in december 2023
Reactie van Hotel Floresta op 3 jan 2024
Hello Jeremy, we are very happy that you had a great time in Floresta and we hope that we can welcome you again soon. Kind regards

2/10 – Ontzettend slecht

Katie

Reisde met familie
Negatief: Voorzieningen
For an all inclusive it doesn’t give you hardly any choices for food or drinks. Very disappointed
2 nachten verbleven in september 2023
Reactie van Hotel Floresta op 19 sep 2023
Hello Katie, thanks for your feedback. We are very sorry, that you did not agree with our food offer in the restaurant. Kind regards

10/10 – Uitstekend

Elaine

Reisde met een groep, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This is the second time I have been to these apartments/ hotel this year (May & July) & I loved the stay both times. I will definitely be returning.
4 nachten verbleven in juli 2023

10/10 – Uitstekend

PAOLA

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
La struttura oltre ad essere molto bella è ben tenuta, piante curatissime bellissime ed enormi. Particolare cura è verso la pulizia sia nelle tavole che nelle camere. La ristorazione è buona.
4 nachten verbleven in juni 2023

10/10 – Uitstekend

Yaiza

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Volvería sin dida
6 nachten verbleven in juni 2023

8/10 – Goed

Branimir

Zakenreiziger
Positief: Netheid, comfort kamer
Lanzarote stay
Excellent property, 30 m from sandy beach and with the huge outdoor pool. They serve delicious food.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Lucile

1 nacht verbleven in mei 2023

8/10 – Goed

Kirsty

6 nachten verbleven in mei 2023

10/10 – Uitstekend

Monica

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in mei 2023
Reactie van Hotel Floresta op 28 mei 2023
Hello Monica,we hope you had an excellent holiday in our hotel and will come back soon. Many greetings from all our staff

10/10 – Uitstekend

Brendan

Positief: Netheid, comfort kamer
Wonderful
Wonderful clean hotel with great staff and service. Plenty of space around the pool and food was great.
8 nachten verbleven in april 2023
Reactie van Hotel Floresta op 28 mei 2023
Hello Brendan, we hope you had a wonderful holiday in our hotel. We are very happy that you were satisfied with with our services, the cleanliness and our staff. We hope to welcome you soon again. Many greetings from the Hotel Floresta

10/10 – Uitstekend

Lynne

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was central and about 20 mins walk to Puerta del Carmen. Clean, food delicious and bus transport directly outside
6 nachten verbleven in maart 2023
Reactie van Hotel Floresta op 31 mrt 2023
Hello Lynne, we hope you enjoyed your holiday in Floresta and had a fantastic time. We would be delighted to welcome you again soon. Kind regards

10/10 – Uitstekend

Jacqueline

Positief: Netheid, comfort kamer
Lovely Hotel
Spacious rooms, Good air-con, Well equipped kitchen, Great shower pressure, Large, heated pool, Good food, Great staff, Very clean complex. Ideally located for Matagorda bars n beaches.
5 nachten verbleven in maart 2023
Reactie van Hotel Floresta op 31 mrt 2023
Hello Jacqueline, It's great to hear that you had a lovely holiday in Floresta and were very satisfied with our services. We hope to welcome you again soon. Kind regards

6/10 – Redelijk

Hanne Eskeland

Reisde met een groep
Negatief: Netheid
4 nachten verbleven in januari 2023

8/10 – Goed

Lucy

Reisde met familie
Positief: Netheid, comfort kamer
9 nachten verbleven in januari 2023

10/10 – Uitstekend

David, Houghton le Spring

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
A clean and well cared for hotel with friendly and helpful staff. Room was very spacious and well equipped. Happy days!

10/10 – Uitstekend

dominique

Positief: Netheid, comfort kamer
Une superbe adresse pour de très bons souvenirs
Nous avions pris un séjour de 12 j. en demi-pension : petits déjeuners royaux, repas du soir plus traditionnel mais service impeccable & générosité tout azimut. Bravo aussi à l'hébergement original, calme & ensoleillé & aux piscines chauffées, superbes même par grand vent (ou sous la pluie ... oui cela arrive !). Nous reviendrons surement !
11 nachten verbleven in november 2022
Reactie van Hotel Floresta op 10 dec 2022
Dear guests, we are very happy that you had a fantastic holiday in Floresta. Thank you so much for your words, we are very pleased that you were so satisfied. We hope to welcome you very soon again. Many greetings from the Hotel Floresta and Merry Christmas

8/10 – Goed

Michael

Reisde met familie
Positief: Netheid, comfort kamer
HOTEL UNWEIT DES STRANDES
Sehr schönes Apartment mit zwei Schlafzimmern. Sehr schöne Wohnung. Anlage hat 3 Pool auf zwei unterschiedlichen Bereichen. Alles ist wirklich sehr schön. Bis auf der Essensraum. Speisen sind sehr gut und abwechslungsreich. Aber der Raum ist die Katastrophe. Sehr Laut und überhaupt null Gastlichkeit.
5 nachten verbleven in december 2022

8/10 – Goed

Jamie

Positief: Netheid, comfort kamer
Nice beds
The room was nice and comfortable, beds very nice. The only problem was half the lights didn’t work but we reported it to the receptionist, it wasn’t a massive problem as we stayed 1 night only. The food was good value for what we paid but the only problem was the breakfast was cold and eggs overcooked, there’s a chef making eggs all morning so we got a hot one in the end. Would I stay here again, probably not but it was great value compared with other hotels and I was using the rewards night.
1 nacht verbleven in december 2022
Reactie van Floresta op 6 dec 2022
Hello Jamie, we hope you enjoyed the night you stayed in Floresta. We are very sorry that you had a problem with the lights in the apartment, but we hope it was solved once you reported it. Sorry also if the eggs were overcooked for you. Since they are made on the spot in the restaurant the guests can always ask the get them freshly made. Many greetings from the Hotel Floresta

