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Beoordelingen van Super 8 by Wyndham Las Cruces/White Sands Area

2 out of 5
Super 8 by Wyndham Las Cruces/White Sands Area
3405 Bataan Memorial West, Las Cruces, NM

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 202 van 852 beoordelingen" "
Gastenscore: 8 - Goed. 333 van 852 beoordelingen" "
Gastenscore: 6 - Redelijk. 167 van 852 beoordelingen" "
Gastenscore: 4 - Matig. 82 van 852 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 68 van 852 beoordelingen" "

7,6/10

Netheid

8,2/10

Personeel en service

6,6/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

magrieta

Positief: Netheid, personeel en service en comfort kamer
prima hotel
prima hotel voor op doorreis.vriendelijke medewerkers. goed ontbijt.hotel langs de snelweg,maar geen last van verkeer gehad.goede bedden en schone kamer.

8/10 – Goed

George

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean room. Clean hallway.
1 nacht verbleven in mei 2024

4/10 – Matig

Sonia

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Lori

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very nice took care of any request we had.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Joseph

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really nice for the money and the female staff on duty when we checked in was incredibly helpful and friendly . Excellent parking for my 40 foot long vehicle . I for sure recommend
1 nacht verbleven in mei 2024

8/10 – Goed

George

Positief: Personeel en service
Carpets had some stains, in room coffee machine had not been rinsed by previous occupants. Stay was ok, but the Green Policy" to change linens and towels every third day is ridiculous; not sure if it is mandatory I only stayed one night.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Valentino, Bayard

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van Karan op 8 mei 2024
Thank you so much for your feedback

10/10 – Uitstekend

Carla

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and a 5 minute drive to shops and restaurants.
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Yvonne

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Infested with bed bugs
2 nachten verbleven in maart 2024

8/10 – Goed

Alejandro

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Esta bien, solo que no hay opciones para comer y el desayuno fue muy frugal
1 nacht verbleven in april 2024

6/10 – Redelijk

Raul

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not bad for one night. Bed to hard and uncomfortable. Breakfast not all that great.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Wayne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room exceeded my expectations
1 nacht verbleven in april 2024
Reactie van Karan op 8 mei 2024
Thank you so much for your feedback

6/10 – Redelijk

Kathy

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Although breakfast was part of the deal, it was not worth it. Sugary, cold cereal and toast only; no fruit. Stains on the carpet looked like hairy clumps. Problems with shower and tub faucets. Bad smell in the room.
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Guadalupe

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I called to say I was coming late. I showed up and my room was not available anymore. Dirty room and toilet did not work. Nobody to help when I needed

6/10 – Redelijk

Rebecca

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I lost a folder containing some very important documents to my car. I had it in my room when i checked in and the following day it was missing when I returned from a day out with my sister. I have yet to even get them thru the mail. I asked the manager and he acted like he knew nothing.
2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Yuly

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Toilets didn’t flush. Had to use a toilet plunger. Bathroom extremely dirty. Hallways dirty. Only one towel available. One piece of soap. Breakfast only cereal and toast and oatmeal. Coffee okay. Beds were super hard. Couldn’t sleep. Crappy motel overall.
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Knut, Ober Olm

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Extremely noisy due to nearby Main Street and people apparently walking around upstairs the whole night.
1 nacht verbleven in maart 2024

8/10 – Goed

Stephen

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Quiet
1 nacht verbleven in maart 2024
Reactie van Karan op 8 mei 2024
Thank you so much for your feedback

10/10 – Uitstekend

John

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The previous night was spend in an identically priced motel 150 miles to the north of this one. Its flaws were innumerable but that's what you get for $50, I thought.. This Super8 motel was perfect in every way the the previous one was flawed. Two motels at opposite ends of the quality spectrum. I would stay there again without hesitation!
1 nacht verbleven in maart 2024
Reactie van Karan op 29 mrt 2024
Thank you for your feedback. We are pleased that your stay was pleasant!