10/10 – Uitstekend

Jacqueline

5 nachten verbleven in november 2022

10/10 – Uitstekend

Jacqueline

Positief: Netheid, comfort kamer
Comfortable Stay
5 nachten verbleven in november 2022

10/10 – Uitstekend

David

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Stopped off here after a late arrival to the island. Check-in was seemly and were treated by incredibly helpful staff. Breakfast buffet offered a great variety to fill us up to get going for the day. Didn’t get round to using the pools during our 1 night stay but looked beautifully clear with ample sun beds surrounding them. Would definitely recommended staying here if you have children, apartments are very spacious and offer generous living space. Will be strongly considering come back here for a long stay next year.
1 nacht verbleven in september 2022

8/10 – Goed

Martin

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
We had a lovely stay at these apartments apartments, but if you want a sun lounger at the pool areas you need to be up early before breakfast as we found there all taken with guests towels so we found out not to bother and go to the beach everyday.
10 nachten verbleven in september 2022
Reactie van Hotel Floresta op 26 sep 2022
Hello Martin, we are very happy that you had a lovely stay. Unfortunately, there are many people that put down the towels on the sunbeds early in the morning but there are always sunbeds available for everybody because we have so many of them. Many greetings from the Hotel Floresta

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
Ideal location for all resort amenities
We only stayed 1 night at the end of our family holiday. The 2 bed apartment was clean, spacious and served us perfectly it was in a quiet gated location next to a pool and all outside areas were clean and well tended too. Great buffet breakfast also.
1 nacht verbleven in september 2022

10/10 – Uitstekend

Jose David

Positief: Netheid, comfort kamer
3 nachten verbleven in juni 2022

8/10 – Goed

Jean François

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
L'emplacement et 'amabilité du personnel
10 nachten verbleven in maart 2022

10/10 – Uitstekend

antony

6 nachten verbleven in mei 2022

6/10 – Redelijk

Eric

Positief: Netheid
Séjour passable
Un bon rapport qualité/prix annoncé : 1/2 pension, chambre climatisée avec coin salon et cuisine, accès piscine. Dans les faits, l'expérience est moins sereine : salle de restauration extrêmement bruyante, accès aux chaises longues mises à disposition autour de la piscine compliqué (des serviettes posées dessus en permanence toutes la journée) et à titre individuel, deux nuits passées avec des voisins qui avaient décidé de faire la fête toute la nuit jusqu'à 4 heure du matin !!
3 nachten verbleven in mei 2022

8/10 – Goed

Jesús

3 nachten verbleven in mei 2022

10/10 – Uitstekend

William

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very good location.
7 nachten verbleven in april 2022
Reactie van Hotel Floresta op 28 apr 2022
Hello William, we hope you enjoyed your stay in our hotel and had a great time. We hope to welcome you soon again. Many greetings from the Hotel Floresta

10/10 – Uitstekend

Laura

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
An excellent stay in the beautiful Hotel Floresta. Book it now! I will be back here as soon as possible and would highly recommend to family and friends. Thanks!
5 nachten verbleven in maart 2022
Reactie van Floresta op 5 apr 2022
Dear guest, we are delighted that you had a fantastic stay in our hotel and that you would highly recommend us to family and friends - and also that you will be back soon. See you again. Many greetings from the Hotel Floresta

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
Nice hotel - shame about the half-board drinks
Hotel is conveniently located, close to the beach and local restaurants. The rooms are spacious and clean. The pool is heated, which is appreciable during the cold months, but unfortunately not in the morning, so we couldn't take a last swim before check-out. The evening animations are quite noisy, and the rooms not very well insulated, but they stop around 11pm so we weren't too bothered. The buffet was average, with little Canary specialties and very few vegetables apart from the appetizers. Also, if you opt for half-board instead of all inclusive, then you'll have to pay for your drinks, including water. There is no option for half-board + drinks, and they charge water at 1.80 euro for 1/2 liter (you can buy an 8 liter bottle for 1.5 euro at the shop next door)! Avoid the fruit juices at breakfast, there is nothing natural in them.
4 nachten verbleven in februari 2022

10/10 – Uitstekend

Malwina Makurat

Reisde met familie
Positief: Netheid, comfort kamer
2 nachten verbleven in november 2021

8/10 – Goed

Marta

Reisde met een groep
Positief: Netheid, comfort kamer
7 nachten verbleven in september 2021
Reactie van Hotel Floresta op 26 sep 2021
Hola Marta, esperamos que ha pasado unas buenas vacaciones en nuestro hotel y pronto volverá. Un saludo del Hotel Floresta

10/10 – Uitstekend

CECILIO

7 nachten verbleven in september 2021
Reactie van Hotel Floresta op 26 sep 2021
Hola Cecilio, esperamos que ha pasado unas buenas vacaciones en nuestro hotel y pronto podemos verle de nuevo en Floresta. Un saludo

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nothing everything was Great
10 nachten verbleven in augustus 2021
Reactie van Hotel Floresta op 23 aug 2021
Dear guest, we are very happy that you had a great stay in our hotel. We hope we will be able to welcome you soon again. Many greetings from the Hotel Floresta