10/10 – Uitstekend

Elisa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service was great. Breakfast was servicable. There was an issue with plumbing in our bathroom and the water not draining in the tub or sink, however staff readily adressed the issue.
1 nacht verbleven in maart 2024
Reactie van Karan op 29 mrt 2024
Thank you for your feedback, we are glad our staff was able to help you with the bathroom.

8/10 – Goed

PK

Reisde met familie
Positief: Personeel en service, voorzieningen
This property needs rehabbing. We were placed on the first floor, but were uncomfortable with a window that opened limited, but opened. And there was a large stain on one of the sheets. They moved us to the second floor. Better, but the sink drained so slowly it backed up and there was no drain-o on site. The option would have been a 3rd room. The breakfast was awful. Nothing but presweetened stuff, except for the bread, milk, and cuties. The staff did the best they could, but what they have to work with…..
1 nacht verbleven in maart 2024
Reactie van Karan op 29 mrt 2024
We apologize that the hotel did not meet your expectations.

10/10 – Uitstekend

Michael

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room very large bed comfy lots of places to walk too
1 nacht verbleven in maart 2024
Reactie van Karan op 29 mrt 2024
thank you for your feedback

4/10 – Matig

Samuel

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Pretty dirty and dingy carpet and bedding. Not very clean and don’t smell very good. Decent location off the highway but if you have kids and are on a family trip I would find somewhere else nicer to stay. Needs a renovation
Reactie van Karan op 29 mrt 2024
We apologize that the hotel did not meet your expectations.

2/10 – Ontzettend slecht

Michael

Negatief: Netheid, staat van de accommodatie en faciliteiten
This hotel is gross. The room is so dirty, smells like smoke and the bed is hard as a rock. Would not recommend to anyone.
1 nacht verbleven in maart 2024
Reactie van Karan op 29 mrt 2024
We apologize that the hotel did not meet your expectations.

8/10 – Goed

Natividad, Edinburg

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The tv was stuck on pbs. I couldn’t change the channel
1 nacht verbleven in maart 2024
Reactie van Karan op 29 mrt 2024
thank you for your feedback, we will take a look into the TV in that room

10/10 – Uitstekend

Martin

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Service rapide et apprécié avant l’heure de mon check in en moto
1 nacht verbleven in maart 2024
Reactie van Karan op 29 mrt 2024
thank you for your feedback

2/10 – Ontzettend slecht

Dustin

1 nacht verbleven in februari 2024
Reactie van Karan op 29 mrt 2024
thank you for your feedback

8/10 – Goed

Sean

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The employees were very polite and courteous
1 nacht verbleven in februari 2024
Reactie van Karan op 29 mrt 2024
thank you for your feedback

8/10 – Goed

Terri, Wildomar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room smelled old and musty. The breakfast was meager. The staff was personable and helpful. The bed was comfortable.
1 nacht verbleven in februari 2024
Reactie van Karan op 29 mrt 2024
thank you for your feedback, we apologize for the smell you had in your room and we will look into that.

8/10 – Goed

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and comfortable. Nice view of the Organ Mountains. The breakfast barely qualified as breakfast though. I would return to this motel.
2 nachten verbleven in februari 2024
Reactie van Karan op 29 mrt 2024
thank you for your feedback

10/10 – Uitstekend

Diana

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Needed a short stay for my grandson. He did enjoy his stay and Super 8 was close to my home. Worked out fine!!!
4 nachten verbleven in februari 2024
Reactie van Karan op 29 mrt 2024
thank you for your feedback, we are glad your grandson enjoyed his stay with us!

6/10 – Redelijk

Omar

1 nacht verbleven in februari 2024
Reactie van Karan op 29 mrt 2024
thank you for your feedback

6/10 – Redelijk

Debra

Reisde met familie
We stayed at 3 different super 8 properties over a 2 week period. Each property had some furniture items that needed repairs or replaced. Carpet in one needed to be cleaned/replaced. Sink in one had no stopper. Not a great thing when you have contacts. Refrigerators in all 3 properties we not the same. Some had freezer compartments, which is great for refreezing cooler packs, some did not.
1 nacht verbleven in februari 2024
Reactie van Karan op 29 mrt 2024
thank you for your feedback.

10/10 – Uitstekend

Jacques

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A stay
2 nachten verbleven in januari 2024
Reactie van Karan op 29 mrt 2024
thank you for your feedback

8/10 – Goed

Tina, Kanab

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was comfortable and didn't have one of those awful noisy heat/air conditioning machines. We had a dog so I would rather have no carpet. Safe was nice.
1 nacht verbleven in januari 2024
Reactie van Karan op 29 mrt 2024
thank you for your feedback

8/10 – Goed

Arturo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very helpfull. I like the easy way in and out of the property!!! The king bed was awesome problaby one of the best!!!
1 nacht verbleven in januari 2024
Reactie van Karan op 23 jan 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Las Cruces/White Sands Area. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the hotel staff and accommodations meeting your needs . I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

2/10 – Ontzettend slecht

Bud

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Karan op 23 jan 2024
Thank you so much for your feedback. We apologize for any inconvenience you had during your stay with us. Thank you and have a wonderful day.

10/10 – Uitstekend

Regina, Perris

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
great beds, extremely comfortable, fell asleep right away
1 nacht verbleven in januari 2024
Reactie van Karan op 23 jan 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Las Cruces/White Sands Area. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 – Matig

lutz

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
For the cost, the hotel should do some upgrades at least on towels, bedding and breakfast. There is a certain expectation when staying at super 8 but this was way below the usual standard even from them. There is no reason for not having a clean place even if things aren’t new. Cleanliness was bad. Tub was dirty and with hair left in the drain and carpet was full of dog hair to name just that. The staff was really nice and courteous though.
1 nacht verbleven in januari 2024
Reactie van Karan op 23 jan 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Las Cruces/White Sands Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had issues with your room. Please rest assured that we are taking the appropriate measures by talking with our housekeepers to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 – Uitstekend

Dean

1 nacht verbleven in december 2023
Reactie van Karan op 23 jan 2024
Thank you so much for your feedback!

4/10 – Matig

Jenny

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was not cleaned food crumbs on the floor. It was late at night traveling just wanted a bed to sleep so just stayed.
1 nacht verbleven in december 2023
Reactie van Karan op 23 jan 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Las Cruces/White Sands Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that our rooms did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 – Goed

Toby, Eagle

1 nacht verbleven in december 2023
Reactie van Karan op 16 jan 2024
Thank you so much for your feedback!

10/10 – Uitstekend

Lauren

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Karan op 16 jan 2024
Thank you so much for your feedback!

6/10 – Redelijk

Robert, Gilbert

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Personeel en service
Staff was not very friendly as well as rarely available at the front desk.
1 nacht verbleven in december 2023
Reactie van Karan op 23 jan 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Las Cruces/White Sands Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the hotel did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 – Uitstekend

Suzanne

1 nacht verbleven in december 2023
Reactie van Karan op 16 jan 2024
Thank you so much for your feedback!

10/10 – Uitstekend

Jerry

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Karan op 16 jan 2024
Thank you so much for your feedback!

10/10 – Uitstekend

Keleen

Positief: Netheid, personeel en service
1 nacht verbleven in december 2023
Reactie van Karan op 16 jan 2024
Thank you so much for your feedback!

2/10 – Ontzettend slecht

Thomas

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Tv did not work bathroom was dirty
1 nacht verbleven in december 2023
Reactie van Karan op 23 jan 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Las Cruces/White Sands Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not have a pleasant stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 – Uitstekend

Justin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Karan Atwal op 5 dec 2023
Thank you so much for your feedback!

6/10 – Redelijk

Sherilyn

Reisde met familie
Negatief: Voorzieningen
Nothing
1 nacht verbleven in december 2023
Reactie van Karan Atwal op 5 dec 2023
Thank you so much for your feedback!